Desktop Support Exam: Trivia Quiz!
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- 1.How many bytes are in a gigabyte (GB)?
- A.
1,000
- B.
100,000
- C.
10,000,000
- D.
1,000,000,000
- 2.Where are user files stored locally in Windows 7, with a clean install?
- A.
C:\Profiles\%Username%\My Documents
- B.
C:\Windows\Profiles\%Username%\Personal
- C.
C:\Users\%Username%\Documents
- D.
C:\Documents and Settings\%Username%\My Documents
- 3.Where in Windows 7 do you find the name of a computer?
- A.
Information Manager
- B.
Right click on My Computer then select Properties then Computer Name
- C.
Right click on My Computer, select explore
- D.
Control Panel, Taskbar and Start Menu
- 4.How do you check the pagefile in Windows 7?
- A.
Control Panel > System > Advanced > Performance > Settings > Advanced
- B.
My Computer > Properties
- C.
Start Menu > Run > mem.exe
- D.
Check the registry
- 5.Switching to a higher screen resolution will:
- A.
Increase the size of the icons
- B.
Increase the amount of information you can see on the screen
- C.
Increase the grainy appearance of the picture
- D.
Increase the color depth
- 6.You have just installed a CD-ROM drive in a PC and it does not respond. The first thing you should do is:
- A.
Check the BIOS settings
- B.
Replace the drive
- C.
Check the motherboard jumpers
- D.
Add the drive to the path statement
- 7.MAC OS X v10.4 can be installed on volumes formated as ____ or _____.
- A.
MAC OS Standard
- B.
NT File System (NTFS)
- C.
UNIX File System (UFS)
- D.
MAC OS Extended (Journaled)
- E.
File Allocation Table 32 bit (FAT32)
- 8.Which command will display the assigned IP address of a network adapter installed on a Windows XP/7 system?
- A.
Ipadapter/all
- B.
WinIP
- C.
Ipconfig
- D.
Configip
- 9.What does an assigned IP address of 169.254.0.12 indicate?
- A.
The computer is configured with a static IP address.
- B.
The computer is using a dial-up modem.
- C.
The computer is being used as an Internet shared connection host.
- D.
The computer is configured for DHCP and cannot connect to the DHCP server.
- E.
The computer has been configured to work with a Linux system.
- 10.Which two are examples of wireless encryption?
- A.
VPN
- B.
PPP
- C.
WEP
- D.
WPA
- E.
MAC
- 11.Which item is an example of a physical network address?
- A.
IP address
- B.
MAC address
- C.
Workstation name
- D.
Www.proprofs.com
- E.
- 12.Which are the default settings for a Windows XP/7 computer network adapter?
- A.
DHCP and configured as part of a workgroup
- B.
DHCP and configured as a part of a domain
- C.
Static IP address and configured as part of a workgroup
- D.
Static IP address and configured as part of a domain
- E.
There is no default settings for a Windows XP network adapter card
- 13.What does the term "Map Network Drive" mean?
- A.
Divide the host HDD into memory locations
- B.
Create a shortcut to a network location
- C.
Trace the path to the local area network gateway
- D.
Send instructions to a user to access the remote local area network
- E.
A schematic drawing of all network adapter locations on the network system
- 14.Which is the best example of a secure password?
- A.
Mysecretpassword
- B.
MySpecialPa$$w0rd
- C.
Xyz
- D.
Keep this place private
- E.
Password12345
- 15.What icon is used to identify a shared folder?
- A.
An open hand palm up
- B.
Two folder icons side by side
- C.
Folder icon in green
- D.
Folder icon in red
- E.
You cannot tell if a folder is shared by looking at the icon
- 16.Which is used to provide a centralized authentication method from remote locations?
- A.
HTTPS
- B.
FTP
- C.
RADIUS
- D.
DNS
- E.
DHCP
- 17.What is the purpose of a DNS server?
- A.
To resolve MAC addresses to NetBIOS names
- B.
To resolve domain names to IP addresses
- C.
To resolve host names to NetBeui names
- D.
To resolve IP addresses to MAC address
- 18.What is the default workgroup name for a computer running Windows XP/7 workstation?
- A.
Microsoft
- B.
Home
- C.
Workgroup
- D.
Netgroup
- 19.What is another name for a wireless security key?
- A.
Passphrase
- B.
Wirelessphrase
- C.
WAPphrase
- D.
Hexphrase
- 20.Which is an example of a MAC address?
- A.
192.168.000.001
- B.
2001:0:4137:9e50:1418:fe9b
- C.
00-1F-E2-57-DD-A6
- D.
00010001:01100110:11110000:01010000
- 21.Which type of connecter is commonly used for CAT5/6 cable?
- A.
RJ11
- B.
RJ45
- C.
BNC
- D.
SC
- 22.What are the 4 network segments within our company?
- A.
PRD, CDE, LAB, WIFI
- B.
INTERNAL, EXTERNAL, WEB, CDE
- C.
PUBLIC, PRIVATE, GUEST, QUARANTINE
- D.
PRD, CDEPRD, NONPRD, MGMT
- 23.MKH means ________ in mkh.prdcde.fw01.407etr.com.
- 24.WDB means ________ in wdb.prdcde.fw01.407etr.com.
- 25.What are the 4 approvals required for a change?
- A.
Normal, Standard, Advanced, Emergency
- B.
MOP, UV/Product Owner, SA, CAB
- C.
Peer, Technician, Management, Support
- D.
MOP, Delivery, CAB, Support
Questions: 24 | Attempts: 15953 | Last updated: Jan 5, 2021
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