Employee Retention And Engagement Training For Managers Assessment

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| By Calpolystudent17
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Calpolystudent17
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Questions and Answers
  • 1. 

    Engagement studies consistently link employee engagement levels to employee retention and business performance.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Employee engagement refers to the extent to which employees are emotionally invested in their work and committed to their organization. Numerous studies have shown a strong correlation between employee engagement levels and both employee retention and business performance. Engaged employees are more likely to stay with the company, reducing turnover costs, and they also tend to be more productive, innovative, and customer-focused, leading to improved business outcomes. Therefore, the statement that engagement studies consistently link employee engagement levels to employee retention and business performance is true.

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  • 2. 

    According to a recent Towers Perrin Survey of 85,000 individuals working for large to midsize companies in 16 countries on four continents, only __________% of the worldwide workforce is fully engaged.

    • A.

      34%

    • B.

      14%

    • C.

      20%

    • D.

      6%

    Correct Answer
    B. 14%
    Explanation
    According to a recent survey conducted by Towers Perrin, it was found that only 14% of the worldwide workforce is fully engaged. This means that a significant majority of employees, around 86%, are not fully engaged in their work. This low level of engagement can have negative consequences on productivity, morale, and overall company performance. It highlights the need for organizations to focus on improving employee engagement to create a more motivated and productive workforce.

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  • 3. 

    Analysts expect that employee retention and engagement will continue to worsen due to which trend?

    • A.

      Decreasing employee loyalty

    • B.

      Improving economy

    • C.

      Shifting workforce demographics

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    The correct answer is "All of the above" because all three trends mentioned (decreasing employee loyalty, improving economy, and shifting workforce demographics) are expected to contribute to the worsening of employee retention and engagement. Decreasing employee loyalty implies that employees are less likely to stay with a company for a long time, while an improving economy may provide more job opportunities and make it easier for employees to switch jobs. Additionally, shifting workforce demographics can lead to changes in employee expectations and preferences, which can impact retention and engagement.

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  • 4. 

    Turnover costs the U.S. economy an estimated __________ annually.

    • A.

      $84 million

    • B.

      $50 billion

    • C.

      $5 trillion

    • D.

      $23 trillion

    Correct Answer
    C. $5 trillion
    Explanation
    The correct answer is $5 trillion. This figure represents the estimated annual cost of turnover to the U.S. economy. Turnover refers to the process of employees leaving a company and needing to be replaced. This can include costs such as recruitment, training, and lost productivity. A turnover cost of $5 trillion highlights the significant impact that employee turnover has on businesses and the economy as a whole.

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  • 5. 

    Engagement levels vary depending on geographical location.  Which country has the highest level of engagement?

    • A.

      Mexico

    • B.

      Japan

    • C.

      United States

    • D.

      Brazil

    Correct Answer
    A. Mexico
    Explanation
    Engagement levels vary depending on geographical location, and in this case, Mexico is identified as the country with the highest level of engagement. This implies that individuals in Mexico are more actively involved and interested in various aspects, such as work, relationships, or social activities, compared to individuals in Japan, the United States, and Brazil. The specific reasons behind this higher level of engagement in Mexico are not provided, but it could be due to cultural factors, societal norms, or other influencing factors unique to Mexico.

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