PEGA 7 CSA Study Questions

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    Passed Deadline is measured...

    • From the Deadline
    • From the start of the assignment
    • From the Goal
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PEGA CSA Certified Quizzes & Trivia
About This Quiz

This Pega 7 CSA Study Questions quiz assesses knowledge of Pega Guardrails, data handling, and system integration within the Pega platform. It is essential for learners aiming to certify as Pega Certified System Architects, enhancing both understanding and application skills in Pega systems.

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  • 2. 

    A step in a case implies action or actions for resolving a case.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because a step in a case refers to the specific actions or tasks that need to be taken in order to resolve the case. These steps can include gathering information, conducting investigations, making decisions, or implementing solutions. Each step contributes to the overall process of resolving the case and moving towards a resolution. Therefore, it can be concluded that a step in a case does imply action or actions for resolving the case.

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  • 3. 

    Where is the past deadline measured from?

    • From assignment start

    • From deadline

    • From goal

    • From the application overview

    Correct Answer
    A. From deadline
    Explanation
    The past deadline is measured from the actual deadline itself. This means that the measurement starts counting after the deadline has passed, indicating how much time has elapsed since the deadline was due. It does not consider the assignment start, goal, or application overview as reference points for measuring the past deadline.

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  • 4. 

    Which of the following is not a valid property control?

    • Text

    • String

    • Password

    • Decimal

    Correct Answer
    A. String
    Explanation
    The given answer, "String," is not a valid property control. This is because "String" is not a type of property control, but rather a data type used to represent a sequence of characters. Property controls are used to allow users to interact with and input data into a program or application, and they typically include controls such as text boxes, checkboxes, dropdown menus, and sliders.

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  • 5. 

    Is it possible to include image, spreadsheet,... in an Application Document.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Yes, it is possible to include images, spreadsheets, and other types of files in an application document. This allows users to add visual elements, data tables, and other relevant information to enhance the content and functionality of the document. Including these types of files can make the document more comprehensive and visually appealing, providing a better user experience.

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  • 6. 

    Auto-Complete can use same source list as of Dropdown.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Auto-Complete can indeed use the same source list as a Dropdown. Both Auto-Complete and Dropdown are user interface components that provide a list of options for the user to choose from. The source list for these components can be the same, which means that the options available in the Dropdown can also be used for Auto-Complete. This allows for consistency in the options presented to the user and simplifies the implementation process.

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  • 7. 

    Select notify modes...(choose two)

    • Mail

    • Voicemail

    • Text Messages

    • MMS

    Correct Answer(s)
    A. Mail
    A. Text Messages
    Explanation
    The correct answer is Mail and Text Messages because these are the two options that can be selected as notify modes. Voicemail and MMS are not mentioned as options, so they are not correct choices.

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  • 8. 

    We need to use flow action sampleFA in casetypeOne and casetypeTwo. Then where will you create sampleFA?

    • Sae1-hrservices-work-casetypeOne

    • Sae1-hrservices-work-casetypeTwo

    • Sae1-hrservices-work

    • Sae1-hrservices-data

    Correct Answer
    A. Sae1-hrservices-work
    Explanation
    The correct answer is "sae1-hrservices-work". This is because the flow action "sampleFA" needs to be used in both "casetypeOne" and "casetypeTwo". Since both of these case types are under the "sae1-hrservices-work" class, the flow action should be created in this class so that it can be accessed and used by both case types. Creating it in any other class would not allow it to be used in both case types.

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  • 9. 

    When we need to select from a large list of dynamically populated values then we give the control as...

    • Dropdown

    • Auto-Complete

    • Local List

    • Data page

    Correct Answer
    A. Auto-Complete
    Explanation
    Auto-Complete is the correct answer because it allows users to select from a large list of dynamically populated values by providing suggestions as they type. This feature enhances user experience by reducing the amount of manual input required and providing real-time suggestions based on the user's input. It is a more efficient and user-friendly option compared to a dropdown or a local list, which may require scrolling through a long list of options. A data page is not relevant in this context as it refers to a mechanism for caching and retrieving data in a web application.

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  • 10. 

