This is a quiz on the conceptual material covered so far in the in the KT sessions.
Comprehensive alert management
Foundation for enabling the effectiveness of the AICC
Aid tech management in affectively monitoring applications
Assistance in interpreting operational metrics
Agile work process
Various console’s with individual views into each alerting system
Effective cross IS collaboration
Business Service Migration
Business Standard Management
Business Service Management
Business Service Mitigation
The process stops and does not proceed
Ticket and Console is triggered and the ESM oncall person is called
Ticket only no one is contacted
Here's an interesting quiz for you.