Module 2 Trivia Questions On Marketing!

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  • 1/50 Questions

    Monopolistic competition has:

    • Many suppliers with a variety of products, each of which has a small market
    • A single supplier of a particular product
    • Many suppliers selling essentially the same product
    • Very little competition
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About This Quiz

Explore key marketing concepts with 'Module 2 Trivia Questions On Marketing!' Delve into competition types, market share metrics, competitive research, and advertising strategies, enhancing your understanding of marketing dynamics and strategies.

Module 2 Trivia Questions On Marketing! - Quiz

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  • 2. 

    Perfect competition has:

    • Many suppliers with a variety of products, each of which has a small market

    • A single supplier of a particular product

    • Many suppliers selling essentially the same product

    • Very little competition

    Correct Answer
    A. Many suppliers selling essentially the same product
    Explanation
    Perfect competition is a market structure where there are many suppliers selling essentially the same product. In this type of market, there is no differentiation among the products, and each supplier has little control over the market price. The presence of many suppliers ensures that no single supplier can influence the market price, and consumers have a wide range of choices. This leads to intense competition among the suppliers, resulting in efficient production and allocation of resources.

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  • 3. 

    Market share is measured as:

    • Company sales in $s divided by total industry $ sales over a specified time period x 100%

    • Company units sold divided by total industry units sold over a specified time period x 100%

    • Company sales in dollars divided by total industry sales in dollars

    • Company units sold divided by total industry units sold over a specified time period

    Correct Answer
    A. Company sales in $s divided by total industry $ sales over a specified time period x 100%
    Explanation
    Market share is measured by calculating the company's sales in dollars and dividing it by the total industry sales in dollars over a specified time period. This value is then multiplied by 100% to express it as a percentage. This calculation helps determine the portion or percentage of the market that the company holds in terms of sales revenue.

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  • 4. 

    Market share is measured:

    • Globally

    • By country

    • By region of a country

    • By segment of users

    • All the listed options are correct

    Correct Answer
    A. All the listed options are correct
    Explanation
    Market share can be measured globally, by country, by region of a country, or by segment of users. This means that market share can be calculated on a global scale, or it can be broken down by country, region, or specific segments of users. All of these options are valid ways to measure market share and provide valuable insights into the market position of a company or product.

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  • 5. 

    The key to competitive research is to focus on and understand:

    • The thinking of the competition

    • Competitors’ added-value processes

    • What the competition plan to do next

    • Who are the competitions’ senior leadership

    Correct Answer
    A. Competitors’ added-value processes
    Explanation
    Competitors' added-value processes refer to the unique features or benefits that competitors offer to their customers, which differentiate them from other players in the market. Understanding these processes is crucial in competitive research as it allows businesses to identify and analyze the specific value propositions that their competitors bring to the table. By gaining insights into competitors' added-value processes, companies can better assess their own competitive position and make informed decisions to improve their own products or services to stay ahead in the market.

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  • 6. 

    ____________ is $s spent on advertising divided by all $s spent on advertising by industry.

    • Mind share

    • Voice share

    • R&D share

    • Advertising share

    Correct Answer
    A. Voice share
    Explanation
    Voice share refers to the portion of advertising expenditure that a particular industry or company has compared to the total advertising expenditure across all industries. It represents the share of voice or presence that a company or industry has in the advertising space. By calculating voice share, one can determine the level of advertising investment and visibility in relation to competitors or the overall market.

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  • 7. 

    How many competitive forces are there in the Porter Model?

    • 1

    • 2

    • 3

    • 4

    • 5

    Correct Answer
    A. 5
    Explanation
    The Porter Model consists of five competitive forces that determine the attractiveness and profitability of an industry. These forces include the threat of new entrants, the bargaining power of buyers, the bargaining power of suppliers, the threat of substitute products or services, and the intensity of competitive rivalry. Each of these forces plays a crucial role in shaping the competitive landscape of an industry and influencing the strategies of firms operating within it. Therefore, the correct answer is 5.

