Eva Gha Kp Learning
- 1.
A (CHN) customer is travelling to China via MNL/TPE/TSA/PVG. What are the required travel documents to be eligible to on board the flight?
- A.
Passport validity more than 6 months, ETKT, and baggage
- B.
Passport validity more than 6 months, Tai Bao Zheng
- C.
Passport validity more than 6 months, Exit and Entry permit
- D.
Passport validity more than 6 months, Taiwan Travel Authorization Certificate
Correct Answer
C. Passport validity more than 6 months, Exit and Entry permitExplanation
The correct answer is "Passport validity more than 6 months, Exit and Entry permit." This is because when a CHN customer is traveling to China via MNL/TPE/TSA/PVG, they would need a passport that is valid for more than 6 months. Additionally, they would need an Exit and Entry permit, which is required for traveling to and entering China. The other options listed do not include the necessary Exit and Entry permit.Rate this question:
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- 2.
Countries who are eligible to apply for ROC Taiwan Travel Authorization Certificate
- A.
Thailand
- B.
Korea
- C.
Laos
- D.
Brunei
Correct Answer
C. LaosExplanation
The given answer, Laos, is correct because it is one of the countries that are eligible to apply for the ROC Taiwan Travel Authorization Certificate. This certificate allows citizens of certain countries to enter Taiwan for tourism or business purposes without a visa. Therefore, citizens of Laos can apply for this certificate and travel to Taiwan without the need for a visa.Rate this question:
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- 3.
A (TWN) passport without Personal ID number will travel to Taipei, which of the following documents can be used to enter Taipei without any problem?
- A.
Used and Expired Entry Permit
- B.
Philippine Passport
- C.
APRC
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
All of the above documents can be used to enter Taipei without any problem. A (TWN) passport without Personal ID number can be used to enter Taipei, as well as a used and expired entry permit, a Philippine passport, and an Alien Permanent Resident Certificate (APRC).Rate this question:
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- 4.
Customer is travelling on Business Class to Taipei with Star Alliance Gold and emergency passport. Customer is a citizen of Philippine, which of the following travel document is valid to enter Taipei?
- A.
Diplomatic Passport
- B.
US Green Card
- C.
None of the Above, emergency passport is okay to accept
- D.
All of the above
Correct Answer
C. None of the Above, emergency passport is okay to acceptExplanation
The customer is a citizen of the Philippines and is traveling to Taipei. The options provided, which are a Diplomatic Passport and a US Green Card, are not applicable in this scenario. The customer is already traveling with an emergency passport, which is valid for entry into Taipei. Therefore, the correct answer is "None of the Above, emergency passport is okay to accept."Rate this question:
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- 5.
Which of the following entry is correct?
- A.
OS IGNORE NO SHOW
- B.
BR OS IGNORE NOSHOW
- C.
OS BR INGORE NO SHOW
- D.
OS BR IGNORE NO SHOW
Correct Answer
D. OS BR IGNORE NO SHOWExplanation
The correct answer is "OS BR IGNORE NO SHOW". This entry is correct because it follows the pattern of the other entries, with "OS" and "BR" representing different entities, and "IGNORE NO SHOW" indicating a specific action or behavior. The other options either have incorrect spellings or do not follow the given pattern.Rate this question:
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- 6.
Canada conduct eTA policy , which description is false ?
- A.
Canadian PR card holder does not need to present eTA for entering Canada.
- B.
American permanent card holder entry Canada by air side should present eTA. Otherwise, if they entry Canada by sea side or land side does not need to present eTA.
- C.
Studying visa or working visa holders do not need to present eTA for entering Canada.
- D.
The eTA validity is 5 years. Or traveling with passport and accompany with eTA, if one of them expired was not valid for entering Canada
Correct Answer
C. Studying visa or working visa holders do not need to present eTA for entering Canada.Explanation
The correct answer is that studying visa or working visa holders do not need to present eTA for entering Canada. This means that individuals who hold a studying visa or working visa are exempt from the requirement of presenting an eTA when entering Canada. The other statements in the question provide accurate information about the eTA policy, such as the requirement for American permanent card holders to present an eTA when entering Canada by air, and the validity of the eTA for 5 years.Rate this question:
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- 7.
Which document is "not" eligible to apply Online Application for R.O.C. (Taiwan) Travel Authorization Certificate. Holding any one of the following countries :the United States, Canada, the United Kingdom, Japan, Australia, New Zealand and Korea; or one of the signatories of the Schengen Agreement
- A.
Valid Resident or Permanent Resident Card
- B.
Valid Entry Visa
- C.
Resident card or visa that has expired less than 10 years prior to the date of arrival in Taiwan
- D.
The visa covered with VOID, CANCELLED, or CANCELLED WITHOUT PREJUDICE
Correct Answer
D. The visa covered with VOID, CANCELLED, or CANCELLED WITHOUT PREJUDICEExplanation
The visa covered with VOID, CANCELLED, or CANCELLED WITHOUT PREJUDICE is not eligible to apply for the Online Application for R.O.C. (Taiwan) Travel Authorization Certificate. This means that if the visa has been marked as void, cancelled, or cancelled without prejudice, the applicant cannot use it to apply for the travel authorization certificate.Rate this question:
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- 8.
