The Business Management Knowledge Test

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1. Before setting up in business as a personal trainer in 2010, Marvin Burtonundertook qualitative and quantitative market research.Which one of the following questions is most likely to lead to qualitative results? 

Explanation

The question "What motivated you to join a gym?" is most likely to lead to qualitative results because it asks for the respondent's personal motivations and reasons for joining a gym. Qualitative research focuses on understanding people's attitudes, opinions, and experiences, which can provide more in-depth insights into their motivations. In contrast, questions about frequency of gym visits, price of membership, and length of membership are more quantitative in nature, as they seek specific numerical data rather than subjective experiences.

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About This Quiz
The Business Management Knowledge Test - Quiz

The Business Management Knowledge Test explores key entrepreneurial and management styles through real-world examples. It assesses understanding of risk-taking, independence in business, leadership styles, and the motives behind... see moremajor business decisions. see less

2. The University of Warwick conducts secondary research in order to assist inimproving its market position as one of the leading universities in the UK.Which of the following is not an example of secondary research? 

Explanation

In-depth interviews with open day visitors is not an example of secondary research because it involves gathering primary data directly from individuals. Secondary research, on the other hand, involves analyzing existing data and sources that have already been collected by someone else.

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3. The IKEA Group, owned by Swedish entrepreneur Ingvar Kamrad, has a large workforce made up of employees ranging from full-time permanent to part-time seasonal staff. Ingvar's management style has been described by his staff as restrictive and absolute. Which of the following management styles would most apply to Ingvar Kamprad?

Explanation

Ingvar Kamprad's management style is described as "restrictive and absolute," which aligns with an autocratic management style. Autocratic leaders make decisions without consulting their employees and have full control over the decision-making process. They tend to have a top-down approach and expect strict adherence to their instructions and policies. This style is characterized by a lack of employee involvement in decision-making and limited autonomy for employees.

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4. If the price of Apple iPhones increases, the company would be willing to supplymore because 

Explanation

If the price of Apple iPhones increases, the company would be willing to supply more because producing Apple iPhones had become more profitable. When the price of a product increases, the profit margin per unit sold also increases. This means that the company can make more money by producing and selling more iPhones. Therefore, they would be willing to increase their supply in order to take advantage of the higher profitability.

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5. Andy Walker, General Manager at Virgin Active Ltd health club in Derby, organizes monthly 'Coffee and Chat' meetings with his staff to discuss and agree new ideas with him. Which one of the following leadership styles does Andy seem to be using in this case?

Explanation

Andy's organization of monthly "Coffee and Chat" meetings with his staff to discuss and agree on new ideas indicates that he is using a democratic leadership style. This style involves involving employees in decision-making processes and valuing their input and opinions. By organizing these meetings, Andy is promoting open communication, collaboration, and participation among his staff members, which are key characteristics of a democratic leadership style.

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6. Sebastian Bertollini, the owner of a new clothing manufacturing company based in the town of Biella in Italy, chose to lease a machine rather than buy it.As a result of this decision, Sebastian will benefit from

Explanation

By choosing to lease a machine instead of buying it, Sebastian Bertollini can benefit from lower start-up costs. This means that he will not have to spend a large amount of money upfront to purchase the machine, which can be a significant expense for a new clothing manufacturing company. Leasing allows him to make smaller monthly payments, freeing up his capital to be used for other aspects of the business such as marketing, hiring employees, or purchasing materials. This decision helps to reduce the financial burden at the beginning of the business and allows for more flexibility in managing the company's finances.

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7. During 2009, it was reported that a number of Maclaren baby buggies had adesign fault, which made them dangerous to use.Which one of the following would be an immediate consequence of the above? 

Explanation

A fall in demand would be an immediate consequence of the reported design fault in Maclaren baby buggies. When a product is deemed dangerous to use, consumers are likely to lose trust in the brand and become hesitant to purchase the product. This decrease in consumer demand would result in a fall in demand for the baby buggies, as parents would opt for safer alternatives. As a result, Maclaren's sales would decline, leading to a fall in profits.

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8. Which group of stakeholders of Virgin Active Ltd, Derby, is most likely to benegatively affected by an extension to the club's opening hours? 

