Managing Organizational Change! Quiz

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2. MGMT 312

MGMT 312

None

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3. Organizational ----------------- (D): An approach to organizational change in which the employees themselves formulate the change that's required and implement it, usually with the aid of a trained consultant.

The term "development" completes the phrase "Organizational development," which refers to an approach to organizational change. In this approach, employees are involved in formulating and implementing the necessary changes with the help of a consultant.

Explanation

The term "development" completes the phrase "Organizational development," which refers to an approach to organizational change. In this approach, employees are involved in formulating and implementing the necessary changes with the help of a consultant.

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4. ----------------- (S) research: The process of collecting data from attitude surveys filled out by employees of an organization, then feeding the data back to work-groups to provide a basis for problem analysis and action planning.

The given answer is correct because it accurately defines the term "survey" in the context of organizational research. It explains that a survey is a process of collecting data from attitude surveys filled out by employees. This data is then used to provide a basis for problem analysis and action planning within work-groups. Therefore, the answer provides a clear and concise explanation of the concept of a survey in the context of organizational research.

Explanation

The given answer is correct because it accurately defines the term "survey" in the context of organizational research. It explains that a survey is a process of collecting data from attitude surveys filled out by employees. This data is then used to provide a basis for problem analysis and action planning within work-groups. Therefore, the answer provides a clear and concise explanation of the concept of a survey in the context of organizational research.

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5. ------------- (U): Involves reducing the forces the status quo, usually by presenting a provocative problem or event to recognize the need for change and to search for new solutions.

Unfreezing refers to the process of reducing the forces that maintain the status quo in order to create a readiness for change. This is typically done by presenting a provocative problem or event that highlights the need for change and encourages individuals or groups to search for new solutions. By destabilizing the current state and creating a sense of urgency, unfreezing helps to overcome resistance to change and prepares individuals or organizations for the transition to a new state or behavior.

Explanation

Unfreezing refers to the process of reducing the forces that maintain the status quo in order to create a readiness for change. This is typically done by presenting a provocative problem or event that highlights the need for change and encourages individuals or groups to search for new solutions. By destabilizing the current state and creating a sense of urgency, unfreezing helps to overcome resistance to change and prepares individuals or organizations for the transition to a new state or behavior.

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6. ------------------ (H) process interventions: Aimed at enabling employees to develop a better understanding of their own and others behaviors for the purpose of improving that behavior such that the organization benefits.

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8. --------------------- (S) intervention: An OD application aimed at effecting a suitable fit among a firms strategy, structure, culture, and external environments.

The term "strategic" is the correct answer because it aligns with the given description of the intervention. The intervention mentioned is aimed at achieving a suitable fit among a firm's strategy, structure, culture, and external environments. This suggests that the intervention is focused on strategic alignment and ensuring that all aspects of the organization are in sync with its overall strategy. Therefore, the term "strategic" accurately captures the essence of the described intervention.

Explanation

The term "strategic" is the correct answer because it aligns with the given description of the intervention. The intervention mentioned is aimed at achieving a suitable fit among a firm's strategy, structure, culture, and external environments. This suggests that the intervention is focused on strategic alignment and ensuring that all aspects of the organization are in sync with its overall strategy. Therefore, the term "strategic" accurately captures the essence of the described intervention.

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9. ------------------ (R): Preventing a return to old ways of doing things by instituting new systems and procedures that reinforce the new organizational changes.

Refreezing refers to the process of solidifying and reinforcing new systems and procedures within an organization to prevent a return to old ways of doing things. After implementing organizational changes, it is crucial to establish these new practices as the norm and ensure that they are consistently followed. This helps to stabilize the changes and make them a permanent part of the organizational culture, minimizing the likelihood of reverting back to previous methods.

Explanation

Refreezing refers to the process of solidifying and reinforcing new systems and procedures within an organization to prevent a return to old ways of doing things. After implementing organizational changes, it is crucial to establish these new practices as the norm and ensure that they are consistently followed. This helps to stabilize the changes and make them a permanent part of the organizational culture, minimizing the likelihood of reverting back to previous methods.

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10. Business ------------------- (R): The radical redesign of business processes to cut waste; to improve cost, quality and service; and to maximize the benefits of information technology, generally by questioning how and why thins are being done as they are.

The term "reengineering" refers to the radical redesign of business processes in order to eliminate waste, improve cost, quality, and service, and maximize the benefits of information technology. This involves questioning the current methods and practices to identify areas for improvement and implementing changes accordingly.

Explanation

The term "reengineering" refers to the radical redesign of business processes in order to eliminate waste, improve cost, quality, and service, and maximize the benefits of information technology. This involves questioning the current methods and practices to identify areas for improvement and implementing changes accordingly.

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11. ---------------------- (S) training (Laboratory or T-groups): Purpose is to increase participants insight into their own behavior and that of others by encouraging an open expression of feelings in a trainer-guided group.

The given correct answer is "sensitivity". This is because the purpose of (S) training, also known as Laboratory or T-groups, is to increase participants' insight into their own behavior and that of others by encouraging an open expression of feelings in a trainer-guided group. This type of training aims to develop sensitivity towards one's own emotions and the emotions of others, leading to better understanding and communication skills.

Explanation

The given correct answer is "sensitivity". This is because the purpose of (S) training, also known as Laboratory or T-groups, is to increase participants' insight into their own behavior and that of others by encouraging an open expression of feelings in a trainer-guided group. This type of training aims to develop sensitivity towards one's own emotions and the emotions of others, leading to better understanding and communication skills.

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12. ------------------- (F) structure change program: An intervention technique in which employees collect information on existing formal organizational structures and analyze it for the purpose of redesigning and implementing new organizational structures.

The term "formal" refers to the existing organizational structures within a company. In the context of the given explanation, the correct answer is "formal" because the structure change program involves employees collecting information on these formal structures and analyzing them to redesign and implement new structures. This suggests that the program focuses on the formal aspects of the organization rather than informal or other types of structures.

Explanation

The term "formal" refers to the existing organizational structures within a company. In the context of the given explanation, the correct answer is "formal" because the structure change program involves employees collecting information on these formal structures and analyzing them to redesign and implement new structures. This suggests that the program focuses on the formal aspects of the organization rather than informal or other types of structures.

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13. ---------------------- (I) strategic management: An OD program to create or change a company's strategy by:
-Analyzing the current strategy
-Choosing a desired strategy
-Designing a strategic change plan
-Implementing the new plan

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