Change Management Quiz Questions And Answers

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Quizzes Created: 1 | Total Attempts: 5,865

Questions: 11 | Attempts: 5,921 | Updated: Aug 19, 2023

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We welcome you to the change management quiz questions and answers. The environment within the organization plays a crucial role in its success. Interestingly, change in the organization's structure or policy can get difficult to manage, hence every member of the organization should put their best foot forward. Take the test below to test yourself on this essential concept and see how well you score! All the questions are mandatory. Make sure to read all the questions carefully before answering. We wish you good luck with this quiz.

This quiz is a review of the week one-three reading assignments Read morein Why Organizations Change Managing Organizational Change: a multiple perspectives approach, by Palmer, Dunford and Akin.
This quiz is due by the start of the Week 4 class (December 5, 2013)
This quiz is for use in this class only as it changes with each class facilitated by me.

Questions and Answers

1.

Which change model involves an 8-Step Change Process? What are the steps?
2.

Only external disruptions trigger change.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
See Chapter 3: Why Organizations Change
Managing Organizational Change: a multiple perspectives approach

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1
0
3.

Which of the following forces does not drive organizational change?
- A.
  
  All of the following are forces that drive organizational
- B.
  
  Demographic
- C.
  
  Social
- D.
  
  Globalization
- E.
  
  Economic
Correct Answer
A. All of the following are forces that drive organizational

Explanation
See Chapter 3: Why Organizations Change
Managing Organizational Change: a multiple perspectives approach

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3
0
4.

Organizational development is a process that moves companies from a present to a desired future state with the goal of enhancing their effectiveness.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Organizational change is the correct response. See Chapter 3: Why Organizations Change
Managing Organizational Change: a multiple perspectives approach

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1
0
5.

The three stages of the change life cycle are:
- A.
  
  Implementation, sustenance, and evaluation
- B.
  
  Innovation, implementation, and sustenance
- C.
  
  Innovation, preparation, and evaluation
- D.
  
  Preparation, implementation, and evaluation
- E.
  
  Preparation, implementation, and sustenance
Correct Answer
E. Preparation, implementation, and sustenance

Explanation
See Chapter 2: Images of Managing Change
Managing Organizational Change: a multiple perspectives approach

Rate this question:

4
0
6.

What best describes changes in legal, political, economic and technological forces that change the dynamics of competitions within industries?
- A.
  
  Industry discontinuities-sharp
- B.
  
  Industry shifts
- C.
  
  Competition shifts
- D.
  
  Industry dynamic-changes
- E.
  
  External company dynamic-changes
Correct Answer
A. Industry discontinuities-sharp

Explanation
See Chapter 4: What Changes in Organizations
Managing Organizational Change: a multiple perspectives approach

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7.

What are the two discrete types of change agents?
- A.
  
  Supervisors and managers
- B.
  
  Human and non-human
- C.
  
  Transformational or charismatic leaders
- D.
  
  Internal or external
Correct Answer
B. Human and non-human

Explanation
The correct answer is human and non-human. In the context of change management, a change agent is an individual or entity that facilitates and drives change within an organization. Human change agents refer to individuals such as supervisors, managers, or leaders who actively participate in the change process, while non-human change agents could include technological tools, systems, or processes that support and enable change. These two discrete types of change agents work together to initiate and implement successful organizational change.

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8.

Learning organizations generally display this type of behaviors....

Correct Answer
N/A
9.

Which is not part of the "Five-Phase Approach to Effective Change Management?
- A.
  
  Motivating Change
- B.
  
  Evaluating the Change
- C.
  
  Sustaining Momentum
- D.
  
  Creating a Vision
- E.
  
  Managing the Transition
Correct Answer
B. Evaluating the Change

Explanation
See Chapter 5: Diagnosis for Change
Managing Organizational Change: a multiple perspectives approach

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10.

According to Kotter, education and communication is NOT part of the classic prescription on managing change.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
See Chapter 6: Resistance to Change
Managing Organizational Change: a multiple perspectives approach

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4
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11.

From a change and implementation perspective, what types of strategies are usually adopted as a response to environmental change and/or issues?
- A.
  
  Reactionary
- B.
  
  Positioning
- C.
  
  Corporate level
- D.
  
  Incorporation
- E.
  
  Integration
Correct Answer
C. Corporate level

Explanation
See Chapter 7: Implementing Change
Managing Organizational Change: a multiple perspectives approach

Rate this question:

2
0

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Current Version
Aug 19, 2023

Quiz Edited by
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Oct 22, 2013

Quiz Created by
MzAkbar

Change Management Quiz Questions And Answers

Which change model involves an 8-Step Change Process? What are the steps?

Only external disruptions trigger change.

Which of the following forces does not drive organizational change?

Organizational development is a process that moves companies from a present to a desired future state with the goal of enhancing their effectiveness.

The three stages of the change life cycle are:

What best describes changes in legal, political, economic and technological forces that change the dynamics of competitions within industries?

What are the two discrete types of change agents?

Learning organizations generally display this type of behaviors....

Which is not part of the "Five-Phase Approach to Effective Change Management?

According to Kotter, education and communication is NOT part of the classic prescription on managing change.

From a change and implementation perspective, what types of strategies are usually adopted as a response to environmental change and/or issues?