MGT 320 Midterm Review Questions

All individuals listed in the options belong to a protected class except for Gib Johnson. Being a Persian Gulf War veteran does not qualify as a protected class under anti-discrimination laws. Protected classes typically include characteristics such as race, color, religion, sex, national origin, age, disability, and veteran status.

Outsourcing is the correct answer because it refers to the practice of hiring external individuals or companies to perform specific tasks or services instead of using in-house resources. In this scenario, Knott's Construction subcontracts the plumbing and electrical work to external parties, indicating that they are outsourcing these particular tasks while handling the structural work themselves.

The process of hire- or no- hire decision describes the selection step of the hiring process. This step involves evaluating the pool of candidates and choosing the most suitable individual for the job. It includes reviewing resumes, conducting interviews, and assessing the skills and qualifications of applicants. The selection step is crucial in ensuring that the right candidate is chosen for the position, taking into consideration their qualifications, experience, and fit with the organization's culture and values.

The drug test implemented by the charter bus company is legally defensible as a reasonable business necessity. This is because the company has a legitimate reason for conducting the drug tests - ensuring the safety of their drivers and passengers. The significant reduction in accident rates indicates that the drug tests have been effective in achieving this goal. Although the test may disproportionately affect young minority males, it is not considered illegal or discriminatory as long as it is justified by the legitimate business need of ensuring safety.

A work flow analysis involves examining the input, processing, and output of a work process to evaluate its effectiveness. This analysis helps identify any inefficiencies or bottlenecks in the workflow and suggests improvements to streamline the process. It focuses on understanding how tasks are organized, how information flows, and how decisions are made within the process. Conducting a work flow analysis can help identify opportunities for automation, reassignment of tasks, or redesigning the process to improve overall efficiency and productivity.

The job applicant is claiming that the test she was given does not accurately measure the performance required for the actual job. This suggests that the test lacks validity, meaning it is not a valid measure of job performance.

TRM Company is addressing the challenge of globalization. Globalization refers to the increasing interconnectedness and interdependence of countries and organizations worldwide. In this case, TRM is focusing on creating a corporate identity that bridges cultural differences, which is a common challenge faced by organizations operating in a globalized world. By smoothing over cultural differences, TRM aims to enhance cooperation within the firm, enabling it to effectively navigate the challenges and opportunities presented by globalization.

The correct answer is No, because the speech requirement is an essential task that cannot be accommodated. This means that the ability to speak clearly and quickly is a crucial aspect of the job, and it cannot be modified or adjusted to accommodate Pauline's speech impediment. Therefore, the company's decision not to hire her is not considered discrimination under the Americans with Disabilities Act (ADA).

When a company uses self-managed work teams, the teams are given the authority to oversee and manage an entire product or ongoing service. This means that they are responsible for all aspects of the product or service, including its development, production, and delivery. This allows the teams to have a greater sense of ownership and accountability, as they are empowered to make decisions and take actions that directly impact the success of the product or service. By assuming this responsibility, the teams are able to work together more efficiently and effectively, leading to improved outcomes and customer satisfaction.

Companies that do not strive to be family-friendly are wasting significant talent by losing women who cannot sacrifice their family lives for a career. This implies that these companies are not providing a work environment that supports work-life balance and the needs of working mothers. As a result, women who prioritize their family lives are likely to leave these companies, leading to a loss of valuable talent. By not accommodating the needs of working mothers, these companies are missing out on the skills and contributions that these women could bring to the organization.

The job characteristics theory suggests that there are three psychological states that are central to job satisfaction and motivation. These include the meaningfulness of the job, control of job outcomes, and task significance. Meaningfulness of the job refers to the extent to which an individual perceives their work as valuable and worthwhile. This psychological state is important because when individuals find their work meaningful, they are more likely to be motivated, engaged, and satisfied in their job.

The correct answer is b. "You understand that this job requires a rotating shift, don’t you?" This question directly addresses the applicant's understanding of the job requirement for rotating shift work. It assesses their awareness and willingness to work in such a schedule without assuming any limitations or personal circumstances that may affect their availability.

The role of HR is to support and help managers perform their jobs. This means that HR professionals are responsible for providing guidance, resources, and assistance to managers in areas such as recruitment, training, performance management, and employee relations. They work closely with managers to ensure that they have the necessary tools and support to effectively manage their teams and achieve organizational goals. HR professionals also play a key role in aligning HR strategies and practices with the overall business objectives of the organization.

The correct answer is "specifications section". The specifications section of a job analysis typically lists the worker characteristics (KSAs - knowledge, skills, and abilities) that are required to perform the job successfully. This section provides specific details about the qualifications and attributes that a candidate must possess in order to meet the job requirements.

Isabella needs to explore the critical influence of "fit with business strategy" when examining job design within her firm. This means she should consider how well the design of the job aligns with the overall goals and objectives of the company. It is important for the job design to support and contribute to the business strategy in order to ensure organizational success and effectiveness.

Reference checks are an employer's best defense against liability in a negligent hiring lawsuit because they provide valuable information about a candidate's past performance, work ethic, and behavior. By contacting previous employers, the employer can verify the accuracy of the candidate's resume and gain insights into their abilities and character. This helps the employer make an informed decision and reduces the risk of hiring someone who may pose a threat or be unfit for the job. Handwriting analysis, structured interviews, honesty tests, and personality tests may be useful in the selection process, but reference checks are specifically mentioned as the best defense against liability.

Promoting internal candidates can lead to longevity in the job because they already have knowledge of the organization and are more likely to stay in the role for a longer period of time. This is advantageous as it reduces the need for frequent hiring and training of new employees, saving on benefit costs. Additionally, internal candidates bring fresh perspectives and ideas to the table, fostering innovation within the work unit.

A firm's differential business strategy refers to the creation of a unique product or service. This means that the firm aims to differentiate itself from competitors by offering something that is distinct and stands out in the market. This could be achieved through innovative features, superior quality, or a combination of factors that set the product or service apart. By pursuing a differential business strategy, the firm seeks to attract customers who are looking for something unique and are willing to pay a premium for it. This strategy can help the firm gain a competitive advantage and increase its market share.

The Equal Pay Act of 1963 permits pay differences for quality and quantity of production. This means that employers are allowed to differentiate pay based on the level of productivity and the quality of work performed. This provision recognizes that employees who produce more or better quality work may be compensated differently than those who do not. It does not prohibit merit pay plans or eliminate pay plans based on seniority. Additionally, the Act does not specifically require that gender be considered in compensation issues, although it does aim to address gender-based wage discrimination.

If the labor demand exceeds labor supply, HR needs can best be met with a response of training or retraining. This is because training or retraining employees will help them acquire the necessary skills and knowledge to meet the increased demand. By investing in their development, HR can ensure that existing employees are capable of handling the workload without having to hire new staff. This approach also promotes employee growth and retention, as they feel valued and supported in their professional development.