None of the above.
Diluting liquor products.
Substituting lower-quality liquor for call brands.
Substituting their own liquor for that used in the bar.
Under pouring drinks.
Under pouring drinks.
The broiler cook was wrong. Horton should have started the steak order because Doris was closer to what was happening with guests in the dining room. The broiler cook’s job is to serve those who serve the guests.
The broiler cook was right. Overriding fundamental features of the control system should be approved by a manager and not dictated by the frustrations of a busy server.
The broiler cook was right. Doris was only concerned with looking bad and losing a high tip from her party of eight.
Horton was wrong. He should have started the steak order because guest service concerns should always override cumbersome control procedures.
Servers are not filling out requisition slips or entering orders, when they prepare and pick-up their desserts, into the POS system; instead they are giving away desserts to increase their tips.
Servers are not recording desserts orders on guest checks or entering them into the POS system; instead they are pocketing revenue when the guests pay by cash.
Servers are reusing checks for guests ordering identical desserts.
Servers are overstating guest check totals in hopes of getting higher tips.
Ensure there is only one exit from the dining room.
Install surveillance systems.
Position a cashier station at the entrance to the dining room.
Require payment at the time of ordering.
Padding guest checks.
Altering payment charges after guests leave.
Making change incorrectly by shortchanging or fast-counting
All of the above.
The employee responsible for managing the fund should not have the authority to sign a check to replenish the fund.
Checks to replenish the fund should only be made out to the manager of the fund.
Money to replenish the fund should be drawn from daily cash register funds.
Responsibility for the fund should be rotated among several staff members.
A single staff member.
Individual(s) charged with preparing bank deposits.
A different employee for each task.
Individual(s) responsible for paying bills.