Explanation

Staff is the most likely group of stakeholders to be negatively affected by an extension to the club's opening hours. The longer opening hours would require staff members to work longer shifts or additional hours, potentially leading to increased stress, fatigue, and a poor work-life balance. It could also result in decreased job satisfaction and employee morale. Therefore, the staff would bear the negative consequences of the extended opening hours.

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9. Sue Russell decided that she would leave her job at Denby Potteries (UK) Ltd in order to set up her own business. Which of the following is the most likely explanation for Sue's decision to set up her own business?  

Explanation

Sue Russell's decision to set up her own business is most likely because she wants to work independently. This suggests that she desires to have control over her own work and make decisions without having to answer to a boss or follow someone else's instructions. By starting her own business, Sue can have the freedom and autonomy to run the business according to her own vision and goals.

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10. Which one do you like?

Explanation

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11. Phiroz and Sabiha are directors of an ice cream manufacturing company, SweetHeart Ice Cream Ltd. The company operates in a niche market, supplyingnon-dairy ice cream to Asian restaurants in the Birmingham region.Which one of the following would be least likely to be used by Phiroz and Sabihagiven the company's current market position? 

Explanation

Television advertising would be least likely to be used by Phiroz and Sabiha given the company's current market position because they operate in a niche market, supplying non-dairy ice cream to Asian restaurants in the Birmingham region. Television advertising is a more expensive and broad-reaching marketing method that may not effectively target their specific customer base. Instead, they would likely focus on methods of adding value, qualitative market research, and maintaining an ethical stance to cater to their niche market and build customer loyalty.

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12. Ruth Badger, star of the BBC series 'The Apprentice', has argued that the most important characteristic of a successful entrepreneur is 'having the right attitude'. Which of the following is least likely to be a characteristic of a successful entrepreneur?  

Explanation

Cautiousness is least likely to be a characteristic of a successful entrepreneur because being cautious often involves a reluctance to take risks, which is a quality that successful entrepreneurs typically possess. Entrepreneurs need to be willing to take calculated risks in order to seize opportunities and grow their businesses. While resilience, creativity, and hard work are all important qualities for entrepreneurs, cautiousness can sometimes hinder progress and limit potential success.

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13. The price of petrol increased on average by 20% in the European Community in 2009. Which of the following is a demand factor which would most likely lead to an increase in the price of petrol?  

Explanation

A decrease in the price of cars would most likely lead to an increase in the price of petrol because it would increase the demand for cars. As more people are able to afford cars at a lower price, the number of cars on the road would increase. This would result in an increase in the demand for petrol, leading to an increase in its price.

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14. It has been reported that 'the growth of the Wagamama chain of noodlerestaurants in central London has been phenomenal'. Growth centred aroundWagamama's 'competitive advantage'.Each of the following might provide Wagamama with a competitive advantage, except 

Explanation

The correct answer is "paying the national minimum wage to employees." This statement suggests that paying the national minimum wage to employees does not provide Wagamama with a competitive advantage. This implies that Wagamama may have other factors that contribute to its growth and success, such as cooking all food fresh to order and having a relatively short average stay of customers.

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15. Mike and Carol Clare, husband and wife former owners of Dreams, the UK bed company, decided to sell the company in March 2008. Which of the following is the most likely reason to explain their sale of the business?

Explanation

The most likely reason for Mike and Carol Clare to sell their business, Dreams, is to work fewer hours. Selling the business would allow them to step away from the day-to-day operations and responsibilities, giving them more leisure time and reducing their workload.

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16. Virgin Active Holdings Ltd, a well-known private leisure chain of health clubs, is considering how to position a new health club in a city centre. Which of the following might be described as a method of market positioning?

Explanation

Market mapping can be described as a method of market positioning. It involves visually representing the competitive landscape of a market by plotting different brands or products based on their attributes or characteristics. This helps businesses understand their position relative to competitors and identify gaps or opportunities in the market. By analyzing market mapping, Virgin Active Holdings Ltd can determine how to position their new health club in the city center to differentiate it from existing competitors and attract their target customers.

