Multiple-choice: Marketing Basic Trivia Quiz Questions!

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Multiple-choice: Marketing Basic Trivia Quiz Questions! - Quiz

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Questions and Answers
  • 1. 

    A market consists of:

    • A.

      A group of potential customers with similar needs who are willing to exchange something of value.

    • B.

      Various kinds of products with similar characteristics.

    • C.

      Sellers offering substitute ways of satisfying needs.

    • D.

      All the firms within a particular industry.

    • E.

      Both a and c.

    Correct Answer
    E. Both a and c.
    Explanation
    The correct answer is "both a and c." This is because a market consists of a group of potential customers with similar needs who are willing to exchange something of value (option a), as well as sellers offering substitute ways of satisfying those needs (option c). In other words, a market involves both the demand side (customers) and the supply side (sellers) coming together to exchange goods or services.

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  • 2. 

    A market in which sellers offer various close substitute ways of satisfying the market's needs is called a:

    • A.

      Generic market.

    • B.

      Relevant market.

    • C.

      Product-market.

    • D.

      Central market.

    • E.

      Homogeneous market.

    Correct Answer
    C. Product-market.
    Explanation
    A market in which sellers offer various close substitute ways of satisfying the market's needs is called a product-market. In this type of market, there are multiple sellers providing similar products or services that can meet the same consumer needs or desires. This allows consumers to choose between different options based on their preferences, pricing, or other factors. It is different from a generic market where there may not be close substitutes or a relevant market that focuses on a specific segment or subset of the overall market. A central market refers to a physical location where goods or services are bought and sold, while a homogeneous market refers to a market where all the products or services are identical.

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  • 3. 

    Which of the following is the best example of a "generic market"?

    • A.

      The expensive ten-speed bicycle market

    • B.

      The U.S. college student creative expression market

    • C.

      The photographic market

    • D.

      The pet food market

    • E.

      The teenage market

    Correct Answer
    B. The U.S. college student creative expression market
    Explanation
    The U.S. college student creative expression market is the best example of a "generic market" because it encompasses a wide range of products and services that cater to the creative expression needs of college students. This market includes various forms of art supplies, musical instruments, writing materials, and other creative outlets that are commonly sought after by college students. The term "generic market" refers to a broad market category that is not specific to any particular product or industry, and the U.S. college student creative expression market fits this description as it encompasses a diverse range of products and services.

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  • 4. 

    A generic market

    • A.

      Competitor might have only a tiny market share in the generic market but a large share in its product-market.

    • B.

      Often includes consumers who will satisfy the same need in quite different ways.

    • C.

      Often involves sellers who compete in different product-markets.

    • D.

      All of the above are true.

    • E.

      None of the above are true.

    Correct Answer
    D. All of the above are true.
    Explanation
    All of the above statements are true. A generic market competitor may have a small market share in the overall generic market, but they might have a larger share in their specific product-market. This is because different competitors may focus on different product-markets within the generic market. Additionally, a generic market often includes consumers who have different preferences and satisfy their needs in various ways. Lastly, sellers in a generic market may compete in different product-markets, offering different products or services to cater to different consumer needs.

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  • 5. 

    A firm's "relevant market for finding opportunities":

    • A.

      Should be as large as possible.

    • B.

      Should have no geographic limits.

    • C.

      Should be no larger than its present product-market.

    • D.

      Should always be named in product-related terms.

    • E.

      None of the above is a true statement.

    Correct Answer
    E. None of the above is a true statement.
    Explanation
    The given options suggest different statements about a firm's "relevant market for finding opportunities." However, none of these statements are true. The size of the relevant market for finding opportunities may vary depending on the firm's specific goals and objectives. It may not necessarily be as large as possible or have no geographic limits. Similarly, it may not be limited to the firm's present product-market, and there is no requirement for it to always be named in product-related terms. Therefore, none of the given options accurately describe the characteristics of a firm's relevant market for finding opportunities.

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  • 6. 

    Market segmentation:

    • A.

      Tries to find heterogeneous submarkets within a market.

    • B.