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  • 8. 

    Which of the following is correct? Marketing views suppliers and buyers:

    • Always as competition

    • Mostly as competition, sometimes as partners

    • Mostly as partners, sometimes as competition

    • Always as partners

    Correct Answer
    A. Mostly as partners, sometimes as competition
    Explanation
    Marketing views suppliers and buyers mostly as partners because they work together to create and deliver value to customers. Suppliers provide the necessary resources and materials, while buyers provide the demand for the products or services. However, there are instances where competition arises, such as when suppliers compete for contracts or buyers compare different suppliers to get the best deal. Nonetheless, the overall perspective is that suppliers and buyers have a collaborative relationship in the marketing process.

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  • 9. 

    Which of the following are not part of the competitive added-value chain?

    • Supply processes

    • Manufacturing/operations processes

    • Resource allocation processes

    • Marketing and sales processes

    • Service processes

    Correct Answer
    A. Resource allocation processes
    Explanation
    Resource allocation processes are not part of the competitive added-value chain because they involve the allocation and distribution of resources within an organization, such as budgeting, financial planning, and resource allocation. While these processes are important for the overall functioning of an organization, they do not directly contribute to creating value for customers or differentiating a company from its competitors. The competitive added-value chain primarily focuses on activities that directly impact the creation, production, and delivery of goods or services to customers, such as supply processes, manufacturing/operations processes, marketing and sales processes, and service processes.

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  • 10. 

    Which of the following are not part of the competitive added-value chain?

    • Supply processes

    • Manufacturing/operations processes

    • Distribution processes

    • System control processes

    • Service processes

    Correct Answer
    A. System control processes
    Explanation
    System control processes are not part of the competitive added-value chain because they are primarily focused on monitoring and managing the overall system or organization, rather than directly adding value to the final product or service. These processes involve activities such as planning, organizing, and controlling resources, as well as setting performance targets and evaluating performance. While important for efficient operations, system control processes are not directly involved in the creation, production, or delivery of the product or service, which are the key components of the competitive added-value chain.

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  • 11. 

    The biggest driver of change in channels is:

    • The entry of new competitors

    • The entry of new competitors

    • New technology

    • The growth of Asian economies

    Correct Answer
    A. New technology
    Explanation
    New technology is the biggest driver of change in channels because it constantly introduces innovative ways of conducting business and reaching customers. It enables companies to streamline their operations, improve efficiency, and enhance customer experience. With the rapid advancements in technology, businesses are forced to adapt and embrace these changes in order to stay competitive. Additionally, new technology often disrupts traditional business models, creating new opportunities for startups and new competitors to enter the market and challenge established players. As a result, companies need to continuously invest in and leverage new technology to stay ahead in the ever-evolving business landscape.

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  • 12. 

    The future of popular music depends on:

    • Reducing file sharing

    • Finding a profitable way to sell music on the Internet

    • Finding new artists

    • A and B above

    • B and C above

    Correct Answer
    A. A and B above
    Explanation
    The future of popular music depends on reducing file sharing and finding a profitable way to sell music on the Internet. File sharing has been a major issue for the music industry, as it leads to loss of revenue for artists and labels. By reducing file sharing, artists and labels can ensure that their music is being properly compensated for. Additionally, finding a profitable way to sell music on the Internet is crucial in the digital age, where streaming services have become dominant. By finding innovative ways to monetize music online, artists and labels can sustain their careers and continue creating music.

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  • 13. 

    The three stages of an individual distributor audit are, in order:

    • Performance metric analysis, added-value chain analysis and fit analysis

    • Fit analysis, added-value chain analysis and performance metric analysis

    • Performance metric analysis, fit analysis and added-value chain analysis

    • Added-value analysis, fit analysis and performance metric analysis

    Correct Answer
    A. Performance metric analysis, fit analysis and added-value chain analysis
    Explanation
    The correct answer is Performance metric analysis, fit analysis and added-value chain analysis. This is because the question asks for the three stages of an individual distributor audit in order. Performance metric analysis is typically the first stage, where the distributor's performance metrics are evaluated. Fit analysis comes next, where the distributor's fit with the company's goals and values is assessed. Finally, added-value chain analysis is conducted to determine how the distributor adds value to the company's supply chain.