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17. In November 2009, it was reported by the BBC that the world population of 6.5 billion is expected grow to 9 billion by 2100 and, as a result, a shortage of world food supplies is expected.

Explanation

The correct answer is "Level of technology". This is because advancements in technology can greatly impact food production and distribution. With improved technology, farmers can increase their crop yields and reduce waste. It can also lead to the development of more efficient and sustainable farming methods. Additionally, technology can improve transportation and storage systems, ensuring that food reaches consumers in a timely manner. Therefore, the level of technology plays a crucial role in addressing potential food shortages caused by population growth.

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18. In 1995, Laban Roomes prepared a business plan for his business, Gold Genie. Each of the following statements about a business plan is true, except  

Explanation

A business plan is not a legal requirement for a new business. While it is highly recommended and beneficial for a new business to have a business plan, it is not mandatory by law. A business plan helps to predict profits and liquidity, can be modified once written, and usually includes sections on finance, staffing, and marketing.

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19. Sandwell Sheds Ltd has fixed costs of £1000 per month and it sells sheds at an average price of £200. Average variable costs per shed are £160. What is Sandwell Sheds Ltd's break-even level of output per month?

Explanation

Sandwell Sheds Ltd's break-even level of output per month can be calculated by dividing the total fixed costs by the contribution margin per unit. The contribution margin per unit is the difference between the average price and the average variable cost per shed. In this case, the contribution margin per unit is £200 - £160 = £40. Dividing the total fixed costs of £1000 by the contribution margin per unit of £40 gives us 25 sheds. Therefore, Sandwell Sheds Ltd's break-even level of output per month is 25 sheds.

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20. In 2004, Paul Lindley set up a children's healthy drinks and snacks company known as Ella's Kitchen. Paul spent the first 18 months developing and positioning his product. Which one of the following would Paul have been most likely to use when positioning Ella's Kitchen products?

Explanation

Paul Lindley would have been most likely to use a knowledge of competitors' products when positioning Ella's Kitchen products. This would involve understanding what other companies in the market are offering in terms of healthy drinks and snacks for children. By knowing his competitors' products, Paul could identify any gaps in the market and differentiate Ella's Kitchen products by offering something unique and appealing to his target audience. This knowledge would also help him determine the pricing, packaging, and marketing strategies for his products in order to stand out from the competition.

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21. The opportunity cost of an entrepreneur setting up a business, such as a florist, is

Explanation

The opportunity cost of an entrepreneur setting up a business, such as a florist, is the lost earnings from employment. This means that by choosing to start a business, the entrepreneur is giving up the potential income they could have earned if they had remained employed. This cost is significant as it represents the financial sacrifice and potential stability that the entrepreneur foregoes in order to pursue their business venture.

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22. Mike and Carol Clare, husband and wife former owners of Dreams, the UK bed company, decided to sell the company in March 2008. Which of the following is the most likely reason to explain their sale of the business?

Explanation

The most likely reason for Mike and Carol Clare to sell their business, Dreams, is to work fewer hours. Selling the company would allow them to step away from the demands and responsibilities of running a business and have more leisure time.

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23. In 2011 the combined market share of Tesco, ASDA, Sainsbury's and Morrisonssupermarkets was 75%.This is best described as 

Explanation

The correct answer is an oligopoly. This is because an oligopoly refers to a market structure where a few large firms dominate the market. In this case, Tesco, ASDA, Sainsbury's, and Morrisons supermarkets collectively hold a significant market share of 75%. This indicates that these four companies have substantial control and influence over the industry, suggesting an oligopolistic market structure.

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24. In winter 2009, the Metro newspaper reported, 'the demand for luxury goodsfrom the upmarket British fashion brand Mulberry was soaring, despite the poorUK economic climate'.The most likely explanation for this was 

Explanation

The most likely explanation for the soaring demand for luxury goods from Mulberry, despite the poor UK economic climate, is because of the weaker pound. When the pound is weaker, it makes luxury goods more affordable for international customers, as their currency can buy more with less money. This can lead to an increase in demand for luxury brands like Mulberry, as they become more attractive and accessible to foreign buyers.

