Fair Debt Collection PrActices Act! Trivia Quiz

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Adriane Thompson
A
Adriane Thompson
Community Contributor
Quizzes Created: 1 | Total Attempts: 715
| Attempts: 715 | Questions: 44
Please wait...
Question 1 / 44
0 %
0/100
Score 0/100
1. The standard times you are allowed to call a consumer are between 8 a.m. and 9 p.m., or at a time that has been determined to be convenient to the consumer.

Explanation

The statement is true because according to regulations, telemarketers are only allowed to call consumers between the hours of 8 a.m. and 9 p.m. This time frame ensures that consumers are not disturbed during late hours or early mornings. Additionally, if a consumer has specified a more convenient time for calls, telemarketers are also allowed to call during that specific time.

Submit
Please wait...
About This Quiz
Fair Debt Collection PrActices Act! Trivia Quiz - Quiz

Do you know anything about the Fair Debt Collection Practices Act? Would you be able to pass this quiz? The FDCPA is a federal ruling that restricts third-party debt collectors' actions trying to collect debts on behalf of someone else. As it relates to this quiz, you will need to... see moreunderstand the definition of the consumer and the definition of location information. Good luck with this quiz. see less

Personalize your quiz and earn a certificate with your name on it!
2. A debt collector is allowed to use tactics that harass, oppress, or abuse a consumer or person in order to collect a debt.

Explanation

A debt collector is not allowed to use tactics that harass, oppress, or abuse a consumer or person in order to collect a debt. The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from engaging in such behavior. Debt collectors must follow certain guidelines and regulations when attempting to collect a debt, and they are not permitted to use abusive or harassing tactics.

Submit
3. What is the purpose of the FDCPA?

Explanation

The purpose of the FDCPA is to eliminate abusive debt collection practices by debt collectors, ensure that debt collectors who refrain from using abusive practices are not disadvantaged, and promote consistent state action to protect consumers against debt collection abuses. This means that the FDCPA aims to regulate and prevent unfair and harassing debt collection tactics, and to establish a level playing field for debt collectors who follow the rules. Additionally, it seeks to ensure that consumers are protected from abusive practices and have recourse if they are subjected to such practices.

Submit
4. What is the definition of a "consumer"?

Explanation

The definition of a "consumer" is a person who is obligated or allegedly obligated to pay any debt. This means that a consumer is someone who has a legal or financial responsibility to repay a debt, whether it is a loan, credit card debt, or any other form of financial obligation. It does not include someone who is attempting to serve legal process on another person, an employee of a consumer reporting agency, or any person acting as a debt collector.

Submit
5. Debt collectors are trained to use which of the following methods when collecting a debt:

Explanation

The correct answer is "None of the above" because debt collectors are prohibited by law from using any of the mentioned methods when collecting a debt. The Fair Debt Collection Practices Act (FDCPA) outlines guidelines for debt collectors, which include not using violence, obscene language, or disclosing a consumer's debt to the public. They are also not allowed to advertise the sale of a debt or engage in harassment tactics such as continuously calling or refusing to disclose their identity.

Submit
6. Debt collectors may introduce themselves as, or imply, that they are an attorney.

Explanation

Debt collectors are not allowed to falsely represent themselves as attorneys or imply that they are attorneys. This is because it can be deceptive and misleading to the debtor. Debt collectors must accurately identify themselves and their purpose when communicating with debtors.

Submit
7. A collector may change his/her own name every time they communicate with a consumer.

Explanation

The statement is false because a collector cannot change their own name every time they communicate with a consumer. Collectors are required to provide accurate and consistent information to consumers, including their own name. Changing names frequently would create confusion and potentially hinder the collection process.

Submit
8. When is it permissible to communicate with a consumer via post card?

Explanation

The correct answer is "It is never permissible." This means that under no circumstances is it allowed to communicate with a consumer via postcard. This is likely because postcards are not secure and can easily be seen by others, potentially compromising the privacy and confidentiality of the communication. To ensure the protection of consumer information, other forms of communication should be used instead.

Submit
9. What is the definition of a "debt"?

