Change Management Quiz Questions And Answers

11 Questions | Total Attempts: 2970

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Change Management Quiz Questions And Answers - Quiz

We welcome you to the change management quiz questions and answers. The environment within the organization plays a crucial role in its success. Interestingly, change in the organization's structure or policy can get difficult to manage, hence every member of the organization should put their best foot forward. Take the test below to test yourself on this essential concept and see how well you score! All the questions are mandatory. Make sure to read all the questions carefully before answering. We wish you good luck with this quiz. This quiz is a review of the week one-three reading assignments in Why Organizations Change Managing Organizational Change: a multiple perspectives approach, by Palmer, Dunford and Akin. This


Questions and Answers
  • 1. 
    Which change model involves an 8-Step Change Process? What are the steps?
  • 2. 
    Only external disruptions trigger change.
    • A. 

      True

    • B. 

      False

  • 3. 
    Which of the following forces does not drive organizational change?
    • A. 

      All of the following are forces that drive organizational

    • B. 

      Demographic

    • C. 

      Social

    • D. 

      Globalization

    • E. 

      Economic

  • 4. 
    Organizational development is a process that moves companies from a present to a desired future state with the goal of enhancing their effectiveness.
    • A. 

      True

    • B. 

      False

  • 5. 
    The three stages of the change life cycle are:
    • A. 

      Implementation, sustenance, and evaluation

    • B. 

      Innovation, implementation, and sustenance

    • C. 

      Innovation, preparation, and evaluation

    • D. 

      Preparation, implementation, and evaluation

    • E. 

      Preparation, implementation, and sustenance

  • 6. 
    What best describes changes in legal, political, economic and technological forces that change the dynamics of competitions within industries?
    • A. 

      Industry discontinuities-sharp

    • B. 

      Industry shifts

    • C. 

      Competition shifts

    • D. 

      Industry dynamic-changes

    • E. 

      External company dynamic-changes

  • 7. 
    What are the two discrete types of change agents?
    • A. 

      Supervisors and managers

    • B. 

      Human and non-human

    • C. 

      Transformational or charismatic leaders

    • D. 

      Internal or external

  • 8. 
    Learning organizations generally display this type of behaviors....
  • 9. 
    Which is not part of the "Five-Phase Approach to Effective Change Management?
    • A. 

      Motivating Change

    • B. 

      Evaluating the Change

    • C. 

      Sustaining Momentum

    • D. 

      Creating a Vision

    • E. 

      Managing the Transition

  • 10. 
    According to Kotter, education and communication is NOT part of the classic prescription on managing change. 
    • A. 

      True

    • B. 

      False

  • 11. 
    From a change and implementation perspective, what types of strategies are usually adopted as a response to environmental change and/or issues?
    • A. 

      Reactionary

    • B. 

      Positioning

    • C. 

      Corporate level

    • D. 

      Incorporation

    • E. 

      Integration

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