Labor Management Assessment 2011

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1. Each departmental budget is based on:

Explanation

Each facility CFO begins the budgeting process with the current year to date information and adjusts it for projected volume fluctuations and expected growth.

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About This Quiz
Labor Management Quizzes & Trivia

A multiple choice test to help assess your labor management knowledge. This is not to replace PLUS, FPC, Scheduling and other education, but only to measure current knowledge... see morebase. If you need help with this please let your Chief Staffing officer or Management Engineer. There are many standard and ad hoc workshops available see less

2. A department has a variable labor standard.  As volume increases, its labor needs ____________?

Explanation

Labor needs of a variable department are directly correlated to volume.

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3. Productive hours include all of the following except:

Explanation

Productive hours are defined ro exclude PTO, jury duty, EIB and bereavement.These are non productvie. Orienation and education are included in productive hours.

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4. A department had 40 Regular Hours and 8 Overtime hours on its Daily Trend Report. How many total productive hours will be reported for this department in PLUS?

Explanation

For calculating productivity all hours count the same. The difference occurs in the Dollar reports. 1 = 1

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5. What happens if adding a position in FPC causing department to be over target core?

Explanation

If processed , it will get rejected. All postions must fit into department target core

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6. With a statistic of 15 minute increments, an OT procedure that takes 45 minutes to complete equals _______.

Explanation

The time required is 45 minutes. 45/15 = 3 UOS

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7. A department has 16 RN hours daily (224/pay period) that do not swipe into KRONOS.  They work for AAS and their hours need to be in PLUS.   The director should? 

Explanation

If this is constant or known in advance, the director can enter the hours on the first day of the pay period for the entire pay period. PLUS only uses labor up to the date that reports are available. If this is not done, actual hours are understated and could cover a target miss

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8. What are criteria for getting a req approved?

Explanation

All criteria must be meet even if its a replacement postion only

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9. What does the Faciltiy Scheduler use to calculate the metric for Committment?

Explanation

Required shifts = staffing grid requirement by mix using target volume by day of week

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10. What will cause MHAA to be above budget? 

Explanation

Lower length of stay will help a hospital meet its budget MHAA, higher than budget LOS will increase MHAA above budget

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11. A manager has a contract employee that does not swipe a badge into KRONOS, how does the manager account for the employee in PLUS?

Explanation

For an employee that does not "swipe a badge," a manual entry must be made Daily Entry / Contract Labor / Department / Choose Skill Mix

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12. KRONOS is a ______.

Explanation

Kronos feeds PLUS for hours

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13. If I miss my target and need a req approved what are my choices? 

Explanation

hold till your cumulative last 4 PP paid target is favorable. Use your Bi-weekly Department Trend Report

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14. What are ways to cover spikes in workload?

Explanation

The correct answer is "A & B" because both PRN (as-needed) employees and overtime can be used to cover spikes in workload. PRN employees can be called in when there is a sudden increase in workload, providing flexibility and cost-effectiveness. Overtime allows existing employees to work additional hours to meet the increased demand. By using both PRN and overtime, the company can effectively manage workload fluctuations without the need to hire a full-time employee.

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15. Which is best equation for paid hours ?

Explanation

productive + all non productive. All paid hours

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16. What are ways to eliminate paid  target variance?

Explanation

These are a few items

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17. If an employee is scheduled for 12 hours in a day for 6 days a pay period, how many FTEs does this equal?

Explanation

FTE is 80 hours per pay period.(12x6/80) = 72/80 =0.9

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18. A department has a negative productive hours variance in a PLUS report, it means ________.

Explanation

Negative variances within PLUS indicate the department is using more hours than "given" by the volume(missing target).

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19. A Department's Labor Standard is 0.50 hours per procedure (UOS).  At 120 procedures, a calculated value of 60.0 in a PLUS report most likely would be the department's ______? 

Explanation

0.5 Hours per UOS * 120 UOS = 60.0 Target Hours

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20. A department must be open 24 X 7 and staffed with at least two employees at all times.  What is the minimum number of labor hours required weekly for this department?

Explanation

48 hrs per day, its 336 per week or 336/40= 8.4 FTEs

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21. The Daily Trend Report is best used for reviewing all of the following except?

Explanation

It shows Contract Hours, but not dollars.

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22. If average Contract Labor costs are $15 more/hour than regular labor, what is the impact of having one contract employee working 24 * 7 in a 30 day month?

Explanation

$15 more per Hour* 24 Hours per Day* 30 Days per Month ================ $10,800.00 It is a bit costly.

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23. All patient charges for the current day need to be entered into Meditech by:

Explanation

PLUS is a batch system. Its information only comes across once a day at midnight.If charges do not get entered they will "stomp" and catch up for date of service. Adjustents must be entered by 10:30 AM

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24. When would 4 hour shifts be beneficial over 8 hour shifts?

Explanation

The more a department's volume varies hour to hour, shorter shifts are better to match staff to demand

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25. What happens if a department target is increased above what is budgeted?

