Foh Amp Managing The Host Stand

14 Questions | Total Attempts: 172

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Foh Amp Managing The Host Stand - Quiz

Managing the host stand


Questions and Answers
  • 1. 
    A key component of running the host stand is setting, maintaining and declining and accurate________?
    • A. 

      ART

    • B. 

      Audit

    • C. 

      Quote

    • D. 

      Labor

  • 2. 
    Does weather influence your quote?
    • A. 

      True

    • B. 

      False

  • 3. 
    Each table, with the number of guests ranging from 1-6, will be equivalent to how many minutes?
    • A. 

      1 minute

    • B. 

      1 1/2 minutes

    • C. 

      2 minutes

  • 4. 
    From the time the guests get their entrees to the time we remove the plates is what phase?
    • A. 

      Phase 1

    • B. 

      Phase 2

    • C. 

      Phase 3

  • 5. 
    From the time the guests are seated until the entrees hit the table is what phase?
    • A. 

      Phase 1

    • B. 

      Phase 2

    • C. 

      Phase 3

  • 6. 
    What phase is from the completion of the meal until they leave GCFB?
    • A. 

      Phase 1

    • B. 

      Phase 2

    • C. 

      Phase 3

  • 7. 
    ART stands for what?
    • A. 

      Actual ring in time

    • B. 

      Actual running time

    • C. 

      Actual running target

  • 8. 
    Times during your shift that guests tend to "camp" a bit longer than they typically would is Desination Time ?
    • A. 

      True

    • B. 

      False

  • 9. 
    Once a guest leaves the table, how long should it remain open before we reseat it?
    • A. 

      1 minutes

    • B. 

      2 minutes

    • C. 

      3 minutes

  • 10. 
     It is critical to handle any guest dissatisfactions immediately.
    • A. 

      True

    • B. 

      False

  • 11. 
     Restrooms should be checked how often (by the host stand staff)?
    • A. 

      Every 60 minutes

    • B. 

      Every 45 minutes

    • C. 

      Every 30 minutes

  • 12. 
    What does  “controlling the ambience” entail?
    • A. 

      Lighting

    • B. 

      TV

    • C. 

      Music

    • D. 

      Temperature

    • E. 

      Blinds

    • F. 

      Volume levels

  • 13. 
    Does using the closing checklist set up the next shift manager for sucess?
    • A. 

      True

    • B. 

      False

  • 14. 
    The Manger figure eight should start at the host stand.
    • A. 

      True

    • B. 

      False

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