Managing Change In Organizations - Mid-term Quiz
This quiz is a review of the week one-three reading assignments in Why Organizations Change Managing Organizational Change: a multiple perspectives approach, by Palmer, Dunford and Akin. This quiz is due by the start of the Week 4 class (December 5, 2013) This quiz is for use in this class only as it changes with each class facilitated by me.
- 1.Only external disruptions trigger change.
- A.
True
- B.
False
- 2.Organizational development is a process that moves companies from a present to a desired future state with the goal of enhancing their effectiveness.
- A.
True
- B.
False
- 3.Which of the following forces does not drive organizational change?
- A.
All of the following are forces that drive organizational
- B.
Demographic
- C.
Social
- D.
Globalization
- E.
Economic
- 4.The three stages of the change life cycle are:
- A.
Implementation, sustenance, and evaluation
- B.
Innovation, implementation, and sustenance
- C.
Innovation, preparation, and evaluation
- D.
Preparation, implementation, and evaluation
- E.
Preparation, implementation, and sustenance
- 5.What best describes changes in legal, political, economic and technological forces that change the dynamics of competitions within industries?
- A.
Industry discontinuities-sharp
- B.
Industry shifts
- C.
Competition shifts
- D.
Industry dynamic-changes
- E.
External company dynamic-changes
- 6.What are the two discrete types of change agents?
- A.
Supervisors and managers
- B.
Human and non-human
- C.
Transformational or charismatic leaders
- D.
Internal or external
- 7.Learning organizations generally display this type of behaviors....
- 8.Which is not part of the "Five-Phase Approach to Effective Change Management?
- A.
Motivating Change
- B.
Evaluating the Change
- C.
Sustaining Momentum
- D.
Creating a Vision
- E.
Managing the Transition
- 9.According to Kotter, education and communication is NOT part of the classic prescription on managing change.
- A.
True
- B.
False
- 10.From a change and implementation perspective, what types of strategies are usually adopted as a response to environmental change and/or issues?
- A.
Reactionary
- B.
Positioning
- C.
Corporate level
- D.
Incorporation
- E.
Integration
- 11.Which change model involves an 8-Step Change Process? What are the steps?
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