Quiz On Employee Retention, Engagement And Careers! Trivia Questions

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  • 1/70 Questions

    ________ is reducing, usually dramatically, the number of people employed by a firm.

    • Career development
    • Coaching
    • Transfer
    • Downsizing
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About This Quiz

Below is a Quiz on Employee Retention, Engagement and Careers! It is perfect for anyone in the human resource department to refresh their memory on what is expected of them in any organization. The major role of those in the human resource department is to find skilled people that will help the organization meet its objectives. Take the quiz and see how skilled you are.

Quiz On Employee Retention, Engagement And Careers! Trivia Questions - Quiz

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  • 2. 

    All of the following are types of career development initiatives implemented by employers EXCEPT ________.

    • 401(k) plans

    • Career coaches

    • Appraisal committees

    • Mentoring

    Correct Answer
    A. 401(k) plans
    Explanation
    Career development initiatives implemented by employers typically include career coaches, appraisal committees, and mentoring programs. These initiatives are designed to support employees in their professional growth and advancement within the organization. However, 401(k) plans are not directly related to career development. Instead, they are retirement savings plans that allow employees to save and invest a portion of their salary for their future retirement. While 401(k) plans may indirectly impact an employee's overall financial well-being, they are not specifically focused on career development.

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  • 3. 

    What is defined as the occupational positions a person holds over the years?

    • A psychological contract

    • A promotion

    • Reality shock

    • A career

    Correct Answer
    A. A career
    Explanation
    A career is defined as the occupational positions a person holds over the years. It encompasses the various jobs and roles that an individual takes on throughout their professional life. It involves the progression and development of skills, experiences, and responsibilities within a particular field or industry. A career typically involves long-term planning and goal-setting, as well as continuous learning and growth.

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  • 4. 

    All of the following are typical activities of career coaches EXCEPT helping employees to ________.

    • Make 1-5 year career plans

    • Identify development needs

    • Obtain networking opportunities

    • Negotiate with firms for higher salaries

    Correct Answer
    A. Negotiate with firms for higher salaries
    Explanation
    Career coaches typically help employees with various aspects of their career development, such as making long-term career plans, identifying their development needs, and obtaining networking opportunities. However, negotiating with firms for higher salaries is not typically a responsibility of career coaches. This task is usually handled by the individuals themselves or by specialized professionals such as recruiters or HR personnel.

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  • 5. 

    The tool managers use to meet employees' career development where the manager and employee jointly merge the latter's past performance, career preferences, and developmental needs into a formal career plan is called:

    • Orientation sessions

    • Career-oriented appraisals

    • Interest inventories

    • Graphic-rating scales

    Correct Answer
    A. Career-oriented appraisals
    Explanation
    Career-oriented appraisals are a tool used by managers to meet employees' career development needs. In this process, the manager and employee collaborate to integrate the employee's past performance, career preferences, and developmental needs into a formal career plan. This type of appraisal focuses on aligning the employee's career goals with the organization's objectives, allowing for a more targeted and personalized approach to career development.

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  • 6. 

    When an employer arranges for an outside firm to provide terminated employees with career planning and job search skills it is called:

    • Outplacement counseling

    • A layoff

    • A transfer

    • Career management

    Correct Answer
    A. Outplacement counseling
    Explanation
    Outplacement counseling refers to the practice of an employer hiring an external firm to assist terminated employees in their career planning and job search skills. This support helps employees transition smoothly into new job opportunities and provides guidance on developing their career paths. It is a proactive approach taken by employers to support their former employees during a layoff or termination process. This practice reflects the employer's commitment to the well-being and professional development of their workforce, even after they leave the organization.

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  • 7. 

    Which of the following terms refers to reassignments to similar positions in other parts of a firm?

    • Transfers

    • Layoffs

    • Dismissals

    • Promotions

    Correct Answer
    A. Transfers
    Explanation
    Transfers refer to the reassignments of employees to similar positions in different parts of a firm. This means that employees are moved from one department or location to another within the same organization. Transfers can be voluntary or involuntary and are often used as a way to provide employees with new opportunities, utilize their skills in different areas, or fill staffing needs in different departments.

