Telecom In-store Questions: Quiz!

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  • 1/32 Questions

    Formulas is started in Excel with:

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About This Quiz

Explore key business and IT skills with the 'Telecom In-store Questions: Quiz!' This quiz assesses knowledge in Excel functionalities, understanding of business setups, and psychological theories, enhancing both technical and strategic thinking abilities.

Telecom In-store Questions: Quiz! - Quiz

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  • 2. 

    Work ethics means displaying values like honesty, integrity, and respect in all your decisions and communication in the workplace.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Work ethics refers to the moral principles and values that guide an individual's behavior in the workplace. It involves conducting oneself with honesty, integrity, and respect in all aspects of work, including decision-making and communication. This means that individuals with strong work ethics prioritize ethical behavior and uphold these values in their professional interactions. Therefore, the given statement is true as it accurately describes the concept of work ethics.

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  • 3. 

    Attitude is your tendency to think and feel about someone or something.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Attitude refers to a person's inclination or disposition towards someone or something. It involves their thoughts, emotions, and beliefs about a particular person, object, or situation. It influences how individuals perceive and interact with the world around them. Therefore, the statement "Attitude is your tendency to think and feel about someone or something" is accurate and true.

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  • 4. 

    CRM can lead to:

    • Increased Sales

    • Identification of customer needs

    • Cross- selling of product

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    Customer Relationship Management (CRM) can lead to increased sales by providing businesses with better insights into customer needs and preferences. By effectively managing customer relationships, businesses can identify customer needs and offer personalized solutions, leading to higher sales. Additionally, CRM enables cross-selling of products by analyzing customer data and identifying opportunities to offer complementary products or services. Therefore, all of the above options are correct as CRM can contribute to increased sales, identification of customer needs, and cross-selling of products.

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  • 5. 

    A highlighted or underline icon, graphic or text that takes you to another file or object is _____________.

    • WWW

    • Hyperlink

    • Homepage

    • URL

    Correct Answer
    A. Hyperlink
    Explanation
    A highlighted or underlined icon, graphic, or text that takes you to another file or object is referred to as a hyperlink. Hyperlinks are commonly used in web pages and documents to provide a convenient way for users to navigate between different sections or resources. By clicking on a hyperlink, the user is redirected to a different location, which could be another webpage, a specific section within the same page, or even a different file or object.

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  • 6. 

    The price of a product will depend on :

    • Profit margin

    • Supply

    • Demand

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    The price of a product is influenced by several factors, including profit margin, supply, and demand. Profit margin refers to the difference between the cost of production and the selling price, which directly affects the price of the product. Supply and demand also play a crucial role in determining the price. If the supply of a product is high and the demand is low, the price is likely to decrease. Conversely, if the demand is high and the supply is limited, the price will increase. Therefore, all of these factors contribute to determining the price of a product.

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  • 7. 

    Tabs that are available in Excel ribbon are:

    • Data pane

    • Formulas pane

    • Page layout pane

    • All of these

    Correct Answer
    A. All of these
    Explanation
    The correct answer is "All of these". In Excel, the ribbon is divided into different tabs, each containing groups of related commands. The Data pane tab includes options for importing, sorting, and filtering data. The Formulas pane tab provides functions and formulas for calculations. The Page Layout pane tab allows customization of the appearance and layout of the worksheet. Therefore, all of these tabs are available in the Excel ribbon.

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  • 8. 

    The address for a website is: 

    • URL

    • Web address

    • 1 & 2 both

    • None of the above

    Correct Answer
    A. 1 & 2 both
    Explanation
    The address for a website can be referred to as a URL or a web address. Both terms are used interchangeably to describe the location of a website on the internet. Therefore, the correct answer is 1 & 2 both.

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  • 9. 

    Shares that are issued by companies and are bought by the general public:

    • Stocks

    • Bonds

    • Real estate

    • Venture capital

    Correct Answer
    A. Stocks
    Explanation
    Shares that are issued by companies and bought by the general public are commonly referred to as stocks. Stocks represent ownership in a company and provide shareholders with certain rights, such as voting rights and the potential to receive dividends. Investors can buy and sell stocks on stock exchanges, and the value of stocks can fluctuate based on various factors such as company performance, market conditions, and investor sentiment. Therefore, stocks are the correct answer in this context.