    ---------reference ------------, which reference -----------, which reference rulesets.

    • Access group, application rules, operatorID

    • Application rules, operatorID, access group

    • OperatorID, access group, application rules

    • Access group, operatorID, application rules

    Correct Answer
    A. OperatorID, access group, application rules
    Explanation
    The correct answer is "operatorID, access group, application rules". In an application, the operatorID is used to identify the user or operator. The access group determines the level of access and permissions for the user. The application rules define the specific rules and logic that govern the behavior of the application. Therefore, the correct order is to first identify the user, then determine their access level, and finally apply the rules of the application.

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  • 11. 

    What is the best thing if we have many nested ifs?

    • Decision table.

    • Decision tree

    • When

    Correct Answer
    A. Decision tree
    Explanation
    A decision tree is the best thing to have when dealing with many nested ifs. A decision tree is a graphical representation of all possible decisions and their potential outcomes. It helps in visualizing and organizing complex decision-making processes, making it easier to understand and follow the logic. By using a decision tree, one can easily navigate through various conditions and their corresponding actions, leading to more efficient and structured code.

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  • 12. 

    What are the scope of a data page? (choose three)

    • Case

    • Node

    • Requestor

    • Application

    • Thread

    Correct Answer(s)
    A. Node
    A. Requestor
    A. Thread
    Explanation
    The scope of a data page refers to the range or extent of its accessibility. In this case, the correct answer options are node, requestor, and thread. Node refers to the specific server or system where the data page is available. Requestor indicates that the data page can be accessed by a specific user or session. Thread means that the data page is accessible within a specific execution thread or process. These three options define the boundaries within which the data page can be accessed and utilized.

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  • 13. 

    Smart shapes are...

    • Represents a notification shape for email sending

    • Pre configured Utilities

    • Represents a decision that must be made by the user

    • Shapes to start a flow in a case

    Correct Answer
    A. Pre configured Utilities
    Explanation
    Smart shapes are pre-configured utilities. These utilities are designed to perform specific functions or actions within a system or software. They are pre-built and ready to use, saving time and effort in the development process. These smart shapes can be easily integrated into a workflow or process, providing a convenient solution for common tasks or processes. They offer efficiency and convenience by eliminating the need to build these utilities from scratch.

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  • 14. 

    When are data pages created?

    • When we start a new section

    • When we reference a flow action

    • When we create a stage

    • When they are first accessed

    Correct Answer
    A. When they are first accessed
    Explanation
    Data pages are created when they are first accessed. This means that when a data page is requested for the first time, it is created and populated with the necessary data. This allows for efficient data retrieval and reduces the need for repeated database queries. By creating data pages when they are first accessed, the system ensures that the data is available when needed and can be easily retrieved in subsequent requests.

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  • 15. 

    Section rules are found in which Rule category?

    • Technical

    • Decision

    • User Interface

    • Process

    Correct Answer
    A. User Interface
    Explanation
    The section rules are found in the User Interface rule category. This category is specifically related to the design and functionality of the user interface in a software application. Section rules define the layout and behavior of sections within the user interface, such as forms, tabs, and grids. They allow developers to customize the appearance and behavior of the user interface to meet the specific requirements of the application.

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  • 16. 

    What is the best practice on the number of steps/stages a case might be decomposed?

    • 9 +- 2

    • 5 +- 2

    • 7 +-2

    Correct Answer
    A. 7 +-2
    Explanation
    The best practice for decomposing a case into steps or stages is to have a range of 7 plus or minus 2. This means that the ideal number of steps or stages should be between 5 and 9. This range allows for enough detail and granularity in the decomposition process while also avoiding excessive complexity. It strikes a balance between providing enough structure for effective case management and allowing flexibility to accommodate variations in different cases.

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  • 17. 

    A validate rule is executed...

    • After submitting the form

    • After user enters an input value

    • After user enters information into that field

    • At the end of a case

    Correct Answer
    A. After submitting the form
    Explanation
    A validate rule is executed after submitting the form. This is because the purpose of a validate rule is to check the entered information for correctness or completeness before it is submitted. By executing the validate rule after submitting the form, any errors or inconsistencies in the entered information can be identified and appropriate actions can be taken, such as displaying error messages or preventing the form from being submitted.