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  • 8. 

    John feels that he owes his organization hard work and loyalty while the company owes him fair treatment and satisfactory work conditions. This is an example of:

    • Career planning

    • Exit interview

    • Psychological contract

    • Transfer

    Correct Answer
    A. Psychological contract
    Explanation
    The statement suggests that John has certain expectations from his organization, such as fair treatment and satisfactory work conditions, and he believes that the organization also has certain obligations towards him, such as providing him with these conditions. This mutual understanding and agreement between John and his organization can be seen as a psychological contract. It is an unwritten set of expectations and obligations that exist between an employee and their employer, beyond the formal employment contract.

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  • 9. 

    With a(n) ________, a supervisor and employee jointly merge the employee's past performance, career preferences, and developmental needs into a formal career plan.

    • Career-oriented appraisal

    • Exit interview

    • Promotion

    • Employee qualification databank

    Correct Answer
    A. Career-oriented appraisal
    Explanation
    A career-oriented appraisal is a process where a supervisor and employee come together to combine the employee's past performance, career preferences, and developmental needs into a formal career plan. This type of appraisal allows for a comprehensive evaluation of the employee's skills, goals, and aspirations, which can then be used to create a roadmap for their future growth and development within the organization. It helps align the employee's career objectives with the company's goals and ensures that the employee's talents and potential are recognized and utilized effectively.

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  • 10. 

    Which of the following terms refers to advancements to positions of increased responsibility?

    • Transfers

    • Appraisals

    • Promotions

    • Recruitments

    Correct Answer
    A. Promotions
    Explanation
    Promotions refer to advancements to positions of increased responsibility. When an individual is promoted, they are given a higher position within an organization, which often comes with more authority, a higher salary, and greater job responsibilities. Promotions are typically based on an individual's performance, skills, and experience, and are seen as a recognition of their achievements and potential for growth within the company.

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  • 11. 

    The rate at which employees leave a firm is best known as ________.

    • Downsizing

    • Retirement

    • Turnover

    • Retention

    Correct Answer
    A. Turnover
    Explanation
    Turnover refers to the rate at which employees leave a firm. It is a measure of how frequently employees are leaving the organization, whether voluntarily or involuntarily. This can include resignations, retirements, layoffs, or terminations. High turnover can indicate potential issues within the company, such as poor management, low job satisfaction, or lack of opportunities for growth and development. On the other hand, low turnover is often seen as a positive sign, suggesting that employees are satisfied and engaged in their work.

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  • 12. 

    As an employer, what is the primary benefit of cutting a high turnover rate?

    • Selling stock

    • Saving money

    • Attracting applicants

    • Meeting legal obligations

    Correct Answer
    A. Saving money
    Explanation
    Cutting a high turnover rate as an employer leads to the primary benefit of saving money. When turnover is high, the costs associated with recruiting, hiring, and training new employees are significantly higher. By reducing turnover, employers can save money by avoiding these expenses and also benefit from increased productivity and efficiency with a stable workforce. Additionally, lower turnover rates can contribute to improved morale and employee satisfaction, leading to higher retention and further cost savings in the long run.

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  • 13. 

    Competence rather than seniority is most likely the basis for promotion when ________.

    • Corporate competitiveness is necessary

    • Union agreements are involved

    • Civil service regulations apply

    • Compensation packages are limited

    Correct Answer
    A. Corporate competitiveness is necessary
    Explanation
    When corporate competitiveness is necessary, the focus is on promoting individuals who possess the necessary skills and abilities to contribute to the company's success. Seniority alone may not guarantee the required competence, so promotions are likely to be based on merit and performance rather than just years of service. This approach ensures that the most qualified individuals are selected for higher positions, ultimately benefiting the overall competitiveness of the organization.

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  • 14. 

    Which of the following is a specific example of a career development activity?

