Employee Satisfaction Quiz! Trivia Questions
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Signs of employee satisfaction include
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Smiling
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Participating in company events
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Criticizing managers and supervisors
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Taking on additional job responsibilities
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Are you familiar with the term employee satisfaction? Could you pass this quiz? Employee satisfaction is a term used to describe whether employees are happy and content at work. Researchers have also observed that job satisfaction measures differ in the extent to which they measure feelings about the job. Take this quiz and look at how much you understand the See moreterm employee satisfaction.
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- 2.
A satisfied employee will spend a little bit more time at work than one who is unhappy.
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True
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False
Correct Answer
A. TrueExplanation
Unhappy, unmotivated employees often couldn’t care less about clocking in right on the dot or leaving five minutes late to finish a last-minute project. Take note of those who are happy to be at work for a few extra minutes.Rate this question:
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- 3.
Signs of unhappy employees include
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Frequently missing or being late to work
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Being wasteful with company resources
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Keeping a clean work area
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Following all safety standards
Correct Answer(s)
A. Frequently missing or being late to work
A. Being wasteful with company resourcesExplanation
Unhappy employees need to be identified quickly and steps need to be taken to reverse the negative trend of dissatisfaction.Rate this question:
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- 4.
Satisfied employees directly impact:
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Company revenue
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Company profitability
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Company branding
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Customer relations
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All of the above
Correct Answer
A. All of the aboveExplanation
Satisfied employees directly impact all of the mentioned aspects. When employees are satisfied, they are more likely to be productive and engaged, leading to increased company revenue and profitability. Moreover, satisfied employees are more likely to speak positively about the company, contributing to a positive company branding. Additionally, satisfied employees provide better customer service and build stronger relationships with customers, which in turn improves customer relations. Therefore, all of the mentioned aspects are directly influenced by employee satisfaction.Rate this question:
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- 5.
Satisfied employees directly impact HR costs.
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True
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False
Correct Answer
A. TrueExplanation
Turnover can be one of the highest costs attributed to the HR department. Retaining workers help create a better environment, and makes it easier to recruit quality talent and save money. The bottom line: satisfied employees are typically much less likely to leave.Rate this question:
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- 6.
What are the top three elements of building satisfied employees?
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Respect, Trust, and Security
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Security, Benefits, and Salaries
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Good managers, career training, healthy environment
Correct Answer
A. Respect, Trust, and SecurityExplanation
According to the SHRM report, employees rate respectful treatment of all employees as the most important factor in job satisfaction.Rate this question:
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- 7.
A TINYpulse survey from 2013 revealed that transparency was the #1 factor for employee engagement. How do we define employee transparency?
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Talking about other employees behind their backs.
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Talking about other employees in front of them.
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Consistently candid and open management communication.
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Never speaking with employees about other employees.
Correct Answer
A. Consistently candid and open management communication.Explanation
The correct answer is consistently candid and open management communication. This is because transparency in the workplace refers to the practice of sharing information, updates, and feedback openly and honestly with employees. It involves providing clear and accurate communication about company goals, decisions, and performance, as well as being transparent about challenges and opportunities. This helps to build trust, foster engagement, and create a positive work environment. Talking about other employees behind their backs or in front of them is not a definition of employee transparency, as it involves gossip and can create a toxic work culture. Never speaking with employees about other employees does not address the concept of transparency either.Rate this question:
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- 8.
A key factor of employee satisfaction is having an integrated brand story so that we are speaking in consistently the same manner whether we're talking to a customer, vendor, or employee.
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True
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False
Correct Answer
A. TrueExplanation
Having an integrated brand story is indeed a key factor in employee satisfaction because it ensures consistency in communication across different stakeholders. When employees are aligned with the brand story, they can effectively represent the company's values and messaging to customers, vendors, and other employees. This consistency creates a cohesive and positive brand image, which can enhance employee satisfaction and engagement.Rate this question:
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- 9.
We provide the following methods of communicating with employees, all of which are designed to increase employee satisfaction.
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Print newsletter
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Email newsletter
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Monthly company-wide events
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Annual letters from the CEO
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An intra-net where employees can share "wins."
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Monthly departmental team-building exercises
Correct Answer(s)
A. Email newsletter
A. Annual letters from the CEO
A. An intra-net where employees can share "wins."
A. Monthly departmental team-building exercisesExplanation
The provided methods of communication are all designed to increase employee satisfaction. An email newsletter allows for regular updates and information sharing, keeping employees informed and engaged. Annual letters from the CEO show transparency and provide a sense of connection between the leadership and employees. An intra-net where employees can share "wins" fosters a positive and collaborative work environment. Monthly departmental team-building exercises promote teamwork and camaraderie among employees. These methods collectively contribute to improving employee satisfaction by keeping them informed, engaged, connected, and fostering a positive work culture.Rate this question:
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Quiz Review Timeline (Updated): Mar 22, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 22, 2023Quiz Edited by
ProProfs Editorial Team -
Jan 17, 2019Quiz Created by
Saurabh
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