Management - Bus125 - Mid Term
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Management (BUS125) Mid Term Exam for National College
Questions and Answers
- 1.
__________ is the process of deciding the best way to use an organization's resources to produce goods or provide services.
- A.
Management
- B.
Human resources
- C.
Accounting
- D.
Marketing
Correct Answer
A. ManagementExplanation
Management is the process of deciding the best way to use an organization's resources to produce goods or provide services. It involves planning, organizing, coordinating, and controlling various activities within the organization to achieve its goals and objectives. Managers analyze the available resources, such as human resources, finances, and materials, and make decisions on how to allocate and utilize them effectively. They also oversee the performance of employees and ensure that the organization's operations are efficient and productive. Therefore, management is the correct answer in this context.Rate this question:
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- 2.
Which of the following best describes management?
- A.
It is easy to do well
- B.
Management always occurs in a stable environment
- C.
An organization can be quite successful even without good management
- D.
Managers must make good decisions and communicate well with people
Correct Answer
D. Managers must make good decisions and communicate well with peopleExplanation
Management involves making good decisions and effectively communicating with people. This is because managers are responsible for planning, organizing, and coordinating resources to achieve organizational goals. They need to make informed decisions based on available information and effectively communicate those decisions to their team members. Good decision-making and communication skills are essential for managers to effectively lead their teams and ensure the success of the organization.Rate this question:
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- 3.
The highest level of management is known as __________ management.
- A.
Senior
- B.
Supervisory
- C.
Middle
- D.
Basic
Correct Answer
A. SeniorExplanation
The highest level of management is known as senior management because this level is responsible for making strategic decisions and setting the overall direction of the organization. Senior managers have the authority to make important decisions that affect the entire company and are responsible for the success and performance of the organization as a whole. They typically have a wide range of responsibilities and oversee the work of other managers within the organization.Rate this question:
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- 4.
__________ managers make sure that the day-to-day operations of the organization run smoothly.
- A.
Senior
- B.
Supervisory
- C.
Middle
- D.
Basic
Correct Answer
B. SupervisoryExplanation
Supervisory managers are responsible for ensuring that the day-to-day operations of an organization run smoothly. They oversee the work of employees, provide guidance and support, and ensure that tasks are completed efficiently and effectively. They play a crucial role in coordinating and managing the activities of the workforce, ensuring that goals and objectives are met, and addressing any issues or challenges that may arise. Their focus is on the operational aspects of the organization and ensuring that everything is running smoothly at the ground level.Rate this question:
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- 5.
Which of the following is a task of management?
- A.
Organizing
- B.
Staffing
- C.
Leading
- D.
All of the above are tasks of management
Correct Answer
D. All of the above are tasks of managementExplanation
All of the options listed - organizing, staffing, and leading - are tasks that fall under the domain of management. Organizing involves coordinating and arranging resources to achieve organizational goals. Staffing involves recruiting, selecting, and training employees for various roles within the organization. Leading involves guiding and motivating employees to work towards the achievement of organizational objectives. Therefore, all of these tasks are essential responsibilities of management.Rate this question:
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- 6.
__________ requires a manager to analyze accounting records and to make changes if financial standards are not being met.
- A.
Organizing
- B.
Staffing
- C.
Controlling
- D.
Leading
Correct Answer
C. ControllingExplanation
Controlling requires a manager to analyze accounting records and make changes if financial standards are not being met. This involves monitoring and evaluating performance, comparing it to predetermined standards, and taking corrective actions as necessary. By analyzing accounting records, managers can identify any deviations from financial standards and implement measures to rectify the situation. This ensures that the organization's financial goals are being met and helps in maintaining the overall financial health of the company.Rate this question:
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- 7.
As a manager, which of the following activities should you do?
- A.
Hang out with your employees as "one of the gang"
- B.
Put yourself before your employees
- C.
Treat your employees fairly – don't play favorites
- D.
Ask others to do something that you wouldn't do
Correct Answer
C. Treat your employees fairly – don't play favoritesExplanation
As a manager, it is important to treat your employees fairly and not play favorites. This means not showing preferential treatment to certain employees based on personal relationships or biases. Treating all employees equally creates a positive work environment and fosters trust and respect among team members. It also ensures that decisions and opportunities are based on merit rather than favoritism, which can lead to increased motivation and productivity within the team.Rate this question:
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- 8.
The application of standards of moral behavior to business situations is referred to as ____________.
- A.
Moral opportunism
- B.
Altruism
- C.
Moral idealism
- D.
Business ethics
Correct Answer
D. Business ethicsExplanation
Business ethics refers to the application of moral principles and standards to business situations. It involves considering the ethical implications of business decisions and actions, and striving to conduct business in a morally responsible and accountable manner. This includes treating employees, customers, suppliers, and other stakeholders fairly and ethically, and making decisions that are in line with ethical values and principles. Business ethics is important for creating a positive and ethical business culture, maintaining trust and credibility, and ensuring long-term sustainability and success.Rate this question:
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- 9.
