02 TEC - Tempe Cdjr

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1. TEC stands for __________________.

Explanation

TEC stands for Testimonial Evidence of Character. This refers to the type of evidence that involves statements or testimonials from individuals who can vouch for a person's character, integrity, or reputation. It is often used in legal proceedings or background checks to gather information about a person's behavior, trustworthiness, and moral values. TEC can provide valuable insights into a person's personality and help assess their suitability for certain roles or positions.

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About This Quiz
TEC Quizzes & Trivia

The 02 TEC - TEMPE CDJR quiz focuses on enhancing client confidence and distinguishing oneself from stereotypical sales approaches using personalized elements like family photos and testimonials. It... see moreassesses skills in building positive customer relations and effective personal branding in automotive sales. see less

2. The TEC helps to show the potential client that you are not simply the "stereotypical" car salesman.

Explanation

The TEC, which stands for Technology Enabled Conversation, helps to demonstrate to potential clients that you are not just a typical car salesman. By utilizing technology and engaging in meaningful conversations, the TEC approach shows that you are knowledgeable, trustworthy, and genuinely interested in helping the client find the right car for their needs. This sets you apart from the negative stereotype often associated with car salespeople and helps to build a positive relationship with the client.

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3. Be sure to get a _________ with your new client, in front of their new vehicle, to add to your TEC.

Explanation

To add to your TEC (Training and Experience Checklist), it is important to have a photo with your new client in front of their new vehicle. This could be a way to document and showcase your interaction with the client and the successful completion of their purchase. The photo can serve as evidence of your professional relationship and can be used for promotional purposes or to build credibility with potential clients.

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4. How should you ask your new client for referrals?

Explanation

Asking for the names and numbers of the first 3 people the new client is going to show their new vehicle off to is a good way to ask for referrals. This approach allows the client to think about who they are excited to share their new purchase with, and it shows that the salesperson is interested in their personal connections. By asking for specific names and numbers, it makes it easier for the client to provide referrals and for the salesperson to follow up with those individuals.

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5. CSI (Customer Satisfaction Index) increases dramatically when the client...

Explanation

When a client is immediately reminded of their positive experience by writing a testimonial letter, it can significantly increase the CSI (Customer Satisfaction Index). This is because writing a testimonial letter allows the client to reflect on their positive experience and express their satisfaction. It serves as a reminder of the positive aspects of their interaction with the company, which can enhance their overall satisfaction and perception of the company's services.

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6. Your TEC is the story of your client.

Explanation

Your TEC is the story of you!

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7. What type of images should be in your TEC?

Explanation

The images that should be in your TEC (Technology-Enabled Classroom) include Family Photos, Pictures of the make you sell, and Photos of happy clients. Family photos can create a welcoming and personal atmosphere in the classroom. Pictures of the make you sell can be used to showcase your products and generate interest among students. Photos of happy clients can serve as testimonials and demonstrate the success of your business.

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8. What is the purpose of your TEC?

Explanation

The purpose of the TEC (Technical Evaluation Committee) is to build the client's confidence, gain referrals, and help ease the client's purchasing decision. By showcasing technical expertise and knowledge during the evaluation process, the TEC aims to instill trust and confidence in the client, making them more likely to choose the product or service. Additionally, a positive experience with the TEC can lead to referrals, as satisfied clients may recommend the product or service to others. Lastly, the TEC assists clients in making informed purchasing decisions by providing them with valuable insights and guidance.

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9. Match the items to the order they should appear in your TEC.
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10. What is the correct order of the TEC process.
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  • Jan 07, 2014
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TEC stands for __________________.
The TEC helps to show the potential client that you are not simply the...
Be sure to get a _________ with your new client, in front of their new...
How should you ask your new client for referrals?
CSI (Customer Satisfaction Index) increases dramatically when the...
Your TEC is the story of your client.
What type of images should be in your TEC?
What is the purpose of your TEC?
Match the items to the order they should appear in your TEC.
What is the correct order of the TEC process.
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