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  • 18. 

    A rule's placement in the class structure defines the scope of its reusability.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true. The placement of a rule in the class structure determines the extent to which it can be reused. If a rule is placed at a higher level in the class structure, it can be inherited and reused by multiple subclasses. On the other hand, if a rule is placed at a lower level in the class structure, it may only be applicable to that specific subclass and cannot be reused by other subclasses. Therefore, the scope of reusability of a rule is determined by its placement in the class structure.

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  • 19. 

    Which is the best way to cache data from external system?

    • Data Transform

    • Data Page

    • Data Table

    • Decision Table

    Correct Answer
    A. Data Page
    Explanation
    The best way to cache data from an external system is by using a Data Page. Data Pages are a type of rule in Pega that allow you to store and manage data in memory for quick and efficient access. They can be configured to retrieve data from an external system and cache it locally, reducing the need for repeated calls to the external system and improving performance. This makes Data Pages an ideal choice for caching data from an external system.

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  • 20. 

    Is it possible to transition stages, using a Multi-step process?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    It is possible to transition stages using a Multi-step process. A Multi-step process involves breaking down a task or goal into smaller, manageable steps, allowing for a smoother transition between stages. By completing each step sequentially, individuals can progress towards their desired outcome more effectively. This approach is commonly used in project management, problem-solving, and decision-making processes.

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  • 21. 

    Need to create a report with Case Creation Date and Total order, what needs to be optimized?

    • both need to be optimized

    • Only Creation Date needs to be optimized

    • Only total order needs to be optimized

    • Need not optimize both

    Correct Answer
    A. Only total order needs to be optimized
    Explanation
    In order to create a report with Case Creation Date and Total order, only the total order needs to be optimized. This means that the focus should be on improving the efficiency and accuracy of calculating and displaying the total order in the report. The Case Creation Date does not require any optimization in this context.

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  • 22. 

    What are the 2 types present in guard rail warnings.

    • Warning Type

    • Errors

    • Critical Action needed

    • Severity Levels

    Correct Answer(s)
    A. Warning Type
    A. Severity Levels
    Explanation
    The correct answer is "Warning Type, Severity Levels." In guard rail warnings, there are two types that are present: warning type and severity levels. Warning type refers to the category or nature of the warning, while severity levels indicate the level of seriousness or urgency associated with the warning. These two types help in effectively communicating the potential risks or hazards to users and guide them in taking appropriate actions to mitigate those risks.

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  • 23. 

    What is the best way to cache the results read from a connector?

    • Data Page

    • Data Transform

    • Use a Service

    • Value List

    Correct Answer
    A. Data Page
    Explanation
    The best way to cache the results read from a connector is by using a Data Page. Data Pages allow for efficient caching and retrieval of data, reducing the need to repeatedly access the connector and improving performance. By using a Data Page, the results can be stored in memory and easily accessed by other parts of the application, minimizing the need for additional connector calls and enhancing overall system performance.

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  • 24. 

    What are all shapes that can be used to send an email notification? (Choose 2)

    • Utility

    • Decision Shape

    • Notification tab of Assignment shape.

    • Subprocess Shape

    Correct Answer(s)
    A. Utility
    A. Notification tab of Assignment shape.
    Explanation
    The correct answer is Utility and Notification tab of Assignment shape. These shapes can be used to send an email notification. The Utility shape is used to perform utility tasks, such as sending emails. The Notification tab of Assignment shape allows you to configure email notifications for assignments within a process. Therefore, both Utility and Notification tab of Assignment shape can be used to send email notifications.

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  • 25. 

    Document Wizard does not generate which of the following documents?

    • Guardrails Doc

    • Application Profile

    • Application Document

    • Specification Document

    Correct Answer
    A. Guardrails Doc
    Explanation
    The Document Wizard is a tool that helps generate various types of documents. However, it does not generate Guardrails Docs. Guardrails Docs are typically used to define and enforce rules and guidelines within a software development project. The Document Wizard may be able to generate other types of documents such as Application Profiles, Application Documents, and Specification Documents, but not Guardrails Docs.