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  • 14. 

    Channel research identifies where a distributor or trading partner is comparatively weak and/or strong:

    • In the brand of product it carries

    • In the skills of its management

    • In the resources that it possesses

    • Along its added-value chain

    Correct Answer
    A. Along its added-value chain
    Explanation
    The correct answer is "Along its added-value chain". Channel research helps identify the areas where a distributor or trading partner is comparatively weak or strong. This includes examining the brand of product they carry, the skills of their management, the resources they possess, and their performance along the added-value chain. By analyzing these factors, businesses can determine where improvements or adjustments need to be made to enhance their overall channel performance and competitiveness.

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  • 15. 

    __________ is/are important in undertaking distribution channel research.

    • Understanding the industry

    • Process thinking skills

    • An open mind

    • Good contacts

    Correct Answer
    A. Process thinking skills
    Explanation
    Process thinking skills are important in undertaking distribution channel research because they enable individuals to analyze and understand the various steps and components involved in the distribution process. This includes identifying key stakeholders, mapping out the flow of products or services, and identifying potential bottlenecks or inefficiencies. By applying process thinking skills, researchers can gain a deeper understanding of how distribution channels operate and identify opportunities for improvement or optimization.

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  • 16. 

    The most important economic trends that the North American marketer must track are economic trends in:

    • North America

    • Europe

    • Emerging nations

    • All the options are correct

    Correct Answer
    A. Emerging nations
    Explanation
    The correct answer is "Emerging nations" because these countries are experiencing rapid economic growth and development, making them important markets for North American marketers. Keeping track of economic trends in emerging nations allows marketers to identify new opportunities for expansion and investment. Additionally, the growth of these economies can also impact North American markets through increased trade and competition. Therefore, monitoring economic trends in emerging nations is crucial for North American marketers to stay competitive and capitalize on potential business prospects.

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  • 17. 

    What trend precipitated the recent U.S. recession?

    • U.S. consumers living beyond their means

    • Lax regulations

    • Dishonest bankers

    • Chinese consumers saving a lot rather than spending

    Correct Answer
    A. Chinese consumers saving a lot rather than spending
    Explanation
    The recent U.S. recession was precipitated by Chinese consumers saving a lot rather than spending. When Chinese consumers save more and spend less, it reduces the demand for goods and services from other countries, including the United States. This decrease in demand can lead to a decline in U.S. exports and overall economic growth. Additionally, reduced spending by Chinese consumers can also impact global financial markets and investor confidence, further contributing to a recession.

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  • 18. 

    What underlies dynamic analysis?

    • A lot of trend lines

    • Neo-classic economic equilibrium theory

    • Positive feedback effects

    • All of the options are correct

    Correct Answer
    A. Positive feedback effects
    Explanation
    Dynamic analysis is the study of how systems change and evolve over time. It involves analyzing the interactions and feedback loops within a system. Positive feedback effects refer to situations where a change in one part of a system leads to further changes that reinforce the initial change. This can create a self-reinforcing cycle, amplifying the effects of the initial change. Therefore, positive feedback effects are a key factor that underlies dynamic analysis, as they play a significant role in understanding how systems behave and evolve over time.

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  • 19. 

    Environment analysis involves:

    • Collecting a lot of data to track economic trends

    • Presenting as many economic trends as you can

    • Analyzing the dynamics that are driving trends

    • All of the options are correct

    Correct Answer
    A. Analyzing the dynamics that are driving trends
    Explanation
    Environment analysis involves analyzing the dynamics that are driving trends. This process goes beyond simply collecting a lot of data or presenting economic trends. It involves understanding the underlying factors and forces that are influencing the trends in the environment. By analyzing these dynamics, organizations can gain insights into the opportunities and threats that exist in the external environment, and make informed decisions accordingly.

