CompTIA A+ 2 Eng

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1. An employee's mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?

Explanation

The technician should first clean out the charging port on the device. This is because the mobile device charges on a wireless charging pad, indicating that the battery is not the issue. Since other devices charge without issue using the same cable, it suggests that the problem lies with the charging port on the employee's device. Cleaning out the charging port may remove any debris or dirt that is preventing the device from charging when connected to a charging cable.

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About This Quiz
CompTIA A+ 2 Eng - Quiz

This CompTIA A+ 2 Eng quiz assesses key skills in troubleshooting and configuring Windows devices, managing network issues, and scripting in Linux. It is designed for technicians seeking... see moreto validate their technical expertise and improve operational efficiency in IT environments. see less

2. Which of the following connector types can be plugged into a device both right-side up and upside down?  

Explanation

USB-C is the correct answer because it is a reversible connector, meaning it can be plugged into a device both right-side up and upside down. This is different from other connector types like USB, Mini-USB, and Micro-USB, which have a specific orientation for plugging in. USB-C's reversible design makes it more convenient and user-friendly, as it eliminates the need to worry about which way to insert the connector.

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3. Which of the following would provide power to an access point?

Explanation

A POE (Power over Ethernet) injector is a device that provides power to an access point. It allows the access point to receive both data and power through a single Ethernet cable, eliminating the need for a separate power source. This is a common method used in networking to simplify installation and reduce cable clutter. Switches, repeaters, and modems do not provide power to an access point, making the POE injector the correct answer.

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4. The ability for new computers to be automatically connected to the network is provided by the:

Explanation

The DHCP server is responsible for automatically assigning IP addresses to computers on a network. It eliminates the need for manual configuration, allowing new computers to seamlessly connect to the network without requiring any user intervention. The DHCP server also provides other network configuration information, such as subnet mask and default gateway, making it an essential component for network connectivity.

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5. A corporation maintains an active social media presence by consulatly uploading audio and video .The corporation also regularly hosts video congerences ,but attendees are reporting buffering during their telecast. Which of the following should the IT department do to improve the ability to attend cideo conferences without interruption?

Explanation

To improve the ability to attend video conferences without interruption, the IT department should enable Quality of Service (QoS) on network traffic and prioritize telecast traffic over uploads. By implementing QoS, the network can allocate more bandwidth and resources to video conferences, ensuring a smoother and uninterrupted experience for attendees. This will help to mitigate buffering issues during telecasts and improve the overall quality of the video conferences. Upgrading video conference room equipment, creating a VLAN for social media updates, or adjusting the network intrusion device are not directly related to addressing buffering during telecasts.

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6. A technician receives a cellular from a manager. The technician is instructed to download a service manualdirectly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the followingwould be the MOST appropriate connections for the technician to use?

Explanation

The most appropriate connection for the technician to use in this situation would be a hotspot. A hotspot allows the technician to connect to the internet using their cellular data plan, essentially turning their phone into a portable WiFi network. This would allow the technician to download the service manual directly from the internet to the laptop, even without a WiFi signal or wired Ethernet connection. NFC (Near Field Communication) and Bluetooth are not suitable in this scenario as they are typically used for short-range communication between devices, and VPN (Virtual Private Network) is a network connection that provides secure access to a remote network, but it does not solve the issue of lack of internet connectivity.

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7. A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for onlinegaming. The user wants to verify that the graphics card is compatible with the motherboard. Which of thefollowing connection types would the user MOST likely utilize to connect the video card to the motherboard?

Explanation

The user would most likely utilize the PCle (Peripheral Component Interconnect express) connection type to connect the high-end graphics card to the motherboard. PCle is a high-speed serial connection that provides a direct and fast connection between the graphics card and the motherboard, allowing for efficient data transfer and optimal performance for online gaming. ISA (Industry Standard Architecture) and AGP (Accelerated Graphics Port) are outdated connection types that are not commonly used for high-end graphics cards. USB (Universal Serial Bus) is also not suitable for connecting a graphics card to the motherboard as it does not provide the necessary bandwidth and speed required for gaming.

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8. A company offers several out-of-the-box computer configurations to its clients. A client requests several new computers for its newest location, which will be used by guests to check in upon arrival and fill out contact information. Which of the following configurations would BEST fit this customer's needs?

Explanation

A touch-screen kiosk would best fit this customer's needs because it allows guests to interact directly with the computer screen to check in and fill out contact information. This configuration is user-friendly and efficient for this specific purpose.

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9. Which of the following is the type of address a DHCP server assings on a network?

Explanation

A DHCP server assigns dynamic IP addresses on a network. Dynamic IP addresses are temporary and are assigned to devices when they connect to the network. This allows for efficient use of IP addresses as devices can be assigned different addresses each time they connect. Static IP addresses, on the other hand, are manually assigned to devices and do not change. APIPA (Automatic Private IP Addressing) is a feature that assigns a temporary IP address to a device when it cannot obtain a dynamic IP address from a DHCP server. MAC (Media Access Control) addresses are unique identifiers assigned to network interfaces. Default is not a type of address assigned by a DHCP server.

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10. Which of the following devices is used to implement network security policies for an environment?

Explanation

A firewall is a device that is used to implement network security policies for an environment. It acts as a barrier between a trusted internal network and an untrusted external network, controlling the incoming and outgoing network traffic based on predetermined security rules. Firewalls can monitor and filter network traffic, blocking unauthorized access and potential threats from entering or leaving the network. They play a crucial role in protecting the network from malicious activities and ensuring data security.

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11. An end user is unable to connect to the network, and a technician has visually verified the lights on the back ofthe PC are active and there is no physical damage to the Ethernet jack. Which of the following tools should thetechnician use to continue troubleshooting the connection?

Explanation

A cable tester is the appropriate tool for troubleshooting the connection in this scenario. It allows the technician to test the integrity of the network cable and identify any faults or issues. By using a cable tester, the technician can verify if the cable is properly connected and if there are any breaks, short circuits, or other problems that may be causing the connectivity issue. This tool helps to narrow down the problem and determine if the network cable is the source of the problem, allowing for further troubleshooting or replacement if necessary.

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12. Company management wants to be able to give users the ability to work remotely during periods of badweather. Which of the following should be enabled to allow the workforce to do this?