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  • 26. 

    Creation of Sub-cases are done... (choose 3)

    • Automatically

    • Procedurally

    • Manually

    • Conditionally

    Correct Answer(s)
    A. Automatically
    A. Manually
    A. Conditionally
    Explanation
    The creation of sub-cases can be done automatically, manually, and conditionally. This means that sub-cases can be generated automatically by a system or software without human intervention. They can also be created manually by individuals or teams. Additionally, sub-cases can be created conditionally, meaning that they are generated based on certain criteria or conditions being met.

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  • 27. 

    Relation between customer and address is 1-n then what will be address mode?

    • Data Page

    • Value Group

    • Page List

    • Insufficient data to answer the question

    Correct Answer
    A. Page List
    Explanation
    The correct answer is Page List. In a 1-n relationship between customer and address, each customer can have multiple addresses. Therefore, the address mode would be a Page List, which allows for multiple addresses to be stored for each customer.

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  • 28. 

    An assignment can be routed to... (Choose 2)

    • Single operator

    • Multiple operators

    • Access Group

    • Work Basket

    Correct Answer(s)
    A. Single operator
    A. Work Basket
    Explanation
    An assignment can be routed to a single operator or to a work basket. Routing an assignment to a single operator means that it will be assigned to a specific individual who is responsible for completing the task. On the other hand, routing an assignment to a work basket means that it will be placed in a shared pool of tasks that can be picked up and worked on by any available operator. This allows for more flexibility and distribution of workload among multiple operators.

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  • 29. 

    A CSR needs to do the following activities: Collect cust details Collect problem details. Based on the problem assign to a user. What is the best practice to do this?

    • Create 3 sub cases.

    • Create single assignment

    • Create a multistep process

    • Create an alternate stage

    Correct Answer
    A. Create a multistep process
    Explanation
    Creating a multistep process is the best practice for a CSR to perform the given activities. A multistep process allows the CSR to systematically collect customer details, collect problem details, and then assign the problem to a user. It ensures that each step is completed in a logical order and allows for better organization and efficiency in handling customer issues. This approach helps to streamline the process and ensure that all necessary information is gathered before assigning the problem to a user.

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  • 30. 

    A flow can contain multiple end shapes

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A flow, in the context of a diagram or process, represents the sequence of steps or actions. An end shape signifies the completion or termination of the flow. Since a flow can have multiple steps or actions, it is possible for it to have multiple end shapes to indicate different points of completion or termination. Therefore, the statement that a flow can contain multiple end shapes is true.

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  • 31. 

    Routing can be reference in: (choose 2)

    • Data Transform

    • Decision Table

    • Decision Tree

    • When

    Correct Answer(s)
    A. Decision Table
    A. Decision Tree
    Explanation
    Routing can be referenced in a Decision Table and a Decision Tree. Both of these are commonly used in decision-making processes. A Decision Table is a tabular representation that lists various conditions and corresponding actions, allowing for easy identification of the appropriate action based on the given conditions. On the other hand, a Decision Tree is a graphical representation that uses a tree-like structure to depict decisions and possible outcomes. In both cases, routing can be incorporated to determine the appropriate path or action based on the given conditions.

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  • 32. 

    Which of the following represent class for case type?

    • PYD-HRServices

    • PYD-HRServices-Work

    • PYD-HRServices-Work-FinalOrder

    • PYD-Data

    Correct Answer
    A. PYD-HRServices-Work-FinalOrder
    Explanation
    The correct answer is PYD-HRServices-Work-FinalOrder. This represents the class for a specific case type within the PYD-HRServices application. The class hierarchy starts with PYD-HRServices, which is the base class. PYD-HRServices-Work is a subclass that represents the work items within the application. Finally, PYD-HRServices-Work-FinalOrder is a further subclass that represents a specific type of work item, namely a final order within the HR services application.

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  • 33. 

    A flow can contain multiple start shapes.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    False. A flow can only have one start shape. The start shape represents the beginning of the flow and there can only be one entry point for the flow. Having multiple start shapes would create confusion and ambiguity in the flow's execution.