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  • 20. 

    As the number of gas pumps at convenience stores increased:

    • Traditional gas station revenues fell

    • Gas stations stocked and sold more convenience products

    • Convenience store convenience product revenues fell

    • All of the above options are true

    Correct Answer
    A. All of the above options are true
    Explanation
    The statement suggests that with the increase in the number of gas pumps at convenience stores, traditional gas station revenues fell because customers now had the convenience of filling up their tanks at these stores. Additionally, gas stations stocked and sold more convenience products to attract customers and compensate for the decrease in gas revenues. On the other hand, convenience store convenience product revenues fell because customers were primarily visiting for gas and not purchasing other products. Therefore, all of the given options are true.

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  • 21. 

    Vicious circles:

    • Are created by vicious managers

    • Occur when you are surrounded by competition

    • Are created when the wagons are circled

    • Are created by positive feedback effects

    Correct Answer
    A. Are created by positive feedback effects
    Explanation
    Vicious circles are created by positive feedback effects. This means that certain actions or events lead to a chain reaction, where each subsequent event reinforces and amplifies the initial action. In the context of management or any other situation, this can result in a cycle of negative outcomes that are difficult to break.

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  • 22. 

    Much of current marketing law in North America is:

    • The result of well intentioned lawmakers leading change

    • The result of consumer interest groups pressuring politicians

    • The result of lobbyists seeking competitive advantage

    • All of these options are correct

    Correct Answer
    A. The result of lobbyists seeking competitive advantage
    Explanation
    The correct answer is "The result of lobbyists seeking competitive advantage." This means that much of the current marketing law in North America has been influenced and shaped by lobbyists who have sought to gain advantages for their respective industries or companies. These lobbyists use their influence, connections, and resources to persuade lawmakers and shape legislation in a way that benefits their clients' interests and gives them a competitive edge in the market.

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  • 23. 

    A basic principle of free market economics is:

    • No regulation is best

    • Less regulation is better

    • Regulation is needed to make markets fair and efficient

    • Regulation is a necessary evil

    Correct Answer
    A. Regulation is needed to make markets fair and efficient
    Explanation
    Regulation is needed to make markets fair and efficient because without any regulation, there is a risk of monopolies forming and abusing their power, which can lead to unfair competition and higher prices for consumers. Regulations help ensure that businesses operate in a transparent and ethical manner, protecting consumers from fraud and deception. They also promote competition and prevent market failures, such as externalities and information asymmetry. By setting standards and enforcing rules, regulations aim to create a level playing field for all participants in the market, fostering fair and efficient economic outcomes.

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  • 24. 

    The swapping of internet music files is:

    • Only legal if you have the permission of the copyright holder

    • Legal but unethical

    • Legal

    • Legal and ethical

    Correct Answer
    A. Only legal if you have the permission of the copyright holder
    Explanation
    The swapping of internet music files is only legal if you have the permission of the copyright holder. This means that if you have obtained the necessary rights or licenses to share or distribute the music files, then it is considered legal. However, if you do not have the permission of the copyright holder, it would be considered copyright infringement and therefore illegal.

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  • 25. 

    An obsessive resentment of market law and regulation:

    • Is a characteristic of right-wingers

    • Can create stress that is bad for your health

    • Can result in disaster and disgrace

    • Should be the position of all free-market traders

    Correct Answer
    A. Can result in disaster and disgrace
    Explanation
    An obsessive resentment of market law and regulation can result in disaster and disgrace. When individuals strongly oppose any form of regulation or control in the market, it can lead to unchecked behavior and unethical practices. Without proper oversight, market participants may engage in fraudulent activities, manipulation, or exploitation, which can ultimately lead to financial crises, scandals, and reputational damage. The absence of regulation can also create an environment where businesses prioritize profit over the well-being of consumers and the overall stability of the market.