Explanation

To enable users to work remotely during periods of bad weather, a VPN (Virtual Private Network) should be enabled. A VPN creates a secure connection over the internet, allowing users to access company resources and work remotely as if they were in the office. This ensures that data transmission is encrypted and secure, protecting sensitive information from potential threats. NAT (Network Address Translation) is used for translating private IP addresses to public IP addresses and is not directly related to remote work. VLAN (Virtual Local Area Network) is used for segmenting a network, but it does not provide remote access capabilities. HIPS (Host-based Intrusion Prevention System) is a security tool that protects individual systems from network-based threats and is not specifically related to remote work.

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13. Which of the following is the MOST likely cause for a network PC to have an APIPA address?

Explanation

The most likely cause for a network PC to have an APIPA (Automatic Private IP Addressing) address is DHCP failure. APIPA is a feature in Windows that automatically assigns an IP address in the absence of a DHCP server. If the DHCP server fails to assign an IP address to the PC, it will default to an APIPA address in the range of 169.254.0.1 to 169.254.255.254. This allows the PC to have limited network connectivity within the local network.

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14. Joe, a user, recently purchased a new multi function printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician doNEXT?

Explanation

The technician should download the correct drivers from the manufacturer's website and install them because the printer is listed as a generic printer. This indicates that the computer does not have the specific drivers required for the printer to function properly. By downloading and installing the correct drivers, the technician can ensure that the printer is recognized and can be used by the computer.

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15. Which of the following resources in the MOST critical when using cloud file-storage synchronizationapplications?

Explanation

The correct answer is B. I/O bandwidth. When using cloud file-storage synchronization applications, the I/O bandwidth is the most critical resource. This is because file synchronization involves transferring data between the local device and the cloud storage, and the speed and capacity of the I/O bandwidth directly impact the efficiency and speed of this data transfer process. A higher I/O bandwidth allows for faster and smoother synchronization, while a lower bandwidth can result in slower file transfers and synchronization delays.

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16. Whenever a user's machine is turned on, a black screen appears prompting the user for an administrativepassword. The technician has no such password on file for this machine. Which of the following steps should the technician take to resolve this issue?

Explanation

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17. Joe, a user, reports that his new smart wearable device is not synchronizing to his mobile device. Both devices are powered on, but the mobile device fails to read the data from the wearable. Which of the following will Most likely fix this issue?

Explanation

The most likely solution to fix the issue of the smart wearable device not synchronizing with the mobile device is to pair the devices. Pairing the devices establishes a connection between them and allows for the transfer of data.

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18. Which of the following connector types is used to terminate household telephone cabling?

Explanation

RJ-11 is the correct answer because it is the connector type commonly used to terminate household telephone cabling. RJ-11 connectors have six positions and two or four conductors, making them suitable for telephone connections. RG-6, RG-59, and RJ-45 connectors are used for different purposes, such as coaxial cable connections and Ethernet networking, but they are not typically used for terminating household telephone cabling.

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19. The cloud model that represents a company maintaining some data in on-premise storage and some data incloud-based storage is known as:

Explanation

The correct answer is A. hybrid. The hybrid cloud model refers to a combination of on-premise storage and cloud-based storage. In this model, a company can choose to keep some of its data on its own servers (on-premise) and store some data in the cloud. This allows for greater flexibility and scalability, as well as the ability to take advantage of the benefits of both on-premise and cloud-based storage.

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20. The graphics has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue. Which of the following is the MOST likely cause of this problem?

Explanation

The most likely cause of the problem is that the printer needs more RAM. This is because the issue occurs specifically with larger files, suggesting that the printer may not have enough memory to handle the data. The fact that regular text files print without issue indicates that the problem is not related to the print server or the network connection. Additionally, the users not printing in post-script mode would not affect the printing of larger files.

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21. A network administrator would like to increase network bandwidth to 1Gbps between two office buildings that are 0.5mi(805m) apart. Which of the following would be the BEST solution?

Explanation

Fiber optic cables would be the best solution for increasing network bandwidth to 1Gbps between two office buildings that are 0.5mi apart. Fiber optic cables have the ability to transmit data at much higher speeds and over longer distances compared to other options like coaxial or Cat 6 cables. They are also less susceptible to interference and provide better signal quality. Therefore, using fiber optic cables would ensure reliable and high-speed data transmission between the two office buildings.

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22. The graphics department has an issue with printing certain files. The printer does not print the complete imageon larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files printwithout issue. Which of the following is the MOST likely cause of this problem?

Explanation

The most likely cause of the issue is that the printer needs more RAM. This is because larger files require more memory to process and print. The fact that regular text files print without issue suggests that the printer is capable of printing smaller files, but struggles with larger ones. Increasing the printer's RAM would provide it with the necessary resources to handle larger files and print them correctly.

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23. The touch-screen feature on a Windows device has stopped working. Which of the following should the technician check FIRST?

Explanation

The technician should check the digitizer settings first because the touch-screen feature not working could be due to a misconfiguration or a disabled setting in the digitizer settings. By checking the digitizer settings, the technician can ensure that the touch-screen feature is enabled and properly configured, which may resolve the issue without the need for further troubleshooting.

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24. Which of the following peripheral types is MOST likely to be used to input actions into a PC?

Explanation

A mouse is the most likely peripheral type to be used to input actions into a PC. A mouse allows the user to move the cursor on the screen and perform various actions such as clicking, dragging, and scrolling. It is a common and essential input device for interacting with a computer. A webcam is primarily used for capturing video and images, a monitor is an output device that displays the computer's visual output, and an optical drive is used for reading or writing data from optical discs.

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25. An engineer is working at a remote site that does not have Internet access. Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?

Explanation

The engineer should use tethering to connect the laptop to the Internet when hotspot functionality is unavailable. Tethering allows the laptop to share its internet connection with other devices by connecting it to a mobile device or a cellular network. This way, the laptop can access the internet through the mobile device's data connection.

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26. Which of the following devices can utilize VLANs to secure networks?

Explanation

A switch is the correct answer because it is a network device that operates at the data link layer of the OSI model, allowing for the creation of virtual LANs (VLANs). VLANs can be used to secure networks by separating traffic into different logical networks, isolating sensitive data and preventing unauthorized access. Switches can also control and manage VLANs, allowing for more efficient network management and improved security.

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27. An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?

Explanation

This scenario describes a Local Area Network (LAN) because all the computers and switches are located in the same building. A LAN is a network that covers a small geographical area, typically within a single building or campus. In this case, the computers are connected to two switches, which are then connected via a fiber cable, allowing them to communicate with each other within the same network.