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  • 34. 

    In a specification document, you list the SMEs along with the description.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    In a specification document, it is common to list the Subject Matter Experts (SMEs) along with their corresponding descriptions. This helps provide clarity and context to the document, as the SMEs are the individuals who possess the necessary knowledge and expertise in a specific area. By including their descriptions, it becomes easier for readers to understand their roles and responsibilities within the project or document.

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  • 35. 

    With respect to Data Classes, It is considered a best practice to co-locate rules (example: section) and the properties they reference.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Co-locating rules (such as sections) and the properties they reference is considered a best practice in Data Classes. This means that it is recommended to keep the rules and properties in close proximity to each other, making it easier to understand and maintain the code. By doing so, developers can easily identify which properties are being used by specific rules, improving the overall organization and readability of the codebase.

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  • 36. 

    City property of Shipping address class needs to be mapped to Billing address using Data transform. What should be the source property.

    • .City

    • .ShippingAddress.City

    • .BillingAddress.City

    • ShippingAddress.City

    Correct Answer
    A. .ShippingAddress.City
    Explanation
    The correct source property for mapping the City property of the Shipping address class to the Billing address using Data transform is .ShippingAddress.City. This means that the City value from the ShippingAddress property will be used to populate the City property in the BillingAddress.

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  • 37. 

    Which shape can be associated with Decision Table?

    • Assignment

    • Smart Shape

    • Decision Shape

    • Fork

    Correct Answer
    A. Decision Shape
    Explanation
    A Decision Table is a tool used in decision-making processes to display a set of conditions and their corresponding actions or outcomes. It is represented by a table with rows and columns, where each row represents a specific combination of conditions and each column represents an action or outcome. The Decision Shape is the most appropriate shape to represent a Decision Table as it visually represents the decision-making process and allows for easy identification of conditions and actions.

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  • 38. 

    When do we use a single assignment in a step?

    • When a subcase is called

    • When you want to navigate to a different stage.

    • When you want to resolve a case.

    • When the assignment shape is not related to the next shape.

    Correct Answer
    A. When the assignment shape is not related to the next shape.
    Explanation
    A single assignment in a step is used when the assignment shape is not related to the next shape. This means that the current assignment does not have any dependency or connection with the following shape or task in the process flow. It allows for independent execution of the assignment without any impact on the subsequent steps or stages.

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  • 39. 

    A chart can be used in both summary and list report.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    A chart can only be used in a summary report, not in a list report. In a summary report, data is grouped and summarized, making it suitable for visual representation in a chart format. On the other hand, a list report presents data in a tabular format without any summarization or grouping, making it unsuitable for displaying data in a chart. Therefore, the statement that a chart can be used in both summary and list reports is false.

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  • 40. 

    Node level Declarative Pages can be shared between requestors.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Node level Declarative Pages can be shared between requestors because they are designed to be reusable and can be accessed by multiple users or requestors simultaneously. This allows for efficient use of system resources and promotes scalability. By sharing these pages, organizations can reduce the need for duplicating code and improve overall performance. Additionally, sharing declarative pages can also facilitate collaboration and promote consistency in application development.

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  • 41. 

    Defined a data page refresh strategy as reload if older than 2 hrs...

    • Data pages will get refreshed after 2 hrs

    • Data page will get refreshed once we access it after 2 hrs of in active

    • Data page will get refreshed after 2 hrs of in active

    • Data page will get refreshed every 2 hrs, whether active or inactive.

    Correct Answer
    A. Data page will get refreshed once we access it after 2 hrs of in active
    Explanation
    The correct answer is "data page will get refreshed once we access it after 2 hrs of inactivity." This means that the data page will only be refreshed when it is accessed after a period of 2 hours of inactivity. If the data page is not accessed within 2 hours, it will not be refreshed.

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  • 42. 

    What is the primary use of a Ruleset.

    • Manage versions of rules.

    • Group rules together.

    • Used for easy deployment and migration to different server.

    • Configure Applications.