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  • 26. 

    How many planning documents are recommended?

    • 1

    • 2

    • 3

    • 4

    • 5

    Correct Answer
    A. 4
    Explanation
    The recommended number of planning documents is 4. This suggests that there are specific planning documents that are necessary for effective planning. The question does not provide any additional context or information about what these planning documents are, but based on the given options, it is clear that the recommended number is 4.

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  • 27. 

    Some large companies __________ which contain running reports on changing buyer demand, global supply-chain developments and latest information on competition.

    • Undertake market analyses

    • Use market insight blogs

    • Purchase market research

    • Require reports from their sales force

    Correct Answer
    A. Use market insight blogs
    Explanation
    Large companies use market insight blogs to stay updated on changing buyer demand, global supply-chain developments, and the latest information on competition. These blogs provide real-time information and analysis, allowing companies to make informed decisions and stay ahead in the market. Unlike market research reports, which can be costly and time-consuming to obtain, market insight blogs offer a more efficient and accessible way to gather relevant information. Additionally, blogs often provide valuable insights and perspectives from industry experts and thought leaders, further enhancing companies' understanding of the market.

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  • 28. 

    Two studies undertaken by The Conference Board of Fortune 1000 company marketing planning practices revealed that __________ present an analysis of the latest insights into changing customer preferences and behavior, competitor behavior and channel behavior.

    • Less than two out of three

    • Less than half

    • Less than one in three

    • Less than one in ten

    Correct Answer
    A. Less than one in three
    Explanation
    The answer "Less than one in three" is correct because the studies conducted by The Conference Board of Fortune 1000 company marketing planning practices revealed that only a small proportion of companies, specifically less than one in three, present an analysis of the latest insights into changing customer preferences and behavior, competitor behavior, and channel behavior. This suggests that a majority of companies are not effectively utilizing these insights in their marketing planning practices.

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  • 29. 

    A network of market observers is used:

    • To gather intelligence

    • To make sense of market metrics

    • To come to a consensus as to what is happening in the market

    • All of these options are correct

    Correct Answer
    A. All of these options are correct
    Explanation
    A network of market observers is used for multiple purposes. Firstly, it is used to gather intelligence, which means collecting information and data about the market. Secondly, it is used to make sense of market metrics, which involves analyzing and interpreting the collected data to understand the market trends and patterns. Lastly, it is used to come to a consensus as to what is happening in the market, which means reaching a collective agreement or understanding among the observers about the current state of the market. Therefore, all of these options are correct as they describe the different roles and functions of a network of market observers.

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  • 30. 

    Manager thinking quality, rationality and insight is bound by:

    • The quality of the tools and methods they use to process information

    • The market intelligence that is gathered

    • How much managers are paid

    • A and B

    Correct Answer
    A. A and B
    Explanation
    The correct answer is A and B. The quality of the tools and methods used by managers to process information is important because it affects their ability to make informed decisions. If they have access to reliable and efficient tools, they are more likely to gather accurate information and analyze it effectively. Additionally, market intelligence is crucial for managers as it provides them with valuable insights about the market trends, customer preferences, and competitors, which helps them make strategic decisions. The amount managers are paid, however, is not directly related to their thinking quality, rationality, and insight.

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  • 31. 

    Which of the following is not internal secondary data:

    • A satisfaction survey of customers

    • Financial reports

    • Old market research studies

    • Sales records

    Correct Answer
    A. A satisfaction survey of customers
    Explanation
    A satisfaction survey of customers is not considered internal secondary data because it is collected directly from external sources, specifically the customers themselves. Internal secondary data refers to information that is already available within the organization, such as financial reports, old market research studies, and sales records. These data sources are generated and maintained by the organization itself and can be used for analysis and decision-making purposes.

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  • 32. 