    • Job evaluation

    • Training workshop

    • College recruitment

    • Performance appraisal

    Correct Answer
    A. Training workshop
    Explanation
    A training workshop is a specific example of a career development activity because it provides employees with the opportunity to learn new skills, enhance existing ones, and acquire knowledge that can help them advance in their careers. It is a focused and structured activity that aims to improve job performance, increase productivity, and develop individuals' capabilities in a particular area. By participating in a training workshop, individuals can gain valuable insights, practical experience, and professional growth opportunities, which are essential for career development.

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  • 15. 

    Willful disregard or disobedience of the boss's authority or legitimate orders is known as ________.

    • Dismissal

    • Terminate at will

    • Reality shock

    • Insubordination

    Correct Answer
    A. Insubordination
    Explanation
    Insubordination refers to the act of willfully disregarding or disobeying the authority or legitimate orders of one's boss. It involves a lack of respect for the hierarchy and can result in disciplinary action or even dismissal from the job.

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  • 16. 

    Which of the following terms refers to educating, instructing, and training subordinates, usually related to daily tasks?

    • Mentoring

    • Coaching

    • Appraising

    • Grading

    Correct Answer
    A. Coaching
    Explanation
    Coaching refers to the process of educating, instructing, and training subordinates, usually related to daily tasks. It involves providing guidance, support, and feedback to help individuals improve their skills and performance. Through coaching, supervisors or leaders can help their subordinates develop their abilities, enhance their knowledge, and achieve their goals. It is a collaborative and interactive approach that focuses on empowering individuals to take ownership of their learning and development.

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  • 17. 

    Which of the following would most likely increase employee commitment?

    • Document the psychological contract

    • Create Web-based efficiency programs

    • Establish a career development program

    • Promise lifetime employment to managers

    Correct Answer
    A. Establish a career development program
    Explanation
    Establishing a career development program is the most likely option to increase employee commitment. This is because a career development program shows that the organization values its employees' growth and advancement within the company. It provides employees with opportunities for learning, skill development, and career progression, which can enhance their job satisfaction and motivation. By investing in their employees' professional development, the organization creates a sense of loyalty and commitment among its workforce.

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  • 18. 

    Michele's firm does not have a formal mentoring program. However, entry-level employees, such as Michele, are encouraged to form relationships with experienced workers. Michele wants to make sure that she has an effective mentor relationship. Which of the following mentor relationship guidelines would NOT be recommended to Michele?

    • Build trust.

    • Share control between mentor and mentee

    • Clarify what you expect in terms of advice.

    • Bring personal problems to mentor.

    Correct Answer
    A. Bring personal problems to mentor.
    Explanation
    Michele should not bring personal problems to her mentor. While it is important to build trust, share control, and clarify expectations in a mentor relationship, bringing personal problems to a mentor is not recommended. Personal problems are typically outside the scope of a mentor's role and may not be appropriate to discuss in a professional setting. It is important to maintain a professional boundary and focus on professional growth and development in a mentor relationship.

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  • 19. 

    What do firms use to coordinate career planning efforts, succession plans, and employees' career interests?

    • Outplacement counseling

    • Coaching

    • Reality shock

    • Integrated talent management software

    Correct Answer
    A. Integrated talent management software
    Explanation
    Firms use integrated talent management software to coordinate career planning efforts, succession plans, and employees' career interests. This software allows organizations to track and manage employee skills, goals, and development plans in a centralized system. It enables HR departments to identify potential successors for key positions, align employees' career aspirations with organizational needs, and provide career development opportunities. By using integrated talent management software, firms can streamline their talent management processes, ensure effective succession planning, and support employees' career growth and satisfaction.

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  • 20. 

    Which of the following is most likely to occur when a new employee's high expectations and enthusiasm confront the reality of a boring job?

    • Halo effect

    • Reality shock

    • Disparate rejection

    • Cognitive dissonance

    Correct Answer
    A. Reality shock
    Explanation
    When a new employee's high expectations and enthusiasm are met with the reality of a boring job, it is most likely to result in a reality shock. This term refers to the feeling of disappointment and disillusionment that occurs when one's expectations do not align with the actual experience. In this situation, the new employee may feel a sense of shock or surprise at the stark contrast between their initial excitement and the mundane nature of their job. This can lead to feelings of dissatisfaction and a need to reassess their career choices.

