CST 100 Principles Of Public Speaking Test #1

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1. Your personal speaking goal should be specific and measurable.

Explanation

A personal speaking goal should be specific and measurable because having a clear and specific goal helps in focusing on the desired outcome and provides a clear direction for improvement. Measurable goals allow for tracking progress and evaluating success. Without specificity and measurability, it becomes difficult to determine the progress made and make necessary adjustments. Therefore, it is important for a personal speaking goal to be specific and measurable to enhance effectiveness and ensure continuous improvement.

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About This Quiz
Public Speaking Quizzes & Trivia

Hello Class,

Using your textbook Chapters 1 - 6, answer the following multiple choice questions.

Thank you for your participation.

S. Goodwin
CST 100
JTCC

Personalize your quiz and earn a certificate with your name on it!
2. Good listening occurs with both your eyes and ears.

Explanation

Good listening occurs with both your eyes and ears because effective listening involves not only hearing the words being spoken but also paying attention to nonverbal cues such as body language, facial expressions, and gestures. By observing these visual cues, one can gain a deeper understanding of the speaker's message, emotions, and intentions. This holistic approach to listening allows for better comprehension and communication, making it essential to engage both the eyes and ears in the listening process.

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3. When doing a SWOT analysis, you need to think about potential threats.

Explanation

When conducting a SWOT analysis, it is important to consider potential threats. This is because a SWOT analysis involves evaluating the strengths, weaknesses, opportunities, and threats of a business or project. By identifying potential threats, one can develop strategies to mitigate or address them, ensuring the overall success and sustainability of the endeavor. Therefore, the statement "When doing a SWOT analysis, you need to think about potential threats" is correct.

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4. SWOT analysis stands for which of the following?

Explanation

SWOT analysis is a strategic planning tool used to evaluate the strengths, weaknesses, opportunities, and threats of a business or project. It helps identify internal factors that can be leveraged, such as strengths and weaknesses, as well as external factors, such as opportunities and threats, that may impact the success of the business. This analysis provides valuable insights to develop strategies and make informed decisions to achieve objectives and mitigate risks.

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5. During a speech at a public meeting of parents, the principal of a high school falsely stated that the student body president was selling drugs on campus.  This is an example of

Explanation

This is an example of slander because the principal made a false statement about the student body president selling drugs on campus during a public meeting. Slander refers to the act of making false spoken statements that harm someone's reputation.

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6. Concepts of self-evaluation can also be used to evaluate another person's speech.

Explanation

The statement suggests that the concepts of self-evaluation can be applied to assess someone else's speech. This implies that the same principles and criteria used for evaluating one's own speech can be used to evaluate another person's speech. This indicates that self-evaluation techniques can be extended to evaluate the effectiveness, clarity, coherence, and other aspects of someone else's speech. Therefore, the answer is true.

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7. Kristie analyzed her speech and said that she maintained good eye contact throughout the speech. This means that she identified her

Explanation

Kristie's statement that she maintained good eye contact throughout her speech suggests that she is aware of her positive qualities or abilities. Eye contact is often seen as a sign of confidence and engagement, indicating that Kristie recognizes this as a strength in her public speaking skills. This implies that she has identified her strengths rather than attitudes, opportunities, or threats.

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8. Adrenaline is a hormone that

Explanation

Adrenaline is a hormone that increases the strength and rate of the heart in public speakers. This is because adrenaline is released in response to stress or excitement, and it triggers the body's "fight or flight" response. This response includes an increase in heart rate and blood pressure, which helps to supply more oxygen and nutrients to the muscles, including the heart. This increased strength and rate of the heart can help public speakers feel more energized and focused, allowing them to deliver their speech with more confidence and clarity.

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9. According to the text, public speakers are similar to job applicants because each

Explanation

Public speakers are similar to job applicants because they tailor their responses to the specific needs and culture of the interviewing organization. This means that both public speakers and job applicants understand the importance of adapting their communication style and content to fit the expectations and values of the organization they are addressing. By doing so, they can effectively engage their audience and increase their chances of success in their respective endeavors.

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10. To feel calm and centered prior to giving a speech, Ariel gently massages the pressure point in the web between her thumb and first finger.  This is a Japanese massage technique known as

Explanation

Shiatsu is a Japanese massage technique that involves applying pressure to specific points on the body to promote relaxation and relieve tension. By gently massaging the pressure point in the web between her thumb and first finger, Ariel is using this technique to help herself feel calm and centered before giving a speech. Shiatsu is known for its ability to reduce stress and anxiety, making it a popular choice for relaxation and self-care.

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11. When evaluating the structure of your speech in reference to listenability, you would ask yourself which of the following questions?

Explanation

This question asks about evaluating the structure of a speech in reference to listenability. The correct answer is "Was there a clear sense of an introduction, a body, and a conclusion?" This is the most relevant question to ask when assessing the structure of a speech. A clear sense of introduction, body, and conclusion is important for a speech to be well-organized and easy to follow for the audience. It helps in providing a logical flow and coherence to the speech, making it more engaging and understandable.

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12. The organizing and outlining of a speech are valuable

Explanation

The correct answer is "structure keys". In speech, organizing and outlining are important aspects that help in presenting information in a clear and coherent manner. A well-structured speech ensures that ideas flow logically and are easy to understand. It helps the speaker in delivering the message effectively and keeps the audience engaged. Without proper structure, a speech may appear disorganized and confusing, making it difficult for the audience to grasp the main points. Therefore, organizing and outlining are considered valuable keys to delivering a successful speech.

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13. The standards society uses to determine right action from wrong action or good action from bad are called

Explanation

Ethics refers to the set of moral principles or values that guide individuals or societies in determining what is right or wrong, good or bad. It provides a framework for making decisions and evaluating actions based on principles such as fairness, honesty, respect, and responsibility. These standards help to ensure that individuals and organizations behave in a morally acceptable manner and consider the consequences of their actions on others. Ethics play a crucial role in various fields, including business, medicine, law, and journalism, as they help maintain integrity, trust, and social cohesion within communities.