    Which of the following is not an environment in a market analysis:

    • Economic Environment

    • Technological Environment

    • Legal Environment

    • Psychological Environment

    Correct Answer
    A. Psychological Environment
    Explanation
    The psychological environment is not typically considered as part of a market analysis. Market analysis focuses on external factors that can impact a business, such as the economic, technological, and legal environments. The psychological environment, on the other hand, refers to the attitudes, beliefs, and behaviors of individuals and is more relevant to consumer behavior analysis rather than market analysis.

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  • 33. 

    Which of the following is not a best practice in calling experts:

    • Credible compliments about their past published work

    • Be a good listener and do not interrupt too much

    • Do not use a list of questions; it is too obvious you are undertaking a survey

    • Ask for leads to other experts

    Correct Answer
    A. Do not use a list of questions; it is too obvious you are undertaking a survey
    Explanation
    Using a list of questions is not a best practice in calling experts because it can make it obvious that you are conducting a survey. This may make the experts less willing to provide genuine and thoughtful responses. It is important to create a more natural and engaging conversation by asking open-ended questions and allowing the expert to share their insights and expertise.

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  • 34. 

    In a SWOT analysis the threats and opportunities are __________ .

    • Internal to your organization and about your current business

    • External to your organization and about your current business

    • Internal to your organization and about your future business

    • External to your organization and about your future business

    Correct Answer
    A. External to your organization and about your future business
    Explanation
    In a SWOT analysis, threats and opportunities refer to factors that are external to your organization and are related to your future business. This means that they are outside factors that could potentially impact your organization in the future, such as changes in the market, emerging trends, or new competitors. These factors are not directly within your control and are considered external to your organization. It is important to identify and analyze these threats and opportunities to develop strategies and plans to mitigate risks and capitalize on potential opportunities in the future.

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  • 35. 

    It is recommended that you answer which of the following questions in undertaking aSWOT analysis:

    • Is there exceptional buyer utility in the business idea associated with the opportunity?

    • Is your price affordable to your target market segment of buyers?

    • Is the target sales volume feasible given your costs, price and target profit?

    • What are the adoption hurdles and threats in actualizing the business idea?

    • All of these questions

    Correct Answer
    A. All of these questions
    Explanation
    The correct answer is "All of these questions" because a SWOT analysis involves evaluating the strengths, weaknesses, opportunities, and threats of a business idea or venture. In order to fully assess these factors, it is necessary to consider all of the questions listed. Each question addresses a different aspect of the analysis, such as buyer utility, pricing, sales volume, and adoption hurdles and threats. Therefore, considering all of these questions will provide a comprehensive understanding of the potential strengths and weaknesses of the business idea, as well as the opportunities and threats it may face.

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  • 36. 

    Patents are part of which of the four SWOT elements?

    • Strengths

    • Weaknesses

    • Opportunities

    • Threats

    Correct Answer
    A. Strengths
    Explanation
    Patents are considered a strength in the SWOT analysis. Patents provide a competitive advantage by protecting intellectual property and preventing others from copying or using the patented technology or invention. They can also generate revenue through licensing or selling the patent rights. Having patents demonstrates innovation, uniqueness, and expertise, which are all strengths that can contribute to the success of a business.

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  • 37. 

    Poor distribution reach is part of which of the four SWOT elements?

    • Strengths

    • Weaknesses

    • Opportunities

    • Threats

    Correct Answer
    A. Weaknesses
    Explanation
    Poor distribution reach is considered a weakness because it indicates a limitation or deficiency in the company's ability to effectively reach and distribute its products or services to its target market. This can result in missed opportunities for sales and growth, as well as a competitive disadvantage compared to companies with stronger distribution networks. Therefore, it falls under the weaknesses element of the SWOT analysis, which focuses on internal factors that hinder the company's performance.

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  • 38. 

    Competitor innovations are part of which of the four SWOT elements?

    • Strengths

    • Weaknesses

    • Opportunities

    • Threats

    Correct Answer
    A. Threats
    Explanation
    Competitor innovations can be seen as a threat to a company's position in the market. These innovations may attract customers away from the company's products or services, potentially leading to a loss of market share. Therefore, competitor innovations fall under the "Threats" element of the SWOT analysis, as they pose a risk to the company's competitive advantage and overall success.