Which document is not eligible to apply Online Application for R.O.C. (Taiwan) Travel Authorization Certificate.
- A.
Holding the United States Valid Entry Visa
- B.
Holding Canada Valid Resident or Permanent Resident Card
- C.
Holders of ROC (Taiwan) entry visas bearing the remark FL (i.e., foreign laborer) or X (i.e., others), as well as holders of ROC (Taiwan) resident certificate with stated purpose of residence being foreign labor
Correct Answer
C. Holders of ROC (Taiwan) entry visas bearing the remark FL (i.e., foreign laborer) or X (i.e., others), as well as holders of ROC (Taiwan) resident certificate with stated purpose of residence being foreign laborExplanation
The document that is not eligible to apply for the R.O.C. (Taiwan) Travel Authorization Certificate is the holders of ROC (Taiwan) entry visas bearing the remark FL (i.e., foreign laborer) or X (i.e., others), as well as holders of ROC (Taiwan) resident certificate with stated purpose of residence being foreign labor. This means that individuals who have visas or resident certificates indicating that their purpose of residence is foreign labor are not eligible to apply online for the travel authorization certificate.Rate this question:
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- 9.
When you through check-in passengers to other airlines, sometimes you will get a boarding pass with “GATE” indicator on seat number, what does that mean and what will you do?
- A.
That means the other airline is quite full and passengers can only get the seat at gate.
- B.
Pass this information to passengers instead of offloading them from other airline
- C.
All of the above are correct.
Correct Answer
C. All of the above are correct.Explanation
The given correct answer states that all of the options mentioned are correct. This means that when a passenger receives a boarding pass with a "GATE" indicator on the seat number, it indicates that the other airline is quite full and passengers can only get a seat at the gate. In this situation, the appropriate action would be to pass this information to the passengers instead of offloading them from the other airline.Rate this question:
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- 10.
What's the discount for Prepaid Excess Baggage?
- A.
40% OFF.
- B.
30% OFF.
- C.
20% OFF.
- D.
10% OFF.
Correct Answer
D. 10% OFF.Explanation
The discount for Prepaid Excess Baggage is 10% OFF. This means that customers who choose to pay for their excess baggage in advance will receive a discount of 10% off the regular price.Rate this question:
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- 11.
Which description is correct about seat regulation?
- A.
Passengers travel with CBBG can take an emergency exit seat.
- B.
Passengers travel with car seat have to be placed in a window, E or F is also applicable.
- C.
WCHR PAX have to be seated in an aisle seat.
Correct Answer
B. Passengers travel with car seat have to be placed in a window, E or F is also applicable.Explanation
Passengers who are traveling with a car seat are required to be seated in a window seat, and seats E or F are also acceptable options.Rate this question:
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- 12.
If there is a TWN-nationality passenger returning TWN but without holding Taiwan passport, which of the following answer is the INCORRECT procedure?
- A.
Get the confirmation from Taiwan immigration to check whether the passenger is allowed to enter Taiwan without Taiwan passport or not.
- B.
Once you get the positive confirmation from Taiwan immigration, agent should comment on Print on Onboard Service List, input facilitation number in passport number field and a future date in expiry date field
- C.
Input "CHN" as passenger's nationality and leave it like that.
Correct Answer
C. Input "CHN" as passenger's nationality and leave it like that.Explanation
The incorrect procedure is to input "CHN" as the passenger's nationality and leave it like that. This is incorrect because the passenger is not a Chinese national and does not hold a Chinese passport. The correct procedure would be to get confirmation from Taiwan immigration regarding the passenger's entry requirements and follow their instructions accordingly.Rate this question:
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- 13.
When a passenger has an onward BR/B7 connection in a separate booking, which of the following answer is the correct procedure to do?
- A.
Press "Add Itinerary" button to continue the check-in process.
- B.
Press "Find Connection" button to continue the check-in process.
Correct Answer
B. Press "Find Connection" button to continue the check-in process.Explanation
When a passenger has an onward BR/B7 connection in a separate booking, the correct procedure is to press the "Find Connection" button to continue the check-in process. This button allows the system to search for the passenger's connection and ensure a smooth transition between flights. By pressing this button, the passenger can provide the necessary information for the system to locate the connection and make the appropriate arrangements.Rate this question:
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- 14.
Regarding to pre-paid excess baggage, which of the following answer is not correct?
- A.
In CM, the EMD for pre-paid excess baggage can be associated automatically to ETKT and showed on customer's CPT.
- B.
When passenger doesn't use the pre-paid excess baggage quota, agent should manually disassociate the EMD from the ETKT.
- C.
For customer who has pre-paid excess baggage quota, there are different SK codes in customer's record indicating "piece" or "weight".
- D.
When it requires to check credit card for EMD(CCA check), CM system can alert agent without checking the special service column.
Correct Answer
D. When it requires to check credit card for EMD(CCA check), CM system can alert agent without checking the special service column.Explanation
The given answer is not correct because the CM system does not have the capability to alert the agent without checking the special service column when it requires a credit card check for EMD (CCA check). This means that the agent must manually check the special service column to determine if a credit card check is required for the EMD.Rate this question:
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- 15.
