Labor Management Assessment 2011

40 Questions | Total Attempts: 727

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Labor Management Quizzes & Trivia

A multiple choice test to help assess your labor management knowledge. This is not to replace PLUS, FPC, Scheduling and other education, but only to measure current knowledge base. If you need help with this please let your Chief Staffing officer or Management Engineer. There are many standard and ad hoc workshops available


Questions and Answers
  • 1. 
    Productive hours include all of the following except:
    • A. 

      Orientation

    • B. 

      Education

    • C. 

      Contract Labor

    • D. 

      Bereavement

  • 2. 
    Which is best equation for paid hours ?
    • A. 

      Worked + PTO

    • B. 

      Worked + Education

    • C. 

      PTO + Education

    • D. 

      Productive + NP

  • 3. 
    If an employee is scheduled for 12 hours in a day for 6 days a pay period, how many FTEs does this equal?
    • A. 

      1.0 FTEs

    • B. 

      1.5 FTEs

    • C. 

      .9 FTEs

    • D. 

      Who knows

  • 4. 
    KRONOS is a ______.
    • A. 

      Payroll System

    • B. 

      Time & Attendance System

    • C. 

      None of the above

    • D. 

      Doesn't matter

  • 5. 
    A department must be open 24 X 7 and staffed with at least two employees at all times.  What is the minimum number of labor hours required weekly for this department?
    • A. 

      336

    • B. 

      24

    • C. 

      48

    • D. 

      168

  • 6. 
    A department had 40 Regular Hours and 8 Overtime hours on its Daily Trend Report. How many total productive hours will be reported for this department in PLUS?
    • A. 

      40

    • B. 

      48

    • C. 

      52

    • D. 

      56

  • 7. 
    A department has a negative productive hours variance in a PLUS report, it means ________.
    • A. 

      The department is meeting budget

    • B. 

      The department is missing target

    • C. 

      The department is under budget

    • D. 

      Who cares

  • 8. 
    Each departmental budget is based on:
    • A. 

      Historical volumes

    • B. 

      Seasonality

    • C. 

      Anticipated volume

    • D. 

      All of the above

  • 9. 
    With a statistic of 15 minute increments, an OT procedure that takes 45 minutes to complete equals _______.
    • A. 

      1 UOS

    • B. 

      3 UOS

    • C. 

      15 UOS

    • D. 

      45 UOS

  • 10. 
    Which of the following would be considered a fixed department?
    • A. 

      ICU

    • B. 

      Lab

    • C. 

      Accounting

    • D. 

      None of the above

  • 11. 
    A department has a variable labor standard.  As volume increases, its labor needs ____________?
    • A. 

      Decrease

    • B. 

      Increase

    • C. 

      Do not change

    • D. 

      None of the above

  • 12. 
    A manager has a contract employee that does not swipe a badge into KRONOS, how does the manager account for the employee in PLUS?
    • A. 

      Inform the Chief Staffing Officer that the department will be understating its labor by the person's hours

    • B. 

      Do nothing

    • C. 

      Make a manual entry in KRONOS or PLUS

    • D. 

      Transfer the hours to another department in KRONOS

  • 13. 
    When do all hour changes for the previous day need to be entered into KRONOS?
    • A. 

      10 am local time

    • B. 

      10:30 am local time

    • C. 

      1 pm local time

    • D. 

      Midnight

  • 14. 
    All patient charges for the current day need to be entered into Meditech by:
    • A. 

      10 am

    • B. 

      11 am

    • C. 

      1 pm

    • D. 

      Midnight

  • 15. 
    Semi-variable departments have Productivity Targets that are based on  target _______?
    • A. 

      UOS

    • B. 

      Fixed hours per day for a given volume range

    • C. 

      Variances

    • D. 

      Overtime hours

  • 16. 
    What PLUS report would you need to use if you wanted to see daily paid hours for a department?
    • A. 

      Daily Staffing Summary

    • B. 

      Daily Trend Report

    • C. 

      Bi-weekly Labor Utilization Report

    • D. 

      All of the above

  • 17. 
    Benchmark compares similar sized departments across the ____.
    • A. 

      Market

    • B. 

      HCA

    • C. 

      Division

    • D. 

      None of the above

  • 18. 
    How are peer groups in base Benchmark determined?
    • A. 

      By facility size

    • B. 

      By user

    • C. 

      By department UOS

    • D. 

      However it makes you look worse

  • 19. 
    A department has 16 RN hours daily (224/pay period) that do not swipe into KRONOS.  They work for AAS and their hours need to be in PLUS.   The director should? 
    • A. 

      Ignore them

    • B. 

      Change the reports after 1:00 pm

    • C. 

      Enter 16 hours for every day in the pay period.

    • D. 

      At pay period end, enter the 224 contract hours in a lump sum.

  • 20. 
    What are ways to cover spikes in workload?
    • A. 

      PRN

    • B. 

      Overtime

    • C. 

      Hiring a fulltime employee

    • D. 

      A & B

  • 21. 
    A department at your facility had a 40 Hour Variance on the Biweekly PLUS Report, how many FTE's is this variance?
    • A. 

      - 1.0

    • B. 

      - 0.50

    • C. 

      0.50

    • D. 

      1.0

  • 22. 
    A Department's Labor Standard is 0.50 hours per procedure (UOS).  At 120 procedures, a calculated value of 60.0 in a PLUS report most likely would be the department's ______? 
    • A. 

      Actual hours

    • B. 

      Target hours

    • C. 

      Variance hours

    • D. 

      None of the above

  • 23. 
    The Daily Trend Report is best used for reviewing all of the following except?
    • A. 

      Contract labor dollars

    • B. 

      Period to date variances

    • C. 

      Target hours per UOS

    • D. 

      Actual hours per UOS

  • 24. 
    The Daily Staffing Summary has all of the following except?
    • A. 

      Target hours per UOS daily

    • B. 

      Target hours

    • C. 

      Daily actual hours

    • D. 

      Cumulative contract hours

  • 25. 
    When would 4 hour shifts be beneficial over 8 hour shifts?
    • A. 

      Demand is steady

    • B. 

      Demand is nonexistent

    • C. 

      Demand is volatile

    • D. 

      None of the above

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