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  • 39. 

    Managers who spend the quiet time allocated to thinking about the SWOT analysis putting out fires:

    • Have the right “first things first” priority

    • Recognize that you can be thinking strategically while putting out fires

    • Are trying to keep their jobs

    • Reveal themselves as forever lieutenants

    Correct Answer
    A. Reveal themselves as forever lieutenants
    Explanation
    The correct answer is "Reveal themselves as forever lieutenants." This answer suggests that managers who spend their allocated quiet time on putting out fires are revealing themselves as forever lieutenants, implying that they are not effectively prioritizing strategic thinking and are instead constantly focused on immediate problems. This indicates a lack of ability to think strategically and prioritize long-term goals, which may hinder their career progression.

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  • 40. 

    The implementation plan:

    • Is a map of activities and processes to be undertaken

    • Is the fourth stage of the marketing plan

    • Is a free-wheeling document

    • Requires little coordination

    Correct Answer
    A. Is a map of activities and processes to be undertaken
    Explanation
    The implementation plan refers to a map of activities and processes that need to be carried out. It outlines the specific steps and tasks that need to be undertaken in order to execute a particular project or strategy. This plan helps to provide a clear roadmap for the team, ensuring that everyone is on the same page and working towards the same goals. It allows for better coordination and organization of resources, ensuring that the project is completed successfully.

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  • 41. 

    Each process must be mapped to reveal:

    • How each activity is dependent on each other

    • Bottle necks

    • Who is responsible for the completion of each task

    • Unnecessary tasks

    • All of these options are true

    Correct Answer
    A. All of these options are true
    Explanation
    The statement suggests that in order to reveal important information about a process, such as dependencies between activities, bottlenecks, responsible parties, and unnecessary tasks, each process must be mapped. This means that by mapping the process, one can gain insights into how activities are interrelated, identify areas where there might be delays or constraints, determine who is accountable for each task, and identify any tasks that may not contribute to the overall goal. Therefore, all of the options mentioned in the statement are true.

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  • 42. 

    Managers who are excellent at getting things done:

    • Break down processes into specific tasks and next actions

    • Use to- do lists that are reviewed weekly

    • Have well sorted filing systems

    • Do easy, simple things right away

    • All of these options are true

    Correct Answer
    A. All of these options are true
    Explanation
    Managers who are excellent at getting things done demonstrate several key behaviors. They break down processes into specific tasks and next actions, which helps them stay organized and focused on completing each step. They also use to-do lists that are reviewed weekly, ensuring that they prioritize and stay on top of their tasks. Having well-sorted filing systems allows them to easily retrieve information and documents as needed. Additionally, they have the habit of doing easy, simple things right away, which helps prevent tasks from piling up and becoming overwhelming. Therefore, all of these options are true for managers who are excellent at getting things done.

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  • 43. 

    Managers whose personal task and process management skills are weak:

    • Hire an executive assistant to keep them organized

    • Are often the big picture thinkers in the organization

    • Are often not good at orchestrating and managing organization wide processes

    • Are usually not aware they have such weaknesses

    Correct Answer
    A. Are often not good at orchestrating and managing organization wide processes
    Explanation
    Managers whose personal task and process management skills are weak are often not good at orchestrating and managing organization wide processes. This means that they struggle to effectively coordinate and oversee the various processes and tasks that take place throughout the entire organization. They may lack the ability to create efficient workflows, allocate resources effectively, and ensure that all processes are aligned with the organization's goals and objectives. As a result, they may face challenges in achieving optimal productivity and performance at the organizational level.

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  • 44. 