Explanation

A "debt" refers to any obligation or alleged obligation of a consumer to pay money that arises from a transaction for personal, family, or household purposes. This definition encompasses all types of financial obligations that individuals may have, such as loans, credit card debt, or mortgages, which are incurred for personal or household needs. It does not specifically refer to deductions from wages, property liens, asset seizures, or garnishments, which are different methods of collecting or repaying debts.

Submit
10. What is the definition of a "creditor"?

Explanation

A creditor is defined as any person who offers or extends credit, which results in the creation of a debt, or to whom a debt is owed. This definition encompasses both the person who provides credit and the person who owes the debt. It does not include individuals acting as debt collectors or those attempting to serve legal process on another person.

Submit
11. When skip tracing by phone, debt collectors are allowed to contact third parties. Debt collectors must:

Explanation

When skip tracing by phone, debt collectors are not allowed to contact third parties and disclose any information about the debtor or the debt to them. This is because the Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from discussing a consumer's debt with anyone other than the consumer or their attorney. Therefore, the correct answer is "None of the above."

Submit
12. Regarding postdated checks, it is unfair practice to:

Explanation

The correct answer is "All of the above" because all three actions mentioned (depositing the check prior to the date indicated, threatening to deposit the check prior to the date indicated, and threatening criminal action if the check is returned for insufficient funds) are considered unfair practices regarding postdated checks.

Submit
13. You have five days to inform the debtor in writing after an initial contact that you have a claim.

Explanation

According to the given statement, it is true that you have five days to inform the debtor in writing after an initial contact that you have a claim. This implies that there is a specific time frame within which you must notify the debtor in writing about your claim after the initial contact has been made.

Submit
14. Threatening the consumer with a lawsuit when you know that this is not true.

Explanation

This statement is true because threatening a consumer with a lawsuit when you know it is not true is considered unethical and can be illegal. It is a deceptive practice that aims to intimidate or manipulate the consumer into taking a desired action. Engaging in such behavior can lead to legal consequences and damage the reputation of the individual or organization making the false threat.

Submit
15. What is the definition of "location information"?

Explanation

The definition of "location information" refers to a consumer's place of abode and his telephone number at such place, or his place of employment. This means that location information includes both the consumer's residential address and their contact information at that address, or their employment address. It encompasses the physical location where the consumer resides or works, along with their corresponding telephone number.

Submit
16. Threatening violence or any action that would harm a person or their reputation.

Explanation

Threatening violence or any action that would harm a person or their reputation is considered a form of misconduct and is generally not acceptable behavior. It is important to promote a safe and respectful environment where individuals feel protected from harm and their reputation is not tarnished. Therefore, the statement "Threatening violence or any action that would harm a person or their reputation" being true aligns with the principles of promoting a positive and respectful community.

Submit
17. Under what conditions may a debt collector make direct contact with a consumer after being advised that the consumer is represented by an attorney?

Explanation

A debt collector may make direct contact with a consumer after being advised that the consumer is represented by an attorney if any of the following conditions are met: the attorney fails to respond within a reasonable period of time, prior consent is obtained from the attorney, or permission is granted by the court. In these situations, the debt collector is allowed to communicate directly with the consumer even if they have legal representation.

Submit
18. It is false and/or misleading to imply to a consumer that:

Explanation

The correct answer is "They may be arrested or imprisoned for nonpayment of a debt." It is false and misleading to imply to a consumer that they can be arrested or imprisoned for not paying a debt. Debt collection practices are regulated by laws such as the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from making false or misleading statements to consumers. Threatening arrest or imprisonment for nonpayment is a violation of these laws and can mislead and intimidate consumers.

Submit
19. If the consumer notifies the debt collector in writing within the initial 30-day period that the debt is disputed, the debt collector must:

Explanation

If the consumer notifies the debt collector in writing within the initial 30-day period that the debt is disputed, the debt collector must provide the consumer with written verification of the debt. This means that the debt collector is required to provide the consumer with documentation that proves the validity of the debt. This allows the consumer to review the information and ensure that the debt is accurate before proceeding with any further actions.

Submit
20. The term "consumer" includes the consumer's spouse, parent (if the consumer is a minor), guardian, executor, or administrator.

