A+ CompTIA Practice Questions Part 2

57 Questions | Total Attempts: 419

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A Plus Practice Quizzes & Trivia

This is Part 2 of practice questions to prepare for the CompTIA A+ exam, or just to test what you know. *UPDATED*5/22/09------>Corrected Some Errors in text. Part 3 is coming soon.


Questions and Answers
  • 1. 
    Why would a computer continuosly restart without reaching the windows desktop?
    • A. 

      There are some critical system files missing from the computer

    • B. 

      The hard drive is full and will not allow windows to create a swap file

    • C. 

      The Automatic restart on system failure option is enabled.

    • D. 

      There is not enough RAM.

  • 2. 
    Why would a computer run slowly? (Choose 3)
    • A. 

      Not enought RAM

    • B. 

      Too many USB devices attached

    • C. 

      Spyware and viruses

    • D. 

      Excessive Virtual Memory

    • E. 

      Running obsolete services.

  • 3. 
    Your WinXp operating system became unstable after you installed a device driver and did not stabilize after you rebooted the computer with the Last Know Good Configuration. What is the reason for the computer behaving in this manner?
    • A. 

      The Last Known good configuration boot will only work for hardware changes and not software changes that have been made.

    • B. 

      The system restore application should have been used to save the systems registry prior to the installation of the device driver.

    • C. 

      The last know good configuration was unable to find a valid restore point because the system restore was not run prior to the installation of the device driver.

    • D. 

      The system registry is overwritten after every successful login and the settings on the initial install were thus overwritten after the first reboot and login.

  • 4. 
    What is the Most likely reason to power down a visual projector properly before unplugging it from the electrical outlet.
    • A. 

      There is a blown fuse in the visual projector

    • B. 

      There is a possibility of residual heat damage to the internal Components of the visual projector.

    • C. 

      There is a danger of the visual projector circuitry melting

    • D. 

      There is a possibility that the fan may malfuntion due to heat stress

  • 5. 
    What is the recommended First step to take prior to diagnosing or reparing a computer?
    • A. 

      Backup all data currently on the computer

    • B. 

      Run the Recovery Console

    • C. 

      Perform a Windows Update from the official Microsoft web-site

    • D. 

      Run all recovery cd's.

  • 6. 
    What will cause a computer to report a SMART error on startup?
    • A. 

      A faulty SoundCard

    • B. 

      A faulty Harddrive

    • C. 

      A faulty network card

    • D. 

      A faulty CD-rom drive.

  • 7. 
    Which of the following would you ask a client when troubleshooting their system? (Choose 3)
    • A. 

      Can you show me the problem

    • B. 

      How much did your computer cost

    • C. 

      Has any new software been installed recently

    • D. 

      Where did you buy your computer

    • E. 

      Have any other changes been made to the computer recently.

  • 8. 
    Which of the following troubleshooting steps usually takes place after you have talked to the user expierencing the problem?
    • A. 

      Gathering Information on the issue

    • B. 

      Talking to the User Expieriencing the problem

    • C. 

      Isolating possible causes of the issue

    • D. 

      Eliminating Possibilities

    • E. 

      Document your finding and solutions

  • 9. 
    Which of the following troubleshooting steps require you to have knowledge on the different system and configuration areas, and the utilities needed to troubleshoot these areas?
    • A. 

      Gathering information on the issue

    • B. 

      Talking to the user expieriencing the problem

    • C. 

      Isolating possible causes of the issue, and eliminating possibilities

    • D. 

      Document your findings and solutions.

  • 10. 
    Which of the following questions would you ask a customer First when he reports a blank monitor?  (choose 2)
    • A. 

      Is the monitor switched on?

    • B. 

      Did you check the color settings

    • C. 

      Have you checked whether the contrast or brightness is turned down?

    • D. 

      What type of computer do you have?

  • 11. 
    After booting up your new computer, you observe that the USB mouse is not working. Further investigation reveals that nothing connected to the USB ports is working. Which of the following should you try first?
    • A. 

      Check the computer to verify that the jumper settings for USB are correct.

    • B. 

      Buy new USB wires and test USB funtionality.

    • C. 

      Check the bios to verify that USB functionality is enabled?

    • D. 

      Connect the USB devices to a different computer to test the devices.

  • 12. 
    How can you access the unsigned drivers options?
    • A. 

      Click on the Add New Hardware Wizard

    • B. 

      Click on the device manager and then on hardware profiles

    • C. 