Taylor referred to the tendency to restrict output on the part of many workers as ________.
- A.
Collaboration
- B.
Soldiering
- C.
Featherbedding
- D.
Stonewalling
Correct Answer
B. SoldieringExplanation
Soldiering refers to the tendency of workers to deliberately restrict their output or work at a slower pace than their full potential. This term is often used to describe situations where employees intentionally avoid working efficiently or exerting maximum effort. It can occur due to various reasons such as lack of motivation, dissatisfaction with working conditions, or a desire to avoid additional workload. By referring to this behavior as soldiering, Taylor highlights the concept of workers not fully utilizing their skills and abilities, which can have a negative impact on productivity and efficiency in the workplace.Rate this question:
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- 10.
The first lady of management was ___________.
- A.
Antoinette Fayol
- B.
Mary Follett
- C.
Lillian Gilbreth
- D.
Rose Taylor
Correct Answer
C. Lillian GilbrethExplanation
Lillian Gilbreth is considered the first lady of management because of her significant contributions to the field. She was an industrial engineer and psychologist who focused on improving efficiency and productivity in the workplace. Gilbreth developed time and motion studies, which analyzed and optimized work processes. She also emphasized the importance of human factors in management, advocating for better working conditions and employee welfare. Gilbreth's pioneering work laid the foundation for modern management practices, making her a prominent figure in the field.Rate this question:
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- 11.
__________ suggests that managers are likely authoritative and controlling.
- A.
Theory A
- B.
Theory B
- C.
Theory Y
- D.
Theory X
Correct Answer
D. Theory XExplanation
Theory X suggests that managers are likely authoritative and controlling. This theory assumes that employees are inherently lazy and dislike work, and therefore need to be closely supervised and motivated through punishment and rewards. Managers who believe in Theory X tend to have a top-down approach, making decisions without consulting their subordinates and closely monitoring their work. They believe that employees need to be directed and controlled in order to achieve organizational goals.Rate this question:
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- 12.
__________ suggests that managers are likely democratic and participative.
- A.
Theory A
- B.
Theory B
- C.
Theory Y
- D.
Theory X
Correct Answer
C. Theory YExplanation
Theory Y suggests that managers are likely democratic and participative. This theory, developed by Douglas McGregor, proposes that employees are self-motivated and enjoy taking responsibility for their work. According to Theory Y, managers believe in empowering their employees, involving them in decision-making processes, and creating a collaborative work environment. This approach assumes that employees have a high level of intrinsic motivation and can contribute positively to the organization when given the opportunity. Therefore, Theory Y aligns with the idea of managers being democratic and participative.Rate this question:
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- 13.
__________ is the act of exchanging information.
- A.
Communication
- B.
Rehabilitiation
- C.
Demonstration
- D.
Formulation
Correct Answer
A. CommunicationExplanation
Communication is the act of exchanging information between individuals or groups. It involves the transmission and reception of messages through various channels such as verbal, nonverbal, written, or visual means. Communication plays a crucial role in conveying thoughts, ideas, emotions, and instructions, allowing for effective interaction and understanding among people.Rate this question:
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- 14.
__________ deals with the mental and sensory processes an individual uses in interpreting information she or he receives.
- A.
Perception
- B.
Communication
- C.
Realization
- D.
Anticipation
Correct Answer
A. PerceptionExplanation
Perception deals with the mental and sensory processes an individual uses in interpreting information she or he receives. It involves the way we perceive and make sense of the world around us through our senses, such as sight, hearing, touch, taste, and smell. Perception is the process of organizing and interpreting sensory information to give meaning to our experiences. It influences how we understand and interpret the world, as well as how we communicate and interact with others.Rate this question:
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- 15.
In order to communicate managers must _________.
- A.
Identify the audience
- B.
Develop good listening skills
- C.
Understand the importance of nonverbal communication
- D.
Do all of the above
Correct Answer
D. Do all of the aboveExplanation
In order to effectively communicate, managers must do all of the above. Identifying the audience is crucial as it helps tailor the message to suit their needs and preferences. Developing good listening skills allows managers to understand and respond appropriately to the concerns and feedback of their employees. Understanding the importance of nonverbal communication is essential as it helps managers convey their message effectively through body language, facial expressions, and gestures. By doing all of these, managers can ensure clear and effective communication with their team members.Rate this question:
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- 16.
Managers spend as much as __________ of their time communicating.
- A.
One fifth
- B.
One half
- C.
Minimal
- D.
