This quiz, titled '05c RCS: THE RACK - Jack Key Deming', assesses knowledge crucial for automotive sales professionals, focusing on repair order averages, vehicle equity, and proactive sales strategies. It is designed to enhance understanding and efficiency in the automotive sales environment.
True
False
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5-7
3-5
1-3
7-9
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True
False
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10
5
20
15
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False
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Expects you to deliver the car to them.
Thinks you are trying to sell them something.
Assumes you are calling to say there are more repairs required to the vehicle.
Hang up the phone.
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"How much?"
"I love my car, I can't sell it."
"Will you shuttle pick me up?"
None of these
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50% will make an appointment; 80% will test drive a new car.
100% will make an appointment: 50% will test drive a new car
10% will make an appointment: 100% will test drive a new car.
80% will make an appointment; 50% will test drive a new car.
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True
False
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Quiz Review Timeline (Updated): Mar 21, 2023 +
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