General Skills
- 1.
Which one of the following is/are reason for our communication ?
- A.
Human beings are social creature
- B.
They live in groups and societies
- C.
In order to co-exist we have to communicate effectively
- D.
All of the above
Correct Answer
D. All of the above -
- 2.
Communication can be defined as the process of sending and receiving messages
- A.
True
- B.
False
Correct Answer
A. True -
- 3.
We communicate all of the following, except :
- A.
Emotions
- B.
Problems
- C.
Beliefs
- D.
Feelings
Correct Answer
B. Problems -
- 4.
All of the following is true about oral communication, except :
- A.
Spoken words are used to communicate
- B.
It includes face-to-face conversations and speech
- C.
Is influenced by pitch, volume, speed and clarity of speaking
- D.
The most common form of communication being used in business
Correct Answer
D. The most common form of communication being used in business -
- 5.
Which of the following consider as nonverbal communication element ?
- A.
Body Language
- B.
Sounds
- C.
Appearance
- D.
All of the above
Correct Answer
D. All of the above -
- 6.
Type of noise occurs when sender and receiver have different meaning for the words and gestures they use, is :
- A.
Internal noise
- B.
External noise
- C.
Semantic noise
- D.
A+C
Correct Answer
C. Semantic noise -
- 7.
You have to do one of the following to overcome barriers :
- A.
Be brief
- B.
Be a good listener
- C.
Crystal clear message
- D.
Using “I”
Correct Answer
C. Crystal clear message -
- 8.
When you hear gossip, you don't need to check the facts with the people directly involved
- A.
True
- B.
False
Correct Answer
B. False -
- 9.
Waving, Making a fist, Thumbs up Pointing, Nodding and Yawning are examples for
- A.
Eye contact
- B.
Facial expressions
- C.
Gestures
- D.
None of the above
Correct Answer
C. Gestures -
- 10.
Which one of the following is NOT essential component of letters?
- A.
Signature
- B.
Complimentary close
- C.
Writer’s age
- D.
Date
Correct Answer
C. Writer’s age -
- 11.
When you are applying for a job, you need to write?
- A.
A cover letter
- B.
A letter of complaint
- C.
A sales letter
- D.
A letter of inquiry
Correct Answer
A. A cover letter -
- 12.
What is the part of letters that you use to tell the reader what exactly you are planning to do?
- A.
Introduction
- B.
Body
- C.
Conclusion
Correct Answer
B. Body -
- 13.
E-mail can be sent to numerous readers at the same time
- A.
True
- B.
False
Correct Answer
A. True -
- 14.
The type of reports that is used to recommend the solution to a problem or to assess the feasibility of a project is:
- A.
Laboratory report
- B.
Proposal report
- C.
Trip report
- D.
Status report
Correct Answer
B. Proposal report -
- 15.
A first level heading would be less emphatic than a second level, a second level less emphatic than a third and so on
- A.
True
- B.
False
Correct Answer
B. False -
- 16.
The type of technical writing that contains first, second and third level heading is/are ?
- A.
Reports
- B.
Memos
- C.
E-mail
- D.
All answers are correct
Correct Answer
A. Reports -
- 17.
Lists of procedures and/or steps that tell you how to do something are called:
- A.
Letters
- B.
Instructions
- C.
Introduction
- D.
B & C
Correct Answer
B. Instructions -
- 18.
All of the following are NOT characteristics of the instructions except:
- A.
They are usually complicated
- B.
They contain long sentences
- C.
They are made of imperative verbs
- D.
All answers are incorrect
Correct Answer
C. They are made of imperative verbs -
- 19.
To overcome barriers in communication,we should not...
- A.
Deliver messages skillfully
- B.
Ensure appropriate feedback
- C.
Rely on one channel of communication
- D.
Take the receiver more seriously
Correct Answer
C. Rely on one channel of communication -
- 20.
Gestures in communication are the following except
- A.
Waving
- B.
Nodding
- C.
Yawing
- D.
Transmitting
Correct Answer
D. Transmitting -
- 21.
Appearance does not include....
- A.
Clothing
- B.
Gestures
- C.
Hairstyle
- D.
Use of cosmetics
Correct Answer
B. Gestures -
- 22.
Simple language is advised in writing or giving....
- A.
A proposal
- B.
A trip report
- C.
Instructions
- D.
Lab report
Correct Answer
C. Instructions -
- 23.
Recommendations or suggestions are included in....
- A.
A proposal
- B.
A trip report
- C.
Covering letter
- D.
A lab report
Correct Answer
A. A proposal -
- 24.
"best regards" is used as...
- A.
Complaint
- B.
Text
- C.
Complimentary closure
- D.
Salutation
Correct Answer
C. Complimentary closure -
- 25.
You show the reader what exactly you plan to do in the...........of the letter:
- A.
Body
- B.
Closure
- C.
Conclusion
- D.
Introduction
Correct Answer
A. Body -
- 26.
When writing an official e-mail,you shouldn't ......
- A.
Be clear and concise
- B.
Organize your ideas carefully
- C.
Write unneeded information
- D.
Avoid sarcasm or humor
Correct Answer
C. Write unneeded information -
- 27.
Salutation is not essential in a business letter.
- A.
True
- B.
False
Correct Answer
B. False -
- 28.
Not all careers need technical writing
- A.
True
- B.
False
Correct Answer
B. False -
- 29.
Native speakers dont need a CV when applying for a job
- A.
True
- B.
False
Correct Answer
B. False -
- 30.
Headings in a resume "CV" help the reader to find information quickly
- A.
True
- B.
False
Correct Answer
A. True -
- 31.
Short sentences and simple language should be used to write a good CV
- A.
True
- B.
False
Correct Answer
A. True -
- 32.
When writing the history of employment you should start with a current job
- A.
True
- B.
False
Correct Answer
A. True -
- 33.
Action words like developing,leading,and planning are not advised in writing a resume
- A.
True
- B.
False
Correct Answer
B. False -
- 34.
You should read the advert carefully......
- A.
To know the names of interviewers
- B.
To know the exact requirements
- C.
To be just on time
- D.
To get the company telephone number
Correct Answer
B. To know the exact requirements -
- 35.
One of the following is not a main heading in a resume....
- A.
Personal details
- B.
Address and nationality
- C.
Employment history
- D.
Education
Correct Answer
B. Address and nationality -
- 36.
Most CVs start with...
- A.
Personal details
- B.
Interests
- C.
Work experience
- D.
Qualifications
Correct Answer
A. Personal details -
- 37.
Headings is not important in any job application..
- A.
True
- B.
False
Correct Answer
B. False -
- 38.
Which one of those websites use "LaTeX" language?
- A.
HLOOM
- B.
Overleaf
- C.
Google docs
Correct Answer
B. Overleaf -
- 39.
Feedback is not an important element of the communication process...
- A.
True
- B.
False
Correct Answer
B. False -
- 40.
Headings in a resume "CV" help the reader to find information quickly
- A.
True
- B.
False
Correct Answer
A. True -
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Current Version
-
Mar 17, 2022Quiz Edited by
ProProfs Editorial Team -
Jul 26, 2017Quiz Created by
Doctor_smile2
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