Set PA: PA1 = $80 dollars in 7 days, PA2 = $69.74 in 12 days
Set PA: PA1 = $80 dollars in 8 days, PA2 = $69.74 in 12 days
Set PA: PA1 = $80 dollars in 7 days, PA2 = $69.74 in 12 days and setup Temp Inc in SL $40
Set PA: PA1 = $80 dollars in 8 days, PA2 = $69.74 in 12 days and setup Temp Inc in SL $40
No PA because customer cannot be fully authenticated since account has no PIN, only Passcode
No PA since debt age is less than 60 days
Yes - $80.33
Yes - $160.72
Account is open less than 90 days.
Account WO Risk is VH, H or Empty
Account has a DCK (Dishonored Check/Chargeback) in the past.
Account debt age is greater than 60 days.
Hold Auto is already checked, escalate these to a supervisor.
Setup PA / remove hotline / restore the BAN
Setup PA / restore the BAN / remove hotline
Restore the BAN / remove hotline / setup PA
Remove hotline / restore the BAN / setup PA
The next 6 months
Next billing cycle
End of the billing cycle
Yes - so that customer's account will not be restricted if she does not make anymore payment for the 2nd installment
No - since required amount has already been settled on the 1st payment, 2nd installment is automatically completed
The total balance due
$40 + any amount that will keep you below the SL
Account is suspended for non-payment
Account is suspended due to fraud
Account is suspended due to excessive usage
Account is suspended due to exceeding the spending limit
Give the customer a 2-day extension for the full balance
Give the customer a temporary increase in SL
Setup a PA for the Past Due
Setup a PA for the Past Due, and settle any amount exceeding SL via payment and/or temp increase in SL.
Setup a Payment Arrangement for the past due
Grant a Temporary Increase in SL for the amount in excess
Grant a 7-day extension for the amount in excess plus any amount that will take them below SL
Grant a 2-day extension for the amount in excess plus any amount that will take them below SL