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25. In 2000, Johngir Saddiq established Big Johns. This chain of 15 fast food outlets in the Midlands uses market segmentation. Market segmentation can help enterprises like Big Johns to:

Explanation

Market segmentation is a strategy that involves dividing a market into distinct groups of consumers with similar characteristics and needs. By using market segmentation, enterprises like Big Johns can identify a potential market niche, which refers to a specific segment of the market that has unique needs and preferences. By targeting this niche, Big Johns can tailor their products and marketing strategies to better meet the demands of this specific group of customers, potentially leading to increased sales and customer loyalty.

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26. The value of the £ (pound sterling) fell against the euro in late 2008 and 2009.This change would have most likely benefited British

Explanation

The correct answer is "exporters who sold their products in countries using the euro." When the value of the pound sterling falls against the euro, it means that British exporters can sell their products to countries using the euro at a more competitive price. This makes their products cheaper for foreign buyers, which can increase demand and boost export sales.

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27. In the summer of 2011, Thorntons chocolate company may have required externalfinance to develop its online retail sales.Which one of the following is an example of external finance? 

Explanation

Debentures are a form of external finance because they are a type of long-term borrowing that a company can obtain from investors or creditors. Unlike retained profits, which are generated internally by the company, debentures involve raising funds from external sources. Selling assets and sales revenue are also not examples of external finance, as they involve using internal resources or generating income from the company's operations.

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28. ) Sussex Skaters, a niche manufacturer of skateboards in Brighton, generated thefollowing financial accounts in 2012.                                                                 £
Fixed costs 12 500 
Total revenue250 000 
Contribution per unit50
Variable costs50 000
Calculate the break-even level of output for Sussex Skaters in 2012. 

Explanation

The break-even level of output can be calculated by dividing the fixed costs by the contribution per unit. In this case, the fixed costs are £12,500 and the contribution per unit is £50. Therefore, the break-even level of output for Sussex Skaters in 2012 is 250 units.

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29. Business Link offers owners of new, small businesses practical advice on its website.Business Link states each of the following about cost-plus pricing, except 

Explanation

Cost-plus pricing is a pricing strategy where a fixed percentage is added to the cost of a product or service to determine the selling price. Business Link states that cost-plus pricing can ignore the image of a business and its market position, it can sometimes ignore hidden costs, and it is usually expressed as a percentage of the cost added to the cost. However, it does not guarantee that a profit is made. Profit is dependent on various factors such as market demand, competition, and overall business performance.

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30. Lloyds TSB Bank plc advises its business customers to prepare a contingency plan.Which one of the following is most likely to reduce uncertainty for a business? 

Explanation

Market research is most likely to reduce uncertainty for a business. By conducting market research, a business can gather information about its target market, customer preferences, competitors, and industry trends. This information can help the business make informed decisions, identify potential risks and opportunities, and develop effective strategies. Market research provides valuable insights that can minimize uncertainty and increase the chances of success for a business.

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31. The Consumers' Association makes extensive use of sampling.Which one of the following statements about sampling is incorrect?

Explanation

The statement "Sample sizes always increase with the size of the population" is incorrect. Sample sizes do not necessarily increase with the size of the population. The size of the sample is determined by various factors such as the desired level of precision, the variability in the population, and the available resources. In some cases, a smaller sample may be sufficient to provide accurate results, while in other cases a larger sample may be necessary. Therefore, the size of the sample is not solely dependent on the size of the population.

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32. Bannantynes Leisure, a chain of health clubs founded by entrepreneur DuncanBannantyne, is often affected by external economic influences.Which of the following might be regarded as the least significant externaleconomic influence for Bannantynes? 

Explanation

The balance of payments refers to the record of all economic transactions between a country and the rest of the world. It includes trade in goods and services, as well as financial transactions. While the balance of payments is an important indicator of a country's economic health, it is not directly relevant to Bannantynes Leisure, a chain of health clubs. Bannantynes is primarily affected by factors such as interest rates, unemployment rates, and the rate of inflation, which directly impact consumer spending and the overall economic climate within the country.

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33. Throughout 2007, the UK experienced a gradual decline in interest rates.Which of the following is the most likely consequence for a small electricalretailer? 

