FDCPA Knowledge Quiz Questions

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FDCPA Knowledge Quiz Questions - Quiz

When it comes to debt collection, there are many policies that one is expected to follow without infringing on the debtors' rides. If you are planning on becoming a licensed debt collector, you need complete knowledge of FDCPA. Do you think you are ready for it? Take this quiz to see if you know enough.


Questions and Answers
  • 1. 

    Which of the following is the primary law that regulates debt collecting?

    • A.

      FCRA

    • B.

      FDCPA

    • C.

      FDPCA

    • D.

      FICO

    • E.

      FCBA

    Correct Answer
    B. FDCPA
    Explanation
    The primary law that regulates debt collecting is the FDCPA (Fair Debt Collection Practices Act). This law was enacted to protect consumers from abusive and unfair debt collection practices. It sets guidelines for debt collectors, such as prohibiting harassment, false or misleading statements, and unfair practices. The FDCPA also grants consumers certain rights, including the right to dispute a debt and request validation. It is important for debt collectors to comply with the FDCPA to ensure fair treatment of consumers and avoid legal consequences.

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  • 2. 

    If a consumer notifies a debt collector in writing that the consumer refuses to pay a consumer debt or requests the debt collector cease communicating with the consumer, the debt collector must stop contacting the consumer. 

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    A. TRUE
    Explanation
    If a consumer notifies a debt collector in writing that they refuse to pay a consumer debt or request the debt collector to stop communicating with them, the debt collector is legally required to stop contacting the consumer. This is in accordance with the Fair Debt Collection Practices Act (FDCPA), which provides consumers with certain rights and protections when dealing with debt collectors. By notifying the debt collector in writing, the consumer is exercising their right to request that the debt collector cease communication, and the debt collector must comply with this request.

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  • 3. 

    According to the FDCPA, a debt collector may not use abusive or obscene language.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    A. TRUE
    Explanation
    The Fair Debt Collection Practices Act (FDCPA) is a federal law that regulates the actions of debt collectors. One of the provisions of the FDCPA is that debt collectors are prohibited from using abusive or obscene language when communicating with consumers. This is to ensure that consumers are treated fairly and respectfully during the debt collection process. Therefore, the statement that a debt collector may not use abusive or obscene language is true according to the FDCPA.

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  • 4. 

    A debt collector may telephone a consumer about a consumer debt at the consumers place of employment after the consumer tells the debt collector he cannot receive such telephone calls.

    • A.

      IF THE CONSUMER FAILS TO FOLLOW UP SUCH REQUEST WITH A LETTER

    • B.

      IF THE DEBT COLLECTOR HAS NO OTHER CONTACT INFORMATION EVEN AFTER MAKING A REASONABLE EFFORT TO OBTAIN ANOTHER PHONE NUMBER

    • C.

      IF THE CONSUMER WORKS BETWEEN 8:00AM AND 9:00PM

    • D.

      IF THE DEBT COLLECTOR TELEPHONES THE EMPLOYER FIRST AND GETS PERMISSION

    • E.

      NEVER

    Correct Answer
    E. NEVER
    Explanation
    The correct answer is "NEVER" because regardless of the circumstances, a debt collector is not allowed to contact a consumer about a consumer debt at their place of employment after the consumer has explicitly stated that they cannot receive such telephone calls. This is a violation of the Fair Debt Collection Practices Act (FDCPA), which protects consumers from harassment and unfair practices by debt collectors.

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  • 5. 

    A debt collector may normally discuss a consumer debt only with the consumer and the following people.

    • A.

      AN ATTORNEY

    • B.

      THE CONSUMER'S PARENTS, IF THE PARENTS LIVE WITH THE CONSUMER

    • C.

      THE CONSUMER'S CHILDREN IF THEY ARE OVER 18 YEARS OF AGE

    • D.

      A PERSON THAT THE CONSUMER HAS LISTED AS A "CONTACT" ON THE CONTRACT THAT CREATED THE DEBT

    • E.

      NONE OF THE ABOVE

    Correct Answer
    E. NONE OF THE ABOVE
    Explanation
    A debt collector may only discuss a consumer debt with the consumer and the consumer's spouse. The options listed in the question are incorrect as they do not align with the legal restrictions on who a debt collector can discuss a consumer debt with.

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  • 6. 

    The following is commonly called the "mini-miranda" pursuant to 15 U.S.C. 1692e(11).

    • A.

