CompTIA A+ 2 Eng

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Quizzes Created: 1 | Total Attempts: 387

| Attempts: 387

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1/101 Questions

A technician receives a cellular from a manager. The technician is instructed to download a service manualdirectly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the followingwould be the MOST appropriate connections for the technician to use?
- A. Hotspot
- B. NFC
- C. Bluetooth
- D.VPN

About This Quiz

This CompTIA A+ 2 Eng quiz assesses key skills in troubleshooting and configuring Windows devices, managing network issues, and scripting in Linux. It is designed for technicians seeking to validate their technical expertise and improve operational efficiency in IT environments.

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2.

The ability for new computers to be automatically connected to the network is provided by the:
- A. DHCP server
- B. DNS server
- C. proxy server
- D. TACACS server
Correct Answer

A. A. DHCP server

Explanation

The DHCP server is responsible for automatically assigning IP addresses to computers on a network. It eliminates the need for manual configuration, allowing new computers to seamlessly connect to the network without requiring any user intervention. The DHCP server also provides other network configuration information, such as subnet mask and default gateway, making it an essential component for network connectivity.

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3.

An employee’s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?
- A. Clean out the charging port on the device
- B. Replace the mobile device’s battery
- C. Issue a new charging cable to the employee
- D. Send the device for service and give the employee a loaner
Correct Answer

A. A. Clean out the charging port on the device

Explanation

The technician should first clean out the charging port on the device. This is because the mobile device charges on a wireless charging pad, indicating that the battery is not the issue. Since other devices charge without issue using the same cable, it suggests that the problem lies with the charging port on the employee's device. Cleaning out the charging port may remove any debris or dirt that is preventing the device from charging when connected to a charging cable.

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4.

Which of the following connector types can be plugged into a device both right-side up and upside down?
- A. USB
- B. USB-C
- C. Mini-USB
- D. Micro-USB
Correct Answer

A. B. USB-C

Explanation

USB-C is the correct answer because it is a reversible connector, meaning it can be plugged into a device both right-side up and upside down. This is different from other connector types like USB, Mini-USB, and Micro-USB, which have a specific orientation for plugging in. USB-C's reversible design makes it more convenient and user-friendly, as it eliminates the need to worry about which way to insert the connector.

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5.

A corporation maintains an active social media presence by consulatly uploading audio and video .The corporation also regularly hosts video congerences ,but attendees are reporting buffering during their telecast. Which of the following should the IT department do to improve the ability to attend cideo conferences without interruption?
- Enable QoS on network traffic ,priortizing telecast traffic over uploads .
- Upgrade video conference room equipment
- Creat a VLAN for all employess updating social media
- Adjust the network intrusion device to allow video to flow without filtering
Correct Answer

A. Enable QoS on network traffic ,priortizing telecast traffic over uploads .

Explanation

To improve the ability to attend video conferences without interruption, the IT department should enable Quality of Service (QoS) on network traffic and prioritize telecast traffic over uploads. By implementing QoS, the network can allocate more bandwidth and resources to video conferences, ensuring a smoother and uninterrupted experience for attendees. This will help to mitigate buffering issues during telecasts and improve the overall quality of the video conferences. Upgrading video conference room equipment, creating a VLAN for social media updates, or adjusting the network intrusion device are not directly related to addressing buffering during telecasts.

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6.

Which of the following would provide power to an access point?
- POE injector
- Switch
- Repeater
- Modern
Correct Answer

A. POE injector

Explanation

A POE (Power over Ethernet) injector is a device that provides power to an access point. It allows the access point to receive both data and power through a single Ethernet cable, eliminating the need for a separate power source. This is a common method used in networking to simplify installation and reduce cable clutter. Switches, repeaters, and modems do not provide power to an access point, making the POE injector the correct answer.

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7.

Company management wants to be able to give users the ability to work remotely during periods of badweather. Which of the following should be enabled to allow the workforce to do this?
- A. NAT
- B.VLAN
- C.VPN
- D. HIPS
Correct Answer

A. C.VPN

Explanation

To enable users to work remotely during periods of bad weather, a VPN (Virtual Private Network) should be enabled. A VPN creates a secure connection over the internet, allowing users to access company resources and work remotely as if they were in the office. This ensures that data transmission is encrypted and secure, protecting sensitive information from potential threats. NAT (Network Address Translation) is used for translating private IP addresses to public IP addresses and is not directly related to remote work. VLAN (Virtual Local Area Network) is used for segmenting a network, but it does not provide remote access capabilities. HIPS (Host-based Intrusion Prevention System) is a security tool that protects individual systems from network-based threats and is not specifically related to remote work.