Explanation

Target changes must be FTE neutral at the faciltiy level. The sum of all departmnet targets must be less than teh faciltiy budget MHAA.

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26. In FPC what are the core FTE limitation on an employee?

Explanation

Lawson is the official record. No one's core FTE can be less than thier hired in FTE in Lawson. We assume all will get paid PTO up to thier hired in FTE if flexed

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27. Benchmark compares similar sized departments across the ____.

Explanation

Benchmarking is a process of comparing an organization's performance against industry standards or best practices. In this case, the benchmark is comparing similar sized departments. HCA stands for Hospital Corporation of America, which is a healthcare organization that operates hospitals and other healthcare facilities. Therefore, comparing similar sized departments across HCA would be a relevant and meaningful benchmarking exercise in the healthcare industry.

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28. How are peer groups in base Benchmark determined?

Explanation

Grouped by department UOS only. Departments in a given faciltiy can have different peer groups

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29. In Benchmark, what does a 75 percentile ranking mean for a specifc indicator?

Explanation

The lower your percentile rank the better you are versus your peer group

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30. FPC is what?

Explanation

Flexible Position Control

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31. Semi-variable departments have Productivity Targets that are based on  target _______?

Explanation

A semi-variable department has a set number of target hours per day based on the volume step. There are up to 5 steps for various volume ranges

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32. What PLUS report would you need to use if you wanted to see daily paid hours for a department?

Explanation

The Daily Staffing Summary Report shows the paid FTEs for the entire facility. The Trend report is specific to a department.

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33. A department at your facility had a 40 Hour Variance on the Biweekly PLUS Report, how many FTE's is this variance?

Explanation

40 Hours is a favorable variance. Since 80 Hours = 1 FTE per pay period, a 40 hour favorable variance = 0.5 FTE's This is a favorable Labor Variance

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34. When do all hour changes for the previous day need to be entered into KRONOS?

Explanation

PLUS will interface with kronos and stats between 10:30 and 11:00 AM

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35. What is the primary facility labor indicator fo reach hospital?

Explanation

MHAA= all employee hours (produtive, NP, contract) divided by hospital AA. AA is adjsuted admits= OP Factor x admits

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36. 1.0 productive FTE works how many hours in a 31- day month?

Explanation

177=(40/7*31). 40 Hours per FTE for 1 week.! FTE per calendar day = 40/7 or 80/14 = 5.714

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37. Which of the following would be considered a fixed department?

Explanation

HCA believes every department should adjust with the facility’s volume (ADC,APD AA), even "fixed" or semi variable departments

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38. PRN employees in FPC should have their core FTE in FPC at ______.

Explanation

If you have a prn FTE that covers a shift regardless of volume, thier core must refect that. PRN's core FTE is 0 only if they will not work at core volume

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39. What is used to calculate target core FTEs in FPC?

Explanation

PLUS target times actual volume for core month + non productvie %. We do not use budget or average volume.

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40. The Daily Staffing Summary has all of the following except?

Explanation

It shows target and actual hours, but not hrs per uos

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Each departmental budget is based on:
A department has a variable labor standard.  As volume increases,...
Productive hours include all of the following except:
A department had 40 Regular Hours and 8 Overtime hours on its Daily...
What happens if adding a position in FPC causing department to be over...
With a statistic of 15 minute increments, an OT procedure that takes...
A department has 16 RN hours daily (224/pay period) that do not swipe...
What are criteria for getting a req approved?
What does the Faciltiy Scheduler use to calculate the metric for...
What will cause MHAA to be above budget? 
A manager has a contract employee that does not swipe a badge into...
KRONOS is a ______.
If I miss my target and need a req approved what are my choices? 
What are ways to cover spikes in workload?
Which is best equation for paid hours ?
What are ways to eliminate paid  target variance?
If an employee is scheduled for 12 hours in a day for 6 days a pay...
A department has a negative productive hours variance in a PLUS...
A Department's Labor Standard is 0.50 hours per procedure...
A department must be open 24 X 7 and staffed with at least two...
The Daily Trend Report is best used for reviewing all of the...
If average Contract Labor costs are $15 more/hour than regular labor,...
All patient charges for the current day need to be entered into...
When would 4 hour shifts be beneficial over 8 hour shifts?
What happens if a department target is increased above what is...
In FPC what are the core FTE limitation on an employee?
Benchmark compares similar sized departments across the ____.
How are peer groups in base Benchmark determined?
In Benchmark, what does a 75 percentile ranking mean for a specifc...
FPC is what?
Semi-variable departments have Productivity Targets that are based...
What PLUS report would you need to use if you wanted to see daily paid...
A department at your facility had a 40 Hour Variance on the Biweekly...
When do all hour changes for the previous day need to be entered into...
What is the primary facility labor indicator fo reach hospital?
1.0 productive FTE works how many hours in a 31- day month?
Which of the following would be considered a fixed department?
PRN employees in FPC should have their core FTE in FPC at ______.
What is used to calculate target core FTEs in FPC?
The Daily Staffing Summary has all of the following except?
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