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28. A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users' computers are all in the same work group and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch. Which of the following should thetechnician configure?

Explanation

The technician should configure a shared printer. By setting up a shared printer, the technician can allow all users in the same workgroup to access and print to the printer through the network switch. This eliminates the need for each individual computer to have a direct connection to the printer, as they can all communicate with the printer through the shared network connection.

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29. Which of the following has a P4 connector to provide a 12V output?

Explanation

A Molex connector is the correct answer because it is a type of power connector commonly used in computer hardware to provide a 12V output. It is typically used to connect devices such as hard drives, optical drives, and fans to the power supply. The other options, including the 24-pin adapter, SCSI cable, and eSATA cable, do not have a P4 connector specifically designed to provide a 12V output.

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30. An analyst asks a technician to recommend a solution for a customer in the software development industry,where the customer can test a variety of OS's running the various applications that the customer produces. Thecustomer wants to minimize the investment in hardware. Which of the following solutions should the technician recommended to BEST meet the customer'srequirement?

Explanation

The technician should recommend option B because it allows the customer to minimize hardware investment while still being able to test a variety of operating systems and applications. By purchasing a high-end system that meets the hardware requirements for all individual operating systems and applications, the technician can configure a virtual machine (VM) for each testing environment. This means that the customer can run multiple operating systems and applications simultaneously on a single physical machine, saving on the cost of purchasing separate devices or multiple computers.

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31. An end user birngs in a laptop that no longer charges. A technician troubleshoots the laptop and notices it works while the power adaptor is plugged in but shuts down as soon as it is unplugged. Which of the following is the NEXT best step to reslov this issue?

Explanation

Based on the information provided, the laptop works fine when the power adaptor is plugged in but shuts down when unplugged. This suggests that the laptop's battery is not holding a charge or is no longer functioning properly. Therefore, the next best step to resolve this issue would be to replace the laptop's battery.

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32. An ISP has notified a SOHO user of a usage increase on the user's network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?

Explanation

Implementing MAC filtering would minimize the unauthorized use of the WiFi network. MAC filtering allows the network administrator to create a whitelist of approved devices based on their MAC addresses. Only devices with approved MAC addresses will be able to connect to the network, preventing unauthorized users from accessing the WiFi network. This adds an additional layer of security to the network and helps ensure that only authorized devices are able to connect.

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33. A user is experiencing issues synchronizing a smartphone. The user is able to connect to individual services,but each requires a different password. Which of the following needs to be configured to allow the user toaccess web services securely with a unique password?

Explanation

SSO stands for Single Sign-On, which is a system that allows users to securely authenticate and access multiple services or applications with just one set of login credentials. In this scenario, the user is experiencing issues synchronizing their smartphone because each service requires a different password. By configuring SSO, the user will be able to access web services securely with a unique password, eliminating the need to remember and enter multiple passwords for each service. This will streamline the authentication process and improve the user experience.

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34. Which of the following is used to connect a headset to a laptop?

Explanation

USB is used to connect a headset to a laptop. USB ports are commonly found on laptops and allow for the connection of various peripherals, including headsets. USB provides a reliable and convenient way to transmit audio signals between the laptop and the headset, making it the appropriate choice for this purpose. eSATA, BNC, and RG-6 are not typically used for connecting headsets to laptops, making them incorrect options.

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35. A user notices a laser printer is picking up multiple seet of paper from one of its paper trays.The problem started last week and has gotten worse. Which of the following ist MOST likely the cause of this problem?

Explanation

The most likely cause of the problem is the separation pad. The separation pad is responsible for separating the sheets of paper and preventing multiple sheets from being picked up at once. If the separation pad is worn out or damaged, it may not be able to properly separate the sheets, leading to the issue of picking up multiple sheets. This problem getting worse over time also suggests that the separation pad is the culprit, as wear and tear would worsen its performance.

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36. Which of the following devices performs forwarding decisions based on MAC addresses?

Explanation

A switch is a networking device that operates at the data link layer of the OSI model. It uses MAC addresses to forward data packets between devices on a local area network (LAN). When a switch receives a packet, it examines the destination MAC address and compares it to its MAC address table. Based on this information, the switch determines the appropriate port to forward the packet to. Therefore, a switch performs forwarding decisions based on MAC addresses.

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37. A user states the department laser printer continues to display a paper jam error message despite the jam being cleared.Which of the following should techincian do to troubleshoot this problem

Explanation

To troubleshoot the issue of the department laser printer continuing to display a paper jam error message despite the jam being cleared, the technician should check the paper path for blocked sensors. This is because blocked sensors can give false indications of a paper jam, causing the error message to persist even after the jam is cleared. By checking the paper path for blocked sensors, the technician can ensure that there are no obstructions interfering with the printer's proper functioning.

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38. A customer recently moved a high-end graphics card from a known-working computer to a different computer.The computer works without issue when viewing email and web pages or when using certain applications.However, when a game with high-end graphics requirements is opened, the program will run for a few minutes before the computer shuts down. Which of the following is MOST likely causing the problem?

Explanation

The most likely cause of the problem is the power supply wattage. The high-end graphics card requires a significant amount of power to run properly, and if the power supply does not have enough wattage, it may not be able to provide enough power to the graphics card when it is under heavy load, such as when running a game with high-end graphics requirements. This can cause the computer to shut down as a safety measure to prevent damage to the components.

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39. A technician has been informed that multiple users are receiving duplicate IP address warnings on theirworkstations, and they are unable to browse the Internet. Which of the following server types should the technician log in to in order to resolve the problem?

Explanation

The technician should log in to the DHCP server in order to resolve the problem. Duplicate IP address warnings indicate that multiple devices on the network have been assigned the same IP address, which can cause connectivity issues. The DHCP server is responsible for assigning IP addresses to devices on the network, so logging in to this server will allow the technician to investigate and resolve the issue by reconfiguring the DHCP settings to ensure that each device receives a unique IP address.

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40. In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?

Explanation

Resource pooling allows all the VMs in a virtual environment to have RAM allocated for use. Resource pooling is a technique where resources such as CPU, RAM, and storage are shared among multiple virtual machines. This allows for efficient utilization of resources and ensures that each VM has access to the necessary amount of RAM for its operations. By pooling resources, virtual environments can maximize their efficiency and optimize resource allocation.

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41. A technician configures a new printer to be accessible via printer server. After setting up the printer on a Windows client machine , the printer prints normally . Howere , after setting up the printer on a macOS client machine , the printer only prints garbled text . Which of the following should the technician do to resolve this issus ?