      Means the same thing as marketing strategy planning.

    • C.

      Assumes that most submarkets can be satisfied by the same marketing mix.

    • D.

      Assumes that any market is likely to consist of submarkets.

    • E.

      All of the above are true statements.

    Correct Answer
    D. Assumes that any market is likely to consist of submarkets.
    Explanation
    Market segmentation is the process of dividing a market into distinct groups or submarkets based on certain characteristics, such as demographics, psychographics, or behavior. This process assumes that any market is likely to consist of submarkets, meaning that within a larger market, there are smaller segments with unique needs, preferences, and behaviors. By identifying and targeting these submarkets, businesses can tailor their marketing strategies and offerings to better meet the specific needs of each segment, increasing the chances of success in the market. Therefore, the statement "assumes that any market is likely to consist of submarkets" is a true statement.

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  • 7. 

    Naming broad product-markets is:

    • A.

      An assorting process

    • B.

      A disaggregating process

    • C.

      A segmenting process

    • D.

      An accumulating process

    • E.

      An aggregating process

    Correct Answer
    B. A disaggregating process
    Explanation
    Naming broad product-markets is a disaggregating process because it involves breaking down a larger market into smaller segments or categories based on specific characteristics or attributes. This process helps in identifying and understanding the different needs, preferences, and behaviors of consumers within each segment. By disaggregating the market, businesses can develop targeted marketing strategies and tailor their products or services to better meet the unique requirements of each segment, ultimately improving customer satisfaction and driving business growth.

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  • 8. 

    Segmenting:

    • A.

      Is essentially a disaggregating or "break it down" process.

    • B.

      Assumes that all customers can be grouped into homogeneous and profitable market segments.

    • C.

      Tries to aggregate together individuals who have similar needs and characteristics.

    • D.

      Usually results in firms aiming at smaller and less profitable markets.

    • E.

      Assumes that each individual should be treated as a separate target market.

    Correct Answer
    C. Tries to aggregate together individuals who have similar needs and characteristics.
    Explanation
    Segmenting is the process of grouping individuals with similar needs and characteristics together. This allows firms to target specific market segments that are more likely to be profitable. By identifying and understanding the common traits and preferences of these individuals, companies can tailor their products and marketing strategies to better meet their needs. This approach helps companies to focus their resources and efforts on smaller, more targeted markets, increasing their chances of success.

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  • 9. 

    "Good" market segments are those which are:

    • A.

      Heterogeneous within.

    • B.

      Operational.

    • C.

      Homogeneous between.

    • D.

      Substantial--meaning large enough to minimize operating costs.

    • E.

      All of the above.

    Correct Answer
    B. Operational.
    Explanation
    The term "operational" refers to market segments that can be effectively and efficiently targeted and served by a company. This means that the company has the necessary resources, capabilities, and infrastructure to meet the needs and demands of these segments. It implies that the company can effectively reach and communicate with the customers in these segments, deliver products or services to them, and provide ongoing support. In contrast, if a market segment is not operational, it may be difficult or impractical for the company to effectively serve those customers, resulting in wasted resources and potential losses.

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  • 10. 

    Having segmented its market, the Martinez Corp. has decided to treat each of two submarkets as a separate target market requiring a different marketing mix.  Apparently, Martinez is following the _______ target market approach.

    • A.

      Single

    • B.

      Combined

    • C.

      Multiple

    • D.

      Separate

    • E.

      General

    Correct Answer
    C. Multiple
    Explanation
    The correct answer is multiple. This is because the Martinez Corp. has divided its market into two submarkets and is treating each submarket as a separate target market. This indicates that they are using a multiple target market approach, where different marketing mixes are developed for each submarket.

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  • 11. 

    Segmenting and combining are two alternate approaches to developing market-oriented strategies.  Which of the following statements concerning these approaches is TRUE?

    • A.

      Combiners treat each submarket as a separate target market.

    • B.

      Segmenters try to develop a marketing mix that will have general appeal to several market segments.

    • C.

      A combiner looks at various submarkets for similarities rather than differences.

    • D.

