Quiz: Business Management Questions Part #2

38 Questions | Total Attempts: 70

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Business Management Quizzes & Trivia

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Questions and Answers
  • 1. 
    Which type of requirement best describes the behavior and information that the solution will manage, including a specific system action or response.
    • A. 

      Business Requirements.

    • B. 

      Stakeholder Requirements.

    • C. 

      Functional Requirements.

    • D. 

      Non-functional Requirements.

  • 2. 
    Which of the following statements is the best example of a business problem statement?
    • A. 

      We need to speed up the query search time in the problem database.

    • B. 

      To increase productivity in the Help Desk, we need to speed up the query search time in the Problem database.

    • C. 

      Speeding up the problem database search time will save the company approximately $300,000 per year and prevent increases in staff.

    • D. 

      Help Desk staff wait an average of 30 seconds per query, resulting in an average of 10% longer calls than the industry average.

  • 3. 
    A requirement is best defined as:
    • A. 

      A need or want of the business to solve a problem or achieve an objective.

    • B. 

      A condition or capability needed by a stakeholder to solve a problem or achieve an objective.

    • C. 

      A condition or capability of a product or solution that documents a problem or objective of the business.

    • D. 

      A need or necessary feature of a system that could be sensed from a position anywhere within the system.

  • 4. 
    What is the difference between a business rule and a business requirement?
    • A. 

      A business rule is a directive that supports a business policy. A business requirement is a high level statement of the goals, objectives or needs of the enterprise.

    • B. 

      A business rule is a an operating principle or self-imposed constraint on the business that applies to a specific project. A business requirement is a need or want of the business to solve a particular problem or achieve an objective.

    • C. 

      A business rule is a particular type of processing requirement pertaining to the way business processes are performed, such as ''Interest will always be calculated using the rule of '78ths'.'' A business requirement is a feature or function of a product or solution that satisfies a need or want of the business to solve a problem or achieve an objective.

    • D. 

      A business rule is a particular type of data requirement pertaining to the relationships between data classes/entities, for example, 'A Customer has one or more Accounts.' Business requirements may be stated as business rules, but they can also be other types as well.

  • 5. 
    Features are best described as logically related groupings of what?
    • A. 

      Functional or non-functional requirements described in broad strokes.

    • B. 

      Functional requirements described in broad strokes.

    • C. 

      Non-functional requirements described in broad strokes.

    • D. 

      Business needs described in broad strokes.

  • 6. 
    What are the outputs of Plan Business Analysis Approach?
    • A. 

      Deliverables, methodology, team roles, risk assessment.

    • B. 

      Stakeholder list, team roles, methodology, risk assessment.

    • C. 

      Methodology, team roles, deliverables, analysis techniques.

    • D. 

      Timing of stakeholder interactions, team roles, stakeholder authority levels, methodology.

  • 7. 
    BAs working on a project will need to coordinate information among team members. What is the best example of information that will need to be coordinated?
    • A. 

      Lessons learned (both positive and negative).

    • B. 

      Anecdotes about stakeholders, personal information to promote team building.

    • C. 

      ERD, UML, ROI, ITIL and BABOK.

    • D. 

      Organization standards and policies (OPAs), including document templates, lessons learned databases, and methodologies and processes.

  • 8. 
    What task is performed as soon as a business need is identified and will usually be an ongoing activity as long as business analysis continues?
    • A. 

      Process modeling.

    • B. 

      RACI matrix.

    • C. 

      Stakeholder analysis.

    • D. 

      Structured walkthrough.

  • 9. 
    In what task is it best to understand the nature of influence structures and channels in an organization?
    • A. 

      Force field analysis.

    • B. 

      Organization modeling.

    • C. 

      Stakeholder analysis.

    • D. 

      Stakeholder map.

  • 10. 
    In order to plan the most effective ways to complete business analysis, the BA must select which of the following:
    • A. 

      Activity, sequence and workflow diagrams.

    • B. 

      Meta-data definitions.

    • C. 

      Solution assessment and validation.

    • D. 

      Stakeholders and organizational process assets.

  • 11. 
    Which of the following are NOT types of estimation?
    • A. 

      Analogous and parametric.

    • B. 

      Top-down and three-point.

    • C. 

      Summation and delphi.

    • D. 

      Rolling wave and bottom-up.

  • 12. 
     Which of the following Requirements Elicitation techniques will be most useful for helping to define the boundaries of a solution:
    • A. 

      Horizontal prototyping, Evolutionary prototyping, 'Throw-away' prototyping.

