Knowledge Check – M3 Functionality
-
If you are working in M3, and you are asked to take a photo, you _______________.
-
Use the camera within the M3 app
-
Exit M3 and use your device’s photo app
-
Use an independent camera to take a photo
-
Thank you for completing this portion of M3 training. We would like to gauge how much you learned in your training. Please take a few moments and complete this knowledge check. This knowledge check is not part of any performance evaluation and is not publicly shared. Don't forget to report your time when you're finished. Ready? Let's go.
(104).webp "Knowledge Check M3 Functionality - Quiz")
Quiz Preview
- 2.
If asked to take a photo for a project, which camera icon you should use? a. b.
-
A.
-
B.
Correct Answer
A. B.Explanation
The correct answer is b. The camera icon in option b is a more commonly recognized symbol for taking a photo. It resembles the shape of a traditional camera, with a rectangular body and a circular lens. Option a, on the other hand, does not resemble a camera and may cause confusion. Therefore, option b is the appropriate choice for indicating the action of taking a photo for a project.Rate this question:
-
- 3.
Pick the correct troubleshooting order if you’re having issues connecting to M3.
-
Move to the front of the store and try to reconnect, reboot your device, call Field Support
-
Call Field Support, move to the front of the store and try to reconnect, reboot your device
-
Reboot your device, move to the front of the store and try to reconnect, call Field Support
Correct Answer
A. Move to the front of the store and try to reconnect, reboot your device, call Field SupportExplanation
The correct troubleshooting order for connecting to M3 is to first move to the front of the store and try to reconnect. This step is important as it ensures that you are in a location with a strong signal. If the issue persists, the next step is to reboot your device. Rebooting can help resolve any software or network connection issues. Finally, if the problem still persists, the last step is to call Field Support for further assistance.Rate this question:
-
- 4.
What should you do if you have to stop a task unexpectedly and come back to it in a few minutes?
-
Flag the task with a note
-
Mark the task complete when it’s really not
-
Submit time for tasks already completed before moving on
-
Both A and C
Correct Answer
A. Both A and CExplanation
If you have to stop a task unexpectedly and come back to it in a few minutes, you should flag the task with a note and submit time for tasks already completed before moving on. Flagging the task with a note will help you remember where you left off and any important information related to the task. Submitting time for tasks already completed before moving on ensures that you accurately track your progress and time spent on each task. Both actions will help you stay organized and efficient when returning to the task later.Rate this question:
-
- 5.
For this IRC scenario, you can click the plus or minus buttons and provide information to CROSSMARK clients. When would you click the plus or minus buttons?
-
When communicating how many IRCs you placed on a product
-
When you “pack out” a product on to the shelf
-
When you communicate how many IRCs you passed out to customers
-
All the above
Correct Answer
A. When communicating how many IRCs you placed on a productExplanation
In this IRC scenario, you would click the plus or minus buttons when communicating how many IRCs you placed on a product. This allows you to provide accurate information to CROSSMARK clients regarding the number of IRCs that have been placed on the product. Clicking the plus button would indicate an increase in the number of IRCs placed, while clicking the minus button would indicate a decrease. This helps in keeping track of the IRC placement and ensuring accurate reporting to the clients.Rate this question:
-
- 6.
Are you required to complete all tasks assigned to you the day of your store call?
-
Yes. You may not leave until everything is reported.
-
No. You do not have to complete all tasks in a store to report time.
Correct Answer
A. No. You do not have to complete all tasks in a store to report time.Explanation
According to the given answer, it is not necessary to complete all tasks in a store in order to report time. This means that even if some tasks are left unfinished, the employee can still report their time and leave.Rate this question:
-
- 7.
Before reporting in M3, how will you know a task is complete?
-
You will receive an email that the task is complete
-
There will be a strike through in the task title and the response section of a task will say “Task Resolved”
-
The store manager tells you, “good job”
Correct Answer
A. There will be a strike through in the task title and the response section of a task will say “Task Resolved”Explanation
The correct answer is that there will be a strike through in the task title and the response section of a task will say "Task Resolved." This indicates that the task has been completed. The other options, receiving an email or being told "good job" by the store manager, do not necessarily indicate that the task is complete.Rate this question:
-
- 8.