Explanation

To resolve the issue of the printer printing garbled text on the macOS client machine, the technician should add a macOS-compatible print driver to the printer object on the print server. This is because the macOS client requires a specific print driver to properly communicate with the printer and interpret the print commands. By adding the correct driver to the print server, the macOS client will be able to send the appropriate print commands and the printer will be able to print normally.

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42. A network administrator is attempting to access the firewall while inside the data center. Which of the following peripherals must be connected to do so?

Explanation

In order to access the firewall while inside the data center, the network administrator must have a KVM (Keyboard, Video, Mouse) peripheral connected. KVM allows the administrator to control multiple computers or devices using a single set of peripherals. By connecting the KVM, the administrator can use their own keyboard, mouse, and monitor to access and manage the firewall.

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43. A costomer is using a cloud storage program that maintains a copy of local files on the cloud storage servers .The WiFi network is not very fast , and the costumer uses bandwidth-intensive video streaming all day .Which of the following parameters should be adjusted to keep the cloud storage program form using too much bandwidth?

Explanation

To keep the cloud storage program from using too much bandwidth, the customer should adjust the Quality of Service (QoS) settings. QoS settings allow for the prioritization and allocation of network resources, ensuring that certain applications or services receive higher priority and bandwidth. By adjusting the QoS settings, the customer can allocate less bandwidth to the cloud storage program, allowing for a smoother video streaming experience without affecting the synchronization or wireless settings.

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44. A workstation was just moved to a new work location without a surge protector. It was working the day before,but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of the following should the technician do FIRST?

Explanation

The technician should first check the power cable connection because it is possible that the cable may have become loose or disconnected during the move. This could result in a lack of power to the PC, causing it to not power on and the fans to not spin. By checking the power cable connection, the technician can ensure that the PC is receiving the necessary power to function properly.

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45. A user is experiencing email problems and explains to a technician that all emails with graphics or images donot display the graphics.Which of the following configurations would correct this behavior?

Explanation

Changing the security settings of the email client would be the most appropriate solution to correct the behavior of not displaying graphics or images in emails. Security settings in the email client can often block or restrict the display of certain content, including graphics or images, in order to protect the user from potential threats or malicious content. By adjusting the security settings, the user can allow the display of graphics and images in their emails.

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46. An end user reports a Windows based PC just had a BSOD. The PC rebooted, and the user is now logged back in and working without any issues. Which of the following should a technician check FIRST to begin troubleshooting?

Explanation

The technician should check the Event Viewer first to begin troubleshooting. The Event Viewer logs system events and errors, including the BSOD that the end user experienced. By reviewing the Event Viewer, the technician can gather information about the cause of the BSOD and any other related issues that may have occurred. This will help the technician identify the root cause of the problem and determine the appropriate steps to resolve it.

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47. Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

Explanation

A technician should first check the channels when troubleshooting intermittent connectivity issues with a new WAP in the kitchen. This is because neighboring wireless networks may be operating on the same channel, causing interference and leading to connectivity problems. By changing the channel, the technician can avoid interference and improve the wireless signal strength, potentially resolving the connectivity issues experienced by the user.

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48. A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error. Which of the following is the MOST probable cause of the error?

Explanation

The most probable cause of the error is that the user has set a static IP address. This means that the user has manually assigned a specific IP address to their PC, which is conflicting with another device on the network. This can cause a duplicate IP address error message to appear. Restarting the system will not resolve the issue because the static IP address will remain the same.

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49. A laptop is connected to a conference room projector in extended display mode. The desktop icons appear normal on the laptop, but are disproportionate and illegible on the projector screen. Which of the following should the technician check?

Explanation

The technician should check the video resolution. The issue of disproportionate and illegible desktop icons on the projector screen suggests that the resolution settings may not be properly configured. Adjusting the video resolution settings can help ensure that the display is properly scaled and legible on the projector screen.

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50. A customer contacts the help disk stating a laptop does not remain charged for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely causes the issue? (Select three.)

Explanation

The most likely causes for the laptop not remaining charged and not charging more than 15% are the LCD power inverter, AC adapter, and battery. The LCD power inverter is responsible for providing power to the laptop's display, so if it is faulty, it could be drawing excessive power and causing the battery to drain quickly. The AC adapter is responsible for charging the laptop, so if it is not supplying enough power or is not functioning properly, the battery may not be able to charge fully. Lastly, if the battery itself is old or defective, it may not be able to hold a charge for an extended period of time.

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51. A technician is replacing the LCD panel in a laptop. Which of the following components is MOST likely to bedamaged accidentally during the repair?

Explanation

During the process of replacing the LCD panel in a laptop, the digitizer is the component that is most likely to be accidentally damaged. The digitizer is the touch-sensitive layer on top of the LCD panel that allows the user to interact with the screen. Since the technician is working directly with the LCD panel, there is a higher risk of accidentally damaging the digitizer, especially if proper care and caution are not taken during the repair process.

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52. A network administrator is troubleshooting a notebook that is not loading the local Windows 10 operating system. All the computers inside the company are installed using UEFI mode selected. The message on the screen shows a failed attempt to connect to a PXE server. When requested, the end user reported trying to improve the computer's speed by changing some BIOS configurations randomly. Which of the following should the network administrator check FIRST inside BIOS?

Explanation

The network administrator should check the PXE server address first inside the BIOS. The message on the screen indicates a failed attempt to connect to a PXE server, which suggests that the notebook is trying to boot from a network source instead of the local operating system. Setting the correct PXE server address in the BIOS will ensure that the notebook boots from the local Windows 10 operating system instead of attempting to connect to a network server.

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53. A technician is troubleshooting a WiFi issues with a laptop user in a corporate office. The user can connect to web pages without trouble; however, the user cannot connect to the email server or print a locally stored document to the network printer. The technician cannot ping the mail server or the network printer. No other users are experiencing this issue. Which of the following is MOST likely causing the issue?

Explanation

The fact that the user can connect to web pages without trouble suggests that the laptop is connected to a WiFi network. However, the inability to connect to the email server or print to the network printer, as well as the inability to ping these devices, indicates that the laptop is connected to a separate network, likely the guest WiFi network. The guest WiFi network typically has restricted access to certain resources, such as email servers and network printers, which explains the user's inability to connect to these devices.

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54. A technician is hired to install network cable in a crawl space running the length of a hallway. To do so without afire code violation, which of the following types of cable should the technician run?