    • B. 

      Scope planning.

    • C. 

      Document analysis and observation.

    • D. 

      Interface analysis.

  • 13. 
     Which of the following describes a disadvantage of interface analysis?
    • A. 

      Does not assess internal components.

    • B. 

      Does not have an impact on delivery dates.

    • C. 

      Does not show collaboration with other projects.

    • D. 

      Does not prevent difficulties in integrating multiple components.

  • 14. 
     You are white-boarding the design of a new data entry screen with your stakeholders. What technique are you using?
    • A. 

      White-boarding.

    • B. 

      Throw-away prototyping.

    • C. 

      Storyboarding.

    • D. 

      Horizontal prototyping.

  • 15. 
     Which of the following Requirements Elicitation techniques would be most appropriate for quickly determining subjective stakeholder attitudes and perceptions about a possible new system?
    • A. 

      Requirements Workshops.

    • B. 

      Focus Groups.

    • C. 

      Interviews.

    • D. 

      Surveys.

  • 16. 
     Storyboards depict interfaces and related elements and have several synonyms. Which of the following is the LEAST applicable term for a storyboard?
    • A. 

      Dialog map.

    • B. 

      Dialog hierarchy.

    • C. 

      Navigation flow.

    • D. 

      Interface map.

  • 17. 
     When preparing for requirements elicitation, which are the primary inputs that help in ensuring needed resources are organized and scheduled for conducting elicitation activities?
    • A. 

      Solution scope, sponsor authority, stakeholder lists.

    • B. 

      Requirements planning, solution scope, business need.

    • C. 

      Stakeholder list, business need, solution scope.

    • D. 

      Organizational assets, domain SME list, enterprise architecture.

  • 18. 
     Your business just took advantage of a unique opportunity. Which term best describes that your need was met?
    • A. 

      Solution.

    • B. 

      Project.

    • C. 

      Business Architecture.

    • D. 

      Enterprise Analysis.

  • 19. 
     Functional decomposition can be used to do what?
    • A. 

      Break down scope.

    • B. 

      Break down scope and objectives.

    • C. 

      Break down functions, processes, or deliverables.

    • D. 

      Break down functions and processes.

  • 20. 
     Of the following activities, which does a Business Analyst do to contribute to Enterprise Analysis?
    • A. 

      Determine the most feasible business solution scope.

    • B. 

      Set strategy for the organization using techniques such as SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats).

    • C. 

      Establish strategic goals.

    • D. 

      Decide which option of a feasibility study is the option to implement.

  • 21. 
     Soon after the business need is identified, the following activities will likely occur:
    • A. 

      Business case is updated, Project Manager assigned, BA collaborates with PM, BA schedules requirements review meeting.

    • B. 

      Prepare the division of work strategy, Prepare the requirements plan.

    • C. 

      Assign Project Manager, Prepare the project charter, Schedule the requirements review meeting, Establish the measures of success.

    • D. 

      BA begins to plan requirements activities, Conduct Stakeholder Analysis.

  • 22. 
     What elements should be included in the BA communication plan?
    • A. 

      Geography, culture, project type, frequency, customer.

    • B. 

      Stakeholder analysis, geography, project type, frequency, formality.

    • C. 

      Geography, culture, project type, frequency, formality.

    • D. 

      Customers, sponsors, stakeholders, domain SME, project team.

  • 23. 
     Understanding the tolerance your stakeholders have for risk is very important. Which of the following are the areas of concern you should have for risk tolerance?
    • A. 

      Risk aversion, neutrality, conflict.

    • B. 

      Risk aversion, neutrality, risk seeking.

    • C. 

      Risk aversion, mitigation, assumptions.

    • D. 

      Risk aversion, mitigation, avoidance.

  • 24. 
     In order to effectively elicit requirements, the BA must be skilled in which of the following techniques:
    • A. 

      Interviewing, team building, planning, coordinating schedules.

    • B. 

      Observation, thinking abstractly, deductive reasoning, Intuitive reasoning.

    • C. 

      Resolving conflicts, negotiation, escalation, presentation.

    • D. 

      Interviewing, facilitating cross-functional sessions, observation.

  • 25. 
     The technique of Interface Analysis is best suited for which of the following:
    • A. 

      Allowing an online focus group to include members located remotely while participating by a network connection.

    • B. 

      Reaching agreements with stakeholders on what interfaces are needed.

    • C. 

      Coordinating the activities used to elicit interface requirements.

    • D. 

      Capturing requirements attributes for interfaces.