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  • 21. 

    Reality shock can most likely be prevented by providing new employees with ________.

    • Flexible schedules

    • Performance appraisals

    • Reassignments

    • Accurate job previews

    Correct Answer
    A. Accurate job previews
    Explanation
    Accurate job previews can most likely prevent reality shock in new employees. By providing them with a clear and realistic picture of what their job entails, including the challenges, responsibilities, and expectations, employees are better prepared and have a more accurate understanding of what to expect. This helps to align their expectations with the actual work environment, reducing the chances of experiencing a reality shock when they start their new role.

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  • 22. 

    All of the following are characteristic of a formal promotion process EXCEPT ________.

    • Open positions are posted

    • Promotion criteria are made available

    • Job postings are circulated to all employees

    • Promotions are based on unpublished requirements

    Correct Answer
    A. Promotions are based on unpublished requirements
    Explanation
    A formal promotion process typically involves open positions being posted, promotion criteria being made available, and job postings being circulated to all employees. However, the statement "promotions are based on unpublished requirements" goes against the idea of transparency and fairness in a formal promotion process. It suggests that there are hidden or undisclosed requirements for promotions, which contradicts the characteristic of a formal process where promotion criteria are made available to all employees.

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  • 23. 

    Why are an increasing number of firms focusing on retirement planning?

    • Concerns about future labor shortages

    • Surveys of current employee attitudes

    • Modifications to the promotion process

    • Increases in health insurance premiums

    Correct Answer
    A. Concerns about future labor shortages
    Explanation
    An increasing number of firms are focusing on retirement planning because they have concerns about future labor shortages. This means that they anticipate a shortage of skilled workers in the future and want to ensure that their current employees are prepared for retirement, so that they can attract and retain new talent. By focusing on retirement planning, firms can also ensure that their employees have a smooth transition into retirement, which can help with succession planning and maintaining a stable workforce.

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  • 24. 

    Which of the following refers to an organized learning event in which participants conduct self-assessments, set goals, and develop action plans?

    • Competency-based job analysis

    • Career planning workshop

    • Job instruction training

    • Management retreat

    Correct Answer
    A. Career planning workshop
    Explanation
    A career planning workshop refers to an organized learning event where participants engage in self-assessment activities, set goals for their career development, and create action plans to achieve those goals. This workshop provides individuals with the opportunity to reflect on their skills, interests, and values, and align them with their career aspirations. It helps participants gain clarity about their career path and equips them with the necessary tools and strategies to make informed decisions and take proactive steps towards achieving their career goals.

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  • 25. 

    Which of the following industries has one of the highest turnover rates, at around 100% per year?

    • Food services

    • Financial services

    • Healthcare services

    • Educational services

    Correct Answer
    A. Food services
    Explanation
    The food services industry has one of the highest turnover rates, at around 100% per year. This means that a large number of employees leave their jobs and are replaced by new hires within a year. This high turnover can be attributed to various factors such as low wages, long working hours, and high stress levels in the industry. Additionally, the nature of the work in food services often attracts younger employees who may be more likely to change jobs frequently.

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  • 26. 

    Miranda wants to make partner at her law firm. However, she is worried because 70-hour work weeks are the norm for someone striving to make partner. Miranda wants to be fair to her family as well as excel at work. The best way for the law firm to address this problem is by ________.

    • Providing Miranda with a female career coach

    • Persuading Miranda to temporarily work in a less competitive law firm

    • Offering a flexible career track that allows Miranda to periodically reduce her work load

    • Providing a career planning workshop to help Miranda determine a more appropriate occupation

    Correct Answer
    A. Offering a flexible career track that allows Miranda to periodically reduce her work load
    Explanation
    The best way for the law firm to address Miranda's concern about work-life balance and her desire to excel at work while being fair to her family is by offering a flexible career track that allows her to periodically reduce her workload. This option would enable Miranda to manage her time effectively and prioritize her commitments, ensuring that she can maintain a healthy work-life balance without compromising her career goals. By providing this flexibility, the law firm acknowledges and supports Miranda's needs, ultimately increasing her chances of becoming a partner while also maintaining her personal well-being.