Explanation

The term "consumer" includes not only the individual themselves, but also their spouse, parent (if they are a minor), guardian, executor, or administrator. This means that any actions or decisions made by these individuals on behalf of the consumer can also be considered under the term "consumer". Therefore, the statement is true.

Submit
21. A debt collector that fails to comply with any provision of the FDCPA with respect to any person may be liable to that person in an amount equal to the sum of:

Explanation

A debt collector that fails to comply with any provision of the FDCPA may be held liable to the affected person in a civil lawsuit. The person can seek damages for any harm suffered as a result of the debt collector's actions, and may also be entitled to additional damages of up to $1,000. Additionally, the court may award fees and costs associated with the lawsuit, including attorney fees. Therefore, the correct answer is that the debt collector may be liable for a civil lawsuit for damages sustained, additional damages up to $1,000, and/or court fees and attorney fees.

Submit
22. The use of unfair or unconscionable means to collect or attempt to collect a debt.

Explanation

This statement is true. The use of unfair or unconscionable means to collect or attempt to collect a debt refers to any unethical or unjust practices employed by debt collectors. These may include harassment, threats, deception, or any other tactics that violate the rights of the debtor. Such practices are regulated and prohibited by various laws, such as the Fair Debt Collection Practices Act (FDCPA) in the United States, to ensure fair treatment of individuals in debt.

Submit
23. When speaking with a third party, a debt collector must:

Explanation

The correct answer is "All of the above" because when speaking with a third party, a debt collector is required to identify themselves, inform the third party about their purpose of locating the debtor or verifying location information, and not mention the debt owed by the debtor unless specifically asked. If asked, the debt collector should only state that they have personal business with the debtor. Therefore, all of the given statements are correct requirements for a debt collector when speaking with a third party.

Submit
24. Continually interrupting or badgering the consumer when he/she is trying to answer questions.

Explanation

This statement suggests that continually interrupting or badgering the consumer while they are trying to answer questions is a true behavior. This means that it is considered inappropriate or disrespectful to interrupt or badger the consumer during their response.

Submit
25. If you learn that a consumer works a night shift, you:

Explanation

The correct answer is "Should find out when it’s more convenient to contact the consumer and call back during that time frame." This is the most appropriate response because it acknowledges the consumer's unique situation of working a night shift and recognizes the importance of finding a time that is convenient for them. By determining when it is more suitable to contact the consumer, it shows respect for their schedule and increases the likelihood of successful communication.

Submit
26. Causing a person's phone to ring repeatedly or continuously for the purpose of annoying them.

Explanation

This statement is describing the act of repeatedly or continuously causing a person's phone to ring in order to annoy them. If this behavior is true, it means that intentionally annoying someone by repeatedly calling their phone is considered as causing their phone to ring repeatedly or continuously.

Submit
27. Indicating to a debtor that you are compiling information for credit bureau.

Explanation

Indicating to a debtor that you are compiling information for a credit bureau is true. This means that you are informing the debtor that their payment history and credit information will be reported to a credit bureau, which can affect their credit score and future borrowing opportunities. This practice is common among lenders and creditors to ensure the accuracy and transparency of credit information.

Submit
28. When a consumer notifies a company, agency, or law firm in writing, to cease communication concerning a debt, we may contact the consumer to advise that our collections efforts are being terminated.

Explanation

When a consumer requests in writing for a company, agency, or law firm to stop communicating about a debt, the company may still contact the consumer to inform them that their collections efforts are being stopped. This means that even though the communication about the debt is being terminated, the company wants to inform the consumer about their decision to stop the collections process.

Submit
29. Telling a consumer you intend to have them arrested or incarcerated for non- payment.

Explanation

This statement is true because it is illegal and unethical to threaten a consumer with arrest or incarceration for non-payment. Debt collection practices are regulated by laws such as the Fair Debt Collection Practices Act, which prohibits debt collectors from using deceptive or abusive tactics. Threatening someone with arrest is considered a violation of these laws and can result in legal consequences for the debt collector.

Submit
30. Threatening to deposit a post dated check early.