Which statement is incorrect for pet travel?
- A.
Effective from MAY 01, 2018 (the travel date), if passengers have Pet Travel request, they need to download and fill out the “ Passenger’s Declaration for Live Animal” form for two copies and submit them at the check-in desk
- B.
Animals older than 8 weeks will be accepted for carriage
- C.
Brachycephalic dog/cat breeds and any “mix” of will not be accepted for carriage from Apr 1st to Nov 30th at Northern Hemisphere points and from Oct 1st to Mar 31st at Southern Hemisphere points
- D.
Each adult passenger is allowed to check-in one dog or one cat per flight.
Correct Answer
B. Animals older than 8 weeks will be accepted for carriageExplanation
The statement "Animals older than 8 weeks will be accepted for carriage" is incorrect. It should be "Animals younger than 8 weeks will not be accepted for carriage."Rate this question:
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- 16.
Which kind of passengers can take emergency exit seat??
- A.
Does not have sufficient mobility, strength and or dexterity in both arms/hands or legs.
- B.
Passengers over than 15 years old with good healthy body.
- C.
Deportees or their escorts.
- D.
Passenger traveling with service animals.
Correct Answer
B. Passengers over than 15 years old with good healthy body.Explanation
Passengers over the age of 15 with a good healthy body can take the emergency exit seat. This is because they are expected to have the physical ability and strength to operate the emergency exit in case of an emergency. It is important for passengers in this seat to be able to assist in the event of an evacuation, and therefore, they need to have the necessary mobility, strength, and dexterity.Rate this question:
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- 17.
If passengers have been assigned an exit seat, which of the following the task of passengers should not be perform when cabin crew member is not available??
- A.
Be able to locate the emergency exit
- B.
Be able to recognize the emergency exit opening mechanism and the operation instruction
- C.
Be able to activate and stabilize the slide after deployment to assist others in getting off the slide.
- D.
Meal service
Correct Answer
D. Meal serviceExplanation
Passengers who have been assigned an exit seat should not perform the task of meal service when a cabin crew member is not available. This is because meal service is not a safety-related task and does not directly contribute to the passengers' ability to locate and operate the emergency exit or assist others in evacuating the aircraft. The other options, such as being able to locate the emergency exit, recognize the opening mechanism, and activate and stabilize the slide, are all crucial tasks that passengers should be able to perform in case of an emergency.Rate this question:
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- 18.
Which country's passport holder is not eligible to apply Online Application for R.O.C. (Taiwan) Travel Authorization Certificate.
- A.
Nepal
- B.
Cambodia
- C.
Laos
- D.
Myanmar
Correct Answer
A. NepalExplanation
Nepal is the correct answer because the passport holders from Nepal are not eligible to apply for the R.O.C. (Taiwan) Travel Authorization Certificate through the online application process. This means that individuals with a Nepalese passport cannot use the online system to obtain the travel authorization certificate for traveling to Taiwan.Rate this question:
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- 19.
Which statement is not correct about UM passenger?
- A.
UM is normally between 5 years old and 12 years old.
- B.
UM may normal not be seated next to adult male passengers.
- C.
UM only can be seated next to adult female passengers without exception
Correct Answer
C. UM only can be seated next to adult female passengers without exceptionExplanation
The statement "UM only can be seated next to adult female passengers without exception" is not correct about UM passengers. UM passengers may not be seated next to adult male passengers, but they are not exclusively limited to being seated next to adult female passengers.Rate this question:
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- 20.
Which of the following is not ECPP privilege?
- A.
Priority Tag
- B.
Extra Baggage Allowance
- C.
VIP lounge
- D.
All of the above
Correct Answer
B. Extra Baggage AllowanceExplanation
Extra Baggage Allowance is not considered an ECPP privilege because it is a service offered to passengers who need to carry additional luggage beyond the standard allowance. ECPP privileges typically include benefits such as priority tags for luggage, access to VIP lounges, and other exclusive services that enhance the travel experience. Extra Baggage Allowance, on the other hand, is an additional service that passengers can purchase separately, rather than being a privilege granted to certain individuals.Rate this question:
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- 21.
(5) FIVE SECURITY QUESTIONS 1. ________ 2. ________ 3. ________ 4. ________ 5. ________
Correct Answer
Are there any items in your bags that you did not pack yourself?
Have you been given any items to carry by another person?
Are there any dangerous good in your bags?
Have your bags been out of your immediate control since you packed them?
Do you have any electronic devices that were purchased, repaired, or out of your control during the trip?Explanation
The correct answer includes a list of five security questions that are commonly asked at airports or other security checkpoints. These questions are designed to ensure the safety and security of passengers and prevent the transportation of dangerous or unauthorized items. The questions cover topics such as the contents of the bags, items given by others, dangerous goods, control over the bags, and electronic devices. By asking these questions, authorities can assess the potential risks and take appropriate measures to maintain security.Rate this question:
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Current Version
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Mar 21, 2023Quiz Edited by
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Jun 21, 2018Quiz Created by
Sammpoy
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