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  • 27. 

    Roberto is leaving Smith Industries and before he actually leaves the company wants to do a meeting where they elicit information aimed at giving the employer insights into the company. This is known as a(n):

    • Layoff

    • Transfer

    • Exit interview

    • Termination interview

    Correct Answer
    A. Exit interview
    Explanation
    An exit interview is a meeting conducted by a company with an employee who is leaving the organization. The purpose of this interview is to gather information and insights from the departing employee about their experience working for the company. It allows the employer to understand the reasons for the employee's departure, gather feedback on the company's policies and practices, and identify any areas for improvement. This information can be valuable in making necessary changes to retain and attract future employees.

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  • 28. 

    Dwight has just been in an interview in which he was informed of the fact that he had been dismissed. This is called a(n):

    • Exit interview

    • Termination interview

    • Outplacement interview

    • Reality shock interview

    Correct Answer
    A. Termination interview
    Explanation
    A termination interview refers to a meeting between an employer and an employee where the employee is informed of their dismissal. This type of interview is specifically conducted to communicate the decision to terminate the employee's employment. It may involve discussing the reasons for the termination, providing any necessary paperwork or information, and addressing any questions or concerns the employee may have.

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  • 29. 

    Apex Carpet has a very high voluntary turnover rate, which executives at the firm want reduced. What is the most effective way to retain top-performing employees at Apex?

    • Conducting more performance reviews

    • Developing new recruitment strategies

    • Establishing a talent management program

    • Revising the organization's mission statement

    Correct Answer
    A. Establishing a talent management program
    Explanation
    Establishing a talent management program is the most effective way to retain top-performing employees at Apex Carpet. This program would focus on identifying and developing high-potential employees, providing career development opportunities, and creating a positive and engaging work environment. By implementing a talent management program, Apex Carpet can show its commitment to supporting and nurturing its top performers, which will increase their job satisfaction and loyalty to the company. This, in turn, will reduce the voluntary turnover rate and help retain valuable employees.

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  • 30. 

    Which of the following is primarily the role of the manager in an employee's career development?

    • Providing career information

    • Seeking development opportunities

    • Providing academic assistance programs

    • Providing accurate performance feedback

    Correct Answer
    A. Providing accurate performance feedback
    Explanation
    The manager's primary role in an employee's career development is to provide accurate performance feedback. This feedback helps the employee understand their strengths and areas for improvement, which in turn allows them to make informed decisions about their career path and development opportunities. By providing accurate performance feedback, the manager can guide the employee towards areas where they can enhance their skills and achieve their career goals.

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  • 31. 

    Which of the following statements most likely suggests that an employee is engaged?

    • "I work with intensity."

    • "I take frequent breaks."

    • "I daydream at my desk."

    • "I enjoy talking to co-workers."

    Correct Answer
    A. "I work with intensity."
    Explanation
    The statement "I work with intensity" suggests that an employee is engaged because it implies that the employee is focused and dedicated to their work. Working with intensity indicates a high level of motivation and involvement in tasks, which are key characteristics of an engaged employee.

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  • 32. 

    Pablo Industries needs to send home a number of workers due to lack of work, although it expects they will return at a future time. This is an example of a:

    • Transfer

    • Downsizing

    • Promotion

    • Layoff

    Correct Answer
    A. Layoff
    Explanation
    Pablo Industries needs to send home a number of workers due to lack of work, indicating a temporary suspension of their employment. This situation aligns with a layoff, which typically involves a temporary separation from work with the expectation of returning in the future. It is different from downsizing, which refers to a permanent reduction in the workforce, and promotion, which involves advancing an employee to a higher position. Therefore, the correct answer is layoff.

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  • 33. 

    Which of the following is NOT supported by research as to what supervisors can do to be better mentors?