      THIS IS AN ATTEMPT TO COLLECT A DEBT, AND ANY INFORMATION WILL BE USED FOR THAT PURPOSE

    • B.

      I AM A DEBT COLLECTOR, AND YOU HAVE THE RIGHT TO NOT SPEAK WITH ME IF YOU CHOOSE

    • C.

      I WANT TO ADVISE YOU THIS CALL MAY BE RECORDED OR MONITORED

    • D.

      THIS IS AN ATTEMPT TO COLLECT A DEBT,

    • E.

      NONE OF THE ABOVE

    Correct Answer
    A. THIS IS AN ATTEMPT TO COLLECT A DEBT, AND ANY INFORMATION WILL BE USED FOR THAT PURPOSE
    Explanation
    The correct answer is "THIS IS AN ATTEMPT TO COLLECT A DEBT, AND ANY INFORMATION WILL BE USED FOR THAT PURPOSE." This statement is commonly referred to as the "mini-miranda" because it is required by the Fair Debt Collection Practices Act (15 U.S.C. 1692e(11)). Debt collectors are legally obligated to provide this disclosure to inform individuals that they are attempting to collect a debt and that any information obtained will be used for that purpose.

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  • 7. 

    If a debt collector calls a third party, that may not be a violation of the FDCPA, (Choose the best answer.)

    • A.

      ALWAYS TRUE

    • B.

      ALWAYS FALSE

    • C.

      TRUE, AS LONG AS THE DEBT COLLECTOR NEVER DISCLOSES THE NAME OF HIS COMPANY.

    • D.

      TRUE, AS LONG AS THE DEBT COLLECTOR NEVER DISCLOSES THAT THE CONSUMER OWES A DEBT.

    • E.

      TRUE, AS LONG AS THE DEBT COLLECTOR IS UNABLE TO CONTACT THE CONSUMER ANY OTHER WAY

    Correct Answer
    D. TRUE, AS LONG AS THE DEBT COLLECTOR NEVER DISCLOSES THAT THE CONSUMER OWES A DEBT.
    Explanation
    If a debt collector calls a third party but does not disclose that the consumer owes a debt, it may not be a violation of the FDCPA. The FDCPA prohibits debt collectors from disclosing a consumer's debt to third parties, as it can be an invasion of privacy. However, if the debt collector does not disclose the debt, they may not be in violation of the FDCPA.

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  • 8. 

    With regard to debt collection, Congress has found what?

    • A.

      ABUSIVE DEBT COLLECTION LEADS TO MARITAL INSTABILITY

    • B.

      ABUSIVE DEBT COLLECTION LEADS TO BANKRUPTCY

    • C.

      ABUSIVE DEBT COLLECTION LEADS TO INVASION OF PRIVACY

    • D.

      NONE OF THE ABOVE

    • E.

      ALL OF THE ABOVE

    Correct Answer
    E. ALL OF THE ABOVE
    Explanation
    Congress has found that abusive debt collection can lead to marital instability, bankruptcy, and invasion of privacy.

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  • 9. 

    Under the FDCPA, you can only be awarded up to $1000.00 in damages.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The statement is false because under the FDCPA (Fair Debt Collection Practices Act), individuals can be awarded up to $1,000 in statutory damages for violations of the act. However, the FDCPA also allows for additional damages for actual damages suffered, such as emotional distress or financial loss. Therefore, the total amount of damages that can be awarded under the FDCPA is not limited to $1,000.

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  • 10. 

    In good faith, you bring a lawsuit against an abusive debt collector.

    • A.

      IF YOU LOSE YOU WILL HAVE TO PAY THE DEBT COLLECTOR'S ATTORNEY FEES AND/OR COST

    • B.

      EVEN IF YOU WIN YOU WILL STILL HAVE TO PAY YOUR ATTORNEY FEES, SO THERE IS LITTLE POINT TO DO SO

    • C.

      IF YOU WIN, YOU ARE NO LONGER RESPONSIBLE FOR ANY VALID DEBT

    • D.

      ALL OF THE ABOVE

    • E.

      NONE OF THE ABOVE

    Correct Answer
    E. NONE OF THE ABOVE
    Explanation
    The correct answer is "NONE OF THE ABOVE" because none of the given statements accurately represent the consequences of bringing a lawsuit against an abusive debt collector. The outcome of the lawsuit will determine whether or not the individual is responsible for the debt and whether they have to pay attorney fees. Therefore, none of the statements provided are valid explanations of the situation.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Dec 03, 2009
    Quiz Created by
    Jbercande
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