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14. Which item of feedback is most helpful?

Explanation

The feedback that states "Your thesis was clearly communicated and relevant to me" is the most helpful because it highlights a specific aspect of the speech that was done well. It acknowledges the effective communication of the main idea and its relevance to the listener, indicating that the speaker successfully conveyed their intended message. This feedback provides valuable information on a specific area of strength, allowing the speaker to recognize and build upon their ability to effectively communicate their thesis.

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15. Tamara plans to prepare a speech about basketball.  She will explain the rules and regulations that professional players must follow during the game.  Tamara's general purpose is

Explanation

Tamara's general purpose is to inform her audience. This can be inferred from the fact that she plans to explain the rules and regulations that professional players must follow during the game. By providing this information, Tamara aims to educate her audience about basketball and increase their knowledge and understanding of the sport.

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16. Listening that includes making eye contact with the speaker and taking notes is considered

Explanation

Active listening involves fully engaging with the speaker by making eye contact and taking notes. This demonstrates attentiveness and shows that the listener is actively processing and understanding the information being shared. By actively participating in the conversation through non-verbal cues and note-taking, the listener is actively involved in the communication process. Therefore, active is the correct answer.

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17. Daydreaming is an example of

Explanation

Daydreaming is considered an example of psychological noise because it is an internal distraction that affects an individual's ability to concentrate and focus on the present moment. It involves the mind wandering and getting lost in thoughts, fantasies, or imagination, which can interfere with the processing and interpretation of incoming information. This type of noise is subjective and experienced internally, making it a psychological phenomenon rather than a result of external factors or environmental disturbances.

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18. If a speaker takes the time to visualize giving a successful speech, he or she will more than likely experience

Explanation

When a speaker visualizes giving a successful speech, they are essentially creating a positive self-fulfilling prophecy. By envisioning themselves delivering a great speech, they are boosting their confidence and setting themselves up for success. This positive mindset can lead to improved performance and a better overall experience for both the speaker and the audience. It is likely that the speaker will feel more confident, have better audience rapport, and ultimately achieve their goal of giving a successful speech. Additionally, visualizing success can also help to reduce anxiety and increase focus, leading to an increase in adrenaline.

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19. According to the text, the historical roots of contemporary public speaking lie in

Explanation

The text suggests that the historical roots of contemporary public speaking lie in the cultural shift from aristocracy to democracy that took place in ancient Greek society. This implies that the development of public speaking as a skill and practice can be traced back to the emergence of democratic systems in ancient Greece, where public debate and oratory became important tools for political participation and decision-making.

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20. The four keys to listenability are

Explanation

The correct answer is strategy, structure, support, and style. These four elements are crucial for creating listenable content. Strategy refers to having a clear plan and purpose for communication. Structure involves organizing the information in a logical and coherent manner. Support means providing evidence, examples, and explanations to back up the message. Style refers to the tone, language, and overall presentation of the content. By incorporating these four keys, one can ensure that their communication is effective and engaging for the audience.

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21. Listening to a car radio requires

Explanation

Passive listening is the correct answer because when listening to a car radio, one usually listens without actively engaging in the process. Passive listening involves receiving and processing information without actively analyzing or responding to it. In the context of a car radio, passive listening refers to simply hearing the music or talk without actively participating or critically analyzing the content.

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22. Empathic listening works best in

Explanation

Empathic listening involves actively understanding and connecting with the speaker's emotions and perspective. It requires creating a safe and supportive environment where individuals feel comfortable expressing themselves. Group therapy sessions provide an ideal setting for empathic listening as participants can openly share their thoughts and feelings, and receive empathy and support from others who may have similar experiences. In this context, empathic listening can foster trust, promote healing, and enhance the therapeutic process.

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23. The means by which messages and feedback are transmitted between speaker and audience is called

Explanation

The correct answer is "channel." In communication, a channel refers to the medium through which messages and feedback are transmitted between a speaker and an audience. It can be a physical channel like airwaves or a virtual channel like the internet. The channel plays a crucial role in ensuring effective communication by facilitating the transfer of information from the sender to the receiver.

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24. Julie is required to do a persuasive presentation in her law and ethics class.  She has decided to speak about the university's recent decision to raise tuition.  She feels that this topic will be meaningful and appropriate for her classmates.  Which Key of Listenability is at use in this example?

Explanation

The key of listenability that is at use in this example is "Strategy". This is because Julie has carefully chosen a topic that she believes will be meaningful and appropriate for her classmates. By selecting a topic that is relevant to her audience, Julie is using a strategic approach to ensure that her presentation will be engaging and persuasive.

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25. Regarding speaker anxiety, walking up to the front of the room and getting started is often

Explanation

The correct answer is "the hardest part of giving a speech." This is because many speakers experience anxiety and nervousness before they start speaking in front of an audience. The moment of walking up to the front of the room and getting started can be intimidating and challenging for many individuals. It is during this time that the pressure and fear of public speaking may peak, making it the most difficult part of giving a speech.

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26. The main points of your speech must

Explanation

The main points of a speech should relate to one another in order to create a cohesive and logical flow of ideas. When the points are interconnected, it helps the audience understand the overall message and follow the speaker's train of thought. By relating to one another, the points can build upon each other, provide supporting evidence, or offer different perspectives on the same topic. This coherence enhances the effectiveness of the speech and ensures that the audience can easily grasp the main ideas being presented.

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27. Doublespeak is unethical because it

Explanation

Doublespeak is considered unethical because it distorts and manipulates true ideas. By using deceptive language and obfuscation, doublespeak misrepresents information and misleads the audience. This undermines the trust between the speaker and the listener, as it prevents clear communication and hinders the understanding of the intended message. Consequently, doublespeak can have detrimental effects on the dissemination of accurate information and the formation of informed opinions, making it an unethical practice.