    • Set high standards

    • Invest the time and effort the mentoring relationship requires

    • Steer protégés into important projects

    • Focus on controlling the mentor

    Correct Answer
    A. Focus on controlling the mentor
    Explanation
    Research does not support the idea that supervisors should focus on controlling the mentor in order to be better mentors. Instead, research suggests that supervisors should set high standards, invest time and effort in the mentoring relationship, and steer protégés into important projects.

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  • 34. 

    A(n) ________ describes the criteria by which the firm awards promotions.

    • Job posting policy

    • Employee qualification databank

    • Formal promotion policy

    • 9-box plot

    Correct Answer
    A. Formal promotion policy
    Explanation
    A formal promotion policy is a set of guidelines and criteria that a firm uses to determine which employees are eligible for promotions. This policy outlines the requirements, such as performance metrics or years of experience, that employees must meet in order to be considered for a promotion. It ensures that promotions are awarded based on objective factors and helps to create a fair and transparent process within the organization.

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  • 35. 

    Which of the following is the simplest and most often used method for predicting the future performance of a candidate for promotion?

    • Prior performance

    • Aptitude tests

    • Assessment centers

    • Psychological exams

    Correct Answer
    A. Prior performance
    Explanation
    Prior performance is the simplest and most often used method for predicting the future performance of a candidate for promotion. This is because past performance is a good indicator of future performance. By evaluating an individual's previous work, achievements, and track record, employers can gain insights into their capabilities, skills, and potential for growth. This method is widely used as it provides concrete evidence of an individual's abilities and is relatively easy to assess compared to other methods such as aptitude tests, assessment centers, or psychological exams.

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  • 36. 

    According to the court system, promotions based on subjective assessments ________.

    • Support employers in adverse impact claims

    • Violate the Americans with Disabilities Act

    • Must be supported by objective evidence

    • Are valid under the Civil Rights Act of 1991

    Correct Answer
    A. Must be supported by objective evidence
    Explanation
    Promotions based on subjective assessments must be supported by objective evidence. This means that employers cannot solely rely on personal opinions or biased judgments when making promotion decisions. They need to have concrete and measurable evidence to support their assessment of an employee's qualifications and performance. This requirement ensures fairness and reduces the potential for discrimination or favoritism in the promotion process.

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  • 37. 

    Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available in Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. Which of the following, if true, would best support the argument that Dick's should add a career development aspect to its human resource activities?

    • Dick's Sporting Goods' current policies and practices categorize the firm as a highperformance work system.

    • Dick's Sporting Goods' performance appraisals will include development plans and individual goal setting.

    • Dick's Sporting Goods' sales volume and hourly employee needs typically fluctuate throughout the year.

    • Dick's Sporting Goods' will screen potential candidates using structured situational interviews.

    Correct Answer
    A. Dick's Sporting Goods' performance appraisals will include development plans and individual goal setting.
    Explanation
    This answer supports the argument that Dick's should add a career development aspect to its human resource activities because including development plans and individual goal setting in performance appraisals shows that the company is committed to helping employees grow and advance in their careers. This indicates that Dick's values employee development and recognizes the importance of supporting their career needs.

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  • 38. 

    Smith Industries has established a career development program for its employees that offers career coaching and workshops. However, a recent employee survey indicates that many women still feel dissatisfied about their career opportunities at the firm. Which of the following would most likely improve the attitudes of female employees at Smith Industries?

    • Smith installs an electronic performance support system for telecommuters

    • Smith provides hardship allowances to all minority employees.

    • Smith increases the number of performance appraisals.

    • Smith implements a flexible career track system.

    Correct Answer
    A. Smith implements a flexible career track system.
    Explanation
    Implementing a flexible career track system would most likely improve the attitudes of female employees at Smith Industries. This system would allow women to have more control over their career paths and provide them with opportunities for growth and advancement. It would address their dissatisfaction with career opportunities by offering them the flexibility to pursue different roles and responsibilities within the company. This would help to create a more inclusive and supportive work environment for female employees, ultimately improving their attitudes towards their careers at the firm.

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  • 39. 

    All of the following methods are used by firms to recruit and retain retirement-age workers EXCEPT ________.