Explanation

To install network cable in a crawl space without violating fire code regulations, the technician should use plenum cable. Plenum cables are specifically designed for use in plenum spaces, which are areas in a building used for air circulation. Plenum cables have a special insulation that is fire-resistant and emits minimal smoke and toxic fumes in case of a fire. This ensures compliance with fire safety regulations and helps to prevent the spread of fire and smoke through the building.

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55. A user's smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device, and it reports no problems. Which of the following is MOST likely the cause of the performance issue on the device?

Explanation

The correct answer is A. Too many applications are running updates. The technician ran a hardware diagnostic on the device and found no problems, indicating that the issue is not with the hardware. The fact that the phone is top of the line and was purchased only two months ago suggests that the hardware should be capable of running smoothly. The recent OS update could be a potential cause, but since the diagnostic did not report any problems, it is more likely that the performance issue is due to multiple applications running updates in the background, which can slow down the device.

Submit
56. A costumer has two 8GB sticks of 2400-speed DDR4 installed in slosts 1 and 2 of a computer and wants to add more RAM .The costumer purchases two additional 4GB sticks of 3200-speed DDR4 and installs then in slots 3 and 4 . While installing the RAM into the board , the user notices the board has "quad channel " etched near the RAM slots . Which of the following can be said about the user's channel configuration after upgrading the RAM?

Explanation

The user's channel configuration after upgrading the RAM can be said to be utilizing four channels because the motherboard has "quad channel" etched near the RAM slots. This indicates that the motherboard supports quad channel memory configuration, which means it can utilize four separate memory channels simultaneously.

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57. The feauter that allows users to store files in cloud-based when necessary ,but can removed when space is freed up , is known as:

Explanation

The correct answer is "on-demon." This feature allows users to store files in the cloud when necessary and remove them when space is freed up. It implies that the storage is only available when needed and can be accessed or removed as per the user's requirements.

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58. A techician is setting up a laptop and projector for a presentation .When plugging in the projector ,it mirrors the desktop screen from the laptop ,but everything appears distored and compressed .Which of the following should the techinican do to correct the appearance of the image on the projector?

Explanation

Changing the desktop resolution would be the most appropriate solution in this case because a distorted and compressed image on the projector indicates that the resolution settings on the laptop are not compatible with the projector. By adjusting the desktop resolution to match the native resolution of the projector, the image will be displayed correctly without any distortion or compression. This can be done by right-clicking on the desktop, selecting "Display settings" or "Screen resolution," and then adjusting the resolution to the recommended or native resolution of the projector.

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59. A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done NEXT?

Explanation

The user has already determined that the docking station USB ports are working fine, so the issue is not with the connection. The next logical step would be to configure the extended display mode on the laptop. This will enable the laptop to detect and display the image on the external monitor. Checking for firmware updates, replacing the external monitor, or adjusting the laptop's BIOS settings may not be necessary if the issue can be resolved by simply configuring the display mode.

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60. A technician has bulit a custom workstation for an end user .The end user reports that the workstation ran for a few minutes and then crashed .When the user subsquently boots the workstation,it craches much more quickly.Which of the following did the techician forget to do when building the workstation?

Explanation

The technician forgot to connect the case fans when building the workstation. Case fans are essential for maintaining proper airflow and preventing overheating in a computer. Without the case fans, the workstation is not able to cool down effectively, leading to the system crashing more quickly upon booting.

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61. A technician is setting up a new SOHO router for a home user .The user has a media server to be accessible from the internet while the user is traveling .Which of the following should the technician configure to allow access to the server from the interent?

Explanation

To allow access to the media server from the internet while the user is traveling, the technician should configure port forwarding. Port forwarding allows specific ports on the router to be forwarded to a specific device on the local network, in this case, the media server. By configuring port forwarding, the technician can ensure that incoming requests for the media server are properly directed to the correct device, allowing the user to access their media server remotely. NAT (Network Address Translation) is used for translating private IP addresses to public IP addresses, MAC filtering is used for controlling access based on MAC addresses, and QoS (Quality of Service) is used for prioritizing network traffic. None of these options are directly related to allowing access to a server from the internet.

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62. Joe, a user, sets up an IMAP connection on his smartphone to connect to web mail. Joe is able to view email,but he receives an error message when trying to send a message. When viewing the mail client's configuration,Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?

Explanation

Joe should check that the account password is still valid next to resolve the issue. If the password is incorrect or has expired, it can prevent Joe from sending emails even if he is able to view them. By ensuring that the account password is still valid, Joe can eliminate this as a potential cause of the error message and troubleshoot further if needed.

Submit
63. Which of the following Internet connection types often terminates at a switching center and then requires theuse of a different media for the last mile to the customer?

Explanation

DSL, or Digital Subscriber Line, is an internet connection type that often terminates at a switching center and then requires the use of a different media for the last mile to the customer. This is because DSL uses the existing copper telephone lines for data transmission, which are connected to a switching center. However, for the final connection to the customer's premises, DSL requires a different media, such as twisted pair copper wires, to cover the last mile distance.

Submit
64. A systems administrator receives a notification from the RAID controller that the RAID 5 array is degraded.Upon logging into the server, the administrator sees that on local disk 0, physical disk 2 has failed. Which of the following is the BEST course of action to take to resolve the problem?

Explanation

The best course of action is to schedule system downtime and replace the failed physical disk 2. By replacing the failed disk, the administrator can ensure that the array will be able to rebuild properly. Waiting for the array to rebuild and confirming in the RAID controller that the system is no longer degraded is necessary to ensure that the issue has been resolved. This approach minimizes the risk of data loss and ensures the stability and integrity of the RAID array.

Submit
65. Which of the following wireless standards is only capable of 5GHz frequencies?

Explanation

802.11a is the correct answer because it is the only wireless standard that operates exclusively in the 5GHz frequency range. The other options, 802.11ac, 802.11b, and 802.11g, can operate in both the 2.4GHz and 5GHz frequency ranges.

Submit
66. A user is connected to a docking station with an optical drive and is trying to back up personal files to removable media, but is encountering write errors. Which of the following is MOST likely cause of the errors?

Explanation

The most likely cause of the write errors is that the disk has already been finalized. Finalizing a disk means that it is no longer writable and can only be read. Therefore, if the user is encountering write errors, it suggests that the disk has already been finalized and cannot be used for backup purposes.

Submit
67. Which of the following requires less current to provide the same amount of power to devices inside a PC?

