2nd part
Call the nurse in charge
Try to put the fire out
Open a window
Remove client
Speak in a high tone of voice
Stand behind the client when speaking
Speak in a loud slow manner
Look directly at the client when speaking
Anger
Acceptance
Bargaining
Depression
Reply,"God doesnt punish people"
Listen quietly
Ignore the client
Make jokes
Run a group of nursing homes
Work with the nursing home to protect clients rights
Control the nursing home budget
Prepare classes that nursing aide take to learn about client hygiene
Help the client understand the nurse aide's faith
Tell the client it is important for the client to join a church even if its not the nurse aide's church
Respect the clients beliefs and avoid starting religous discussions
Arrange to have the nurse aide clergyman to visit the client
Open the mail and leave it on the clients table
Open mail and give it to the client
Read the mail and make sure it doesnt contain any upsetting news
Give client unopened mail and give help as needed
40 oz
300 cc
2 cups
1 quart
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