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8.

A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for onlinegaming. The user wants to verify that the graphics card is compatible with the motherboard. Which of thefollowing connection types would the user MOST likely utilize to connect the video card to the motherboard?
- A. PCle
- B. ISA
- C. AGP
- D. USB
Correct Answer

A. A. PCle

Explanation

The user would most likely utilize the PCle (Peripheral Component Interconnect express) connection type to connect the high-end graphics card to the motherboard. PCle is a high-speed serial connection that provides a direct and fast connection between the graphics card and the motherboard, allowing for efficient data transfer and optimal performance for online gaming. ISA (Industry Standard Architecture) and AGP (Accelerated Graphics Port) are outdated connection types that are not commonly used for high-end graphics cards. USB (Universal Serial Bus) is also not suitable for connecting a graphics card to the motherboard as it does not provide the necessary bandwidth and speed required for gaming.

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9.

A company offers several out-of-the-box computer configurations to its clients. A client requests several new computers for its newest location, which will be used by guests to check in upon arrival and fill out contact information. Which of the following configurations would BEST fit this customer’s needs?
- A. Touch-screen kiosk
- B. Thick client
- C. CAD workstation
- D.Virtualized host computer
Correct Answer

A. A. Touch-screen kiosk

Explanation

A touch-screen kiosk would best fit this customer's needs because it allows guests to interact directly with the computer screen to check in and fill out contact information. This configuration is user-friendly and efficient for this specific purpose.

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10.

An end user is unable to connect to the network, and a technician has visually verified the lights on the back ofthe PC are active and there is no physical damage to the Ethernet jack. Which of the following tools should thetechnician use to continue troubleshooting the connection?
- A. Punchdown tool
- B. Tone generator and probe
- C. Cable tester
- D. Crimper
Correct Answer

A. C. Cable tester

Explanation

A cable tester is the appropriate tool for troubleshooting the connection in this scenario. It allows the technician to test the integrity of the network cable and identify any faults or issues. By using a cable tester, the technician can verify if the cable is properly connected and if there are any breaks, short circuits, or other problems that may be causing the connectivity issue. This tool helps to narrow down the problem and determine if the network cable is the source of the problem, allowing for further troubleshooting or replacement if necessary.

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11.

Which of the following is the type of address a DHCP server assings on a network?
- Dynamic
- Static
- APIPA
- MAC
- Default
Correct Answer

A. Dynamic

Explanation

A DHCP server assigns dynamic IP addresses on a network. Dynamic IP addresses are temporary and are assigned to devices when they connect to the network. This allows for efficient use of IP addresses as devices can be assigned different addresses each time they connect. Static IP addresses, on the other hand, are manually assigned to devices and do not change. APIPA (Automatic Private IP Addressing) is a feature that assigns a temporary IP address to a device when it cannot obtain a dynamic IP address from a DHCP server. MAC (Media Access Control) addresses are unique identifiers assigned to network interfaces. Default is not a type of address assigned by a DHCP server.

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12.

Which of the following is the MOST likely cause for a network PC to have an APIPA address?
- A. DHCP failure
- B. DNS resolution
- C. Duplicate IP address
- D. Cleared ARP cache
Correct Answer

A. A. DHCP failure

Explanation

The most likely cause for a network PC to have an APIPA (Automatic Private IP Addressing) address is DHCP failure. APIPA is a feature in Windows that automatically assigns an IP address in the absence of a DHCP server. If the DHCP server fails to assign an IP address to the PC, it will default to an APIPA address in the range of 169.254.0.1 to 169.254.255.254. This allows the PC to have limited network connectivity within the local network.

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13.

Which of the following devices is used to implement network security policies for an environment?
- A. Firewall
- B. managed switch
- C. Repeater
- D. Gateway
Correct Answer

A. A. Firewall

Explanation

A firewall is a device that is used to implement network security policies for an environment. It acts as a barrier between a trusted internal network and an untrusted external network, controlling the incoming and outgoing network traffic based on predetermined security rules. Firewalls can monitor and filter network traffic, blocking unauthorized access and potential threats from entering or leaving the network. They play a crucial role in protecting the network from malicious activities and ensuring data security.