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  • 10. 

    Total cost=

    • Fixed cost+ Volume cost

    • Time cost+ Volume cost

    • Fixed cost+ Variable cost

    • None

    Correct Answer
    A. Fixed cost+ Variable cost
    Explanation
    The correct answer is "Fixed cost+ Variable cost". This is because the total cost is calculated by adding the fixed cost, which remains constant regardless of the volume, with the variable cost, which varies depending on the volume. The other options mentioned in the question are incorrect as they either do not include the variable cost or include irrelevant factors such as time cost.

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  • 11. 

    A __________ can be 1. A tangible good  2. An intangible service.

    • Goods

    • Products

    • Market

    • None

    Correct Answer
    A. Products
    Explanation
    The term "products" refers to both tangible goods and intangible services. It encompasses any item or service that is offered for sale in the market. Therefore, the given answer is correct as it includes both tangible goods and intangible services under the category of products.

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  • 12. 

    Online transaction conducted between individuals and public administration is:

    • C2B

    • B2A

    • C2A

    • B2B

    Correct Answer
    A. C2A
    Explanation
    C2A stands for "Consumer to Administration" and refers to online transactions conducted between individuals and public administration. In this type of transaction, individuals interact with government agencies or public administration entities to perform tasks such as paying taxes, applying for permits, or accessing government services online. This answer correctly identifies the specific type of online transaction involving individuals and public administration.

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  • 13. 

    _______ accounts are for salaried individuals, pensioners and students.

    • Saving

    • Current

    • FD

    • RD

    Correct Answer
    A. Saving
    Explanation
    Saving accounts are suitable for salaried individuals, pensioners, and students because they offer a safe and convenient way to save money. These accounts typically have lower minimum balance requirements and provide easy access to funds through ATM withdrawals and online banking. They also offer interest on the deposited amount, allowing individuals to earn some additional income on their savings. Overall, saving accounts are designed to cater to the needs of individuals who want to save money for future expenses or emergencies.

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  • 14. 

    __________ is the quality of being fair and truthful.

    • Trust

    • Ethics

    • Honesty

    • None

    Correct Answer
    A. Honesty
    Explanation
    Honesty is the quality of being fair and truthful. It refers to the act of being sincere, transparent, and straightforward in one's thoughts, words, and actions. Honesty involves being truthful and not deceiving or misleading others. It is an essential virtue that builds trust, credibility, and integrity in relationships and interactions. By choosing honesty, individuals demonstrate a commitment to upholding moral and ethical principles, fostering transparency, and promoting fairness in their dealings with others.

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  • 15. 

    Which one is not an example of E-Commerce?

    • Online shopping

    • Electronic payment

    • Online Ticketing

    • Internet banking

    • None of the above

    Correct Answer
    A. None of the above
    Explanation
    All of the given options, including online shopping, electronic payment, online ticketing, and internet banking, are examples of e-commerce. Therefore, none of the above options is not an example of e-commerce.

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  • 16. 

    LLP means?

    • Limited Liability Proprietorship

    • Limited Liability Partnership

    • Limited Loan Proprietorship

    • None

    Correct Answer
    A. Limited Liability Partnership
    Explanation
    LLP stands for Limited Liability Partnership. This is a type of business structure where the partners have limited liability for the company's debts and obligations. This means that their personal assets are not at risk if the company fails or faces legal action. LLPs are commonly used by professional service firms such as law firms, accounting firms, and consulting firms. This business structure provides the benefits of both a partnership and a corporation, allowing flexibility in management and tax advantages.

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  • 17. 

    CRM means:

    • Customer relationship manager

    • Customer relationship management

    • Consumer relationship management

    • Consumer relation manager

    Correct Answer
    A. Customer relationship management
    Explanation
    CRM stands for Customer Relationship Management. It is a strategy used by businesses to manage and analyze interactions with current and potential customers. CRM helps companies to improve customer service, increase customer satisfaction, and ultimately drive sales and revenue. By utilizing CRM systems and tools, businesses can effectively track customer interactions, manage customer data, and streamline their sales and marketing processes.