    • Implementing phased retirement programs

    • Offering them flexible work arrangements

    • Using psychometric selection tests

    • Offering them part-time positions

    Correct Answer
    A. Using psychometric selection tests
    Explanation
    The given question asks for the method that is not used by firms to recruit and retain retirement-age workers. The correct answer is "using psychometric selection tests." Psychometric tests are commonly used in the recruitment process to assess candidates' cognitive abilities, personality traits, and skills. However, when it comes to retirement-age workers, these tests may not be as relevant or effective in determining their suitability for a position. Therefore, firms are less likely to use psychometric selection tests when recruiting and retaining retirement-age workers.

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  • 40. 

    ________ focuses on helping an employee make long-term career plans, while ________ addresses an employee's short-term job skills.

    • Mentoring; coaching

    • Coaching; mentoring

    • Recruiting; coaching

    • Appraising; training

    Correct Answer
    A. Mentoring; coaching
    Explanation
    Mentoring focuses on helping an employee make long-term career plans, providing guidance, support, and sharing experiences to help them achieve their goals. Coaching, on the other hand, addresses an employee's short-term job skills by providing specific feedback, guidance, and training to improve performance in their current role.

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  • 41. 

    Which of the following best describes career planning?

    • A deliberate process through which someone becomes aware of personal skills, interests, knowledge, and motivations and establishes action plans to attain specific career goals

    • The lifelong series of activities that contribute to a person's career exploration, establishment, success, and fulfillment

    • A process of helping employees to better understand and develop their career skills and interests and to use these skills and interests most effectively

    • The process of educating, instructing, and training subordinates as they develop their career interests and job skills

    Correct Answer
    A. A deliberate process through which someone becomes aware of personal skills, interests, knowledge, and motivations and establishes action plans to attain specific career goals
    Explanation
    Career planning is a deliberate process that involves self-awareness and goal-setting. It requires individuals to assess their personal skills, interests, knowledge, and motivations in order to create action plans that will help them achieve their specific career goals. This process is focused on understanding oneself and taking intentional steps towards a desired career path.

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  • 42. 

    Employers benefit from offering career development programs to employees in all of the following ways EXCEPT ________.

    • Supporting recruitment efforts

    • Boosting employee commitment

    • Enhancing employee strengths

    • Facilitating performance analysis

    Correct Answer
    A. Facilitating performance analysis
    Explanation
    Employers benefit from offering career development programs to employees in multiple ways. These programs support recruitment efforts by attracting talented individuals who value growth opportunities. They also boost employee commitment by showing that the company is invested in their professional growth. Additionally, career development programs enhance employee strengths by providing training and skill-building opportunities. However, facilitating performance analysis is not a direct benefit of offering career development programs. While these programs may indirectly contribute to performance analysis by improving employee skills and knowledge, their primary focus is on personal and professional growth rather than performance evaluation.

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  • 43. 

    Which of the following best explains the meaning of the term "glass ceiling"?

    • Formal corporate policies that prevent women from receiving the training needed to advance their careers

    • Spoken opinions by corporate leaders that women lack the knowledge and skills required for career advancement

    • Structural yet subtle barriers in corporate environments that inhibit the rise of talented women to leadership positions

    • Inadequate educational opportunities which ultimately limit the network opportunities available to women in the workforce

    Correct Answer
    A. Structural yet subtle barriers in corporate environments that inhibit the rise of talented women to leadership positions
    Explanation
    The term "glass ceiling" refers to the invisible barriers that prevent women from advancing to higher positions in the corporate world, despite their qualifications and abilities. These barriers are often subtle and ingrained in the organizational structure, making it difficult for women to break through and reach leadership positions. This answer best explains the meaning of the term as it highlights the structural nature of these barriers and their impact on talented women's career progression.

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  • 44. 

    In regards to an employee's career development, it is the primary responsibility of the ________ to make career plans, set goals, and utilize development opportunities.

