This quiz on 'Interviewing and Counselling' assesses knowledge on the basics of counseling, ethics, contracts, and empowering skills. It is designed to help learners develop a better understanding of counseling principles and practice directive skills.
Helping clients make decisions
Support
Teaching clients new skills
Mediating relationship problems
All of the above
None of the above
Rate this question:
Skill sets
What a person values as important
Principles of acceptable conduct
The core conditions of counselling
All of the above
None of the above
Rate this question:
Address roles and responsibilities
Define the work to be done
Address the intended purpose of the counselling relationship
Specify the focus of discussion
All of the above
None of the above
Rate this question:
Help clients develop control and self-esteem
Represent an abuse of the power relationship
Help counsellors manage the flow of the interview
Require involuntary clients to accept counselling
Are strictly prohibited by professional codes of ethics
Are appropriate only in the context of a trusting relationship
Rate this question:
"Uh huh"
What do you expect to achieve from counselling?
How do you feel?
Give me an example
It sounds like you are feeling sad.
"No!"
Rate this question:
Silence
Asking questions
Attending
Summarizing
All of the above
None of the above
Rate this question:
Counselling all clients using the same skills and strategies
Recognizing client strengths
Relating to clients without allowing bias to di stort judgement
Principles of correct ethical behaviour
All of the above
None of the above
Rate this question:
Protects clients from dealing with painful issues or feelings
Arises from the counsellors need to avoid tension
Is a misuse of the supportive function of counselling
Doing for clients what they should be doing for themselves
All of the above
None of the above
Rate this question:
Having sex with a client
Buying a car from a client
Co-signing a loan for a client
Social involvement with a client
All of the above
None of the above
Rate this question:
Counsellors can share information only with the police if there is an emergency
Counsellors cannot share information with anyone
Counsellors can share information only within the agency
Counsellors can share information if they have permission from the court
Counsellors must consult supervisors before sharing information
None of the above
Rate this question:
Counsellors can share information only with the police if there is an emergency
Counsellors cannot share information with anyone
Counsellors can share information with their clients family members
Counsellors can share information if they have permission from the court
Confidentiality cannot be guaranteed because of legal constraints
None of the above
Rate this question:
Warmth
Empathy
Genuineness
A and b above
A and c above
A, b, and c
Rate this question:
Developing a relationship
Problem exploration
Relationship contract
Creating safety so that clients will engage with counselling
All of the above
None of the above
Rate this question:
Modem theories of counselling
Procedures for working with resistant clients
Human stages of growth and development
The hierarchy of needs
Theories on the nature of counselling relationships
All of the above
Rate this question:
Referring clients to appropriate community resources
Communicating with someone the same way you communicated with significant people in the past
The tendency of some clients to seek service from multiple agencies
Imposition of cultural values
Projecting your feelings on others
All of the above
Rate this question:
Strategies for dealing with transference
The tendency of counsellors to inappropriately shift feelings to clients
Resistance to referral
Intake bias
Failure to utilize the strengths approach
None of the above
Rate this question:
Misuse of authority
Use of authority to require change
Taking charge of clients lives
Encouraging clients to take control
Government acts and regulations
A state of learned helplessness
Rate this question:
Good listeners ask questions
Listening is a fundamental building block for the counselling relationship
When counsellors listen to clients, clients become better able to listen to themselves
Silence confirms that counsellors are listening
Effective listening requires attention to the non verbal channel of communication
All of the above are true
Rate this question:
Predict what others might say
Offer advice at the earliest possible moment in order to relieve pain
Make assumptions based on past experiences
Remain silent
Use skills such as summarizing and questions to insure they understand
All of the above
Rate this question:
Encouraging clients to adhere to the work ethic
Making appropriate use of silence
Controlling the interviewing with questions and directives
The way counsellors communicate to clients that they are ready, willing, and able to listen
Managed involvement
All of the above
Rate this question:
Summarizing
Repeating verbatim what has been said
Pseudo-meaning
Restating the client's statements from a different angle
All of the above
None of the above
Rate this question:
Help clients organize their thoughts
Confirm that you are listening
Provide an opportunity for clients to correct distortions
Develop the counselling relationship
Potentially all of the above
None of the above
Rate this question:
Organize data and sum up ideas
Control assumptions
Suggest solutions
Promote problem solving
A and b above
C and d above
Rate this question:
Manipulate clients
Are used to promote the change process
Communicate to clients that we are following their directions
Promote client self-determination
Are essential for focusing the interview
None ofthe above
Don't you think you should tell her?
