Change Management Quiz Questions And Answers

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1. Only external disruptions trigger change.

True

False

See Chapter 3: Why Organizations Change
Managing Organizational Change: a multiple perspectives approach

Explanation

See Chapter 3: Why Organizations Change
Managing Organizational Change: a multiple perspectives approach

About This Quiz

Change Management Quiz Questions And Answers - Quiz

We welcome you to the change management quiz questions and answers. The environment within the organization plays a crucial role in its success. Interestingly, change in the organization's... see morestructure or policy can get difficult to manage, hence every member of the organization should put their best foot forward. Take the test below to test yourself on this essential concept and see how well you score! All the questions are mandatory. Make sure to read all the questions carefully before answering. We wish you good luck with this quiz.

This quiz is a review of the week one-three reading assignments in Why Organizations Change Managing Organizational Change: a multiple perspectives approach, by Palmer, Dunford and Akin.
This quiz is due by the start of the Week 4 class (December 5, 2013)
This quiz is for use in this class only as it changes with each class facilitated by me. see less

2. Which of the following forces does not drive organizational change?

All of the following are forces that drive organizational

Demographic

Social

Globalization

Economic

See Chapter 3: Why Organizations Change
Managing Organizational Change: a multiple perspectives approach

Explanation

See Chapter 3: Why Organizations Change
Managing Organizational Change: a multiple perspectives approach

3. According to Kotter, education and communication is NOT part of the classic prescription on managing change.

True

False

See Chapter 6: Resistance to Change
Managing Organizational Change: a multiple perspectives approach

Explanation

See Chapter 6: Resistance to Change
Managing Organizational Change: a multiple perspectives approach

4. From a change and implementation perspective, what types of strategies are usually adopted as a response to environmental change and/or issues?

Reactionary

Positioning

Corporate level

Incorporation

Integration

See Chapter 7: Implementing Change
Managing Organizational Change: a multiple perspectives approach

Explanation

See Chapter 7: Implementing Change
Managing Organizational Change: a multiple perspectives approach

5. The three stages of the change life cycle are:

Implementation, sustenance, and evaluation

Innovation, implementation, and sustenance

Innovation, preparation, and evaluation

Preparation, implementation, and evaluation

Preparation, implementation, and sustenance

See Chapter 2: Images of Managing Change
Managing Organizational Change: a multiple perspectives approach

Explanation

See Chapter 2: Images of Managing Change
Managing Organizational Change: a multiple perspectives approach

6. Organizational development is a process that moves companies from a present to a desired future state with the goal of enhancing their effectiveness.

True

False

Organizational change is the correct response. See Chapter 3: Why Organizations Change
Managing Organizational Change: a multiple perspectives approach

Explanation

Organizational change is the correct response. See Chapter 3: Why Organizations Change
Managing Organizational Change: a multiple perspectives approach

7. What are the two discrete types of change agents?

Supervisors and managers

Human and non-human

Transformational or charismatic leaders

Internal or external

The correct answer is human and non-human. In the context of change management, a change agent is an individual or entity that facilitates and drives change within an organization. Human change agents refer to individuals such as supervisors, managers, or leaders who actively participate in the change process, while non-human change agents could include technological tools, systems, or processes that support and enable change. These two discrete types of change agents work together to initiate and implement successful organizational change.

Explanation

8. Which is not part of the "Five-Phase Approach to Effective Change Management?

Motivating Change

Evaluating the Change

Sustaining Momentum

Creating a Vision

Managing the Transition

See Chapter 5: Diagnosis for Change
Managing Organizational Change: a multiple perspectives approach

Explanation

See Chapter 5: Diagnosis for Change
Managing Organizational Change: a multiple perspectives approach

9. What best describes changes in legal, political, economic and technological forces that change the dynamics of competitions within industries?

Industry discontinuities-sharp

Industry shifts

Competition shifts

Industry dynamic-changes

External company dynamic-changes

See Chapter 4: What Changes in Organizations
Managing Organizational Change: a multiple perspectives approach

Explanation

See Chapter 4: What Changes in Organizations
Managing Organizational Change: a multiple perspectives approach

Submit

Jasmine Golden |MS (Family and Marriage Therapy) |

Marriage and Family Therapist

Jasmine Golden is a Pre-Licensed Marriage and Family Therapist under the supervision of Michelle Pintado, LCSW. With a Bachelor's in Psychology and Master's in Marriage and Family Therapy from Valdosta State University, Jasmine specializes in Systems/Relational Therapy, CBT, DBT, and Narrative Therapy. She has a particular passion for working with teens and young adults and is devoted to helping all clients take the next step towards improving their mental health.

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Oct 22, 2013

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