Explanation

As interest rates decline, it becomes cheaper for businesses to borrow money. This means that a small electrical retailer is more likely to take advantage of lower interest rates and borrow more money to invest in their business. This could be used to expand their stock, improve their store, or invest in new equipment. Therefore, the most likely consequence for a small electrical retailer when interest rates decline is that their borrowing increases.

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34. Founded in London in 1982, Rubicon manufactures Exotic Tropical Drinks. It wasset up by two ex-employees of an international soft drinks company, after theyundertook product trials.Each of the following is a way to turn a product trial into a repeat purchase, except 

Explanation

High operating profit margins refer to the profitability of a company's operations, which is not directly related to turning a product trial into a repeat purchase. Market mapping involves analyzing and understanding the target market, product differentiation focuses on creating unique features or benefits to stand out from competitors, and word-of-mouth advertising relies on positive recommendations from satisfied customers, all of which can contribute to turning a product trial into a repeat purchase.

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35. In the BBC series 'Theo's Adventure Capitalists', Theo Paphitis argued that the most important entrepreneurial characteristic behind success is calculated risk-taking. Each of the following is involved in calculated risk-taking, except:

Explanation

The correct answer is "all entrepreneurs use their own money." This is because not all entrepreneurs use their own money to start or fund their businesses. Some entrepreneurs may seek external funding from investors, venture capitalists, or banks. Using their own money is just one of the possible sources of funding for entrepreneurs, but it is not a characteristic of calculated risk-taking.

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36. Lannon's Limos Ltd, a car hire company based in Peterborough, generated thefollowing financial accounts in December 2012.
 £s
Total revenue1 250 000
Cost of sales600 000
Fixed costs350 000
Contribution650 000

Explanation

The correct answer is £300,000. This is the amount of profit generated by Lannon's Limos Ltd in December 2012. Profit is calculated by subtracting the total costs (cost of sales and fixed costs) from the total revenue. In this case, the total revenue is £1,250,000, the cost of sales is £600,000, and the fixed costs are £350,000. Therefore, the profit is £1,250,000 - £600,000 - £350,000 = £300,000.

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37. Between 2009 and 2011, the annual rate of CPI inflation was above the UKgovernment's target range.Which one of the following could be an effect of higher inflation rates for UKmanufacturer's, such as JCB Ltd? 

Explanation

Higher inflation rates can lead to a reduction in real wages for staff members of UK manufacturers like JCB Ltd. This is because as the general price level increases, the purchasing power of wages decreases. If wages do not increase at the same rate as inflation, employees will effectively be earning less in real terms. Therefore, a reduction in real wages for staff can be an effect of higher inflation rates.

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38. GAME Group plc, the high street retailers of computer games in the UK,experienced an increase in sales in 2007 to £807m (up 24%). Gross profit was£218m (up 25%) and operating profit £33m (up 175%).Which of the following is the operating profit margin of GAME Group plc in 2007? 

Explanation

The operating profit margin is calculated by dividing the operating profit by the sales and then multiplying by 100. In this case, the operating profit is £33m and the sales are £807m. So, the calculation would be (33/807) * 100 = 4.09%. Therefore, the correct answer is 4.09%.

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39. Richard Beddard and Stuart Woodhouse own and operate a healthcarepartnership offering alternative medical treatment in the West Midlands. Thepartners choose not to maximise profits.This is most likely because Richard and Stuart 

Explanation

Richard Beddard and Stuart Woodhouse choose not to maximize profits because they prioritize other objectives over profit. This suggests that they have other goals or values that they prioritize, such as providing alternative medical treatment or making a positive impact on people's health. By putting other objectives before profit, they may prioritize the well-being of their patients or the quality of their services over maximizing financial gains.

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40. Ruth Badger, star of the BBC series 'The Apprentice', has argued that the most important characteristic of a successful entrepreneur is 'having the right attitude'. Which of the following is least likely to be a characteristic of a successful entrepreneur?

Explanation

Resilience is least likely to be a characteristic of a successful entrepreneur. While resilience is generally seen as an important trait, Ruth Badger's argument that the most important characteristic is having the right attitude suggests that other qualities may be prioritized. This implies that resilience may not be as crucial for success as the other options listed.

