Mobile Order & Pay App Quiz

1. Is [your statement here] true or false?

True

False

The given correct answer is "True". However, without any context or specific statement provided, it is impossible to determine the accuracy or validity of the answer. Therefore, the explanation for why the answer is true cannot be determined.

Explanation

The given correct answer is "True". However, without any context or specific statement provided, it is impossible to determine the accuracy or validity of the answer. Therefore, the explanation for why the answer is true cannot be determined.

2. What happens when you press the SELECT/LOOK-UP ORDER button?

The order goes to the kitchen

The receipt prints

The order shows up on the OCU (DT screen) to be confirmed

When you press the SELECT/LOOK-UP ORDER button, the order will appear on the OCU (DT screen) for confirmation. This means that the order is being displayed on the order confirmation unit (DT screen) for further action or verification. It does not mention anything about the order going to the kitchen or the receipt printing, so these options are not relevant to the action of pressing the SELECT/LOOK-UP ORDER button.

Explanation

When you press the SELECT/LOOK-UP ORDER button, the order will appear on the OCU (DT screen) for confirmation. This means that the order is being displayed on the order confirmation unit (DT screen) for further action or verification. It does not mention anything about the order going to the kitchen or the receipt printing, so these options are not relevant to the action of pressing the SELECT/LOOK-UP ORDER button.

3. What do u do when someone walks into the store and says "I am picking up a mobile order"?

Press TOTAL and TO MOBILE ORDERING

Ask their name and check for the receipt at the expeditor and see if the food is ready

C. Tell them we do not have mobile ordering

When someone walks into the store and says "I am picking up a mobile order," the appropriate action would be to ask their name and check for the receipt at the expeditor to see if the food is ready. This ensures that the person is indeed picking up a mobile order and allows the staff to verify the order and prepare it for pickup.

Explanation

When someone walks into the store and says "I am picking up a mobile order," the appropriate action would be to ask their name and check for the receipt at the expeditor to see if the food is ready. This ensures that the person is indeed picking up a mobile order and allows the staff to verify the order and prepare it for pickup.

4. What three things would you prepare immediately after receiving the mobile order ticket at the expeditor station?

Deserts, Coffee, Frappe

Shakes, Fries, Onion Rings

Smoothies, Shakes, Frappes

After receiving the mobile order ticket at the expeditor station, the three things that should be prepared immediately are smoothies, shakes, and frappes. These items are likely to be cold beverages that can be quickly made and served to the customer. Deserts, coffee, fries, onion rings, and other items mentioned in the options may take more time to prepare or may not be suitable for immediate serving after receiving the order ticket.

Explanation

After receiving the mobile order ticket at the expeditor station, the three things that should be prepared immediately are smoothies, shakes, and frappes. These items are likely to be cold beverages that can be quickly made and served to the customer. Deserts, coffee, fries, onion rings, and other items mentioned in the options may take more time to prepare or may not be suitable for immediate serving after receiving the order ticket.

5. What is done differently on the sandwich wrap for an order when it says Mobile?

Nothing

Put a check for FT or DT, but leave out the number

Put an M for DT or FC

Put an M for DT or FC, Order number goes in the middle

When an order says "Mobile", the sandwich wrap is prepared differently by putting an "M" for either DT (Drive-Thru) or FC (Front Counter). Additionally, the order number is placed in the middle of the sandwich wrap. This allows for easy identification and organization of mobile orders.

Explanation

When an order says "Mobile", the sandwich wrap is prepared differently by putting an "M" for either DT (Drive-Thru) or FC (Front Counter). Additionally, the order number is placed in the middle of the sandwich wrap. This allows for easy identification and organization of mobile orders.

6. What do you do as the final step after You CONFIRM ORDER? What does this do?

A. Press TOTAL; Sends order to kitchen

Nothing. You are done.

Press OLDEST UNPAID (RECALL); Prints customer receipt

After confirming the order, the final step is to press OLDEST UNPAID (RECALL). This action will print the customer receipt.

Explanation

After confirming the order, the final step is to press OLDEST UNPAID (RECALL). This action will print the customer receipt.

7. Where does the customer receipt print for a mobile order at the front counter?

There is no customer receipt

The POS you are using

The manager terminal

The customer receipt for a mobile order at the front counter prints at the manager terminal. This means that the receipt is not printed at the front counter or on the POS being used. The manager terminal is where the receipt is generated for the customer to collect their order.

Explanation

The customer receipt for a mobile order at the front counter prints at the manager terminal. This means that the receipt is not printed at the front counter or on the POS being used. The manager terminal is where the receipt is generated for the customer to collect their order.

8. When a guest pulls up to drive through and says "I am picking up a mobile order", what are the first 3 things you do?

Look for receipt, tell expeditor to put it together, accept money

(On POS) TOTAL, TO MOBILE ORDERING, Highlight the name

C. (On POS) TOTAL, TO MOBILE, ORDERING, CONFIRM ORDER

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Explanation

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9. Which one do you like?

Option 1

Option 2

Option 3

Option 4