Explanation

The correct answer is D. 220V because power is calculated by multiplying voltage and current. Therefore, to provide the same amount of power, a higher voltage requires less current. So, 220V would require less current compared to the other options (5.5V, 12V, and 120V) to provide the same amount of power to devices inside a PC.

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68. A shipping department is having problems with its thermal label printer. Two columns on the left are notappearing on all labels. Which of the following should a technician do FIRST?

Explanation

The correct answer is A. Verify the ribbon is correctly aligned to the label. This is the first step to take because if the ribbon is not aligned properly, it can cause issues with printing. By checking the alignment of the ribbon, the technician can ensure that it is positioned correctly and that it will print properly on the labels. This is a simple and quick troubleshooting step that can potentially solve the problem without the need for further actions.

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69.  
Submit
70. Which of the following is the main purpose of the +5VSB output of a power supply?

Explanation

The +5VSB output of a power supply is designed to provide power to peripherals even when the machine is turned off. This feature allows devices such as USB ports, keyboards, and mice to remain powered and ready for use even when the computer is not in use. This is especially useful for charging devices or for features like wake-on-LAN, where the computer can be remotely powered on. It is not directly related to powering audio and sound boards, supplying power to the motherboard and processor, or powering expansion cards and external device hubs.

Submit
71. Which of the following ports are used for secure sessions? (Select two.)

Explanation

Ports 22 and 443 are used for secure sessions. Port 22 is used for Secure Shell (SSH), a cryptographic network protocol that allows secure remote login and file transfer. Port 443 is used for HTTPS (Hypertext Transfer Protocol Secure), which is the secure version of HTTP and is commonly used for secure communication over the internet, such as secure browsing and online transactions.

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72. Users report they have to seclect the output tray at the printer , event though the correct tray is selected in the print dialog. Which of the following should a technician perform FIRST to attempt to solve the  problem?

Explanation

Reinstalling the driver on the print server should be performed first to attempt to solve the problem. This is because the issue is related to the output tray selection, which is controlled by the printer driver. By reinstalling the driver on the print server, any potential software glitches or conflicts can be resolved, ensuring that the correct tray selection is communicated properly from the print dialog to the printer.

Submit
73. Virtual machines hosted in the cloud that are used by developers to code applications are an exampel of:

Explanation

Virtual machines hosted in the cloud that are used by developers to code applications are an example of PaaS (Platform as a Service). PaaS provides a platform and environment for developers to build, test, and deploy applications without having to worry about the underlying infrastructure. With PaaS, developers can focus on writing code and managing the application, while the cloud provider takes care of managing the servers, networking, and storage.

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74. A technician wants the number of virtual machines hosting a web application in the public cloud environment to scale based on real-time traffic on the website. Which of the following should the techician configure?

Explanation

The technician should configure rapid elasticity. Rapid elasticity allows for the automatic scaling of resources based on real-time traffic. This means that as the website experiences increased traffic, the number of virtual machines hosting the web application will automatically increase to handle the demand. This ensures that the web application can handle high volumes of traffic without any downtime or performance issues.

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75. A technician needs to call a user's cellular provider to troubleshoot a network speed issue with the user's mobile device. Which of the following technologies is the technician troubleshooting?

Explanation

The technician is troubleshooting a network speed issue with the user's mobile device. Long-term evolution (LTE) is a wireless communication technology that provides high-speed data transmission for mobile devices. Therefore, it is the most appropriate technology for the technician to troubleshoot in this scenario. Near-field communication (NFC), radio frequency ID (RFID), and Z-wave are not directly related to network speed issues and are not commonly used for mobile device communication.

Submit
76. A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office.Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue?

Explanation

The most likely cause of the issue is that there are conflicting DHCP servers on the network. DHCP (Dynamic Host Configuration Protocol) is responsible for assigning IP addresses to devices on a network. If there are multiple DHCP servers on the network, they may be assigning conflicting IP addresses to devices, leading to connectivity issues.

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77. A technician is replacing an older video card with a new high-end video card in a workstation. The installationwas successful, the new card seated properly, and power is connected. However, upon booting, the computernow emits several beeps and will not boot, but shows no error messages. Which of the following is MOST likelythe cause of this issue?

Explanation

The most likely cause of the issue is that there is not enough power supply unit (PSU) output. When installing a new high-end video card, it requires more power to operate properly. If the PSU does not have enough output to support the new card, it can lead to the computer emitting several beeps and failing to boot. This is a common issue when upgrading hardware components that require more power than the previous ones.

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78. Which of the following cloud computing concepts facilities automated server deployment?

Explanation

IaaS stands for Infrastructure as a Service, which is a cloud computing concept that allows for automated server deployment. With IaaS, users can provision and manage virtual machines, storage, and networking resources without having to physically set up and maintain the underlying infrastructure. This automated deployment capability makes it easier and more efficient to scale resources up or down as needed, providing flexibility and cost savings for businesses.

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79. About one week ago, access to files on a network server became significantly slower. Today, network files are completely unavailable. A technician is able to make a remote connection to the server. Which of the following should the technician check NEXT?

Explanation

The technician should check the RAID 5 array next because a RAID 5 array failure can cause a significant decrease in file access speed and can eventually lead to complete unavailability of network files. By checking the RAID 5 array, the technician can identify any potential issues with the array, such as a failed disk or degraded performance, and take appropriate actions to resolve the problem and restore file access.

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80. A techician sets up a new printer on the network ,allowing it to obtain an IP address .The technician records the IP address and sets up users to print using the ingormation .The following Monady after powering on the printer ,users report they can no longer print .After verifying users can access other network shares,the techician prints a configuration page and sees the IP address has changed. Which of the following is the BEST method for the technician to enusre this will not happen again?

Explanation

Creating an IP reservation for the printer on the DHCP server ensures that the printer will always be assigned the same IP address. This eliminates the possibility of the IP address changing and causing printing issues for the users. MAC filtering, setting up users to print using the newly assigned IP address, or statically assigning the current IP address to the printer do not provide a reliable solution to prevent the IP address from changing in the future.

Submit
81. A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available. Which of the following configurations would the technician MOST likely select?

Explanation

The technician would most likely select RAID 10 with 5400rpm 6TB drives. RAID 10 combines the benefits of both RAID 0 and RAID 1, providing fault tolerance and high performance. With RAID 10, data is striped across multiple drives for improved performance, and also mirrored to ensure redundancy and fault tolerance. The 5400rpm 6TB drives offer a good balance of storage capacity and performance.

