Quiz On Employee Retention, Engagement And Careers! Trivia Questions
Below is a Quiz on Employee Retention, Engagement and Careers! It is perfect for anyone in the human resource department to refresh their memory on what is expected of them in any organization. The major role of those in the human resource department is to find skilled people that will help the organization meet its objectives. Take the quiz and see how skilled you are.
- 1.Which of the following terms refers to educating, instructing, and training subordinates, usually related to daily tasks?
- A.
Mentoring
- B.
Coaching
- C.
Appraising
- D.
Grading
- 2.What is defined as the occupational positions a person holds over the years?
- A.
A psychological contract
- B.
A promotion
- C.
Reality shock
- D.
A career
- 3.John feels that he owes his organization hard work and loyalty while the company owes him fair treatment and satisfactory work conditions. This is an example of:
- A.
Career planning
- B.
Exit interview
- C.
Psychological contract
- D.
Transfer
- 4.The process of advising, counseling, and guiding employees is known as ________.
- A.
Coaching
- B.
Appraising
- C.
Assessing
- D.
Mentoring
- 5.________ focuses on helping an employee make long-term career plans, while ________ addresses an employee's short-term job skills.
- A.
Mentoring; coaching
- B.
Coaching; mentoring
- C.
Recruiting; coaching
- D.
Appraising; training
- 6.Which of the following is NOT supported by research as to what supervisors can do to be better mentors?
- A.
Set high standards
- B.
Invest the time and effort the mentoring relationship requires
- C.
Steer protégés into important projects
- D.
Focus on controlling the mentor
- 7.Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available in Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. Which of the following, if true, would best support the argument that Dick's should assign a coach to each new employee?
- A.
The turnover rate of newly hired hourly employees at Dick's Sporting Goods is higher than the industry average.
- B.
Many new employees at Dick's Sporting Goods have expressed interest in the firm's tuition reimbursement program.
- C.
Dick's Sporting Goods has integrated pre retirement counseling and succession planning into its career management practices.
- D.
Dick's Sporting Goods uses talent management software to place new employees in the most appropriate positions.
- 8.Which of the following is the main difference between coaching and mentoring?
- A.
Coaching focuses on work-related behaviors.
- B.
Mentoring focuses on teamwork related skills.
- C.
Coaching focuses on teaching daily tasks.
- D.
Mentoring is more effective for women.
- 9.________ is a process for enabling employees to better understand and develop their career skills and interests and to use these skills and interests most effectively within the company and afterwards
- A.
Career management
- B.
Career development
- C.
Career planning
- D.
Performance management
- 10.Which of the following terms refers to the lifelong series of activities that contribute to a person's career exploration, establishment, success, and fulfillment?
- A.
Performance management
- B.
Career development
- C.
Career management
- D.
Career planning
- 11.Which of the following is a specific example of a career development activity?
- A.
Job evaluation
- B.
Training workshop
- C.
College recruitment
- D.
Performance appraisal
- 12.Which of the following best describes career planning?
- A.
A deliberate process through which someone becomes aware of personal skills, interests, knowledge, and motivations and establishes action plans to attain specific career goals
- B.
The lifelong series of activities that contribute to a person's career exploration, establishment, success, and fulfillment
- C.
A process of helping employees to better understand and develop their career skills and interests and to use these skills and interests most effectively
- D.
The process of educating, instructing, and training subordinates as they develop their career interests and job skills
- 13.Jackie is working with a coach to identify her personal skills and interests. Afterwards, she will investigate opportunities that fit her skills and interests and set specific career goals. In which of the following activities is Jackie most likely participating?
- A.
Career management
- B.
Career development
- C.
Career planning
- D.
Job training
- 14.Employers benefit from offering career development programs to employees in all of the following ways EXCEPT ________.
- A.
Supporting recruitment efforts
- B.
Boosting employee commitment
- C.
Enhancing employee strengths
- D.
Facilitating performance analysis
- 15.Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available in Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. Which of the following, if true, would best support the argument that Dick's should add a career development aspect to its human resource activities?
- A.
Dick's Sporting Goods' current policies and practices categorize the firm as a highperformance work system.
- B.
Dick's Sporting Goods' performance appraisals will include development plans and individual goal setting.
- C.
Dick's Sporting Goods' sales volume and hourly employee needs typically fluctuate throughout the year.
- D.
Dick's Sporting Goods' will screen potential candidates using structured situational interviews.
- 16.Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available in Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. All of the following questions are relevant to Dick's Sporting Goods' decision to implement a career development program EXCEPT:
- A.
What is the average length of time that an employee works for Dick's Sporting Goods?
- B.
How would the profits of Dick's Sporting Goods be affected by a change in hiring practices?
- C.
What are the career needs and opportunities available to minorities and women employed by Dick's Sporting Goods?
- D.
What will be the effect on recruiting and placement if employees' interests and attitudes are taken into consideration by the HR department at Dick's Sporting Goods?
- 17.In regards to an employee's career development, it is the primary responsibility of the ________ to make career plans, set goals, and utilize development opportunities.
- A.
Employer
- B.
Employee
- C.
Recruiter
- D.
HR manager
- 18.All of the following are the role of the employer in an employee's career development EXCEPT ________.
- A.
Communicating policies and procedures
- B.
Analyzing interests, values, and skills
- C.
Providing performance feedback
- D.
Offering a variety of career paths
- 19.Which of the following is primarily the role of the manager in an employee's career development?
- A.
Providing career information
- B.
Seeking development opportunities
- C.
Providing academic assistance programs
- D.
Providing accurate performance feedback
- 20.Which of the following is the organization's role in an employee's career development?
- A.
Providing mentoring opportunities to support growth
- B.
Participating in career development discussions
- C.
Providing timely performance feedback
- D.
Establishing goals and career plans
- 21.Which of the following refers to an organized learning event in which participants conduct self-assessments, set goals, and develop action plans?
- A.
Competency-based job analysis
- B.
Career planning workshop
- C.
Job instruction training
- D.
Management retreat
- 22.All of the following are types of career development initiatives implemented by employers EXCEPT ________.
- A.
401(k) plans
- B.
Career coaches
- C.
Appraisal committees
- D.
Mentoring
- 23.All of the following are typical activities of career coaches EXCEPT helping employees to ________.
- A.
Make 1-5 year career plans
- B.
Identify development needs
- C.
Obtain networking opportunities
- D.
Negotiate with firms for higher salaries
- 24.Which of the following would most likely increase employee commitment?
- A.
Document the psychological contract
- B.
Create Web-based efficiency programs
- C.
Establish a career development program
- D.
Promise lifetime employment to managers
- 25.All of the following are characteristics of effective mentors EXCEPT ________.
- A.
Developing a trustworthy relationship
- B.
Guiding protégés into important projects
- C.
Focusing on the protégé's daily tasks
- D.
Setting high standards for protégés
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