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28. The audience members would most appropriately be named as

Explanation

The audience members are responsible for decoding messages during a speech. They receive the information being communicated by the speaker and interpret its meaning. They play a crucial role in the communication process by actively listening, understanding, and making sense of the messages being conveyed.

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29. Public speaking is

Explanation

Public speaking refers to the act of delivering a message or information to a group of people. It involves the exchange of messages between a speaker, who is the person delivering the speech, and an identified audience, who are the individuals receiving the message. This definition highlights the key elements of public speaking, which include the presence of a speaker and a specific audience that the speaker is addressing.

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30. Stanley has chosen to speak at his neighborhood association meeting about his next-door neighbor's pit bull.  He plans to demand that the dog be removed or killed.  Choose the statement that most accurately describes Stanley's rights as an American citizen.

Explanation

The First Amendment of the United States Constitution allows Stanley to speak freely about his neighbor's dog. This amendment protects the right to freedom of speech, allowing individuals to express their opinions and ideas without government censorship or interference. Stanley has the right to voice his concerns about the pit bull and advocate for its removal or any other action he deems necessary.

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31. Danielle is trying to listen to a lecture in her economics class, but she keeps thinking about her weekend plans to go snowboarding.  One solution Danielle might consider in order to be a more attentive listener is to

Explanation

One solution Danielle might consider in order to be a more attentive listener is to listen closely for key phrases in order to get back on track. By actively focusing on the key phrases, Danielle can redirect her attention from her weekend plans and refocus on the lecture. This strategy can help her stay engaged and retain important information.

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32. Interpersonal communication can be defined as

Explanation

Interpersonal communication refers to the exchange of messages between two individuals who share a relationship with each other. This type of communication involves the transmission of both positive and negative messages, allowing individuals to express their thoughts, feelings, and ideas to one another. It is characterized by the presence of a personal connection or bond between the communicators, which can vary in intensity and nature depending on the relationship.

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33. Rhetoric is a method of

Explanation

Rhetoric is a method of persuasion because it involves using language effectively and persuasively to influence or convince an audience. Rhetorical techniques such as ethos, pathos, and logos are employed to appeal to the audience's emotions, credibility, and logic respectively. Rhetoric is commonly used in public speaking, debates, and persuasive writing to sway opinions, change attitudes, or inspire action. By employing persuasive language, rhetorical devices, and effective communication strategies, the speaker or writer aims to convince the audience of their viewpoint or argument.

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34. The textbook suggests that a speaker should practice a run-through of his speech a minimum of

Explanation

Practicing a speech multiple times helps the speaker become more familiar with the content, improve their delivery, and build confidence. Three times is suggested as a minimum because it allows for enough repetition to internalize the material and identify areas that need improvement, without becoming overly rehearsed and losing authenticity. It strikes a balance between adequate preparation and allowing for spontaneity during the actual presentation.

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35. The First Amendment does not protect which of the following types of speech?

Explanation

Slander is a form of false spoken statement that damages a person's reputation. While the First Amendment protects freedom of speech, it does not protect false statements that harm someone's reputation. Therefore, slander is not protected under the First Amendment.

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36. Dr. Bryan Le Beau, a dean at the University of Missouri, was accused of which of the following ethical infractions?

Explanation

Dr. Bryan Le Beau, a dean at the University of Missouri, was accused of plagiarism. Plagiarism refers to the act of using someone else's work or ideas without giving them proper credit. In academic and professional settings, plagiarism is considered a serious ethical infraction as it undermines the principles of honesty, integrity, and intellectual property rights. Accusations of plagiarism can have severe consequences for one's reputation and career, making it a significant ethical concern.

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37. When a speaker uses communication orientation, his focus is typically

Explanation

When a speaker uses communication orientation, their focus is typically outward. This means that they are more concerned with the needs and perspectives of their audience rather than their own. They prioritize effective and clear communication that can be easily understood and received by others. They aim to engage and connect with their listeners, ensuring that their message is well-received and understood. This approach emphasizes the importance of considering the audience's needs, interests, and preferences in order to effectively communicate and convey information.

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38. Communication orientation speakers use the energy they receive from adrenaline to

Explanation

Communication orientation speakers use the energy they receive from adrenaline to feel excited and connected to the audience. Adrenaline is a hormone that is released during times of excitement or stress, and it can increase energy levels and focus. By channeling this energy into their presentation, speakers can feel a heightened sense of enthusiasm and engagement with the audience. This can help them establish a stronger connection and create a more dynamic and impactful presentation.

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39. An awareness of the digital age and the fact that anyone has the ability to capture and post your words using a camera or a blog is a good reason to

Explanation

In the digital age, where anyone can easily capture and share your words through various mediums, it is important to practice civility when you speak. This means being respectful, considerate, and polite in your communication. By doing so, you can avoid causing harm or offense to others and maintain a positive online reputation. It also helps to foster a healthy and constructive dialogue, promoting understanding and empathy among people. Practicing civility when speaking online can contribute to a more harmonious and respectful digital environment.

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40. Tamara watches the presidential debate on television in order to listen to each candidate's position on environmental issues.  She is attempting to listen "between the lines" so that she is able to decide which candidate should get her vote.  This type of listening is called

Explanation

Tamara is watching the presidential debate on television with the purpose of evaluating each candidate's position on environmental issues. She wants to make an informed decision about which candidate to vote for. This indicates that she is engaging in critical listening, which involves analyzing and evaluating the information presented in order to form a judgment or opinion.

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41. Public speaking courses are different from other college courses because they require that you

Explanation

Public speaking courses are different from other college courses because they require students to exercise their voice and body in the learning process. Unlike other courses where the focus is mainly on acquiring knowledge and understanding concepts, public speaking courses emphasize the development of effective communication skills. Students are taught techniques to improve their vocal projection, body language, and overall presence while speaking in front of an audience. This active engagement with one's voice and body sets public speaking courses apart from other college courses and helps students become confident and persuasive speakers.