Submit
82. A technician has been asked to fix a problem with a projector. The projector lamp turns off for brief periods during a demonstration. After the technician replaced the lamp, the problem continued with an added message that appears just before the lamp turns off.  Which of the following MOST likely need to be performed? (Choosetwo.)

Explanation

Based on the given information, the technician has already replaced the lamp but the problem still persists. This suggests that the issue is not with the lamp itself but with other components of the projector. The added message that appears before the lamp turns off indicates a potential problem with the cooling system, as it could be overheating and causing the lamp to shut off. Therefore, the technician should perform two actions: reset the lamp life counter to ensure accurate monitoring of lamp usage, and replace the cooling fan to prevent overheating and ensure proper functioning of the projector.

Submit
83. A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take?

Explanation

Based on the given scenario, the technician has already checked and verified that the CPU, RAM, network card, and antivirus are not causing the slow performance issue. Since the technician has ruled out these possibilities, the next best step would be to check if there is insufficient hard drive space. Insufficient hard drive space can cause a PC to slow down as it affects the performance of the system. Therefore, checking the hard drive space is the logical next step in troubleshooting the slow performance issue.

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84. Some users are unable to access the Internet form their workstations. A technician runs the ipconfig command on one of the workstations and sees the following: IPv4 address       192.168.1.27 Subnet mask       255.255.255.0 Default gateway 192.168.1.1 The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no response. The technician is able to successfully ping an adjacent workstation but cannot ping the print server on the floor below. Which of the following is the MOST likely cause of the Internet connectivity issue in the office?

Explanation

The technician is unable to ping both the default gateway (192.168.1.1) and an external IP address (8.8.8.8), indicating that there is an issue with the router in the office. Since the adjacent workstation can be pinged successfully, it suggests that the local network connectivity is fine. Therefore, the most likely cause of the Internet connectivity issue is a problem with the router in the office.

Submit
85. Which of the following is designed to function BEST in harsh lighting conditions?

Explanation

E-readers are designed with e-ink technology, which is well-suited for harsh lighting conditions, including bright sunlight. Unlike traditional screens, e-ink displays mimic the appearance of printed paper and are highly readable in various lighting conditions. In contrast, large tablets, smartwatches, and virtual reality headsets generally have backlit screens that can be challenging to read in bright light.

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86. An administrator connects to the company's cloud acconut and builds a server that is hosted in the cloud .The server will be used as a confidential database server for one of the company's core applications.The administrator is responsible for patchin and updating the server OS. Which of the following cloud models is this an example of?

Explanation

This is an example of Infrastructure as a Service (IaaS) model. In this model, the administrator is responsible for building and managing the server infrastructure, including the operating system. The company is utilizing the cloud provider's infrastructure to host their confidential database server, while still maintaining control over the operating system and its updates.

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87. Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

Explanation

DNS (Domain Name System) is a service that translates domain names (such as www.example.com) into IP addresses (such as 192.168.1.1) that computers use to communicate with each other. In this case, DNS is responsible for resolving UNC (Universal Naming Convention) addresses to the appropriate IP addresses. UNC addresses are used to access shared resources on a network, such as file shares or printers, and DNS ensures that the correct IP address is returned when a UNC address is queried. DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to devices on a network, Proxy servers act as intermediaries between clients and servers, and Web servers host websites, but none of these services specifically resolve UNC addresses.

Submit
88. Which of the following server types caches previously visited web pages for faster access in the future?

Explanation

A branch cache server caches previously visited web pages for faster access in the future. This means that when a user requests a web page, instead of fetching it from the original server, the branch cache server retrieves it from its local cache, saving time and bandwidth. This is particularly useful in scenarios where multiple users in a branch office access the same web pages, as it reduces the need for each user to fetch the page individually from the internet.

Submit
89. A technician is buying a PC that will host three VMs running at the same time with the current configuration.The technician believes there might be a need to run several additional VMs in the near future. Which of thefollowing resources would be the MOST important to upgrade to allow for the additional VMs?

Explanation

In this scenario, the technician wants to run multiple virtual machines (VMs) simultaneously and potentially add more in the future. The most important resource to upgrade in order to accommodate the additional VMs would be the SSD (Solid State Drive). An SSD provides faster read and write speeds compared to a traditional hard drive, which is crucial for running multiple VMs efficiently. Upgrading the CPU or RAM may also improve performance, but the SSD is the most critical component for handling the increased workload of multiple VMs.

Submit
90. A technician needs to routinely run scripting commands in Linux but does not want to walk over the server roomevery time to perform the task. The technician also travels between buildings and has a Windows 10 laptop with4GB of memory and a fully partitioned 500GB hard drive. Which of the following steps should the technician take to resolve this issue? (Choose two.)

Explanation

The technician should repartition the hard drive to create space for a new ext3 partition and then install Linux on that partition. This will allow the technician to have a dedicated space for running scripting commands in Linux without the need to walk over to the server room or rely on a separate virtual machine. Increasing the memory or adding another hard drive would not directly address the issue of running scripting commands in Linux. Installing a Linux LiveBoot CD could be an option, but it may not be convenient for the technician who travels between buildings.

Submit
91. Which of the following connector types is MOST appropriate to use to connect a SOHO cable modem to the ISP

Explanation

RG-59 is the most appropriate connector type to use to connect a SOHO cable modem to the ISP. RG-59 is a coaxial cable commonly used for video and RF signal transmission. It has the necessary impedance and shielding properties to ensure efficient and reliable data transmission over longer distances. In the case of connecting a cable modem to the ISP, RG-59 would be suitable for carrying the broadband signal from the modem to the ISP's network infrastructure.

Submit
92. A user received the following error message while trying to access a shared drive : Network Path was Not Found.Which of the following should be performed to resolve the issue: (Select two)

Explanation

The error message "Network Path was Not Found" indicates that there is a problem with the network connection. Resetting the TCP/IP stack can help resolve any issues with the network protocols and configurations. Flushing the DNS cache can help resolve any DNS-related issues, as it clears the stored DNS information and forces the system to retrieve new DNS records. Therefore, resetting the TCP/IP stack and flushing the DNS cache can help resolve the network path not found error.

Submit
93. A customer has the LCD diplay in a laptop replaced .After the repair ,the customer notices the laptop is showing a weaker WiFi signal than before the display was replaced.Which of the following BEST explains the lower WiFi signal

Explanation

The new LCD panel is causing interference. When the LCD display was replaced, it is possible that the new panel is emitting electromagnetic interference that is affecting the WiFi signal. This interference could be disrupting the signal and causing it to weaken.

