Office Safety Test: Quiz!
- 1.When you have a concern regarding a client or situation you should inform the front desk and the supervisor of your concern prior to your session with that client.
- A.
True
- B.
False
- 2.If a parent/guardian is assaultive or out of control, the police and Crisis Services should be called.
- A.
True
- B.
False
- 3.The CATS building and grounds are non-smoking. Clients/staff may not smoke at any time.
- A.
True
- B.
False
- 4.Staff is allowed to be alone in a building when seeing clients.
- A.
True
- B.
False
- 5.You should report all injuries to:
- A.
The CATS President
- B.
Your supervisor
- C.
The Quality Improvement Coordinator
- D.
All of the above
- 6.If you feel threatened by a client, but think the situation will escalate if the client hears you ask for a supervisor, you should call the receptionist and say:
- A.
Please bring me the red folder.
- B.
Please bring me the blue folder.
- C.
Please bring me the black folder.
- 7.If you feel threatened by a client, but think the situation will escalate if the client hears you ask for an ambulance, you should call the receptionist and say:
- A.
Please bring me the red folder.
- B.
Please bring me the black folder.
- C.
Please bring me the blue folder.
- 8.If you feel threatened by a client, but think the situation will escalate if the client hears you ask for the police, you should call the receptionist and say:
- A.
Please bring me the red folder.
- B.
Please bring me the blue folder.
- C.
Please bring me the black folder.
- 9.When coming into contact with/cleaning bodily fluids, preventing the spread of HIV can be accomplished by:
- A.
Using latex gloves when cleaning up bodily fluids
- B.
Hand-washing before and after contact with bodily fluids
- C.
Sterilizing the affected area with a cleanser
- D.
All of the above
- 10.Non-physical crisis intervention techniques that should be used in the event of a crisis are:
- A.
Appear calm and relaxed
- B.
Have continuous eye contact
- C.
Raise your voice
- D.
Talk with the client and not at him/her
- E.
Turn your back
- F.
Remain seated as long as the client does
- G.
Give commands or make demands
Questions: 20 | Attempts: 1451 | Last updated: Oct 12, 2017
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