The 'Desktop Support Practice Exam: Quiz!' assesses key skills in network troubleshooting, understanding computer components, and IP configuration. This quiz is ideal for learners aiming to enhance their IT support expertise and prepare for professional certifications.
Megabit
Byte
Word
Record
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domain address
protocol address
IP address
Web address
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Uploading
Downloading
Logging on
Hang on
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Input, processing, output, and storage
Keyboard, display, memory, and disk drive
Word processing, spreadsheets, database
bits, bytes, words, and OSI
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twisted pair
coaxial cable
fiber-optics
microwaves
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Satellite
protocol
broadcast
Network
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WINS Server
WINS Proxy
DHCP Server
PDC
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True
False
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FTP
SNMP
SMTP
RPC
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CMOS RAM
vRAM
DB RAM
ROM
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PING
TRACERT
ARP
IPCONFIG
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twisted pair
Fiber-optic
coaxial
Microwave
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mobile or wireless telephones
public and private discussion
satellite uplinks
Running programs on remote computers
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True
False
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The IP address
The TCP address
The subnet mask
The default gateway
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COM1
RJ-11
RJ-45
RJ-10
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Network Card
NIC
Disc Controller Card
Network Controller Card
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Primary
Secondary
System
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The subnet mask is valid
TCP/IP is installed correctly on the client
The WINS server is running
The BDC is operable
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Switch Made Power Supply
Simple Mode Power Supply
Simple Made Power Supply
Switch Mode Power Supply
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CPU
ROM
DRAM
DIMM
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Bootstrap initial operating system
basic input output startup
Boot initial operating startup
Basic input output system
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Modem
Protocols
Gateway
Multiplexer
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802.11
RJ45
Blueband
Broadband
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Modem
Cable
Hub
Router
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Internal modem
External modem
PC Card modem
Wireless modem
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192
192.168.10
0.0.0.5
None of the above
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122Mhz
132Mhz
133Mhz
143Mhz
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TPT
CRT
PCV
TFT
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0.0.0.0, 0.0.0.1, 0.0.1.1
255.255.255.0, 255.255.0.0, 255.0.0.0
255.0.0.0, 255.255.0.0, 255.255.255.0
255.255.0.0, 255.255.255.0, 255.255.255.255
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SIMM
DIMM
ROM
SLIPP
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client
node
server
Manager
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ISA
PCI
AGP
ATX
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peer-to-peer, videoconferencing, online photo-conferencing, net optical
sending and receiving devices, communication channel, connection device, and data transmission specifications
Telephone lines, coaxial cables, fiber-optics cables, and communication channel
Software, hardware, communication channel, network
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ALU
File unit
Copy unit
All of above
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Interconnections
Synchronous packages
protocols
data transmission synchronization
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Twisted-pair wire
Coaxial cable
Fiber-optic cable
Microwaves
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50
90
30/72
45/50
True
False
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IDE
FDD
SCSI
EIDE
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Send and receive device
Communication channel
Protocol
Gateways
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High level
Low level
Minimum level
Maximum level
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Performs low-level formatting of the hard drive
Fixes bad sectors on the hard drive
Recovers lost clusters on the hard drive
Creates partitions on the hard drive
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AT
Molex
Mini-molex
P9
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Hub
Bridge
Gateway
Repeater
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Contention
Collision
Synchronous
None of the above
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NBTSTAT
NETSTAT.EXE
Performance Monitor
Network Monitor
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