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42. Small group communication is

Explanation

Small group communication refers to the exchange of messages between a small number of people who have come together for a specific purpose. This type of communication involves a limited number of individuals who interact and share information, ideas, and opinions in order to achieve a common goal or objective. It typically occurs in settings such as team meetings, committee discussions, or group projects, where the participants collaborate and communicate with each other to accomplish a specific task or make decisions collectively.

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43. To get in "the right frame of mind" to prepare a speech, public speakers should

Explanation

To prepare a speech effectively, public speakers need to engage in psychological and mental preparation. This involves getting into the right frame of mind by focusing on their mindset, attitude, and emotions. By mentally preparing themselves, speakers can enhance their confidence, concentration, and overall performance. This may include techniques such as visualization, positive self-talk, and relaxation exercises. Engaging in psychological and mental preparation allows speakers to be mentally prepared and in control, enabling them to deliver a more impactful and successful speech.

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44. In Julie's speech about the use of organic pesticides, she has included a short narrative to demonstrate the success she has had in her own garden.  Which Key of Listenability is at use in this example?

Explanation

In this example, the key of listenability that is at use is "Support". Julie includes a short narrative to demonstrate the success she has had in her own garden, which provides supporting evidence for her argument about the use of organic pesticides. This helps to engage the audience and make her speech more relatable and convincing.

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45. Using natural eye contact and inclusive language are important

Explanation

The given statement suggests that using natural eye contact and inclusive language are important. These aspects of communication fall under the category of style keys. Style keys refer to the way in which a message is delivered, including nonverbal cues and the use of language. In this case, the use of natural eye contact and inclusive language contributes to effective communication by establishing a connection with the audience and making them feel included. Therefore, the correct answer is Style Keys.

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46. Research suggests that most public speaking anxiety stems from the perceptions that the speaker experiences

Explanation

Research suggests that most public speaking anxiety stems from the perceptions that the speaker experiences prior to the speech. This means that the anxiety and nervousness that individuals feel when speaking in public usually arise before they even step on stage. It could be due to various factors such as fear of judgment, lack of confidence, or the pressure to perform well. These pre-speech perceptions play a significant role in shaping the speaker's anxiety levels and overall experience during the speech.

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47. To use more positive language when addressing speaker anxiety, the textbook suggests that it be referred to as

Explanation

The correct answer is "speaker's energy." The textbook suggests using more positive language when addressing speaker anxiety by referring to it as "speaker's energy." This term reframes the anxiety as a positive attribute, emphasizing the energy and enthusiasm that can be channeled into a speech. By using this terminology, individuals may feel more empowered and confident in their ability to deliver a successful presentation.

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48. Sitting up straight prior to giving a speech is a good idea because it

Explanation

Sitting up straight prior to giving a speech improves your breathing and gives you confidence. When you sit up straight, your posture allows for better airflow, which improves your breathing and helps you project your voice effectively. Additionally, sitting up straight gives the impression of confidence and professionalism, which can boost your own confidence and credibility in the eyes of the audience.

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49. Pronouncing words correctly, using appropriate vocal tones, and avoiding fillers increase listenability in terms of which of the following?

Explanation

Using appropriate vocal tones and avoiding fillers are elements of style in communication. Pronouncing words correctly also contributes to effective communication style. When someone pronounces words correctly, uses appropriate vocal tones, and avoids fillers like "um" and "uh," their speech becomes more engaging and pleasant to listen to. This enhances the overall style of their communication and increases its listenability. Therefore, the correct answer is Style.

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50. According to the textbook, speech topics should be

Explanation

Speech topics should be appropriate and meaningful to your listeners because this ensures that the audience can connect and relate to the content being presented. When a topic is appropriate, it aligns with the interests, values, and needs of the listeners, making it more likely that they will be engaged and attentive. Additionally, a meaningful topic resonates with the audience on a deeper level, evoking emotions, sparking thoughts, and potentially inspiring action. By choosing topics that are both appropriate and meaningful, speakers can create a stronger connection with their audience and deliver a speech that leaves a lasting impact.

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51. Audience member feedback is

Explanation

Audience member feedback can be immediate and simultaneous in certain situations. This means that feedback can be provided by audience members instantly and at the same time during a presentation or event. However, this is not always the case as there may be instances where feedback is not immediate or simultaneous. The answer suggests that audience member feedback can vary depending on the circumstances, indicating that it is not always immediate and simultaneous.

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52. When a person is litening to anlyze or evaluate, he is using

Explanation

Critical listening involves analyzing and evaluating the information being heard. It requires the listener to carefully assess the content, identify any biases or logical fallacies, and make judgments based on evidence and reasoning. In this case, when a person is listening to analyze or evaluate, they are engaging in critical listening rather than comprehensive listening (which involves understanding and remembering information), empathic listening (which involves understanding and empathizing with the speaker's emotions), or appreciative listening (which involves enjoying and valuing the speaker's message).

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53. Main points and subpoints belong in the

Explanation

The main points and subpoints belong in the body of your speech because this is where you provide the supporting evidence and details for your thesis statement. The body of the speech is where you develop your ideas, present arguments, and provide examples to support your main points. It is the section where you delve into the topic and provide the necessary information to persuade or inform your audience. The introduction sets the stage and grabs the audience's attention, the thesis statement states the main argument or purpose of the speech, and the conclusion wraps up the main points and leaves a lasting impression.

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54. If you are faced with a verbally hostile audience member during a speech, you should plan to

Explanation

When faced with a verbally hostile audience member during a speech, it is important to maintain composure and professionalism. By holding your ground and continuing your speech, you demonstrate confidence and control over the situation. Engaging in a confrontation or changing the topic may further escalate the hostility and distract from the main message. Politely asking the individual to leave can also be disruptive and may cause a scene. Therefore, the best approach is to stay focused, maintain a calm demeanor, and continue delivering the speech to the rest of the audience.