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41. Amazon, iTunes and Argos are all online retailers that stock a wide range ofproducts.An increase in online retailing has led to a decrease in 

Explanation

An increase in online retailing has led to a decrease in prices of products. This is because online retailers often have lower overhead costs compared to physical stores, allowing them to offer products at lower prices. Additionally, online retailers can easily compare prices with competitors and adjust their prices accordingly to attract more customers. As a result, consumers have more options to choose from at lower prices when shopping online.

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42. High street retailer, Marks and Spencer, has become more market orientated inrecent years.Each of the following is a likely benefit of market orientation, except 

Explanation

Market orientation refers to a business approach that focuses on understanding and meeting the needs and wants of customers. This approach involves conducting market research, analyzing customer preferences, and tailoring products and services accordingly. The benefits of market orientation include increased sales revenue due to better understanding of customer needs, reduced advertising costs as targeted marketing is more effective, and increased customer loyalty through personalized offerings. However, the statement "producers can sell what they want" contradicts the concept of market orientation, as it implies a disregard for customer preferences and a focus on producer-driven decisions.

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43. Neil's Nuts, a newly established market trader of dried fruit and nuts inWalthamstow, London, successfully entered the market in January 2011.This was most likely because of a low

Explanation

The correct answer is pricing strategy. Neil's Nuts successfully entered the market in January 2011, which suggests that their pricing strategy was effective. A pricing strategy is crucial for a business to attract customers and generate sales. If Neil's Nuts had set their prices competitively or offered discounts, it would have likely attracted customers and helped them establish a foothold in the market. A well-planned pricing strategy can contribute to the success of a business by ensuring that prices are set at a level that maximizes profit and attracts customers.

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44. In December 2009, it was reported that Ferrero chocolates, imported from Italy,are available only in niche shops in India.Which of the following is not true about niche markets? 

Explanation

Niche markets are characterized by a specific target audience or a specialized product. Prices tend to be high in niche markets because the products cater to a specific demand and may have unique features or qualities. Supply tends to be low because niche products are often produced in limited quantities to maintain exclusivity. The number of consumers tends to be low because niche markets target a specific segment of the population. However, effective demand tends to be low in niche markets because the product may not have broad appeal and may only be desired by a small group of consumers.

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45. Facebook began as a social networking site for university students in the USA andwas reported to be worth in excess of $2,000 million in September 2007.Which of the following is the most likely source of the $500,000 start-up capitalfor Facebook owner Mark Zuckerberg? 

Explanation

The most likely source of the $500,000 start-up capital for Facebook owner Mark Zuckerberg is a Venture Capitalist. Venture capitalists are investors who provide funding to start-up companies with high growth potential in exchange for equity or ownership in the company. In the early stages of Facebook, it is common for entrepreneurs to seek funding from venture capitalists to support their business and help it grow. This investment from a venture capitalist would have provided the necessary capital for Facebook to expand and become the successful social networking site it is today.

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46. Jim and Jean Richards are proprietors of a small, established, independentgrocery store in Cornwall. They are planning to expand their stock levels.Which one of the following would be the most suitable method of finance forthe activity above? 

Explanation

Trade credit would be the most suitable method of finance for the activity of expanding stock levels for Jim and Jean Richards' grocery store. Trade credit refers to the practice of buying goods or services now and paying for them later, usually within a specified period of time. This would allow the Richards to increase their stock levels without immediately needing to pay for the additional inventory. It is a common method of financing for businesses that have established relationships with suppliers and can negotiate favorable payment terms.

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47. Paul McQuillan is a self-employed electrician based in Barnsley, South Yorkshire.Most of his contracts involve rewiring houses. Paul's fixed costs are £400 permonth, average variable costs per house are £500. If Paul charges his customers £600 per house, how many contracts per monthdoes Paul need to complete to break even? 

Explanation

Paul's fixed costs are £400 per month, and his average variable costs per house are £500. If he charges his customers £600 per house, he would make a profit of £100 per house (£600 - £500). To break even, Paul needs to cover his fixed costs, so he would need to complete 4 contracts per month (4 * £100 = £400) to cover his fixed costs and make no profit or loss.