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  • 18. 

    Chart option is available in: 

    • Home tab

    • Data tab

    • Insert tab

    • None of these

    Correct Answer
    A. Insert tab
    Explanation
    The chart option is available in the Insert tab. This tab contains various options for inserting different types of objects into a document or worksheet, including charts. The Home tab is typically used for basic formatting and editing options, while the Data tab is used for data manipulation and analysis. None of these options offer the specific charting functionality found in the Insert tab.

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  • 19. 

    Which one of them is not a cause of Stress?

    • Constant worry

    • Negative self talk

    • Financial difficulties

    • None of the above

    Correct Answer
    A. None of the above
    Explanation
    The correct answer is "None of the above." Constant worry, negative self-talk, and financial difficulties are all potential causes of stress. This means that none of the options listed are excluded as causes of stress.

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  • 20. 

    Which service is available 24X7?

    • NEFT

    • RTGS

    • IMPS

    • None

    Correct Answer
    A. IMPS
    Explanation
    IMPS (Immediate Payment Service) is the correct answer because it is a service provided by banks that allows customers to make instant interbank fund transfers. It operates 24X7, meaning it is available at all times, including weekends and holidays. NEFT (National Electronic Funds Transfer) and RTGS (Real Time Gross Settlement) are also electronic fund transfer systems, but they have specific operating hours and are not available 24X7. Therefore, the correct answer is IMPS.

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  • 21. 

    NEFT stands for?

    • National electrician fund transfer

    • National eliminate fund transfer

    • National electronic fund transmission

    • National electronic fund transfer

    Correct Answer
    A. National electronic fund transfer
    Explanation
    NEFT stands for National Electronic Fund Transfer. It is a system of electronic transfer of funds between banks in India. This system allows individuals and businesses to transfer money from one bank account to another electronically. NEFT operates on a deferred net settlement basis, where transactions are processed in batches and settled in hourly intervals. It is a safe, secure, and reliable method of transferring funds, providing convenience and efficiency to users.

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  • 22. 

    Which one of them is example of variable cost?

    • Rent

    • Commission on sales

    • Salary

    • Tax

    Correct Answer
    A. Commission on sales
    Explanation
    Commission on sales is an example of a variable cost because it varies directly with the level of sales. As sales increase, the commission expense also increases, and vice versa. This cost is directly tied to the company's revenue-generating activities and is not incurred if there are no sales. In contrast, rent, salary, and tax are typically considered fixed costs as they do not fluctuate based on the level of sales.

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  • 23. 
    This is the: - ProProfs

    This is the:

    • Abraham's hierarchy of needs

    • Maslow's hierarchy of needs

    • Maslow's hierarchy of Motivation

    • None

    Correct Answer
    A. Maslow's hierarchy of needs
    Explanation
    Maslow's hierarchy of needs is a theory proposed by Abraham Maslow in psychology. It suggests that individuals have different levels of needs that must be fulfilled in a hierarchical order. The hierarchy includes physiological needs, safety needs, love and belongingness needs, esteem needs, and self-actualization needs. According to this theory, individuals strive to fulfill their basic needs before moving on to higher-level needs. This theory has been widely accepted and used in various fields, including education, business, and personal development.

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  • 24. 

    In __________ Account their is no limit on the number or amount of transaction that can be made on any given day.

    • Saving

    • Current

    • FD

    • RD

    Correct Answer
    A. Current
    Explanation
    The correct answer is "Current" because a current account is a type of bank account that allows unlimited transactions on any given day. Unlike a savings account, which usually has limitations on the number of withdrawals or transfers, a current account is designed for frequent and unlimited transactions such as deposits, withdrawals, and transfers. Therefore, there is no limit on the number or amount of transactions that can be made in a current account.

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  • 25. 