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55. One way to prepare for a nervous dry mouth during a speech is to

Explanation

Sucking on a piece of candy prior to the speech can help alleviate a nervous dry mouth. The act of sucking on the candy stimulates saliva production, which can help moisten the mouth and reduce the discomfort caused by dryness. This can be an effective technique to combat the physical symptoms of nervousness and ensure better oral comfort during the speech.

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56. A survey of undergraduate students showed that

Explanation

According to the survey of undergraduate students, the highest percentage (85%) of first-year students give formal presentations in their classes.

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57. Speeches to persuade are based on questions of

Explanation

Speeches to persuade are based on questions of fact, value, and policy. Fact refers to presenting evidence and data to support the speaker's argument. Value involves appealing to the audience's beliefs, morals, and principles. Policy focuses on proposing specific actions or solutions to address a particular issue. By incorporating these three elements, persuasive speeches can effectively convince the audience and bring about desired changes in their attitudes, beliefs, or actions.

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58. The textbook's definition of the word civility includes the following words

Explanation

The correct answer is "respect, honesty, fairness, and tolerance." These words align with the concept of civility as they encompass the values and behaviors that promote a harmonious and respectful society. Respect involves treating others with consideration and recognizing their worth. Honesty entails being truthful and transparent in interactions. Fairness refers to treating everyone equitably and without bias. Tolerance involves accepting and respecting diverse perspectives and beliefs. Together, these qualities contribute to a civil and respectful environment.

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59. Transactional communication includes

Explanation

The correct answer is "messages that flow in two directions simultaneously." Transactional communication refers to a communication process where both parties involved in the interaction are simultaneously sending and receiving messages. This means that communication is not just one-way, but it involves an exchange of information between the sender and receiver.

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60. When evaluating a speech’s style in terms of listenability, you would ask yourself which of the following questions?

Explanation

When evaluating a speech's style in terms of listenability, one would ask themselves whether their mode of delivery was appropriate for the audience and occasion. This question focuses on the speaker's ability to adapt their delivery style to effectively engage and connect with the audience. It considers factors such as tone, pace, body language, and use of visual aids or props. By asking this question, the speaker can assess whether their delivery enhanced the overall effectiveness and impact of their message.

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61. A receiver's frame of reference is based on

Explanation

The receiver's frame of reference is based on a variety of factors in their background. These factors include their personal experiences, beliefs, values, and cultural background. These factors shape how the receiver interprets and understands the message being sent by the sender. Therefore, the receiver's background plays a crucial role in determining how they perceive and make sense of the information being communicated to them.

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62. Not having enough background information to know what the speaker is saying is a problem that may occur in which of the following phases of the listening process?

Explanation

Interpreting is the phase of the listening process where the listener tries to make sense of the information they have heard and assign meaning to it. If the listener does not have enough background information or knowledge about the topic being discussed, they may struggle to understand and interpret what the speaker is saying. This can lead to a breakdown in comprehension and hinder effective listening.

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63. Sharon is an expert at making quilts and she is often invited by community organizations to speak about the history and process of quiltmaking.  She always accepts these invitations because she feels excited and energized when she gives speeches.  She loves the fact that she is able to share her expertise with other people.  Sharon's attitude toward public speaking is best described as

Explanation

Sharon's attitude toward public speaking is best described as communication orientation because she enjoys sharing her expertise with other people and feels excited and energized when giving speeches. This suggests that her main focus is on effectively communicating her knowledge and engaging with the audience, rather than solely focusing on her own performance or the knowledge itself.

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64. A communication orientation has a goal of

Explanation

A communication orientation with the goal of conveying ideas focuses on effectively sharing information, thoughts, or concepts with others. This approach aims to ensure that the message is understood and interpreted correctly by the listeners. It emphasizes clarity, coherence, and relevance of ideas, rather than solely trying to impress or persuade the audience. The primary objective is to communicate the intended message in a way that is meaningful and comprehensible to the listeners.

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65. Plagiarism comes from the Latin word for

Explanation

The correct answer is "kidnap". Plagiarism is the act of using someone else's work or ideas without giving them proper credit. The word "kidnap" is related to the idea of taking someone or something forcefully, which aligns with the concept of plagiarism as it involves taking someone else's work without permission.

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66. The two requirements of comprehensive listening are

Explanation

Comprehensive listening requires both focusing on the speaker and interacting with the message. Focusing on the speaker means paying attention to their words, body language, and tone of voice, which helps in understanding the message better. Interacting with the message involves actively engaging with the content, asking questions, seeking clarification, and relating it to one's own experiences or knowledge. By combining these two aspects, comprehensive listening allows for a deeper understanding and evaluation of the worth of the message being conveyed.

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67. One of the personal benefits of public speaking is

Explanation

Public speaking can lead to increased levels of engagement in your community. When you speak publicly, you have the opportunity to share your ideas and opinions with a larger audience. This can attract like-minded individuals who are interested in similar topics or causes, leading to connections and collaborations within the community. Additionally, public speaking can also help you become more aware of the issues and concerns within your community, as you may need to research and gather information for your speeches. This increased knowledge can further motivate you to get involved and make a positive impact in your community.

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68. Good listening is something that

Explanation

Good listening requires understanding, hard work, and effort. This means that it is not something that comes naturally to most people or takes very little energy if you put your mind to it. It is also not something that is rarely practiced in public speaking situations. Instead, it requires a deep understanding of the speaker's message, active engagement, and the willingness to put in the effort to truly listen and comprehend what is being said.

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69. The difference between "hearing" and "listening" is that

Explanation

The correct answer is "all of the above". This is because all the statements mentioned in the options are true and highlight different aspects of the difference between "hearing" and "listening". Hearing is indeed a biological process, while listening is a mental activity that requires paying attention. Additionally, people hear through sound waves, but listening involves utilizing all of their senses to comprehend and interpret the information being received.