Explanation

Threatening to deposit a post-dated check early is considered true. This is because a post-dated check is a check that is written with a future date. If someone threatens to deposit it before the agreed date, they are violating the agreement and potentially engaging in fraudulent behavior.

Submit
31. Contacting a consumer at their place of employment after being advised by the consumer that their employer prohibits this type of communication.

Explanation

Contacting a consumer at their place of employment after being advised by the consumer that their employer prohibits this type of communication is a violation of consumer protection laws. It is considered harassment and can lead to legal consequences. Therefore, the correct answer is True.

Submit
32. When is it permissible to communicate with a third party more than once?

Explanation

It is permissible to communicate with a third party more than once when any of the following conditions are met: the third party requests a call back, the debt collector believes the third party's earlier response is erroneous, or the third party now has correct and complete location information.

Submit
33. Obscene language or profanity.

Explanation

The statement "Obscene language or profanity" is true. This means that the use of offensive or vulgar language is considered obscene or profane. It is generally socially unacceptable and can be offensive to others.

Submit
34. Attempting to collect the correct amount of the debt.

Explanation

The statement suggests that attempting to collect the correct amount of the debt is not true. This implies that there may be some inaccuracies or discrepancies in the debt collection process, leading to an incorrect amount being collected. Therefore, the correct answer is False.

Submit
35. Sending the consumer a letter in an envelope that has no debt collection language or symbol, rather than a postcard, regarding the debt owed.

Explanation

Sending the consumer a letter in an envelope that has no debt collection language or symbol, rather than a postcard, regarding the debt owed is not true. The correct answer is False. This is because the Fair Debt Collection Practices Act (FDCPA) requires debt collectors to communicate with consumers in a way that protects their privacy and prevents third parties from knowing about their debts. Sending a letter in an envelope without any debt collection language or symbol helps maintain the privacy of the consumer and is in compliance with the FDCPA.

Submit
36. You are permitted to call a consumer at his/her place of employment if:

Explanation

You are allowed to call a consumer at his/her place of employment if you have no reason to believe that the consumer's employer does not allow such phone calls. This means that if there is no evidence or indication that the employer prohibits these calls, it is permissible to contact the consumer at their workplace. However, if there is any reason to believe that the employer does not permit such calls, it would not be appropriate to contact the consumer at their place of employment.

Submit
37. Under the Fair Debt Collection Practices Act (FDCPA), debt collectors are allowed to use false, deceptive, or misleading representations to collect a debt.

Explanation

The Fair Debt Collection Practices Act (FDCPA) strictly prohibits debt collectors from using any false, deceptive, or misleading representations in the process of collecting a debt. This includes making false statements about the amount owed, pretending to be an attorney or government representative, or threatening actions that are not legally permissible or that they do not intend to take. The FDCPA is designed to ensure that debt collection practices are fair and transparent, protecting consumers from abusive tactics.

Submit
38. Calling a nearby (neighbor) back if the original information he/she provided was inaccurate.

Explanation

The statement is false because calling a nearby neighbor back if the original information provided was inaccurate is not a common or necessary practice. When someone provides inaccurate information, it is more common to seek out alternative sources or verify the information through other means rather than specifically calling the neighbor back.

Submit
39. Calling a person once between the hours of 8:00 am – 9:00 pm in their time zone.

Explanation

The statement suggests that calling a person once between the hours of 8:00 am and 9:00 pm in their time zone is false. This could mean that either calling someone during those hours is not allowed or that it is not necessary to limit calls to that specific time frame.

Submit
40. Discussing a debt with a consumer's spouse.

Explanation

Discussing a debt with a consumer's spouse is not allowed under the Fair Debt Collection Practices Act (FDCPA). The FDCPA prohibits debt collectors from disclosing information about a consumer's debt to anyone other than the consumer, their attorney, a credit reporting agency, or the creditor themselves. Therefore, it is not true that discussing a debt with a consumer's spouse is permissible.

Submit
41. Under the Fair Debt Collection Practices Act (FDCPA), debt collectors are prohibited from contacting third parties, such as family members or employers, about a debtor's debt.