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14.

Joe, a user, reports that his new smart wearable device is not synchronizing to his mobile device. Both devices are powered on, but the mobile device fails to read the data from the wearable. Which of the following will Most likely fix this issue?
- A. Pair the devices
- B. Set the SSID
- C. Update the smart wearable device firmware
- D. Enable NFC
Correct Answer

A. A. Pair the devices

Explanation

The most likely solution to fix the issue of the smart wearable device not synchronizing with the mobile device is to pair the devices. Pairing the devices establishes a connection between them and allows for the transfer of data.

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15.

Which of the following resources in the MOST critical when using cloud file-storage synchronizationapplications?
- A. Disk speed
- B. I/O bandwidth
- C. RAM utilization
- D. CPU utilization
Correct Answer

A. B. I/O bandwidth

Explanation

The correct answer is B. I/O bandwidth. When using cloud file-storage synchronization applications, the I/O bandwidth is the most critical resource. This is because file synchronization involves transferring data between the local device and the cloud storage, and the speed and capacity of the I/O bandwidth directly impact the efficiency and speed of this data transfer process. A higher I/O bandwidth allows for faster and smoother synchronization, while a lower bandwidth can result in slower file transfers and synchronization delays.

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16.

Whenever a user’s machine is turned on, a black screen appears prompting the user for an administrativepassword. The technician has no such password on file for this machine. Which of the following steps should the technician take to resolve this issue?
- A. Press and hold the CPU power button for five seconds, and then power back on.
- B. Disconnect and reconnect the internal hard drive.
- C. Remove the CMOS battery and reinsert it after ten seconds.
- D. Remove the motherboard and place it back into the machine after ten minutes.
Correct Answer

A. C. Remove the CMOS battery and reinsert it after ten seconds.
17.

Which of the following connector types is used to terminate household telephone cabling?
- A. RG-6
- B. RJ-11
- C. RJ-45
- D. RG-59
Correct Answer

A. B. RJ-11

Explanation

RJ-11 is the correct answer because it is the connector type commonly used to terminate household telephone cabling. RJ-11 connectors have six positions and two or four conductors, making them suitable for telephone connections. RG-6, RG-59, and RJ-45 connectors are used for different purposes, such as coaxial cable connections and Ethernet networking, but they are not typically used for terminating household telephone cabling.

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18.

Joe, a user, recently purchased a new multi function printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician doNEXT?
- A. Reboot the computer into safe mode and try to print a test page
- B. Download the correct drivers from the manufacturer’s website and install them
- C. Unplug the USB cable from the printer and try another USB slot on the PC
- D. Set the printer as the default within the device properties
Correct Answer

A. B. Download the correct drivers from the manufacturer’s website and install them

Explanation

The technician should download the correct drivers from the manufacturer's website and install them because the printer is listed as a generic printer. This indicates that the computer does not have the specific drivers required for the printer to function properly. By downloading and installing the correct drivers, the technician can ensure that the printer is recognized and can be used by the computer.

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19.

Which of the following devices can utilize VLANs to secure networks?
- A. Switch
- B. Hub
- C. Repeater
- D. Bridge
Correct Answer

A. A. Switch

Explanation

A switch is the correct answer because it is a network device that operates at the data link layer of the OSI model, allowing for the creation of virtual LANs (VLANs). VLANs can be used to secure networks by separating traffic into different logical networks, isolating sensitive data and preventing unauthorized access. Switches can also control and manage VLANs, allowing for more efficient network management and improved security.

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20.

The touch-screen feature on a Windows device has stopped working. Which of the following should the technician check FIRST?
- A. Device Manager
- B. Performance Monitor
- C. System configuration
- D. Digitizer settings
Correct Answer

A. D. Digitizer settings

Explanation

The technician should check the digitizer settings first because the touch-screen feature not working could be due to a misconfiguration or a disabled setting in the digitizer settings. By checking the digitizer settings, the technician can ensure that the touch-screen feature is enabled and properly configured, which may resolve the issue without the need for further troubleshooting.

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21.

Which of the following peripheral types is MOST likely to be used to input actions into a PC?
- A.Webcam
- B. Mouse
- C. Monitor
- D. Optical drive
Correct Answer

A. B. Mouse

Explanation

A mouse is the most likely peripheral type to be used to input actions into a PC. A mouse allows the user to move the cursor on the screen and perform various actions such as clicking, dragging, and scrolling. It is a common and essential input device for interacting with a computer. A webcam is primarily used for capturing video and images, a monitor is an output device that displays the computer's visual output, and an optical drive is used for reading or writing data from optical discs.

