Figure Eights
Which managers are on the shift
Note special seating requests
Knowing the difference in speed of turns depending on the day
The age of Guests entering our restaurant
Both B & C
ART, phases of the dining room, host strength, management strength
Approximately 1 1/2 minutes per name, ART, destination time, phases of restaurant
Destination time, ticket times, audits, service sequence
Phases of the restaurant, number of names on the register, numbers of Hosts, ART
2 minute table turns
3 minute table turns
1 minute table turns
When quote is lowest
When quote is highest
When there isn't a wait
When we are coming off the wait
Seat table for table
Help our staff run food
Know ART
All of the above
There are special events on the TV's
There are too many tables being held
The Guest register isn't being updated
We have a high wait
Expo
Bar
Dining Room
Host Stand
2 tables @ a time + watch them. From the time they sit all the way through
4 tables @ a time + watch them. From the time they sit all the way through
1 table @ a time + watch them. From the time they sit all the way through
True
False
Ring in a drink and measure it
Watch their pours
Validate the checks that are in front of the Guest
View tabs
All of the above
Every 30 minutes
Every 45 minutes
Every 5 minutes
Every 15 minutes
Drinks garnished properly
Correct pours
Assisting each other in boxing food
Tabs in front of guest
All drinks rung in
All of the above
Builds advocates
Feedback
All of the above
Temperature
Sound
Cleanliness
Cleanliness of lobby/restrooms
All of the above
Make sure there are the correct number of servers on the floor
Make sure all beverages are filled, condiments available, steps of service completed, silverware and napkins are available
Make sure bussers are performing all tasks to the table
None of the above
Cleaning the restaurant, running drinks and audits
Audits, running food and washing dishes
Running food, bussing tables, and seating guests
Cleanliness
Organization
Proper Etiquette
All of the above
Run food
Check quality
Push flow
Setups
Coach
All of the above
True
False
FCM
Expo
Server
Manager
Yourself
Lunch 8-10 minutes Dinner 12-15 minutes
Lunch 12-15 minutes Dinner 8-10 minutes