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48. Tony Bates is a self-employed painter and decorator based in Nottingham. Belowis an extract from his Profit and Loss Account, period ending 31 December 2011.What was Tony's operating profit margin?
 £s£s
Sales120 000 
Cost of sales30 000 
Gross Profit 90 000
Expenses50 000 

Explanation

Tony's operating profit margin can be calculated by dividing his operating profit by his sales and multiplying by 100. In this case, Tony's operating profit is the difference between his gross profit and expenses, which is £90,000 - £50,000 = £40,000. His sales are £120,000. Therefore, his operating profit margin is (£40,000 / £120,000) * 100 = 33.3%.

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49. Prices in the computer games console market are affected by both supply and demand factors.An increase in which one of the following is most likely to lead to a decrease in the price of computer games consoles?

Explanation

An increase in the supply of components for manufacturing consoles is most likely to lead to a decrease in the price of computer games consoles. When there is an increase in the supply of components, it means that there are more resources available for manufacturing consoles. This can lead to a decrease in production costs, which can then be passed on to consumers in the form of lower prices. As a result, the increased supply of components can contribute to a decrease in the price of computer games consoles.

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50. Small businesses, such as Cheeky Cheesecake Ltd of Cheltenham, might sourcetheir finance for the expansion of their premises through external methods.Which one of the following might be the most appropriate external method offinancing the expansion of Cheeky Cheesecake's business premises? 

Explanation

Venture capital would be the most appropriate external method of financing the expansion of Cheeky Cheesecake's business premises. Venture capital involves investors providing funds to small businesses in exchange for equity or ownership in the company. This type of financing is commonly used for businesses with high growth potential, like Cheeky Cheesecake, as it allows them to access significant amounts of capital to fuel their expansion plans. Trade credit, sale of assets, and an overdraft are not typically used for financing large-scale expansions like the one Cheeky Cheesecake is undertaking.

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51. In January 2008 Sky TV introduced a £16 promotional package which offeredsatellite TV, broadband and free evening and weekend telephone calls to newcustomers.Which of the following was the most likely consequence of the above for aself-employed satellite and aerial installer? 

Explanation

The most likely consequence of the promotional package introduced by Sky TV in January 2008 for a self-employed satellite and aerial installer would be an increase in British Telecom customer contracts. This is because the promotional package includes free evening and weekend telephone calls, which would likely attract new customers to sign up with British Telecom for their telephone services. As a result, the self-employed installer may receive more contracts to install satellite and aerial equipment for these new British Telecom customers.

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52. The chocolate confectionery market in the United Kingdom (UK) is highly segmented.In a segmented market there will always be:

Explanation

In a highly segmented market, there are distinct types of products to meet varied preferences of consumer types. This means that different consumer groups have different preferences and demands, leading to the development of specific products to cater to these preferences. This segmentation allows companies to target specific consumer segments and offer products that align with their preferences, resulting in a more tailored and personalized product offering. This also implies that companies need to constantly innovate and adapt their products to meet the changing preferences of different consumer types in order to remain competitive in the market.

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53. Rebecca Webb is a director of Bubble Ltd, a marketing business based in Barnsley.Bubble Ltd has recently experienced a growth in sales volume.Which one of the following is least likely to determine sales volume? 

Explanation

Profits are least likely to determine sales volume because sales volume is typically determined by factors such as the number of clients, consumer loyalty, and production rates. While profits can be influenced by sales volume, they are not the primary determinant of sales volume. Other factors such as marketing strategies, product quality, and customer satisfaction play a more significant role in driving sales volume.

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54. In a consumer survey conducted by Network Rail in 2010, analysts argued thatresults were not valid because sampling methods used were biased.Which one of the following might lead to a biased set of survey results forNetwork Rail? 

Explanation

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55. Clear Vision is a small window cleaning business operating in Derby. In order toseek finance for the business to start-up, Mark Wilkinson, the proprietor, had toprepare a business plan.Which of the following would Mark include in his business plan? 