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70. When someone is consciously aware during the listening process, he is

Explanation

Meta-listening refers to the act of being consciously aware and actively engaged in the listening process. It involves being aware of one's own listening habits, biases, and distractions, and making a deliberate effort to overcome them. By practicing meta-listening, individuals can improve their listening skills and become more effective communicators. This answer correctly describes the concept of meta-listening and its significance in the listening process.

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71. Mike was guilty of _______ when he shouted in Sue's face that she was stealing from the company and that he was going to prove it.

Explanation

The correct answer is "fighting words". This term refers to speech that is likely to provoke a violent reaction from the person being addressed. In this scenario, Mike's words can be considered fighting words because he is directly accusing Sue of stealing and threatening to prove it, which could potentially incite anger or aggression.

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72. Speakers can avoid social noise by

Explanation

By openly addressing the controversial nature of their topics, speakers can avoid social noise. This means that they acknowledge and discuss the potentially sensitive or divisive aspects of their subject matter. By doing so, they can set expectations and create an environment where differing opinions can be heard and respected. This approach allows the speaker to navigate potential conflicts and maintain a more focused and productive discussion, reducing the likelihood of social noise disrupting the conversation.

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73. Greyson is giving a speech on his trip to Mexico City and he is worried that his audience will laugh at him when he tries to pronounce the names of the streets in Spanish.  He decides that rather than assuming that they will laught at him, he will frame their laughter as enjoyment of his stories.  Greyson is utilizing which psychological tip for reducing speaker anxiety?

Explanation

Greyson is utilizing the psychological tip of using positive self-talk for reducing speaker anxiety. By reframing the potential laughter of his audience as enjoyment of his stories, Greyson is adopting a positive mindset and focusing on the positive aspects of his speech. This positive self-talk can help boost his confidence and alleviate anxiety by shifting his perspective and emphasizing the potential enjoyment rather than the fear of being laughed at.

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74. Thinking about what you want to say as soon as the speaker is finished is a problem that may occur in which of the following phases of the process of listening?

Explanation

In the process of listening, responding refers to the phase where the listener formulates a reply or reaction to the speaker's message. Thinking about what you want to say as soon as the speaker is finished is a problem that may occur during this phase. Instead of fully understanding and processing the speaker's message, the listener is preoccupied with their own thoughts and formulating a response. This can hinder effective communication and lead to misunderstandings.

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75. Phoebe is always on time to her history class.  Even though it is a large lecture hall, she sits up straight, smiles and nods at the professor, and makes sure that her cell phone is turned off and put away.  Phoebe is engaging in what type of listening?

Explanation

Phoebe is engaging in civil listening. Civil listening refers to respectful and courteous listening behavior, which includes being attentive, maintaining eye contact, and showing respect to the speaker. Phoebe's actions of sitting up straight, smiling, nodding at the professor, and putting away her cell phone demonstrate her civil listening skills.

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76. If you’re evaluating the purpose of your speech and relevance of your topic to the audience, you’re examining the speech’s

Explanation

When evaluating the purpose of your speech and its relevance to the audience, you are essentially examining the overall plan or approach that you have developed to achieve your goals. This includes considering the specific tactics, techniques, and methods you will employ to effectively communicate your message and engage your audience. Therefore, the correct answer is strategy.

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77. A personal speaking goal

Explanation

The correct answer is "should be acknowledged." This means that a personal speaking goal should be recognized or acknowledged by the speaker. It is important for individuals to be aware of their own speaking goals in order to work towards improving their communication skills. By acknowledging their goals, speakers can actively strive to achieve them and track their progress.

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78. In the role of encoder, the public speaker intitally

Explanation

In the role of encoder, the public speaker initially translates ideas into codes. This means that they take their thoughts and convert them into a form that can be communicated effectively to the audience. However, the public speaker also becomes the sender in this role. This means that they are responsible for transmitting the coded message to the audience. Therefore, the correct answer is both b and c.

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79. The three forms of plagiarism include

Explanation

The correct answer is incremental, patchwork, and global. These three forms of plagiarism refer to different ways in which someone can plagiarize. Incremental plagiarism involves taking small portions of someone else's work without proper citation. Patchwork plagiarism involves combining multiple sources without proper citation. Global plagiarism involves copying an entire work without giving credit. These three forms cover a range of plagiarism behaviors, from small instances to more blatant and intentional acts of copying.

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80. Another term for the unethical practice of verbally attacking someone is

Explanation

Ad hominem is another term for the unethical practice of verbally attacking someone. It refers to the act of attacking a person's character or personal traits instead of addressing the arguments or points they are making. This type of argument is considered fallacious and unethical because it distracts from the actual issue at hand and undermines the credibility of the person being attacked.

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81. An example of decoding is

Explanation

Decoding refers to the process of interpreting or understanding a message. In this example, noticing the speaker's posture can be considered as a form of decoding because it involves observing the nonverbal cues and body language of the speaker. By paying attention to the speaker's posture, one can gain insights into their emotions, confidence level, and engagement in the conversation. This information can aid in better understanding the speaker's message and intentions.

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82. A speaker who analyzes her audience clearly understands that she is

Explanation

The speaker who analyzes her audience understands that she is always presenting, not for herself, but for others. This means that she recognizes that her primary goal is to communicate effectively with her audience and meet their needs, rather than focusing on her own personal agenda or preferences. By understanding this, the speaker can tailor her message and delivery to resonate with the audience, ensuring that they are engaged and receptive to the information being presented.

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83. Lisa has been asked to speak to her co-workers about strategies she has used to increase her sales productivity.  She decides to send out a short survey that asks her co-workers questions about the methods they use while speaking to customers on the phone.  Lisa is using which key to Listenability?