      A segmenter assumes that the whole market consists of a fairly homogeneous group of customers.

    • E.

      Both segmenters and combiners try to satisfy some people very well rather than a lot of people fairly well.

    Correct Answer
    C. A combiner looks at various submarkets for similarities rather than differences.
    Explanation
    A combiner looks at various submarkets for similarities rather than differences. This means that instead of treating each submarket as a separate target market, a combiner focuses on finding commonalities among different submarkets. By doing so, a combiner can develop strategies that can be applied across multiple submarkets, potentially increasing efficiency and reducing costs. This approach is useful when there are similarities in customer needs and preferences across different submarkets.

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  • 12. 

    Behavioral segmenting dimensions do not include:

    • A.

      Benefits offered

    • B.

      Kind of shopping involved

    • C.

      Brand familiarity

    • D.

      Family life cycle

    • E.

      Type of problem solving

    Correct Answer
    D. Family life cycle
    Explanation
    Behavioral segmenting dimensions refer to the characteristics or behaviors of consumers that can be used to divide them into different market segments. These dimensions help marketers understand consumer preferences, needs, and buying behaviors. In this case, the correct answer is "family life cycle" because it is not a behavioral dimension that is typically used for segmenting consumers. Family life cycle refers to the different stages that a typical family goes through, such as marriage, having children, and becoming empty nesters. While family life cycle can be a useful demographic factor, it is not directly related to consumer behavior or buying patterns.

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  • 13. 

    When segmenting a product-market, a marketing manager should keep in mind that:

    • A.

      Demographic dimensions are usually the best place to start.

    • B.

      Qualifying dimensions help identify which customers are in the product-market.

    • C.

      Determining dimensions re relevant in business markets, but not consumer markets.

    • D.

      Most markets should initially be defined based on features of alternative products available to customers.

    • E.

      It's usually best to focus on a single segmenting dimension rather than trying to consider several all at once.

    Correct Answer
    B. Qualifying dimensions help identify which customers are in the product-market.
    Explanation
    Qualifying dimensions help identify which customers are in the product-market. This means that by using qualifying dimensions, such as customer needs, behaviors, and preferences, a marketing manager can effectively identify the specific group of customers who are likely to be interested in and purchase the product. This helps in targeting the right audience and tailoring marketing strategies to meet their specific needs, resulting in higher chances of success in the market.

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  • 14. 

    Which of the following types of dimensions would be the most important if one were particularly interested in why some target market was likely to buy a particular brand within a product-market?

    • A.

      Primary dimensions

    • B.

      Secondary dimensions

    • C.

      Qualifying dimensions

    • D.

      Determining dimensions

    • E.

      Both a and c above.

    Correct Answer
    D. Determining dimensions
    Explanation
    Determining dimensions would be the most important when trying to understand why a target market is likely to buy a particular brand within a product-market. Determining dimensions are the specific attributes or characteristics of a product or brand that are most influential in a consumer's decision-making process. By identifying and analyzing these determining dimensions, marketers can gain insights into the reasons why consumers choose a specific brand over others in the market. This information can then be used to develop targeted marketing strategies and positioning tactics that appeal to the target market's motivations and preferences.

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  • 15. 

    International marketing:

    • A.

      Requires more segmenting dimensions than domestic marketing.

    • B.

      Adds just one step to other segmenting approaches.

    • C.

      Requires segmenting by country or region first.

    • D.

      Usually involves working with data that is less available and less dependable.

    • E.

      All of the above are true statements.

    Correct Answer
    E. All of the above are true statements.
    Explanation
    The statement "All of the above are true statements" is the correct answer because all the statements mentioned in the question are true. International marketing requires more segmenting dimensions than domestic marketing, adds just one step to other segmenting approaches, requires segmenting by country or region first, and usually involves working with data that is less available and less dependable. Therefore, all of these statements are true in the context of international marketing.

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  • 16. 

    In the seven-step approach to market segmentation,

    • A.

      The first step is to select the broad product-market.

    • B.

      Determining needs are identified before qualifying needs.

    • C.

      The example is about apartment buildings in cities with large student populations.