Explanation

The Fair Debt Collection Practices Act (FDCPA) restricts debt collectors from contacting third parties about a debtor’s debt, except to obtain location information about the debtor. Even then, collectors are not allowed to disclose that the debtor owes a debt. This provision helps protect the privacy of the debtor and prevents harassment of family members, friends, and employers.

Submit
42. Not using any false, deceptive, or misleading means to collect a debt.

Explanation

The statement is referring to the act of not using false, deceptive, or misleading means to collect a debt. The correct answer is False because it is not true that one should not use any false, deceptive, or misleading means to collect a debt.

Submit
43. Informing an unauthorized third party that a consumer owes a debt.

Explanation

This statement is true because it is a violation of consumer protection laws to inform an unauthorized third party about a consumer's debt without their consent. This can lead to privacy breaches and potential harm to the consumer's reputation. It is important for debt collectors and creditors to follow legal guidelines and obtain proper authorization before disclosing any information about a consumer's debt to third parties.

Submit
44. Under the Fair Debt Collection Practices Act (FDCPA), debt collectors are allowed to contact debtors at any time of day or night, as long as it is for the purpose of collecting a debt.

Explanation

The Fair Debt Collection Practices Act (FDCPA) restricts debt collectors from contacting debtors at inconvenient times. Specifically, debt collectors are not allowed to contact debtors before 8 a.m. or after 9 p.m. local time, unless the debtor has given permission to be contacted at different times. The FDCPA is designed to protect consumers from abusive, unfair, and deceptive practices by debt collectors.

Submit
View My Results

Quiz Review Timeline (Updated): Jul 10, 2024 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jul 10, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Dec 11, 2017
    Quiz Created by
    Adriane Thompson
Cancel
  • All
    All (44)
  • Unanswered
    Unanswered ()
  • Answered
    Answered ()
The standard times you are allowed to call a consumer are between 8...
A debt collector is allowed to use tactics that harass, oppress, or...
What is the purpose of the FDCPA?
What is the definition of a "consumer"?
Debt collectors are trained to use which of the following methods when...
Debt collectors may introduce themselves as, or imply, that they are...
A collector may change his/her own name every time they communicate...
When is it permissible to communicate with a consumer via post card?
What is the definition of a "debt"?
What is the definition of a "creditor"?
When skip tracing by phone, debt collectors are allowed to contact...
Regarding postdated checks, it is unfair practice to:
You have five days to inform the debtor in writing after an initial...
Threatening the consumer with a lawsuit when you know that this is not...
What is the definition of "location information"?
Threatening violence or any action that would harm a person or their...
Under what conditions may a debt collector make direct contact with a...
It is false and/or misleading to imply to a consumer that:
If the consumer notifies the debt collector in writing within the...
The term "consumer" includes the consumer's spouse, parent (if the...
A debt collector that fails to comply with any provision of the FDCPA...
The use of unfair or unconscionable means to collect or attempt to...
When speaking with a third party, a debt collector must:
Continually interrupting or badgering the consumer when he/she is...
If you learn that a consumer works a night shift, you:
Causing a person's phone to ring repeatedly or continuously for the...
Indicating to a debtor that you are compiling information for credit...
When a consumer notifies a company, agency, or law firm in writing, to...
Telling a consumer you intend to have them arrested or incarcerated...
Threatening to deposit a post dated check early.
Contacting a consumer at their place of employment after being advised...
When is it permissible to communicate with a third party more than...
Obscene language or profanity.
Attempting to collect the correct amount of the debt.
Sending the consumer a letter in an envelope that has no debt...
You are permitted to call a consumer at his/her place of employment...
Under the Fair Debt Collection Practices Act (FDCPA), debt collectors...
Calling a nearby (neighbor) back if the original information he/she...
Calling a person once between the hours of 8:00 am – 9:00 pm in...
Discussing a debt with a consumer's spouse.
Under the Fair Debt Collection Practices Act (FDCPA), debt collectors...
Not using any false, deceptive, or misleading means to collect a debt.
Informing an unauthorized third party that a consumer owes a debt.
Under the Fair Debt Collection Practices Act (FDCPA), debt collectors...
Alert!

Advertisement