Explanation

In this scenario, Lisa is using a strategy to increase her sales productivity. She is sending out a survey to gather information from her co-workers about the methods they use while speaking to customers on the phone. By using this strategy, Lisa is demonstrating her ability to listen to her co-workers and gather valuable insights to improve her own sales productivity.

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84. When a speaker takes actions that enhance, rather than damage, his or her relationship with the audience, he or she is engaging in

Explanation

Civility refers to the speaker's behavior and actions that promote a positive and respectful relationship with the audience. By being civil, the speaker shows courtesy, politeness, and consideration towards the audience, which helps in building trust and rapport. It involves using appropriate language, being mindful of the audience's needs and perspectives, and treating them with respect. Engaging in civility ensures that the speaker maintains a positive relationship with the audience and creates a conducive environment for effective communication.

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85. An example of physiological noise is when the listener is

Explanation

Physiological noise refers to any internal bodily factors that can interfere with communication. Being tired can be considered a form of physiological noise because it affects the listener's ability to concentrate and process information effectively. When a person is tired, their cognitive functioning may be impaired, leading to reduced attention and comprehension. This can result in difficulties in understanding and retaining the intended message, thus causing communication barriers.

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86. The preview of a speaker's main points belongs

Explanation

The preview of a speaker's main points belongs at the end of the introduction of the speech. This is because the introduction is meant to provide background information and capture the audience's attention. By placing the preview of main points at the end of the introduction, the speaker can create anticipation and set the stage for the body of the speech. This allows the audience to understand what will be discussed and helps them follow the speaker's arguments more effectively. Placing the preview at the beginning of the body of the speech or at the end of the body would disrupt the flow and coherence of the speech.

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87. Jason is presenting an informative speech about recycling programs in his city.  He has organized his main points to describe three types of services that the city offers to its residents.  Jason is using what type of organization pattern?

Explanation

Jason is using a topical organization pattern for his speech. This means that he has organized his main points based on different topics or categories, in this case, the three types of services offered by the city.

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88. According to the textbook, people's perceptions about public speaking act as a

Explanation

People's perceptions about public speaking act as a negative filter on the experience. This means that individuals tend to view public speaking in a negative light, which can create fear, anxiety, and self-doubt. These perceptions can hinder their ability to effectively communicate and engage with an audience. It suggests that people may focus more on the potential negative outcomes or judgments rather than the positive aspects of public speaking. By recognizing and challenging these negative perceptions, individuals can reframe their mindset and approach public speaking in a more positive and confident manner.

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89. Don is listening to a speech at his college graduation.  If Don engages properly in the listening process, he will complete which three steps before he laughs and claps his hands?

Explanation

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90. A speaker who has a performance orientation toward public speaking often

Explanation

A speaker who has a performance orientation toward public speaking often expects perfection because they have a strong desire to excel and be flawless in their presentations. They set high standards for themselves and believe that anything less than perfection is not acceptable. This mindset can lead to a lot of pressure and anxiety, as they constantly strive for flawlessness in their speaking engagements.

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91. Kimberlee is preparing an informative speech about digital cameras.  She wants to organize her speech around the physical features of the camera.  She knows that she gets a bit anxious giving speeches and she worries that her hands will shake when she is presenting her information.  Kimberlee would be wise to

Explanation

Kimberlee should avoid holding the camera and instead use a projected image of a camera. This is because she knows she gets anxious giving speeches and worries about her hands shaking. By using a projected image, she can eliminate the possibility of her hands shaking while presenting the information about the camera. This will help her deliver a more confident and composed speech.

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92. Burt works at the racetrack.  He loves to stand outside during his break and listen to the sound of the cars as they speed around the track.  This type of listening is best described as

Explanation

Burt's enjoyment of listening to the sound of the cars as they speed around the track during his break suggests that he appreciates and finds pleasure in this activity. It is not related to his occupation or critical analysis of the sounds. Additionally, since Burt is doing this during his break, it can be inferred that it is a recreational activity for him. Therefore, the best description for Burt's type of listening is appreciative.

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93. Keith is attending a lecture on world religions.  Although he was raised in a Christian home with strict rules for worship, he is open to listening to the ways that other people practice their religious beliefs.  Keith is engaging in what type of listening?

Explanation

Keith is engaging in ethical listening. Ethical listening involves being open-minded and respectful towards different perspectives and beliefs. In this case, Keith's willingness to listen to the ways that other people practice their religious beliefs, despite being raised in a Christian home with strict rules, demonstrates his ethical approach to listening. He is actively seeking to understand and appreciate the diversity of religious practices, without judgment or prejudice.

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94. If you analyze obstacles that restrict speaking growth, you examine what?

Explanation

When analyzing obstacles that restrict speaking growth, you would examine threats. Threats refer to external factors or challenges that can hinder or impede the progress and development of speaking skills. By identifying and understanding these threats, individuals can better prepare and strategize to overcome them, ultimately enhancing their speaking abilities.

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95. A performance orientation toward public speaking can result in

Explanation

A performance orientation toward public speaking can result in high speaker anxiety because when individuals focus on giving a perfect performance, they may become overly concerned with their delivery, appearance, or the audience's perception. This pressure to perform flawlessly can lead to increased anxiety and fear of making mistakes or being judged negatively.

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96. An example of psychological "noise" as described in the text would be

Explanation

Psychological "noise" refers to any internal factors that can interfere with effective communication. Prejudices can be considered as psychological noise because they can create biases and preconceived notions that hinder the understanding and interpretation of information. These biases can cloud judgment and lead to miscommunication or misunderstandings. Therefore, prejudices can be seen as a form of psychological noise that can disrupt the communication process.

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97. A speaker should establish credibility

Explanation

Establishing credibility before stating the thesis is important because it helps the speaker gain the trust and confidence of the audience. By providing evidence of their expertise or experience on the topic, the speaker can establish themselves as a credible source of information. This allows the audience to be more receptive to the speaker's message and increases the likelihood of them being engaged and interested in the topic.