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22.

The cloud model that represents a company maintaining some data in on-premise storage and some data incloud-based storage is known as:
- A. hybrid
- B. private
- C. public
- D. community
Correct Answer

A. A. hybrid

Explanation

The correct answer is A. hybrid. The hybrid cloud model refers to a combination of on-premise storage and cloud-based storage. In this model, a company can choose to keep some of its data on its own servers (on-premise) and store some data in the cloud. This allows for greater flexibility and scalability, as well as the ability to take advantage of the benefits of both on-premise and cloud-based storage.

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23.

An engineer is working at a remote site that does not have Internet access. Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?
- A. Tethering
- B. Near field communication
- C. Wireless LAN
- D.Virtual private network
Correct Answer

A. A. Tethering

Explanation

The engineer should use tethering to connect the laptop to the Internet when hotspot functionality is unavailable. Tethering allows the laptop to share its internet connection with other devices by connecting it to a mobile device or a cellular network. This way, the laptop can access the internet through the mobile device's data connection.

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24.

The graphics has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue. Which of the following is the MOST likely cause of this problem?
- A. The printer needs more RAM
- B. The print server is timing out
- C. The users are not printing in post-script mode
- D. The printer network connection is set to half duplex
Correct Answer

A. A. The printer needs more RAM

Explanation

The most likely cause of the problem is that the printer needs more RAM. This is because the issue occurs specifically with larger files, suggesting that the printer may not have enough memory to handle the data. The fact that regular text files print without issue indicates that the problem is not related to the print server or the network connection. Additionally, the users not printing in post-script mode would not affect the printing of larger files.

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25.

An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?
- A. WAN
- B. PAN
- C. LAN
- D. MAN
Correct Answer

A. C. LAN

Explanation

This scenario describes a Local Area Network (LAN) because all the computers and switches are located in the same building. A LAN is a network that covers a small geographical area, typically within a single building or campus. In this case, the computers are connected to two switches, which are then connected via a fiber cable, allowing them to communicate with each other within the same network.

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26.

A network administrator would like to increase network bandwidth to 1Gbps between two office buildings that are 0.5mi(805m) apart. Which of the following would be the BEST solution?
- A. Fiber
- B. Coaxial
- C. Plenum
- D. Cat 6
Correct Answer

A. A. Fiber

Explanation

Fiber optic cables would be the best solution for increasing network bandwidth to 1Gbps between two office buildings that are 0.5mi apart. Fiber optic cables have the ability to transmit data at much higher speeds and over longer distances compared to other options like coaxial or Cat 6 cables. They are also less susceptible to interference and provide better signal quality. Therefore, using fiber optic cables would ensure reliable and high-speed data transmission between the two office buildings.

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27.

The graphics department has an issue with printing certain files. The printer does not print the complete imageon larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files printwithout issue. Which of the following is the MOST likely cause of this problem?
- A. The printer needs more RAM
- B. The print server is timing out
- C. The users are not printing in post-script mode
- D. The printer network connection is set to half duplex
Correct Answer

A. A. The printer needs more RAM

Explanation

The most likely cause of the issue is that the printer needs more RAM. This is because larger files require more memory to process and print. The fact that regular text files print without issue suggests that the printer is capable of printing smaller files, but struggles with larger ones. Increasing the printer's RAM would provide it with the necessary resources to handle larger files and print them correctly.

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28.

Which of the following is used to connect a headset to a laptop?
- A. eSATA
- B. BNC
- C. RG-6
- D. USB
Correct Answer

A. D. USB

Explanation

USB is used to connect a headset to a laptop. USB ports are commonly found on laptops and allow for the connection of various peripherals, including headsets. USB provides a reliable and convenient way to transmit audio signals between the laptop and the headset, making it the appropriate choice for this purpose. eSATA, BNC, and RG-6 are not typically used for connecting headsets to laptops, making them incorrect options.

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29.

