Robertson April 2017 Individual Contest

Digital governance is indeed a part of the Customer Experience "Big Rock". This means that digital governance, which involves the management and control of digital assets, processes, and policies, is considered an important aspect of providing a positive customer experience. By effectively implementing digital governance practices, organizations can ensure that their digital channels and interactions with customers are consistent, user-friendly, and aligned with their overall customer experience strategy. Thus, the statement "Digital Governance and the process around governance are part of the Customer Experience 'Big Rock'" is true.

The AT&T Golden Boy is an alternative name for or was previously known as the Spirit of Communication and the Genius of Telegraphy.

The correct answer is Mark because the question asks for the first name of the celebrity in the new AT&T Ad Campaign, and Mark is a valid first name.

Joey's peer who leads In-Building Solutions and Wi-Fi Services in the new organization has the last name Hughes.

The given article title suggests that AT&T is playing the role of both an underdog and a bully in a cable war. This indicates that AT&T is involved in a competitive situation where they are both being underestimated and using aggressive tactics. Therefore, the statement "AT&T Plays Underdog, and bully, in cable war" is likely true.

AT&T completing its spin-off of AT&T Wireless in 2001 means that the company successfully separated AT&T Wireless into its own independent entity. This implies that AT&T Wireless is no longer a subsidiary or part of AT&T, but rather operates as a separate company. Therefore, the statement "True" is correct as it accurately reflects the event of AT&T Wireless becoming an independent company after the spin-off.

The correct answer includes the tips that were reviewed in last year's "Learn things" for September. These tips are: 1) Act or React – You’re in control of how you respond, but rarely the stressor, 2) Don’t underestimate the “Deep Breath” or the short “Step Away”, and 3) Schedule a “recovery time” after every 90 minutes of concentration (even 5 minutes). These tips were discussed as effective ways to handle stress.

Janet attended the Corporate Solutions CIO Forum in Orlando, FL last year (2016) to present Business Center.

The last photo posted to the team T-Space Site was of Jeff Squyres on vacation.

Macmillan won January's Team Contest based on the information given.

The correct answer is False. The given statement suggests that the leading marketing tag on the Enterprise Business landing page is "The Power of &" Campaign. However, this statement is not complete and does not make sense. It is unclear what the tag is referring to or what the campaign is about. Therefore, the answer is False as the statement is incomplete and not readable.

Alexander Graham Bell invented the telephone in 1876, for which he received two patents. In the same year, he also founded the company that eventually became AT&T.

The correct answer is "Making connections during dangerous weather" because the first line of the AT&T Insider Article mentioned that their network is often compared to oxygen - invisible but important. This suggests that the article is about the importance of maintaining connections during dangerous weather conditions, emphasizing the vital role of AT&T's network in such situations.

The given statement is false because Randall Stephenson is no longer the CEO of AT&T. He stepped down from his position as CEO on July 1, 2020, and was succeeded by John Stankey. Therefore, the statement is incorrect as of the current time.

Bell Telephone Laboratories Inc. was not established by AT&T as its research and development subsidiary in 1927. It was actually established by the Western Electric Company, which was a subsidiary of AT&T, in 1925. This research and development subsidiary played a crucial role in developing various technologies and inventions, including the transistor, which revolutionized the field of electronics. Therefore, the correct answer is false.

The correct answer is "Promote Digital Adoption through our employees and customers, Define and create the right digital experiences across LBGUPS, Improve Speed to Market and Costs, Create an effortless and integrated Customer Experience." These options are referred to as "Digital Big Rocks" by Mo. They represent key areas of focus for promoting digital adoption, creating digital experiences, improving speed to market and costs, and enhancing customer experience.

The correct answer is Becky Alamat Massey. This person is the AVP (Assistant Vice President) who is in charge of the Business Center Chat Agents.

Employee engagement is the top priority in the Advanced Solutions Focus Areas for 2017. This means that the company is focusing on creating a work environment where employees feel motivated, committed, and connected to their work. By prioritizing employee engagement, the company aims to enhance productivity, retain talented employees, and foster a positive and collaborative workplace culture. This focus on employee engagement suggests that the company recognizes the importance of its workforce in driving success and achieving its goals.

Janet is presenting at the GBAC and AP RAC customer conferences this year. The other options, ABAC and EMEA RAC, are not mentioned as conferences where Janet will be presenting.

The correct answer choices for the "More Awesome" Tips Section in the January All Hands Meeting about Setting and Achieving Goals are: Release Doubts, Self Affirmation - Be good to yourself, and Choose goals that motivate you. These tips suggest that in order to set and achieve goals, it is important to let go of doubts, be kind to oneself through self-affirmation, and select goals that inspire and motivate.