Submit
94. A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT?

Explanation

The network administrator should verify the system functionality on the user's workstation. This step is important to determine if the issue is specific to the user's workstation or if it is a more widespread problem. By checking the system functionality on the user's workstation, the network administrator can gather more information about the nature of the problem and narrow down the potential causes. This will help in troubleshooting and resolving the connectivity issue effectively.

Submit
95. A user calls the help desk stating a laptop is performing slowly and the hard drive activity lights are blinking continuously. A technician checks for enough hard drive space, disables antivirus and indexing services, and runs a full-system diagnostics check, which returns no failure. Which of the following should the technician do NEXT?

Explanation

The technician has already checked for common issues such as hard drive space, antivirus, and system diagnostics. Since these steps did not resolve the issue, the next logical step would be to check for hard drive firmware updates. Firmware updates can improve the performance and stability of the hard drive, which could potentially address the slow performance and continuous blinking of the hard drive activity lights. Therefore, option B is the most appropriate next step for the technician to take.

Submit
96. Joes ,a user ,wants his desktop RAID configured to allow the fastest speed and the most storage capacity .His desktop has three hard drive .Which of the following RAID types should a technician configure to achieve this ?

Explanation

RAID 0, also known as striping, should be configured to achieve the fastest speed and the most storage capacity. In RAID 0, data is split across multiple drives, allowing for parallel read and write operations, resulting in increased performance. Additionally, RAID 0 combines the storage capacity of all the drives, providing the maximum storage space available. However, it is important to note that RAID 0 does not provide any fault tolerance, meaning that if one drive fails, all the data will be lost.

Submit
97. After upgrading a smartphone's OS, Joe, a user, reports the smartphone no longer connects to his automobile automatically when near it, Joe, restarts the smartphone, but the problem persists. Which of the following should a technician do NEXT to restore the previous functionality?

Explanation

After upgrading the smartphone's operating system, the automatic connection between the smartphone and Joe's automobile is no longer working. Restarting the smartphone did not solve the problem. The most logical next step for a technician to restore the previous functionality is to reenable the smartphone's Bluetooth radio. This is because the automatic connection between the smartphone and the automobile is typically established through Bluetooth, and after the OS upgrade, the Bluetooth radio may have been turned off. By reenabling the Bluetooth radio, the smartphone should be able to reconnect with the automobile automatically.

Submit
98. Which of the following connects a PC to its default gateway?

Explanation

A switch connects a PC to its default gateway. A switch is a networking device that allows multiple devices to connect to a network. It operates at the data link layer of the OSI model and uses MAC addresses to forward data between devices. In this case, the PC connects to the switch, and the switch then connects to the default gateway, which is responsible for routing traffic between different networks.

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99. A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently. Which of the following next steps will MOST likely resolve the issue? (Select two.)

Explanation

The faint color density in the printed documents suggests that the toner cartridges may be low or empty. Therefore, replacing the toner cartridges would likely resolve the issue. Additionally, if the printer had a maintenance kit installed recently, it is possible that dust or debris may have accumulated on the paper tray rollers, leading to poor print quality. Cleaning the paper tray rollers would also help improve the color density of the printed documents.

Submit
100. A server administrator set up a VM to be used in a lab setting. A technician is setting up thin-client computers toaccess this VM. Which of the following tasks are required to complete the project? (Choose three.)

Explanation

The technician needs to complete the following tasks to set up the thin-client computers for accessing the VM in the lab setting:
1. Connect the device to the network, as the VM needs to be accessible over the network.
2. Install the latest system updates to ensure that the thin-client computers have the latest security patches and bug fixes.
3. Install the necessary applications on the thin-client computers to enable them to connect to and interact with the VM.

Submit
101. A technician replaced a broken LED screen on a mobile computer. The operating system can be seen perfectlyon screen, but the touch screen is non-responsive. Which of the following are the MOST probable root causes for the given failure? (Choose three.)

Explanation

The non-responsive touch screen on the mobile computer could be attributed to several factors. Firstly, the digitizer cable might not be seated correctly on the motherboard, disrupting the connection between the screen and the device's hardware. Secondly, the replacement part itself could be faulty or dead-on-arrival, rendering it incapable of registering touch inputs. Lastly, inadequate attachment of grounding screws could lead to electrical issues, interfering with the touch screen's functionality. Addressing these potential root causes may resolve the touch screen's unresponsiveness and restore normal operation to the device.

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Which of the following wireless standards is only capable of 5GHz...
A user is connected to a docking station with an optical drive and is...
Which of the following requires less current to provide the same...
A shipping department is having problems with its thermal label...
 
Which of the following is the main purpose of the +5VSB output of a...
Which of the following ports are used for secure sessions? (Select...
Users report they have to seclect the output tray at the printer ,...
Virtual machines hosted in the cloud that are used by developers to...
A technician wants the number of virtual machines hosting a web...
A technician needs to call a user's cellular provider to troubleshoot...
A technician is troubleshooting network connectivity issues after a...
A technician is replacing an older video card with a new high-end...
Which of the following cloud computing concepts facilities automated...
About one week ago, access to files on a network server became...
A techician sets up a new printer on the network ,allowing it to...
A technician is configuring a new web server and must have over 10TB...
A technician has been asked to fix a problem with a projector. The...
A technician is dispatched to troubleshoot a slow performance issue on...
Some users are unable to access the Internet form their workstations....
Which of the following is designed to function BEST in harsh lighting...
An administrator connects to the company's cloud acconut and...
Which of the following services provides the ability to resolve UNC to...
Which of the following server types caches previously visited web...
A technician is buying a PC that will host three VMs running at the...
A technician needs to routinely run scripting commands in Linux but...
Which of the following connector types is MOST appropriate to use to...
A user received the following error message while trying to access a...
A customer has the LCD diplay in a laptop replaced .After the repair...
A user has reported application connectivity problems to the network...
A user calls the help desk stating a laptop is performing slowly and...
Joes ,a user ,wants his desktop RAID configured to allow the fastest...
After upgrading a smartphone's OS, Joe, a user, reports the smartphone...
Which of the following connects a PC to its default gateway?
A user printed several documents to a shared network copier and...
A server administrator set up a VM to be used in a lab setting. A...
A technician replaced a broken LED screen on a mobile computer. The...
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