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98. Guy and Heidi Burgess designed a type of constructive debate composed of civil behaviors that allow people to talk and disagree.  It is named

Explanation

Constructive confrontation is the correct answer because it accurately describes the type of debate designed by Guy and Heidi Burgess. The term "constructive" suggests that the debate is focused on building or creating something, rather than tearing down or attacking. The term "confrontation" implies that there is a level of disagreement or conflict involved, but it is approached in a civil and respectful manner. This type of dialogue allows people to express their differing opinions and engage in productive discussions while maintaining a respectful and constructive atmosphere.

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99. Listeners who understand that there are usually two or more sides to every story and take time to seek out multiple perspectives are best described as

Explanation

Ethical listeners are described as individuals who understand that there are usually multiple sides to every story and make an effort to seek out different perspectives. They value fairness, objectivity, and open-mindedness, and they actively engage in critical thinking and analysis to form their opinions. Ethical listeners prioritize understanding different viewpoints and strive to make informed and unbiased judgments.

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100. Being fearful that you are not a good listener is a problem that may occur in which of the following phases of the listening process?

Explanation

The correct answer is attending. Attending is the phase of the listening process where we focus our attention on the speaker and actively try to understand their message. Being fearful that you are not a good listener can hinder your ability to fully engage in the attending phase, as it may cause distractions or self-doubt that prevent you from giving the speaker your full attention.

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Your personal speaking goal should be specific and measurable.
Good listening occurs with both your eyes and ears.
When doing a SWOT analysis, you need to think about potential threats.
SWOT analysis stands for which of the following?
During a speech at a public meeting of parents, the principal of a...
Concepts of self-evaluation can also be used to evaluate another...
Kristie analyzed her speech and said that she maintained good eye...
Adrenaline is a hormone that
According to the text, public speakers are similar to job applicants...
To feel calm and centered prior to giving a speech, Ariel gently...
When evaluating the structure of your speech in reference to...
The organizing and outlining of a speech are valuable
The standards society uses to determine right action from wrong action...
Which item of feedback is most helpful?
Tamara plans to prepare a speech about basketball.  She will...
Listening that includes making eye contact with the speaker and taking...
Daydreaming is an example of
If a speaker takes the time to visualize giving a successful speech,...
According to the text, the historical roots of contemporary public...
The four keys to listenability are
Listening to a car radio requires
Empathic listening works best in
The means by which messages and feedback are transmitted between...
Julie is required to do a persuasive presentation in her law and...
Regarding speaker anxiety, walking up to the front of the room and...
The main points of your speech must
Doublespeak is unethical because it
The audience members would most appropriately be named as
Public speaking is
Stanley has chosen to speak at his neighborhood association meeting...
Danielle is trying to listen to a lecture in her economics class, but...
Interpersonal communication can be defined as
Rhetoric is a method of
The textbook suggests that a speaker should practice a run-through of...
The First Amendment does not protect which of the following types of...
Dr. Bryan Le Beau, a dean at the University of Missouri, was accused...
When a speaker uses communication orientation, his focus is typically
Communication orientation speakers use the energy they receive from...
An awareness of the digital age and the fact that anyone has the...
Tamara watches the presidential debate on television in order to...
Public speaking courses are different from other college courses...
Small group communication is
To get in "the right frame of mind" to prepare a speech, public...
In Julie's speech about the use of organic pesticides, she has...
Using natural eye contact and inclusive language are important
Research suggests that most public speaking anxiety stems from the...
To use more positive language when addressing speaker anxiety, the...
Sitting up straight prior to giving a speech is a good idea because it
Pronouncing words correctly, using appropriate vocal tones, and...
According to the textbook, speech topics should be
Audience member feedback is
When a person is litening to anlyze or evaluate, he is using
Main points and subpoints belong in the
If you are faced with a verbally hostile audience member during a...
One way to prepare for a nervous dry mouth during a speech is to
A survey of undergraduate students showed that
Speeches to persuade are based on questions of
The textbook's definition of the word civility includes the following...
Transactional communication includes
When evaluating a speech’s style in terms of listenability, you...
A receiver's frame of reference is based on
Not having enough background information to know what the speaker is...
Sharon is an expert at making quilts and she is often invited by...
A communication orientation has a goal of
Plagiarism comes from the Latin word for
The two requirements of comprehensive listening are
One of the personal benefits of public speaking is
Good listening is something that
The difference between "hearing" and "listening" is that
When someone is consciously aware during the listening process, he is
Mike was guilty of _______ when he shouted in Sue's face that she was...
Speakers can avoid social noise by
Greyson is giving a speech on his trip to Mexico City and he is...
Thinking about what you want to say as soon as the speaker is finished...
Phoebe is always on time to her history class.  Even though it is...
If you’re evaluating the purpose of your speech and relevance of...
A personal speaking goal
In the role of encoder, the public speaker intitally
The three forms of plagiarism include
Another term for the unethical practice of verbally attacking someone...
An example of decoding is
A speaker who analyzes her audience clearly understands that she is
Lisa has been asked to speak to her co-workers about strategies she...
When a speaker takes actions that enhance, rather than damage, his or...
An example of physiological noise is when the listener is
The preview of a speaker's main points belongs
Jason is presenting an informative speech about recycling programs in...
According to the textbook, people's perceptions about public speaking...
Don is listening to a speech at his college graduation.  If Don...
A speaker who has a performance orientation toward public speaking...
Kimberlee is preparing an informative speech about digital...
Burt works at the racetrack.  He loves to stand outside during...
Keith is attending a lecture on world religions.  Although he was...
If you analyze obstacles that restrict speaking growth, you examine...
A performance orientation toward public speaking can result in
An example of psychological "noise" as described in the text would be
A speaker should establish credibility
Guy and Heidi Burgess designed a type of constructive debate composed...
Listeners who understand that there are usually two or more sides to...
Being fearful that you are not a good listener is a problem that may...
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