The 'Desktop Support Exam: Trivia Quiz!' assesses knowledge essential for desktop support roles, focusing on Windows 7 system management, hardware troubleshooting, and user interface customization. It's ideal for learners aiming to enhance their technical support skills.
Ipadapter/all
WinIP
Ipconfig
Configip
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Mysecretpassword
MySpecialPa$$w0rd
Xyz
Keep this place private
Password12345
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To resolve MAC addresses to NetBIOS names
To resolve domain names to IP addresses
To resolve host names to NetBeui names
To resolve IP addresses to MAC address
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Information Manager
Right click on My Computer then select Properties then Computer Name
Right click on My Computer, select explore
Control Panel, Taskbar and Start Menu
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Microsoft
Home
Workgroup
Netgroup
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VPN
PPP
WEP
WPA
MAC
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IP address
MAC address
Workstation name
Www.proprofs.com
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An open hand palm up
Two folder icons side by side
Folder icon in green
Folder icon in red
You cannot tell if a folder is shared by looking at the icon
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192.168.000.001
2001:0:4137:9e50:1418:fe9b
00-1F-E2-57-DD-A6
00010001:01100110:11110000:01010000
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Divide the host HDD into memory locations
Create a shortcut to a network location
Trace the path to the local area network gateway
Send instructions to a user to access the remote local area network
A schematic drawing of all network adapter locations on the network system
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Passphrase
Wirelessphrase
WAPphrase
Hexphrase
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The computer is configured with a static IP address.
The computer is using a dial-up modem.
The computer is being used as an Internet shared connection host.
The computer is configured for DHCP and cannot connect to the DHCP server.
The computer has been configured to work with a Linux system.
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HTTPS
FTP
RADIUS
DNS
DHCP
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Check the BIOS settings
Replace the drive
Check the motherboard jumpers
Add the drive to the path statement
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DHCP and configured as part of a workgroup
DHCP and configured as a part of a domain
Static IP address and configured as part of a workgroup
Static IP address and configured as part of a domain
There is no default settings for a Windows XP network adapter card
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Control Panel > System > Advanced > Performance > Settings > Advanced
My Computer > Properties
Start Menu > Run > mem.exe
Check the registry
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1,000
100,000
10,000,000
1,000,000,000
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Increase the size of the icons
Increase the amount of information you can see on the screen
Increase the grainy appearance of the picture
Increase the color depth
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C:\Profiles\%Username%\My Documents
C:\Windows\Profiles\%Username%\Personal
C:\Users\%Username%\Documents
C:\Documents and Settings\%Username%\My Documents
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MAC OS Standard
NT File System (NTFS)
UNIX File System (UFS)
MAC OS Extended (Journaled)
File Allocation Table 32 bit (FAT32)
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Normal, Standard, Advanced, Emergency
MOP, UV/Product Owner, SA, CAB
Peer, Technician, Management, Support
MOP, Delivery, CAB, Support
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PRD, CDE, LAB, WIFI
INTERNAL, EXTERNAL, WEB, CDE
PUBLIC, PRIVATE, GUEST, QUARANTINE
PRD, CDEPRD, NONPRD, MGMT
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