    The person you hand-off the product of a task to is called:

    • A “hand-offer”

    • The next task manager

    • A quality judge

    • An internal customer

    Correct Answer
    A. An internal customer
    Explanation
    When you complete a task and pass it on to someone else, that person can be referred to as an "internal customer". This term is used to emphasize the importance of providing a high-quality product or service to the next person in the process, just as you would for an external customer. It highlights the idea that each person in a workflow relies on the work of others to be successful, and that satisfying their needs is crucial for overall efficiency and effectiveness.

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  • 45. 

    The internal customer is expected to blow the whistle on (call attention to):

    • Poor quality hand-off

    • Serious unscheduled delays or cost over-runs

    • The doubtful added-value to the customer of the previous process activity

    • The doubtful added-value to the owners of the previous process activity

    • All of these options

    Correct Answer
    A. All of these options
    Explanation
    The internal customer is expected to blow the whistle on poor quality hand-off, serious unscheduled delays or cost over-runs, and the doubtful added-value to both the customer and owners of the previous process activity. This means that the internal customer should raise concerns and draw attention to any issues related to these areas.

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  • 46. 

    As each member of a team is likely to be responsible for managing specific partnerships, the team must always be concerned about ________ , with each team member preoccupied with and promoting the implementation perspective and interests of the alliance partner they are working with.

    • Common team goals

    • Self-interest

    • Good manners

    • Team spirit

    Correct Answer
    A. Common team goals
    Explanation
    In order for a team to effectively manage partnerships, it is important for each team member to be focused on and promote the implementation perspective and interests of the alliance partner they are working with. This can only be achieved if the team has common team goals that everyone is working towards. Common team goals provide a shared purpose and direction for the team, ensuring that individual team members prioritize the overall objectives of the team and work together towards achieving them. This helps in maintaining a cohesive and coordinated approach in managing partnerships.

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  • 47. 

    Entrepreneurial business development teams are most effective when senior management and the organization map the ___________ .

    • Organization chart

    • Processes that add value to the customer

    • Processes that add value to the owners

    • A and B

    • B and C

    • All of the options are true

    Correct Answer
    A. B and C
    Explanation
    Entrepreneurial business development teams are most effective when senior management and the organization map the processes that add value to the customer and the processes that add value to the owners. This means that the team should focus on identifying and implementing strategies that not only benefit the customers but also contribute to the overall growth and profitability of the organization. By aligning their efforts with these two aspects, the team can ensure a balanced approach that caters to both customer satisfaction and business success.

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  • 48. 

    In budgeting, the order of use of the budget documents is:

    • Gap analysis, P&L statement, Capital Creation analysis

    • Capital creation analysis, Gap analysis, P&L statement

    • Gap analysis, Capital Creation analysis, P&L statement

    • The order does not matter

    Correct Answer
    A. Gap analysis, Capital Creation analysis, P&L statement
    Explanation
    In budgeting, the order of use of the budget documents is Gap analysis, Capital Creation analysis, P&L statement. This order is important because it follows a logical sequence. Gap analysis helps identify the difference between the desired financial outcomes and the current financial situation. Capital Creation analysis then determines the resources needed to bridge the gap identified in the gap analysis. Finally, the P&L statement provides a comprehensive overview of the company's financial performance. By following this order, organizations can effectively assess their financial situation, plan for future investments, and evaluate their profitability.

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  • 49. 

    The profit and loss budget statement is presented:

    • Day to day

    • Week to week

    • Month to month

    • Year to year

    • Month to month and year to year

    Correct Answer
    A. Month to month and year to year
    Explanation
    The profit and loss budget statement is presented month to month and year to year because it allows for a comprehensive analysis of the company's financial performance over different time periods. Monitoring the profit and loss on a monthly basis helps identify short-term trends and fluctuations, enabling timely adjustments and decision-making. On the other hand, comparing the performance year to year provides a broader perspective on the company's overall financial health and long-term trends. This combination of monthly and yearly analysis ensures a balanced approach to budgeting and financial management.

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Quiz Review Timeline (Updated): Mar 21, 2023 +

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 01, 2010
    Quiz Created by
    Amphib2007

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