    Teacher is a:

    • Traditional Entrepreneur

    • Growth Potential Entrepreneur

    • Project Oriented Entrepreneur

    • Lifestyle Entrepreneur

    Correct Answer
    A. Lifestyle Entrepreneur
    Explanation
    A lifestyle entrepreneur is someone who starts a business primarily to support their desired lifestyle, rather than solely focusing on financial gain or growth. They prioritize flexibility, work-life balance, and personal fulfillment over rapid expansion or high profits. They may choose to work fewer hours, travel, or pursue other interests while maintaining a business that provides them with a comfortable income. This type of entrepreneur seeks to align their work with their personal values and aspirations, placing a strong emphasis on enjoying their work and the lifestyle it allows them to lead.

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  • 26. 

    _______ is a charge that is applied on purchase that are imported from another country. _______ is levied on goods that cross state borders within India.

    • Custom duty & VAT

    • Custom duty & Octroi

    • VAT & Octroi

    • Excise duty & Octroi

    Correct Answer
    A. Custom duty & Octroi
    Explanation
    Custom duty is a charge that is applied on purchases that are imported from another country. Octroi, on the other hand, is levied on goods that cross state borders within India.

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  • 27. 

    Non-life insurance deals with all insurance covering human life.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Non-life insurance, also known as property and casualty insurance, does not cover human life. It instead provides coverage for various types of property, such as homes, cars, businesses, and other assets. This type of insurance protects against financial loss due to damage, theft, liability, or other events. Life insurance, on the other hand, specifically covers the risk of death and provides financial protection to beneficiaries. Therefore, the statement that non-life insurance deals with all insurance covering human life is false.

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  • 28. 

    ULIP means:

    • Union- Linked Insurance Plan

    • Unit- Linked Insurance Plan

    • Unique- Linked Insurance Plan

    • None

    Correct Answer
    A. Unit- Linked Insurance Plan
    Explanation
    ULIP stands for Unit-Linked Insurance Plan. This type of insurance plan combines the benefits of both insurance and investment. It allows policyholders to invest a portion of their premium in different investment options such as stocks, bonds, or mutual funds. The returns from these investments are linked to the performance of the market. ULIPs provide life insurance coverage along with the opportunity for wealth creation through investment.

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  • 29. 

    Which of the following setup options can not be set in the page setup dialog box?

    • Printer selection

    • Vertical or horizontal placement

    • Orientation

    • Row and column titles

    Correct Answer
    A. Printer selection
    Explanation
    The page setup dialog box allows users to set various options for formatting the page before printing. These options typically include orientation (portrait or landscape), margins, headers and footers, and scaling. However, printer selection is not a setup option that can be set in the page setup dialog box. Printer selection is usually done through a separate printer selection dialog box or menu option.

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  • 30. 

    Creativity involves two parts:

    • Thinking & Producing

    • Thinking & Innovation

    • Producing & Turning an idea into a solution

    • Thinking & Turning an idea into a solution

    Correct Answer
    A. Thinking & Producing
    Explanation
    Creativity involves two parts: thinking and producing. Thinking refers to the process of generating ideas, exploring possibilities, and considering different perspectives. Producing, on the other hand, involves taking those ideas and turning them into tangible solutions or creations. In order to be creative, one must engage in both the thinking and producing aspects, as they are interdependent. Thinking without producing results in mere ideas without any practical application, while producing without thinking may lead to unoriginal or uninspired outcomes. Therefore, creativity requires the combination of both thinking and producing.

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  • 31. 

    Taxes levied on purchasing of share is:

    • Securities transaction tax

    • Perquisite tax

    • Sales tax

    • Corporate tax

    Correct Answer
    A. Securities transaction tax
    Explanation
    Securities transaction tax is the correct answer because it is a tax levied on the purchase and sale of securities such as shares. It is a type of transaction tax imposed by the government to generate revenue from the stock market. This tax is calculated as a percentage of the transaction value and is paid by the buyer and the seller. It helps in regulating the stock market and discourages excessive speculation by imposing a small tax on each transaction.

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  • 32. 

    Creativity means turning an idea into a solution that adds value.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Creativity is not solely about turning an idea into a solution that adds value. While adding value is often a result of creativity, it is not the only outcome. Creativity can also involve generating new ideas, thinking outside the box, and exploring different possibilities, regardless of whether they add value or not. Therefore, the statement that creativity means turning an idea into a solution that adds value is false.

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  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 09, 2017
    Quiz Created by
    Amy99u

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