Office Safety Test: Quiz!

10 Questions | By CATSWNY | Updated: Mar 21, 2022 | Attempts: 299

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Questions and Answers

1.

When you have a concern regarding a client or situation you should inform the front desk and the supervisor of your concern prior to your session with that client.
- A.
  
  True
- B.
  
  False
2.

If a parent/guardian is assaultive or out of control, the police and Crisis Services should be called.
- A.
  
  True
- B.
  
  False
3.

The CATS building and grounds are non-smoking. Clients/staff may not smoke at any time.
- A.
  
  True
- B.
  
  False
4.

Staff is allowed to be alone in a building when seeing clients.
- A.
  
  True
- B.
  
  False
5.

You should report all injuries to:
- A.
  
  The CATS President
- B.
  
  Your supervisor
- C.
  
  The Quality Improvement Coordinator
- D.
  
  All of the above
6.

If you feel threatened by a client, but think the situation will escalate if the client hears you ask for a supervisor, you should call the receptionist and say:
- A.
  
  Please bring me the red folder.
- B.
  
  Please bring me the blue folder.
- C.
  
  Please bring me the black folder.
7.

If you feel threatened by a client, but think the situation will escalate if the client hears you ask for an ambulance, you should call the receptionist and say:
- A.
  
  Please bring me the red folder.
- B.
  
  Please bring me the black folder.
- C.
  
  Please bring me the blue folder.
8.

If you feel threatened by a client, but think the situation will escalate if the client hears you ask for the police, you should call the receptionist and say:
- A.
  
  Please bring me the red folder.
- B.
  
  Please bring me the blue folder.
- C.
  
  Please bring me the black folder.
9.

When coming into contact with/cleaning bodily fluids, preventing the spread of HIV can be accomplished by:
- A.
  
  Using latex gloves when cleaning up bodily fluids
- B.
  
  Hand-washing before and after contact with bodily fluids
- C.
  
  Sterilizing the affected area with a cleanser
- D.
  
  All of the above
10.

Non-physical crisis intervention techniques that should be used in the event of a crisis are:
- A.
  
  Appear calm and relaxed
- B.
  
  Have continuous eye contact
- C.
  
  Raise your voice
- D.
  
  Talk with the client and not at him/her
- E.
  
  Turn your back
- F.
  
  Remain seated as long as the client does
- G.
  
  Give commands or make demands