A user is experiencing issues synchronizing a smartphone. The user is able to connect to individual services,but each requires a different password. Which of the following needs to be configured to allow the user toaccess web services securely with a unique password?
- A. SIM
- B. SMB
- C. SSL
- D. SSO
Correct Answer

A. D. SSO

Explanation

SSO stands for Single Sign-On, which is a system that allows users to securely authenticate and access multiple services or applications with just one set of login credentials. In this scenario, the user is experiencing issues synchronizing their smartphone because each service requires a different password. By configuring SSO, the user will be able to access web services securely with a unique password, eliminating the need to remember and enter multiple passwords for each service. This will streamline the authentication process and improve the user experience.

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30.

A user states the department laser printer continues to display a paper jam error message despite the jam being cleared.Which of the following should techincian do to troubleshoot this problem
- Check the paper path for blocked sensors
- Replace the dublex assembly
- Run the printer's internal dagnostics
- Verify the pickup rollers are in working order
Correct Answer

A. Check the paper path for blocked sensors

Explanation

To troubleshoot the issue of the department laser printer continuing to display a paper jam error message despite the jam being cleared, the technician should check the paper path for blocked sensors. This is because blocked sensors can give false indications of a paper jam, causing the error message to persist even after the jam is cleared. By checking the paper path for blocked sensors, the technician can ensure that there are no obstructions interfering with the printer's proper functioning.

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31.

A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users’ computers are all in the same work group and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch. Which of the following should thetechnician configure?
- A. Shared printer
- B. Print server
- C. Bluetooth printing
- D. Cloud printing
Correct Answer

A. A. Shared printer

Explanation

The technician should configure a shared printer. By setting up a shared printer, the technician can allow all users in the same workgroup to access and print to the printer through the network switch. This eliminates the need for each individual computer to have a direct connection to the printer, as they can all communicate with the printer through the shared network connection.

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32.

An ISP has notified a SOHO user of a usage increase on the user’s network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?
- A. Implement MAC filtering
- B. Enable NAT
- C. Create a network DMZ
- D. Upgrade the encryption standards
Correct Answer

A. A. Implement MAC filtering

Explanation

Implementing MAC filtering would minimize the unauthorized use of the WiFi network. MAC filtering allows the network administrator to create a whitelist of approved devices based on their MAC addresses. Only devices with approved MAC addresses will be able to connect to the network, preventing unauthorized users from accessing the WiFi network. This adds an additional layer of security to the network and helps ensure that only authorized devices are able to connect.

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33.

Which of the following devices performs forwarding decisions based on MAC addresses?
- A. Switch
- B. Router
- C. Hub
- D. Repeater
Correct Answer

A. A. Switch

Explanation

A switch is a networking device that operates at the data link layer of the OSI model. It uses MAC addresses to forward data packets between devices on a local area network (LAN). When a switch receives a packet, it examines the destination MAC address and compares it to its MAC address table. Based on this information, the switch determines the appropriate port to forward the packet to. Therefore, a switch performs forwarding decisions based on MAC addresses.

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34.

Which of the following has a P4 connector to provide a 12V output?
- Molex connector
- 24-pin adapter
- SCSI cable
- ESATA cabel
Correct Answer

A. Molex connector

Explanation

A Molex connector is the correct answer because it is a type of power connector commonly used in computer hardware to provide a 12V output. It is typically used to connect devices such as hard drives, optical drives, and fans to the power supply. The other options, including the 24-pin adapter, SCSI cable, and eSATA cable, do not have a P4 connector specifically designed to provide a 12V output.

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35.

An analyst asks a technician to recommend a solution for a customer in the software development industry,where the customer can test a variety of OS’s running the various applications that the customer produces. Thecustomer wants to minimize the investment in hardware. Which of the following solutions should the technician recommended to BEST meet the customer’srequirement?
- A. Purchase a number of low-cost devices, installing the required Oss and applications on each one. Useseparate machines for each testing environment.
- B. Purchase a high-end system meeting the hardware requirements for all of the individual Oss andapplications. Configure a VM for each testing environment.
- C. Purchase one computer and create images for each computer configuration and OS. Re-image themachine for each testing environment.
- D. Purchase a number of computers, installing a VM on each one. Configure each VM with an OS for thetesting environment.
Correct Answer

A. B. Purchase a high-end system meeting the hardware requirements for all of the individual Oss andapplications. Configure a VM for each testing environment.

