This is a pop quiz. That means that it goes over stuff that has been in previous quizzes as a recap and to help you keep up to date with things that might have changed. This particular quiz is for every Approved Helper to take, regardless of the tier they're currently on.
The pop quiz is expired. You can still take it, but you won't get payback for it any more.
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Because he cannot update the proxy settings manually.
There be dragons there.
Balenor has a phobia of doing manual work.
Fruitcake
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Looks fine to me
Nope, that's wrong.
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They should have mentioned the proxy settings
They should have told them to text settings to 2020
The username should be "vertigo"
Every answer should include a fruit cake recipe
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Looks all good from here captain
Avast, 'tis as wrong as flying the main sail during a gale
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Nothing, it should be blank.
82.132.254.1
8080
Giffgaff
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IPhone 5s.
Nexus 5.
Nokia Lumia 520.
Nokia 3310.
Samsung S3.
None of these phones.
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No.
Yes.
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True
False
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True
False
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Yes.
No.
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You'll need to talk to an agent. They'll be able to sort it out for you. Go to https://giffgaff.com/support/ask and they'll be able to help.
You'll need to talk to an agent. They'll be able to sort it out for you. Go to https://giffgaff.com/support/ask/incorrect_balance and they'll be able to help.
I'm sorry, we can't help with account problems. You need to ask an agent.
I'm sorry to hear that you're having problems. This should help you get through it - http://www.bbc.co.uk/food/fruit_cake
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IPhone 5
Samsung S4
Samsung S5
Nexus 5
HTC One M8
Xperia Z
Nokia Lumia 1020
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Looks about right from here.
Needs a more specific link to the agents.
More cowbell.
He should try to be friendly.
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Giffgaff
Vertigo
Giffgaff.com
Fruitcake
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Normally a few minutes, but up to 24 hours
About 24 hours
5 Working days
7 Days
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Post the correct advice in the thread.
Report the post to an educator
PM the member to tell them that they are wrong
Bake a victoria sponge
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Updating your operating system
Installing settings manually
Visiting giff.ly/iphonesettings over WiFi
Texting settings to 2020
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It's the helpers job to calm her down and solve her problem
Because she has axes
She will likely get more frustrated if you tell her to leave or to stop being rude
Only the educators should talk to members for being rude. They do it behind the scenes.
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Try to solve their problem.
Try calm them down.
Tell them they can leave giffgaff if they aren't happy here.
Tell them that you have reported their post.
Report their post to an educator.
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Just leave the thread
"Well **bleep** you too you **bleep**er"
"If you don't like giffgaff you can just leave"
"I'm sorry that you're having problems. If your settings are fine then check to see if there is a mast issue in your area. Also double check that you have credit or a goodybag by checking your My giffgaff page. If there isn't a problem with either of those then let us know and we can work out what the problem is."
Report the thread to an educator
"I've reported your post to an educator"
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Quiz Review Timeline (Updated): Mar 22, 2023 +
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