    • D.

      Submarkets are quickly identified without considering all potential customers' needs.

    • E.

      None of the above.

    Correct Answer
    A. The first step is to select the broad product-market.
    Explanation
    The correct answer is the first step is to select the broad product-market. In the seven-step approach to market segmentation, selecting the broad product-market is the initial step. This involves identifying the overall market that the company wants to target with its products or services. Once the broad product-market is selected, the company can then proceed to further segment the market into smaller submarkets based on specific criteria such as demographics, needs, or preferences. This step is crucial as it helps the company focus its efforts and resources on a specific target market, increasing the chances of success in the market.

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  • 17. 

    Which of the following statements about clustering techniques is TRUE?

    • A.

      Clustering techniques try to find dissimilar patterns within sets of customer-related data.

    • B.

      Computers are usually needed to search among all of the data for homogeneous groups of people.

    • C.

      Computers identify the relevant dimensions and do the analysis.

    • D.

      A cluster analysis of the toothpaste market indicated that most consumers seek the same benefits.

    • E.

      All of the above are true.

    Correct Answer
    B. Computers are usually needed to search among all of the data for homogeneous groups of people.
    Explanation
    Clustering techniques involve finding similar patterns within sets of customer-related data. In order to search among all of the data for homogeneous groups of people, computers are usually needed. The use of computers allows for efficient and accurate identification of relevant dimensions and conducting the analysis. Therefore, the statement "Computers are usually needed to search among all of the data for homogeneous groups of people" is true.

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  • 18. 

    Which of the following statements about customer relationship marketing (CRM) is TRUE?

    • A.

      Instead of segmenting information, CRM uses information on a customer's past purchases.

    • B.

      Amazon.com is a good example of a firm that uses CRM.

    • C.

      Firms that operate on the Internet may be able to communicate with their customers faster than other firms, but the costs of doing so are higher.

    • D.

      CRM is a variation of the positioning approach.

    • E.

      All of the above are true.

    Correct Answer
    B. Amazon.com is a good example of a firm that uses CRM.
    Explanation
    The statement "Amazon.com is a good example of a firm that uses CRM" is true because Amazon.com is known for its effective use of customer relationship management (CRM) strategies. They collect and analyze customer data to personalize recommendations, offer targeted promotions, and provide a seamless shopping experience. This demonstrates the use of CRM to enhance customer satisfaction and build long-term relationships. The other statements are not specifically related to CRM or are incorrect.

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  • 19. 

    "Positioning":

    • A.

      Involves a packaged-goods manufacturer's attempt to obtain the best possible shelf space for its products in retail outlets.

    • B.

      Is useful for segmenting but not combining.

    • C.

      Helps strategy planners understand how customers think about various brands or products in relation to each other.

    • D.

      Applies only to existing products, not new products.

    • E.

      Eliminates the need for subjective decision making in product planning.

    Correct Answer
    C. Helps strategy planners understand how customers think about various brands or products in relation to each other.
    Explanation
    Positioning helps strategy planners understand how customers think about various brands or products in relation to each other. This means that positioning allows companies to analyze and determine how their products are perceived by consumers in comparison to competing brands or products. This understanding is crucial for developing effective marketing strategies and differentiating their products in the market.

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  • 20. 

    "Positioning" is concerned with

    • A.

      How current target customers think about the products available from one company.

    • B.

      How customers think about the competing brands in a market.

    • C.

      An analysis of the design strengths and weaknesses of products in a market.

    • D.

      The economic factors that affect consumer choices among alternative brands.

    • E.

      None of the above is true.

    Correct Answer
    B. How customers think about the competing brands in a market.
    Explanation
    "Positioning" refers to how customers perceive and think about the competing brands in a market. It focuses on understanding and influencing the target customers' perception of the products available from different companies. This involves creating a distinct and favorable image for the brand in the minds of customers, relative to the competition. By understanding how customers think about the competing brands, a company can strategically position its own brand to differentiate itself and attract customers. This helps in gaining a competitive advantage in the market.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 14, 2011
    Quiz Created by
    Brentito
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