    • Employer

    • Employee

    • Recruiter

    • HR manager

    Correct Answer
    A. Employee
    Explanation
    The correct answer is employee because it is the individual employee's responsibility to take charge of their own career development. This includes making career plans, setting goals, and actively seeking out and utilizing development opportunities. While employers, recruiters, and HR managers can provide support and resources, it ultimately falls on the employee to take ownership of their own professional growth and advancement.

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  • 45. 

    All of the following are the role of the employer in an employee's career development EXCEPT ________.

    • Communicating policies and procedures

    • Analyzing interests, values, and skills

    • Providing performance feedback

    • Offering a variety of career paths

    Correct Answer
    A. Analyzing interests, values, and skills
    Explanation
    The employer plays a crucial role in an employee's career development by communicating policies and procedures, providing performance feedback, and offering a variety of career paths. However, analyzing interests, values, and skills is typically the responsibility of the employee themselves, as they are the ones who have the best understanding of their own preferences and abilities.

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  • 46. 

    Tanya accused a male superior of sexual harassment. Later, Tanya was turned down for a promotion because the accused superior persuaded Tanya's current supervisor not to promote Tanya. This is most likely an example of ________.

    • Demotion

    • Retaliation

    • Dissonance

    • Defensive behavior

    Correct Answer
    A. Retaliation
    Explanation
    This scenario is most likely an example of retaliation. Tanya accused her male superior of sexual harassment, and as a result, she was turned down for a promotion. This suggests that the accused superior, in an act of revenge, persuaded Tanya's current supervisor not to promote her. Retaliation is the act of seeking revenge or taking action against someone in response to a perceived wrong or injustice, which aligns with the situation described.

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  • 47. 

    Jackie is working with a coach to identify her personal skills and interests. Afterwards, she will investigate opportunities that fit her skills and interests and set specific career goals. In which of the following activities is Jackie most likely participating?

    • Career management

    • Career development

    • Career planning

    • Job training

    Correct Answer
    A. Career planning
    Explanation
    Jackie is most likely participating in career planning. This involves working with a coach to identify her personal skills and interests, investigating opportunities that fit her skills and interests, and setting specific career goals. Career management refers to the ongoing process of managing one's career, while career development involves the continuous growth and improvement of skills and knowledge. Job training specifically focuses on acquiring the necessary skills for a particular job.

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  • 48. 

    Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available in Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. All of the following questions are relevant to Dick's Sporting Goods' decision to implement a career development program EXCEPT:

    • What is the average length of time that an employee works for Dick's Sporting Goods?

    • How would the profits of Dick's Sporting Goods be affected by a change in hiring practices?

    • What are the career needs and opportunities available to minorities and women employed by Dick's Sporting Goods?

    • What will be the effect on recruiting and placement if employees' interests and attitudes are taken into consideration by the HR department at Dick's Sporting Goods?

    Correct Answer
    A. How would the profits of Dick's Sporting Goods be affected by a change in hiring practices?
    Explanation
    The correct answer is "How would the profits of Dick's Sporting Goods be affected by a change in hiring practices?" This question is not relevant to Dick's decision to implement a career development program. The passage states that the firm has decided to implement policies, practices, and programs that support employees' career needs, indicating that the focus is on employee development and retention, rather than on the financial impact of hiring practices on profits.

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  • 49. 

    All of the following are characteristics of effective mentors EXCEPT ________.

    • Developing a trustworthy relationship

    • Guiding protégés into important projects

    • Focusing on the protégé's daily tasks

    • Setting high standards for protégés

    Correct Answer
    A. Focusing on the protégé's daily tasks
    Explanation
    Effective mentors should not only focus on the protégé's daily tasks. Instead, they should guide protégés into important projects, set high standards for them, and develop a trustworthy relationship. By focusing on important projects and setting high standards, mentors help protégés grow and develop their skills. Additionally, developing a trustworthy relationship is crucial for effective mentorship as it creates a safe and supportive environment for the protégé to learn and seek guidance. Therefore, the correct answer is "focusing on the protégé's daily tasks."

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Quiz Review Timeline (Updated): Mar 22, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 05, 2019
    Quiz Created by
    Jake
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