      Click on the Add/Remove programs icon

    • D. 

      Click on system properties and then the hardware tab.

  • 13. 
    Which of the following devices are hot-swappable?
    • A. 

      An SVGA monitor

    • B. 

      An IDE hard drive

    • C. 

      A USB printer

    • D. 

      A ps/2 keyboard and mouse.

  • 14. 
    What should be done when you find that you are unable to select the desired refresh rate on your CRT monitor?  (Choose 2)
    • A. 

      Change the refresh rate via the device Monitor.

    • B. 

      Check if the manufacturer card and monitor is properly identified in Windows.

    • C. 

      Replace the DVI connector that is connecting the monitor to the system.

    • D. 

      Obtain and install updated drivers for both the card and the monitor

    • E. 

      Set a projector to the desired refresh rate and connect it to the system.

  • 15. 
    What should you do to address a situation where a user is no longer able to access certain files on the hard drive?
    • A. 

      Reformat and reload the computer

    • B. 

      Check the file-permissions on the hard drive

    • C. 

      Delete and re-create the user account for the user

    • D. 

      Log the user in as a power user

  • 16. 
    What can cause two new IDE devices  that is installed on the second IDE controller not to function? (Select all that apply)
    • A. 

      Both devices are jumpered as master

    • B. 

      The ribbon cable does not have a twist in it

    • C. 

      Both devices are jumpered as slave

    • D. 

      The red striped cable is connected to pin 1

  • 17. 
    What is the best thing to do if your power supply is not functioning?
    • A. 

      Send it to an electrical technician

    • B. 

      Try to fix it yourself

    • C. 

      Replace the power supply

    • D. 

      Replace the computer

  • 18. 
    A client has a blank monitor and the fan on the power supply is not working. What could be the cause of the problem? (choose two)
    • A. 

      The bios on the motherboard needs to be upgraded

    • B. 

      The monitor is malfunctioning

    • C. 

      The computer is unplugged

    • D. 

      The power supply is bad

  • 19. 
    A clients computer was working fine the day before, but now all he gets is one short beep and nothing on the screen. What could be the problem.
    • A. 

      Check any loose wires

    • B. 

      Replace the monitor

    • C. 

      There is a video adapter failure

    • D. 

      None of the above

  • 20. 
    As soon as you log in to your desktop the following box pops up saying   : Services.exe bad windows image file C:\windows\system32\mmcyptojqly.dll.  You suspect a rootkit infection so you restart and try to enter safe mode, however safe mode will not load, What will you do to fix the problem without formatting the computer? (choose 2)
    • A. 

      Run recovery console and disable all but critical system services then load safe-mode

    • B. 

      Attempt to remove rootkit thru advanced software such as GMER, ICESWORD, or rootkit unhooker.

    • C. 

      Run a repair on your operating system

  • 21. 
    Which of the following is the FIRST thing you should check when a new IDE hard drive is not recognized?
    • A. 

      The Bios

    • B. 

      The cabling

    • C. 

      The jumper settings

    • D. 

      The drive

  • 22. 
    Which of the following statements provides the reason why a scanner, that worked previously, lights up, performs the warm-up process, but the lamp does not respond when the scan button is pressed.
    • A. 

      You are using the wrong cable

    • B. 

      The USB cable is faulty

    • C. 

      The incorrect resolution settings are used

    • D. 

      The scanner lamp got stuck and consequently locked in place.

  • 23. 
    What is the next step to take when you are updating a malfunctioning PCI card with a driver that you downloaded from the manufacturers web site and the card still does not work.?
    • A. 

      The latency settings in the BIOS should be changed

    • B. 

      Download an alternative driver from a different manufacturer

    • C. 

      An AGP card should be installed

    • D. 

      The PCI card should be replaced

  • 24. 
    What are the possible consequeces of making use of an onboard video card?
    • A. 

      There may be unnecessary stress on the system board components that can lead to motherboard failure.

    • B. 

      There may be unnecessary EMI on the sound card?

    • C. 

      There may be unnecessary heat production on the motherboard

    • D. 

      There may be a reduction in the amount of RAM dedicated to the Operating System

  • 25. 
    What is the most likely cause why a fan or powersupply in a computer would stop functioning?
    • A. 

      A possible oil leak

    • B. 

      There must be dust on the inside of the computer case

    • C. 

      Thermal heat overheating the the CPU

    • D. 

      Static electricity causing interference.

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