What do you think you should do?
How do you feel?
Why don't you tell me what your preference is?
Go on, tell me more.
None of the above
Rate this question:
Are essential tools for finding out the root causes of problems
Give clients an opportunity to explain their behaviour
Should be used cautiously
May suggest judgment, disapproval, or embedded advice
All of the above
None of the above
Rate this question:
Usually begin with "Who" "What" "Where" When" or "Why"
Encourage clients to give detailed answers
Can be answered with a yes or no
Manipulate clients to give the correct answer
All of the above
None of the above
Rate this question:
Should be avoided in the early phases of the interview
Are best utilized only after a trusting relationship is established
Provide freedom for clients to answer in the way they choose
Are difficult to answer with a simple yes or no
A and b above
C and d above
Rate this question:
Should be avoided
Are used to provide essential focus to the interview
Establish counsellor control of the interview
Are statements that have the same effect as questions
Can be answered yes or no
Give clients direction
Rate this question:
Condescending to clients and should be avoided
Useful for clients who have limited intelligence
Phrases or gestures that encourage clients
Short closed questions
Short open questions
Short open or closed questions
Rate this question:
Tell me more
Yes, go on.
What are some of the obstacles that you have faced?
Do you agree?
A and b above
C and d above
Rate this question:
Thinking
Feeling
Behaviour
Feeling and behaviour
All of the above
None of the above
Rate this question:
Behaviour
Emotions
Self-talk
The impact of one 's behaviour on others
All of the above
None of the above
Rate this question:
Tell me more.
What do you mean?
Did you mean to say that you are finished with the relationship
What are you going to do?
It sounds like you are feeling sad.
No!
Rate this question:
Contradict verbal messages
Confirm ideas
Substitute for verbal communication
Vary because of cultural and individual differences
All of the above
None of the above
Rate this question:
List the consequences of behaviour
Consider indirect communication
Describe how people express emotions
Describe the natural tendency of counsellors to be touched by the pain of their clients
All of the above
None of the above
Rate this question:
Understanding the emotions of others
Communicating understanding
Experiencing the emotions of others
Feeling sorry for clients
A and b above
C and d above
Rate this question:
Empathic responses attend to the client's feelings
Sympathetic responses are related to the counsellor's feelings
Empathy is associated with both counsellor and client feelings
Sympathy is an essential component of empathy
A and b above
All of the above
Rate this question:
Taking charge of the interview
Energizing the helping process
Helping clients discover personal strengths and capacities
Use of authority to require change
All of the above
None of the above
Rate this question:
Problems in the counselling relationship
Failure of the client to perceive a problem
Belief that taking help is a sign of weakness
Fear of change
All of the above
None of the above
Rate this question:
Book on best treatment strategies
Classification system for mental disorders
Dictionary of different counselling philosophies
Physicians guide to physical illness
All of the above
None of the above
Rate this question:
Measure the demographics of mental disorders around the world
Scale a person's highest level of social, occupational, and psychological functioning
Make cross-cultural decisions
Rate the severity of psychotic symptoms
Compare how different individuals handle mental disorders
None of the above
Rate this question:
Are associated with well-documented physical and sexual abuse
Forced children to accept Christian values
Assisted First Nations people to assimilate
Provided opportunity for wealthy Canadians to school their children
A and b above
C and d above
Rate this question:
English settlers to Canada
French and English settlers to Canada
Indians, Metis, and Inuit
Recent immigrants
All of the above
None of the above
Rate this question:
Aboriginals who occupy positions of authority
Indians registered under the Indian Act of Canada
Legal immigrants from India
Any person with more than 25% Indian ancestry
An elder
None of the above
Rate this question:
Quiz Review Timeline (Updated): Aug 29, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
Wait!
Here's an interesting quiz for you.