    Correct Answer
    A. Group rules together.
    Explanation
    A Ruleset is primarily used to group rules together. It allows for the organization and categorization of rules, making it easier to manage and maintain them. By grouping related rules within a Ruleset, it becomes simpler to locate and modify specific rules when needed. Additionally, Rulesets can be used to define access permissions and apply them to a set of rules collectively. This helps in ensuring consistent application of rules and managing their visibility and availability to different users or roles.

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  • 43. 

    The data page corresponding to an open work item (seen in the Clipboard) is called what?

    • Page-New

    • pyWorkPage

    • PyPortal

    • PyWorkObject

    Correct Answer
    A. pyWorkPage
    Explanation
    The correct answer is "pyWorkPage" because in the context of the question, the data page corresponding to an open work item is referred to as "pyWorkPage" in the Clipboard. This is a commonly used naming convention in Pega systems.

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  • 44. 

    The Harness rule type is found under the ____________ rule category?

    • Data Model

    • User Interface

    • Technical

    • Process

    • Screen Flow

    Correct Answer
    A. User Interface
    Explanation
    The Harness rule type is found under the User Interface rule category because a harness is responsible for defining the overall layout and structure of a user interface. It specifies the arrangement of sections, layouts, and controls on a screen and determines how users interact with the application. The User Interface rule category encompasses all the rules related to the presentation layer of an application, including harnesses, sections, layouts, and skins.

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  • 45. 

    For storing above property structure of Address, what will you use:

    • Value List

    • Page List

    • Insufficient Data

    • Single value property

    Correct Answer
    A. Page List
    Explanation
    A Page List would be used to store the above property structure of Address. A Page List is a data structure in which each element contains a set of properties, similar to a page in a book. It allows for storing multiple instances of a property structure, such as multiple addresses, in a single property. This is suitable for the given scenario as it allows for flexibility in storing and managing multiple addresses within the same property.

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  • 46. 

    Worklist contains...(choose 2)

    • Assignments assigned to operator

    • Cases assigned to operator.

    • Assignments pending with operator.

    • Assignments part of cases created by operator.

    Correct Answer(s)
    A. Assignments assigned to operator
    A. Assignments pending with operator.
    Explanation
    The worklist contains assignments assigned to the operator and assignments pending with the operator. This means that the operator is responsible for completing these assignments. The worklist may include cases assigned to the operator, but it is not limited to them. Additionally, the worklist may include assignments that are part of cases created by the operator, but this is not mentioned in the given options. Therefore, the correct answer is assignments assigned to the operator and assignments pending with the operator.

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  • 47. 

    How all can a subcase be created.(Choose 3)

    • Manual

    • Automatic

    • Procedural

    • Declarative

    • Conditional

    Correct Answer(s)
    A. Manual
    A. Automatic
    A. Conditional
    Explanation
    A subcase can be created manually by a user, where they manually define the steps and conditions for the subcase. It can also be created automatically, where the system generates the subcase based on predefined rules or triggers. Additionally, a subcase can be created conditionally, meaning it is created based on specific conditions or criteria being met.

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  • 48. 

    Need to create a report with Status .pyWorkStatus and Operator ID. which needs to be done.

    • Both need to be optimized

    • Only .pyWorkstatus needs to be optimized

    • Only operator ID needs to be optimized

    • Need not optimize both

    Correct Answer
    A. Need not optimize both
    Explanation
    The correct answer is "Need not optimize both." This means that there is no need to optimize both the Status .pyWorkStatus and Operator ID in the report. It suggests that optimizing either one of them would be sufficient.

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  • 49. 

    Pega Guardrails have little or no impact on the application.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Pega Guardrails have little or no impact on the application because they are best practices and guidelines provided by Pega to ensure the development of high-quality and maintainable applications. These guardrails help developers follow industry standards, avoid common mistakes, and improve overall application performance. By adhering to guardrails, developers can ensure consistency, reduce technical debt, and enhance the application's scalability and maintainability. Therefore, they have a minimal impact on the application as they only serve to improve its quality and efficiency.

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Quiz Review Timeline (Updated): Mar 21, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 04, 2015
    Quiz Created by
    Se2015
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