HR Shared Service Center Learning Check

88 Questions | Total Attempts: 109

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Learning Quizzes & Trivia

Please answer the following questions covering our first three weeks of learning. Utilize any materials provided during training and presentations saved on the share drive as reference in answering the questions. Please work independently. If you have any questions, please ask your manager or Jenny Herman. We appreciate your answers to these questions to assist us in gaging our effectiveness in providing information to you to set you up for success in your new role.


Questions and Answers
  • 1. 
    What does CSR stand for?
    • A. 

      Center for Space Research

    • B. 

      Corporate Social Responsibility

    • C. 

      Certificate Signing Request

    • D. 

      Customer Service Representative

  • 2. 
    What is the name of the online global volunteer database the Company uses?
    • A. 

      Match Point

    • B. 

      Go Volunteer

    • C. 

      VolunteerMatch

    • D. 

      Community Impact

  • 3. 
    Which policy/program at the Company supports colleague volunteer efforts?
    • A. 

      Paid day off for volunteering

    • B. 

      Dollars for doers employee volunteer grant program

    • C. 

      Walks/runs for a charitable cause

    • D. 

      All of the above

  • 4. 
    What is the Company’s mission statement on community involvement programs?
    • A. 

      Helping people and communities at risk, through education and disaster response.

    • B. 

      For the people, by the people.

    • C. 

      To give people the power to share and make the world more open and connected.

    • D. 

      Our mission is “a work in progress” as it has yet to be fully developed.

  • 5. 
    What is the size and population of India compared to the US?
    • A. 

      India is twice as big as the US and has half the amount of people

    • B. 

      India is half the size of the US and has twice as many people

    • C. 

      India is one third the size of the US and has three times as many people

  • 6. 
    What is 'Namaste' ?
    • A. 

      “Namaste” is a popular Indian food made with curry and yogurt.

    • B. 

      The 'Namaste' forms an important part of Indian etiquette and is generally used while greeting and saying good-bye.

    • C. 

      The 'Namaste' forms an important part of Indian etiquette and is generally used while greeting.

  • 7. 
    In the Indian culture, how is disagreement generally expressed?
    • A. 

      Using non-verbal cues and indirect communication

    • B. 

      By diplomatically stating the disagreement and the business reasons to justify

    • C. 

      By agreeing to the individual directly and then sending an email to the individual’s supervisor

  • 8. 
    What is a more common way for Indians to begin a business conversation or meeting?
    • A. 

      A warm greeting, such as “Good morning”

    • B. 

      A warm greeting, such as “Good morning, how are you?”

    • C. 

      A warm greeting, such as “Good morning, how are you and your family?”

  • 9. 
    What is the most common comparison between the business culture in India, compared to the US?
    • A. 

      In the Indian Business culture, getting results is highly valued and in the US it is all about following the rules.

    • B. 

      In the Indian business culture, following the rules and implementing correct processes is highly valued compared to the US where it is all about results.

    • C. 

      In the Indian business culture, challenging and questioning superiors is common compared to the US where direction from superiors is generally followed without question.

  • 10. 
    What is the time zone difference between India and Louisville in the winter?
    • A. 

      Eastern Standard Time (EST) is 9.5 hours behind Indian Standard time (IST)

    • B. 

      Eastern Standard Time (EST) is 10.5 hours behind Indian Standard time (IST)

    • C. 

      Eastern Standard Time (EST) is 11.5 hours behind Indian Standard time (IST)

  • 11. 
    What is the time zone difference between India and Louisville during daylight savings time?
    • A. 

      Eastern Standard Time (EST) is 9.5 hours behind Indian Standard time (IST)

    • B. 

      Eastern Standard Time (EST) is 10.5 hours behind Indian Standard time (IST)

    • C. 

      Eastern Standard Time (EST) is 11.5 hours behind Indian Standard time (IST)

  • 12. 
    If it is 8:00 PM IST, what time is it in Louisville during the winter?
    • A. 

      730am the same day

    • B. 

      9:30am the same day

    • C. 

      11:30am the previous day

  • 13. 
    What are best describe language spoken in Canada?
    • A. 

      English is spoken in most of Canada. French is spoken in Quebec, and some area of Nova Scotia and New Brunswick

    • B. 

      Most French Canadians speak and understand English, but prefer to use French. In Quebec, all business communications must be in French.

    • C. 

      Both a and b

  • 14. 
    Compared to English speaking Canadians, where body movement is generally limited to handshakes, and personal space is about two feet, what best describes, French areas:
    • A. 

      People are more reserved

    • B. 

      People limit greetings to a nod with handshakes between close friends

    • C. 

      People stand closer together, body movement is free and gestures are more expressive. When greeting a close friend, a kiss on both cheeks is the norm.

  • 15. 
    What best describes the culture of Canada, related to class structure and thinking
    • A. 

      There is a ruling class made up solely of British royalty

    • B. 

      Everyone is equal – no matter where they come from

    • C. 

      Society is divided into commoners, nobility and royalty

  • 16. 
    How is behavior spelled in Canada?
    • A. 

      Behavior

    • B. 

      Behaviour

    • C. 

      Behavioure

  • 17. 
    When is Canada Day, commemorating Canada’s 1867 Confederation?
    • A. 

      July 1

    • B. 

      July 4

    • C. 

      October 31

  • 18. 
    What is the time zone difference between Bermuda and Louisville?
    • A. 

      When it is 9am in Louisville, it is 9am in Bermuda.

    • B. 

      When it is 9am in Louisville, it is 11am in Bermuda.

    • C. 

      When it is 9am in Louisville, it is 10am in Bermuda.

  • 19. 
    What is the best description of Bermudian dress?
    • A. 

      Casual for business and pleasure

    • B. 

      Bermuda shorts are worn for casual attire

    • C. 

      Bermuda Shorts are considered quite reserved clothing and even as a formal attire

  • 20. 
    When is Boxing day?
    • A. 

      December 26

    • B. 

      December 25

    • C. 

      December 24

  • 21. 
    What are the 3 points to what is considered the Bermuda triangle?
    • A. 

      Miami, Bermuda, Aruba

    • B. 

      Miami, Bermuda, Puerto Rico

    • C. 

      Bahamas, Bermuda, Puerto Rico

  • 22. 
    What is the time zone difference between Louisville and Barbados in the winter.
    • A. 

      When it is 9am in Louisville, it is 9am in Barbados.

    • B. 

      When it is 9am in Louisville, it is 10am in Barbados.

    • C. 

      When it is 9am in Louisville, it is 11am in Barbados.

  • 23. 
    What is the time zone difference between Louisville and the Cayman Islands during daylight savings time?
    • A. 

      When it is 10am in Louisville, it is 8am in the Cayman Islands

    • B. 

      When it is 10am in Louisville, it is 10am in the Cayman Islands

    • C. 

      When it is 10am in Louisville, it is 9am in the Cayman Islands

  • 24. 
    What is the time zone difference between Louisville and California?
    • A. 

      When it is 10am in Louisville, it is 7am in California

    • B. 

      When it is 10am in Louisville, it is 8am in California

    • C. 

      When it is 10am in Louisville, it is 9am in California

  • 25. 
    What are considered to be accurate statement(s) about US culture?:
    • A. 

      Please and Thank you’s are a way of speaking

    • B. 

      Interrupting when someone is speaking is considered impolite

    • C. 

      While talking, it is important to be assertive

    • D. 

      If someone thinks he/she is wronged, he/she may actually express it

    • E. 

      All of the above

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