This quiz titled 'MEMBERSUPPORT: MLTC QUIZ 1' assesses skills in navigating Casetrakker for managing healthcare services and authorizations. It tests knowledge on handling real-world scenarios such as claim denials, member service requests, and coordination with care managers.
Letters & Attachments
Member Contacts
Member File
Authorizations
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Customer care - general inbound
Sw inquiry
Customer care - care manager services
Customer care- sw inquiry
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Social Work dept.
Field Assessor
Care Coordinator
Care Manager
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Cm
Um
Enrollment
Field assessor
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Care Manager
Social Work dept.
Intake UAS Nurse
Intake CDPAP
Intake Coordinator
CDPAP dept.
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MEMBER SERVICES SUPERVISOR
CLINICAL TEAM MANAGER
CARE MANAGER
CARE COORDINATOR
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True
False
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JOURNAL & MEMBER FILE
JOURNAL & AUTHORIZATIONS
JOURNAL & MEMBER CONTACTS
JOURNAL & LETTERS & ATTACHMENTS
JOURNAL & ASSESSMENTS
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