Q2c02 - Order Management - Kc

10 Questions | By Timothy Johnson | Last updated: Mar 16, 2022 | Total Attempts: 92

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Questions and Answers

1.

What is an example of why an item would be on Delivery Block?
- A.
  
  TANN line item
- B.
  
  Order on credit hold
- C.
  
  Delivery block on customer master
- D.
  
  All of the above
2.

Agents and Inside Sales Employees will be assigned to the customer.
- A.
  
  True
- B.
  
  False
3.

What system will corporate use to enter orders?
- A.
  
  SAP ECC
- B.
  
  SAP CRM
- C.
  
  Neither A nor B
- D.
  
  Both A and B
4.

What is the “pick ticket” equivalent to in SAP?
- A.
  
  Requisition
- B.
  
  Inventory Query
- C.
  
  Transfer Order or “TO”
- D.
  
  None of the above
5.

Where do you search, identify and confirm the account?
- A.
  
  SAP ECC
- B.
  
  SAP CRM
- C.
  
  Neither A nor B
- D.
  
  Both A and B
6.

You must create a quote before creating a sales order.
- A.
  
  True
- B.
  
  False
7.

If you select the order type “ZOR Lawson Order”, a credit card # can be used as a form of payment.
- A.
  
  True
- B.
  
  False
8.

What is document flow?
- A.
  
  The path of order information throughout the system
- B.
  
  The e-mail audit trial
- C.
  
  The routing of hard copy of all order transactions
- D.
  
  None of the above
9.

You can put a core item, core non-stock and a Specials item all on one order.
- A.
  
  True
- B.
  
  False
10.

What is an example an output document?
- A.
  
  Quote confirmation
- B.
  
  Order confirmation
- C.
  
  Invoice
- D.
  
  All of the above

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