Explanation

The technician should recommend option B because it allows the customer to minimize hardware investment while still being able to test a variety of operating systems and applications. By purchasing a high-end system that meets the hardware requirements for all individual operating systems and applications, the technician can configure a virtual machine (VM) for each testing environment. This means that the customer can run multiple operating systems and applications simultaneously on a single physical machine, saving on the cost of purchasing separate devices or multiple computers.

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36.

A network administrator is attempting to access the firewall while inside the data center. Which of the following peripherals must be connected to do so?
- A. KVM
- B. Touchpad
- C. Mouse
- D. Keyboard
Correct Answer

A. A. KVM

Explanation

In order to access the firewall while inside the data center, the network administrator must have a KVM (Keyboard, Video, Mouse) peripheral connected. KVM allows the administrator to control multiple computers or devices using a single set of peripherals. By connecting the KVM, the administrator can use their own keyboard, mouse, and monitor to access and manage the firewall.

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37.

A customer recently moved a high-end graphics card from a known-working computer to a different computer.The computer works without issue when viewing email and web pages or when using certain applications.However, when a game with high-end graphics requirements is opened, the program will run for a few minutes before the computer shuts down. Which of the following is MOST likely causing the problem?
- A. Power supply wattage
- B.Video RAM
- C. CPU frequency
- D. Monitor resolution
Correct Answer

A. A. Power supply wattage

Explanation

The most likely cause of the problem is the power supply wattage. The high-end graphics card requires a significant amount of power to run properly, and if the power supply does not have enough wattage, it may not be able to provide enough power to the graphics card when it is under heavy load, such as when running a game with high-end graphics requirements. This can cause the computer to shut down as a safety measure to prevent damage to the components.

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38.

A costomer is using a cloud storage program that maintains a copy of local files on the cloud storage servers .The WiFi network is not very fast , and the costumer uses bandwidth-intensive video streaming all day .Which of the following parameters should be adjusted to keep the cloud storage program form using too much bandwidth?
- Synchronization settings
- Wirelees settings
- Viedo streaming settings
- QoS settings
Correct Answer

A. QoS settings

Explanation

To keep the cloud storage program from using too much bandwidth, the customer should adjust the Quality of Service (QoS) settings. QoS settings allow for the prioritization and allocation of network resources, ensuring that certain applications or services receive higher priority and bandwidth. By adjusting the QoS settings, the customer can allocate less bandwidth to the cloud storage program, allowing for a smoother video streaming experience without affecting the synchronization or wireless settings.

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39.

A user notices a laser printer is picking up multiple seet of paper from one of its paper trays.The problem started last week and has gotten worse. Which of the following ist MOST likely the cause of this problem?
- Separation pad
- Feed roller
- Registration roller
- Dublex assembly
Correct Answer

A. Separation pad

Explanation

The most likely cause of the problem is the separation pad. The separation pad is responsible for separating the sheets of paper and preventing multiple sheets from being picked up at once. If the separation pad is worn out or damaged, it may not be able to properly separate the sheets, leading to the issue of picking up multiple sheets. This problem getting worse over time also suggests that the separation pad is the culprit, as wear and tear would worsen its performance.

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40.

An end user birngs in a laptop that no longer charges. A technician troubleshoots the laptop and notices it works while the power adaptor is plugged in but shuts down as soon as it is unplugged. Which of the following is the NEXT best step to reslov this issue?
- Plug the laptop into another power outlet
- Replace the power adaptor
- Replace the laptop's battery
- Plug the laptop into a UPS
Correct Answer

A. Replace the laptop's battery

Explanation

Based on the information provided, the laptop works fine when the power adaptor is plugged in but shuts down when unplugged. This suggests that the laptop's battery is not holding a charge or is no longer functioning properly. Therefore, the next best step to resolve this issue would be to replace the laptop's battery.

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41.

A technician has been informed that multiple users are receiving duplicate IP address warnings on theirworkstations, and they are unable to browse the Internet. Which of the following server types should the technician log in to in order to resolve the problem?
- A. DNS server
- B. DHCP server.
- C. Proxy server
- D. RADIUS server
Correct Answer

A. B. DHCP server.

Explanation

The technician should log in to the DHCP server in order to resolve the problem. Duplicate IP address warnings indicate that multiple devices on the network have been assigned the same IP address, which can cause connectivity issues. The DHCP server is responsible for assigning IP addresses to devices on the network, so logging in to this server will allow the technician to investigate and resolve the issue by reconfiguring the DHCP settings to ensure that each device receives a unique IP address.

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42.