Explanation

Mark would include a cash-flow forecast in his business plan. This is because a cash-flow forecast provides an estimate of the amount of money that will flow in and out of the business over a specific period of time. It helps Mark to determine if he will have enough cash to cover his expenses and to identify any potential cash flow issues in advance. A bank statement, on the other hand, is a record of the transactions that have occurred in the business's bank account and would not typically be included in a business plan.

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56. The price of bread in UK supermarkets increased on average by 50 per cent in2007. A small bakery, Subans of Nottingham, ceased trading as a result.Which of the following is the most likely explanation for the closure of thebakery? 

Explanation

A decrease in overheads is the most likely explanation for the closure of the bakery. This means that the costs and expenses associated with running the bakery, such as rent, utilities, and wages, decreased. With the price of bread increasing in supermarkets, it would be expected that the bakery would benefit from higher profits. However, if the decrease in overheads was not enough to offset the increase in bread prices, the bakery may have still faced financial difficulties and had to close.

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57. In the financial year 2008–2009, Liverpool Football Club announced a rise in operating profits to £8.5 million. This information necessarily means that Liverpool FC's

Explanation

The rise in operating profits indicates that Liverpool FC's total revenues must have increased substantially in the financial year 2008-2009. Operating profits are calculated by subtracting operating costs from total revenues. Therefore, if operating profits have risen, it suggests that total revenues have also increased.

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58. Pasta prices climbed by as much as 20% in Italy in the autumn of 2007.Manufacturers said that there were several reasons to explain this.Which of the following is the least likely explanation for the pasta price increase? 

Explanation

The least likely explanation for the pasta price increase is the decreased costs of advertising for the SMA supermarket chain in Italy. This is because advertising costs for a specific supermarket chain would not directly impact the overall prices of pasta in the country. The other explanations, such as farmers replanting their fields with sunflower seeds for biofuels, increased demand for animal feed, and a reduction in EC subsidies to wheat farmers, are more plausible factors that could contribute to the price increase.

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59. Before he established Moonpig.com in 2008, Nick Jenkins made use of marketmapping.Market mapping can help entrepreneurs like Nick to 

Explanation

Market mapping is a strategic tool that allows entrepreneurs to analyze and visualize the competitive landscape of their products or services. By conducting market mapping, entrepreneurs like Nick Jenkins can determine the competitive advantage of their offerings, understand how they can add value to their target market, and identify potential market niches where they can thrive. Therefore, market mapping can help achieve all of the mentioned objectives, making it a valuable tool for entrepreneurs.

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60. Sir Alan Sugar, star of the BBC's The Apprentice, has a personal fortune of around£800 million, stemming from a range of successful businesses. Sir Alan Sugarconsiders himself to be successful because he is effective at positioning hisbusinesses.Which of the following is not an aspect of positioning a business? 

Explanation

The correct answer is "Considering the competitive advantage of the product/service." This is not an aspect of positioning a business because positioning focuses on how a business presents itself to its target market and differentiates itself from competitors. Considering the competitive advantage of the product/service is more related to product development and marketing strategy rather than positioning.

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61. British Airways (BA) advertises using media such as TV and national newspapers.This policy helps to spread some of BA's fixed costs.This is best described as 

Explanation

British Airways (BA) advertises using media such as TV and national newspapers. By doing so, BA is able to reach a larger audience and potentially attract more customers. This increased volume of advertising allows BA to negotiate better deals and lower prices with media outlets, resulting in lower advertising costs per unit. This is an example of purchasing economies of scale, where the company benefits from lower costs due to increased purchasing power.

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62. 5 (a) In 2007 Social Trends reported that a growing proportion of the UK populationwere using credit and debit cards to make purchases of less than £10. SocialTrends is a valuable secondary source of information for many businesses.Which of the following is also a source of secondary research? 

Explanation

Interviews with a marketing director can be considered a source of secondary research because it involves gathering information from a knowledgeable individual who has insights and expertise in the field of marketing. This type of research can provide valuable insights and perspectives on market trends, consumer behavior, and industry practices. While primary research involves collecting data directly from original sources, secondary research involves using existing data and information from secondary sources such as books, articles, reports, and interviews.

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