What happens to tasks that you do not complete in a given store visit?
-
Tasks will still be available until they expire
-
Tasks are assigned to someone else
-
Tasks get flagged and reported to your supervisor as incomplete
Correct Answer
A. Tasks will still be available until they expireExplanation
In a given store visit, if tasks are not completed, they will still be available until they expire. This means that the tasks will remain on the list of pending tasks and can be completed at a later time. They will not be automatically assigned to someone else, and they will not be flagged or reported as incomplete to a supervisor.Rate this question:
-
- 9.
If your team has priority tasks, then sorting by ____________ comes in handy.
-
Task Type
-
Department
-
Manufacturer
Correct Answer
A. Task TypeExplanation
When a team has priority tasks, sorting by Task Type comes in handy because it allows the team to easily identify and prioritize tasks based on their type. By sorting tasks by Task Type, the team can quickly focus on the specific types of tasks that are considered a priority, ensuring that they are completed in a timely manner. This sorting method helps in organizing and managing the workload efficiently, ensuring that priority tasks are given the necessary attention and resources.Rate this question:
-
- 10.
Which sort type is useful when you want to make sure you’ve worked all the tasks in an area of the store before moving on?
-
Task Type
-
Department
-
Manufacturer
Correct Answer
A. DepartmentExplanation
When you want to make sure you've worked all the tasks in an area of the store before moving on, sorting by department would be the most useful. This is because tasks related to a specific department are grouped together, allowing you to focus on completing all the tasks in that particular area before moving on to another department.Rate this question:
-
- 11.
You should sort by _______________when you have several services to report for a particular product.
-
Task Type
-
Department
-
Manufacturer
Correct Answer
A. ManufacturerExplanation
When you have several services to report for a particular product, it is best to sort by the manufacturer. This is because the manufacturer is the entity responsible for producing the product, and organizing the services by manufacturer allows for easier identification and tracking of the different services provided for each specific product. Sorting by task type or department may not provide the same level of clarity and specificity as sorting by manufacturer.Rate this question:
-
- 12.
Can you change an answer in a task if you need to?
-
Yes. Before you submit your time, go back to the tasks and tap on any answer to change it.
-
No. Once you populate a section with an answer it cannot be changed.
Correct Answer
A. Yes. Before you submit your time, go back to the tasks and tap on any answer to change it.Explanation
According to the given answer, it is possible to change an answer in a task before submitting the time. The answer suggests that one can go back to the tasks and tap on any answer to modify it. This implies that there is flexibility to make changes to the answers before final submission.Rate this question:
-
- 13.
What steps should you follow to help take a clear picture in M3? (Check all that apply.)
-
Clean your lens
-
Turn the flash off
-
Avoid zooming in
-
Steady your shot
Correct Answer(s)
A. Clean your lens
A. Turn the flash off
A. Avoid zooming in
A. Steady your shotExplanation
To take a clear picture in M3, there are several steps that should be followed. First, it is important to clean the lens to ensure there are no smudges or dirt that could affect the quality of the image. Second, turning the flash off can help prevent harsh lighting and unwanted shadows. Third, avoiding zooming in can help maintain the clarity and sharpness of the image. Lastly, steady your shot by holding the camera steady or using a tripod to minimize any blurriness caused by camera shake.Rate this question:
-
- 14.
Unless you've scheduled a task in SalesTrak it will not show up in M3.
-
True
-
False
Correct Answer
A. TrueExplanation
If a task has not been scheduled in SalesTrak, it will not be displayed in M3. This suggests that SalesTrak is the platform or system through which tasks are scheduled, and M3 is another system where tasks are displayed. Therefore, if a task is not scheduled in SalesTrak, it will not be synchronized or transferred to M3 for visibility.Rate this question:
-
- 15.