In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?
- A. Resource pooling
- B. Measured service
- C.Virtual application streaming
- D. Synchronization
Correct Answer

A. A. Resource pooling

Explanation

Resource pooling allows all the VMs in a virtual environment to have RAM allocated for use. Resource pooling is a technique where resources such as CPU, RAM, and storage are shared among multiple virtual machines. This allows for efficient utilization of resources and ensures that each VM has access to the necessary amount of RAM for its operations. By pooling resources, virtual environments can maximize their efficiency and optimize resource allocation.

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43.

A laptop is connected to a conference room projector in extended display mode. The desktop icons appear normal on the laptop, but are disproportionate and illegible on the projector screen. Which of the following should the technician check?
- A.Video resolution
- B. HDMI connection
- C. Keystone
- D. Focus
Correct Answer

A. A.Video resolution

Explanation

The technician should check the video resolution. The issue of disproportionate and illegible desktop icons on the projector screen suggests that the resolution settings may not be properly configured. Adjusting the video resolution settings can help ensure that the display is properly scaled and legible on the projector screen.

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44.

An end user reports a Windows based PC just had a BSOD. The PC rebooted, and the user is now logged back in and working without any issues. Which of the following should a technician check FIRST to begin troubleshooting?
- A. Hard drive S.M.A.R.T. data
- B.Event Viewer
- C.Device Manager
- D. BIOS settings
- E. Performance Monitor
Correct Answer

A. B.Event Viewer

Explanation

The technician should check the Event Viewer first to begin troubleshooting. The Event Viewer logs system events and errors, including the BSOD that the end user experienced. By reviewing the Event Viewer, the technician can gather information about the cause of the BSOD and any other related issues that may have occurred. This will help the technician identify the root cause of the problem and determine the appropriate steps to resolve it.

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45.

A technician configures a new printer to be accessible via printer server. After setting up the printer on a Windows client machine , the printer prints normally . Howere , after setting up the printer on a macOS client machine , the printer only prints garbled text . Which of the following should the technician do to resolve this issus ?
- Add a macOS-comptaible print driver to the printet object on the print server
- Configure the Windows client to share the printer with the macOS client.
- Set the printer on the macOS client to connect to the print server via IPv6.
- Ensure the network time of the macOS client matches that of the print server.
Correct Answer

A. Add a macOS-comptaible print driver to the printet object on the print server

Explanation

To resolve the issue of the printer printing garbled text on the macOS client machine, the technician should add a macOS-compatible print driver to the printer object on the print server. This is because the macOS client requires a specific print driver to properly communicate with the printer and interpret the print commands. By adding the correct driver to the print server, the macOS client will be able to send the appropriate print commands and the printer will be able to print normally.

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46.

A workstation was just moved to a new work location without a surge protector. It was working the day before,but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of the following should the technician do FIRST?
- A. Check the power cable connection
- B. Check the voltage of the PSU with a tester
- C. Test for distended capacitors
- D. Check the voltage switch
Correct Answer

A. A. Check the power cable connection

Explanation

The technician should first check the power cable connection because it is possible that the cable may have become loose or disconnected during the move. This could result in a lack of power to the PC, causing it to not power on and the fans to not spin. By checking the power cable connection, the technician can ensure that the PC is receiving the necessary power to function properly.

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47.

Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?
- A. Channels
- B. Frequency
- C. Antenna power level
- D. SSID
Correct Answer

A. A. Channels

Explanation

A technician should first check the channels when troubleshooting intermittent connectivity issues with a new WAP in the kitchen. This is because neighboring wireless networks may be operating on the same channel, causing interference and leading to connectivity problems. By changing the channel, the technician can avoid interference and improve the wireless signal strength, potentially resolving the connectivity issues experienced by the user.

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48.

A user is experiencing email problems and explains to a technician that all emails with graphics or images donot display the graphics.Which of the following configurations would correct this behavior?
- A. Change the email settings in antivirus.
- B. Change the security settings of the email client.
- C. Change the firewall security settings.
- D. Change the email proxy settings.
- E. Change the trusted sites in the browser settings.
Correct Answer

A. B. Change the security settings of the email client.

Explanation

Changing the security settings of the email client would be the most appropriate solution to correct the behavior of not displaying graphics or images in emails. Security settings in the email client can often block or restrict the display of certain content, including graphics or images, in order to protect the user from potential threats or malicious content. By adjusting the security settings, the user can allow the display of graphics and images in their emails.

