Cebu Module 2 Pre Sales Support

1. What are the personalized banners made of?

Paper

Vinyl

Leather

Aluminum

The personalized banners are made of vinyl.

Explanation

The personalized banners are made of vinyl.

2. If you should encounter a discrepancy on either website, who should you notify?

The nearest floorwalker

Your supervisor

Email [email protected]

No one, the problem will fix itself

If you should encounter a discrepancy on either website, you should notify the email address [email protected]. This suggests that there is a designated email address specifically for reporting any issues or discrepancies on the websites.

Explanation

If you should encounter a discrepancy on either website, you should notify the email address [email protected]. This suggests that there is a designated email address specifically for reporting any issues or discrepancies on the websites.

3. Which of the following is not of the CE brands?

Birthday Express

Halloween Express

Costume Express

The question is asking for the CE brand that is not included in the given options. The options include Birthday Express and Costume Express, but Halloween Express is not a CE brand.

Explanation

The question is asking for the CE brand that is not included in the given options. The options include Birthday Express and Costume Express, but Halloween Express is not a CE brand.

4. Both CE and BC offer a 110% price guarantee.

True

False

Both CE and BC do not offer a 110% price guarantee.

Explanation

Both CE and BC do not offer a 110% price guarantee.

5. If a customer wanted to contact our company, what forms of contact are available to them? Check all that apply.

Chat

Email

Phone

Visit one of our store locations

The customer can contact the company through chat, email, and phone. These are the available forms of contact for the customer. They can use the chat feature on the company's website, send an email to the company's designated email address, or call the company's phone number to reach out for any inquiries or assistance they may need.

Explanation

The customer can contact the company through chat, email, and phone. These are the available forms of contact for the customer. They can use the chat feature on the company's website, send an email to the company's designated email address, or call the company's phone number to reach out for any inquiries or assistance they may need.

Submit

6. We can place an order for a customer and use PayPal for the payment option.

True

False

The statement says that we can use PayPal for payment when placing an order for a customer. However, the correct answer is False because the statement does not specify whether PayPal is actually available as a payment option. It only states that we can use PayPal, but it does not confirm that PayPal is accepted or offered as a payment method.

Explanation

The statement says that we can use PayPal for payment when placing an order for a customer. However, the correct answer is False because the statement does not specify whether PayPal is actually available as a payment option. It only states that we can use PayPal, but it does not confirm that PayPal is accepted or offered as a payment method.

7. Where can you look to locate the number of in stock items for a particular product?

Description Tab

Quick Facts

CSR Info Tab

Customer Reviews

The CSR Info Tab is the correct place to look for the number of in stock items for a particular product. This tab provides information related to customer service and includes details about the availability and stock levels of products. By accessing the CSR Info Tab, customers can easily find the number of in stock items for the product they are interested in purchasing.

Explanation

The CSR Info Tab is the correct place to look for the number of in stock items for a particular product. This tab provides information related to customer service and includes details about the availability and stock levels of products. By accessing the CSR Info Tab, customers can easily find the number of in stock items for the product they are interested in purchasing.

8. What information can you use to search the site? Choose all that apply.

SKU

Reference Identification Number

Product Name

Product ID

You can use the SKU, Product Name, and Product ID to search the site. These are all pieces of information that can be used to locate specific products on the site.

Explanation

You can use the SKU, Product Name, and Product ID to search the site. These are all pieces of information that can be used to locate specific products on the site.

Submit