What is M3?
-
A mobile device application that allows you to report services
-
A photo tool
-
An app that lets you load projects
Correct Answer
A. A mobile device application that allows you to report servicesExplanation
M3 is a mobile device application that enables users to report services. It is a platform that allows individuals to easily submit reports on various services, such as maintenance, repairs, or customer support. This application provides a convenient and efficient way for users to communicate their needs and concerns, ensuring timely resolution of issues.Rate this question:
-
- 16.
What should you do if you have work assigned in both a Sales Plan and in M3?
-
Perform work from both the Sales Plan and M3
-
Perform work in the Sales Plan only
-
Perform work in M3 only
Correct Answer
A. Perform work from both the Sales Plan and M3Explanation
If you have work assigned in both a Sales Plan and in M3, the correct answer is to perform work from both the Sales Plan and M3. This means that you should complete the tasks and responsibilities assigned to you in both the Sales Plan and M3, ensuring that you are fulfilling your obligations in both areas. This answer suggests that it is important to prioritize and manage your time effectively to ensure that you are able to successfully complete work in both the Sales Plan and M3.Rate this question:
-
- 17.
If you’re on a team that periodically uses Sales Plans, and you’re asked to take a picture, _____________.
-
You upload your photo to SalesTrak through your computer because the Sales Plan work was not originally loaded to your M3
-
You take a picture and fax it in
-
You disregard the instructions and upload it to M3
Correct Answer
A. You upload your photo to SalesTrak through your computer because the Sales Plan work was not originally loaded to your M3Explanation
In this scenario, the reason for uploading the photo to SalesTrak through the computer is because the Sales Plan work was not originally loaded to the M3 system. This implies that SalesTrak is the appropriate platform for uploading the photo in this specific context.Rate this question:
-
- 18.
What should you do if you receive an alert?
-
Ignore the task
-
Flag the task
-
Work the task in the order of your team's priority
Correct Answer
A. Work the task in the order of your team's priorityExplanation
In order to effectively manage tasks and prioritize your work, it is important to follow your team's priority. When you receive an alert, it means that there is a task that requires your attention. By working the task in the order of your team's priority, you ensure that you are addressing the most important tasks first, which helps in maintaining productivity and meeting deadlines. Ignoring the task or flagging it without taking any action may lead to delays and inefficiencies in the workflow.Rate this question:
-
- 19.
Why is M3 important to CROSSMARK clients and customers?
-
Work is reported in real-time
-
Clients can view your uploaded photos the same day
-
It’s easier for clients to get a report of all your work
-
All of the above
Correct Answer
A. All of the aboveExplanation
M3 is important to CROSSMARK clients and customers because it allows work to be reported in real-time, clients can view uploaded photos the same day, and it is easier for clients to get a report of all the work. This means that clients can stay updated on the progress of the work and have access to visual evidence of the work being done. Additionally, having all the work reported and accessible in one place makes it more convenient for clients to review and track the work being done.Rate this question:
-
- 20.
You can do all of the following with M3 except;
-
View your work
-
Execute your work
-
Get SalesTrak help on demand
-
Report your work
Correct Answer
A. Get SalesTrak help on demandExplanation
The given options suggest various actions that can be performed with M3. "View your work" implies that M3 allows users to see their work, "Execute your work" suggests that M3 enables users to carry out their tasks, and "Report your work" implies that M3 allows users to generate reports based on their work. However, "Get SalesTrak help on demand" does not fit into the context of actions that can be performed with M3. Therefore, the correct answer is "Get SalesTrak help on demand."Rate this question:
-
.png "If asked to take a photo for a project, which camera icon you should use?
a.
b.")
.png "For this IRC scenario, you can click the plus or minus buttons and provide information to CROSSMARK clients. When would you click the plus or minus buttons?")
Quiz Review Timeline (Updated): Feb 27, 2024 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Feb 27, 2024Quiz Edited by
ProProfs Editorial Team -
Nov 05, 2013Quiz Created by
CROSSTRAIN
Back to top