Three-quarters
Correct Answer
D. Three-quartersExplanation
Managers spend a significant amount of their time communicating. The phrase "three-quarters" indicates that managers spend approximately 75% of their time on communication activities. This suggests that effective communication is a crucial aspect of their role, as they need to convey information, provide instructions, and engage with their team members and stakeholders. It also highlights the importance of strong communication skills for managers to effectively perform their duties and achieve organizational goals.Rate this question:
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- 17.
The decision process includes ____________.
- A.
Intelligence
- B.
Persuasion
- C.
Communication
- D.
Assimilation
Correct Answer
A. IntelligenceExplanation
The decision-making process involves gathering information, analyzing it, and using it to make a choice or take action. Intelligence refers to the ability to acquire and apply knowledge and skills. In the context of decision-making, intelligence is essential as it involves gathering relevant information, evaluating options, and making informed choices. Therefore, intelligence is a crucial component of the decision process.Rate this question:
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- 18.
The __________ stage of the decision process involves inventing, developing, and analyzing possible courses of action.
- A.
Intelligence
- B.
Design
- C.
Choice
- D.
Persuasion
Correct Answer
B. DesignExplanation
The design stage of the decision process involves inventing, developing, and analyzing possible courses of action. This is the phase where different options are explored and evaluated based on their potential outcomes and feasibility. It is during this stage that potential solutions or actions are conceptualized and their pros and cons are carefully considered before moving forward with a final decision.Rate this question:
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- 19.
Which of the following is a major phase of the strategic management process?
- A.
Evaluation phase
- B.
Conceptual phase
- C.
Risk-averting phase
- D.
Collaborative phase
Correct Answer
A. Evaluation phaseExplanation
The evaluation phase is a major phase of the strategic management process. During this phase, the organization assesses its performance, analyzes the results, and compares them with the set goals and objectives. It involves gathering and analyzing data, reviewing the strategies implemented, and identifying areas that require improvement or adjustment. The evaluation phase helps the organization determine the effectiveness of its strategies and make informed decisions for future planning and implementation.Rate this question:
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- 20.
Planning is the process of deciding which objective to pursue during a future time period and how to achieve those objectives.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given statement is true. Planning involves making decisions about the goals or objectives that an individual or organization wants to achieve in the future, as well as determining the strategies and actions that will be taken to accomplish those goals. It is a systematic process that helps in setting priorities, allocating resources, and guiding decision-making to ensure that the desired objectives are achieved effectively and efficiently.Rate this question:
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- 21.
The three primary levels of strategy are corporate, business, and __________.
- A.
Functional
- B.
Grand
- C.
Growth
- D.
Retentional
Correct Answer
A. FunctionalExplanation
The three primary levels of strategy are corporate, business, and functional. Corporate strategy focuses on the overall direction and scope of the entire organization, while business strategy focuses on individual business units or divisions. Functional strategy, on the other hand, refers to the specific strategies developed for each functional area within the organization, such as marketing, finance, operations, and human resources. It involves determining how each function can contribute to the overall goals and objectives of the organization.Rate this question:
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- 22.
Growth strategies are used when the organization is satisfied with its present course.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Growth strategies are not used when the organization is satisfied with its present course. Instead, growth strategies are implemented when the organization wants to expand and achieve further success. If the organization is content with its current direction, there would be no need for growth strategies. Therefore, the statement is false.Rate this question:
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- 23.
SWOT stands for strengths, weaknesses, opportunities and threats.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
SWOT is an acronym that stands for strengths, weaknesses, opportunities, and threats. It is a strategic planning tool used to evaluate the internal and external factors that can impact a business or organization. By identifying and analyzing these four aspects, businesses can gain insights into their current situation and make informed decisions about their future strategies. Therefore, the given answer "True" is correct as it accurately states that SWOT stands for strengths, weaknesses, opportunities, and threats.Rate this question:
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- 24.
As a manager you are expected to be the boss and do whatever you want.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
As a manager, you are not expected to be the boss and do whatever you want. Instead, you are expected to lead and guide your team, make informed decisions, and create a positive work environment. Being a manager involves responsibilities such as setting goals, delegating tasks, providing feedback, and ensuring the overall success of the team and organization. It is important for a manager to be fair, accountable, and considerate of their team members' needs and opinions. Therefore, the statement that a manager is expected to be the boss and do whatever they want is false.Rate this question:
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- 25.
Theory Q combines the American emphasis on individual responsibility with the Japanese emphasis on collective decision-making, slow evaluation and promotion, and holistic concern for employees.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement suggests that Theory Q combines the American emphasis on individual responsibility with the Japanese emphasis on collective decision-making, slow evaluation and promotion, and holistic concern for employees. However, the correct answer is false, indicating that this statement is not accurate. The explanation for this could be that Theory Q does not actually combine these two cultural emphases, or that there is no such theory as Theory Q.Rate this question:
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