Human Resource Management HRM - Qp1

8 Questions | Total Attempts: 575

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Human Resource Management HRM - Qp1

Questions and Answers
  • 1. 
    Prior to the beginning of the ______ century there was very little thought given to the management of people at work.
    • A. 

      Eighteenth

    • B. 

      Nineteenth

    • C. 

      Twentieth

  • 2. 
    The requirement for a more business orientated approach to the management of people at work has developed over many years due mainly to:  (Select four)
    • A. 

      Environmental factors

    • B. 

      Customer factors

    • C. 

      Service factors

    • D. 

      People factors

    • E. 

      Research factors

  • 3. 
    The way in which people are managed has a major effect on individual performance, customer service, organisational flexibility, costs and ultimately bottom line profits.
    • A. 

      True

    • B. 

      False

  • 4. 
    HRM holds on to authority and instructs and controls, whilst personnel management devolves authority and offers advice through supportive measures.
    • A. 

      True

    • B. 

      False

  • 5. 
    _____ is the issuing authority to managers to make decisions within their area of control and responsibility.
    • A. 

      Enabling role

    • B. 

      Guiding role

    • C. 

      Supporting role

    • D. 

      Empowering role

    • E. 

      Intervening role

  • 6. 
    The degree and nature of involvement in HRM activities will differ significantly between organisations depending on their available resources and the overall structure of the business.
    • A. 

      True

    • B. 

      False

  • 7. 
    The main criticisms by other management functions of the HR function’s strategic ability and value to the organisation tend to be that the function: (Select three)
    • A. 

      Does not live in the real world and is mostly out of touch with commercial realities

    • B. 

      Is not close enough to external customers and does not appreciate their needs and expectations

    • C. 

      Has an overall lack of commercial awareness and business acumen

    • D. 

      Increased respect for line managers through their enlarged responsibilities

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