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49.

A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error. Which of the following is the MOST probable cause of the error?
- A. The user is still logged into another device.
- B. The user has set a static IP address.
- C. The user has moved to a different office.
- D. The user has wireless and wired connections.
Correct Answer

A. B. The user has set a static IP address.

Explanation

The most probable cause of the error is that the user has set a static IP address. This means that the user has manually assigned a specific IP address to their PC, which is conflicting with another device on the network. This can cause a duplicate IP address error message to appear. Restarting the system will not resolve the issue because the static IP address will remain the same.

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CompTIA A+ 2 Eng

A technician receives a cellular from a manager. The technician is instructed to download a service manualdirectly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the followingwould be the MOST appropriate connections for the technician to use?

Quiz Preview

The ability for new computers to be automatically connected to the network is provided by the:

Which of the following connector types can be plugged into a device both right-side up and upside down?

Which of the following would provide power to an access point?

Company management wants to be able to give users the ability to work remotely during periods of badweather. Which of the following should be enabled to allow the workforce to do this?

An end user is unable to connect to the network, and a technician has visually verified the lights on the back ofthe PC are active and there is no physical damage to the Ethernet jack. Which of the following tools should thetechnician use to continue troubleshooting the connection?

Which of the following is the type of address a DHCP server assings on a network?

Which of the following is the MOST likely cause for a network PC to have an APIPA address?

Which of the following devices is used to implement network security policies for an environment?

Joe, a user, reports that his new smart wearable device is not synchronizing to his mobile device. Both devices are powered on, but the mobile device fails to read the data from the wearable. Which of the following will Most likely fix this issue?

Which of the following resources in the MOST critical when using cloud file-storage synchronizationapplications?

Whenever a user’s machine is turned on, a black screen appears prompting the user for an administrativepassword. The technician has no such password on file for this machine. Which of the following steps should the technician take to resolve this issue?

Which of the following connector types is used to terminate household telephone cabling?

Which of the following devices can utilize VLANs to secure networks?

The touch-screen feature on a Windows device has stopped working. Which of the following should the technician check FIRST?

Which of the following peripheral types is MOST likely to be used to input actions into a PC?

The cloud model that represents a company maintaining some data in on-premise storage and some data incloud-based storage is known as:

An engineer is working at a remote site that does not have Internet access. Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?

An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?

A network administrator would like to increase network bandwidth to 1Gbps between two office buildings that are 0.5mi(805m) apart. Which of the following would be the BEST solution?

Which of the following is used to connect a headset to a laptop?

A user is experiencing issues synchronizing a smartphone. The user is able to connect to individual services,but each requires a different password. Which of the following needs to be configured to allow the user toaccess web services securely with a unique password?

A user states the department laser printer continues to display a paper jam error message despite the jam being cleared.Which of the following should techincian do to troubleshoot this problem

An ISP has notified a SOHO user of a usage increase on the user’s network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?

Which of the following devices performs forwarding decisions based on MAC addresses?

Which of the following has a P4 connector to provide a 12V output?

A network administrator is attempting to access the firewall while inside the data center. Which of the following peripherals must be connected to do so?

A user notices a laser printer is picking up multiple seet of paper from one of its paper trays.The problem started last week and has gotten worse. Which of the following ist MOST likely the cause of this problem?

An end user birngs in a laptop that no longer charges. A technician troubleshoots the laptop and notices it works while the power adaptor is plugged in but shuts down as soon as it is unplugged. Which of the following is the NEXT best step to reslov this issue?

A technician has been informed that multiple users are receiving duplicate IP address warnings on theirworkstations, and they are unable to browse the Internet. Which of the following server types should the technician log in to in order to resolve the problem?

In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?

A laptop is connected to a conference room projector in extended display mode. The desktop icons appear normal on the laptop, but are disproportionate and illegible on the projector screen. Which of the following should the technician check?

An end user reports a Windows based PC just had a BSOD. The PC rebooted, and the user is now logged back in and working without any issues. Which of the following should a technician check FIRST to begin troubleshooting?

A workstation was just moved to a new work location without a surge protector. It was working the day before,but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of the following should the technician do FIRST?

Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

A user is experiencing email problems and explains to a technician that all emails with graphics or images donot display the graphics.Which of the following configurations would correct this behavior?

A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error. Which of the following is the MOST probable cause of the error?