Intro To Approved Helpers

10 Questions | Total Attempts: 17278

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Intro To Approved Helpers

Just relax on this quiz, it shouldn't be too hard to complete. If you don't manage it first time just give it another try. Put whatever name you want on your certificate in the "Name" box.


Questions and Answers
  • 1. 
    What's the correct way to write the name of the company?
    • A. 

      GiffGaff

    • B. 

      Giffgaff

    • C. 

      Giffgaff

    • D. 

      Giff gaff

  • 2. 
    True or false: You can be a giffgaff community member without using giffgaff as your mobile phone provider.
    • A. 

      True

    • B. 

      False

  • 3. 
    Who provides most of the help to members trying to set up their phone to work with giffgaff?
    • A. 

      Agents

    • B. 

      Community Managers

    • C. 

      Educators

    • D. 

      Other members

  • 4. 
    What does the word 'giffgaff' mean?
    • A. 

      Great deal

    • B. 

      Mutual giving

    • C. 

      Keep in touch

    • D. 

      Community power

  • 5. 
    Do giffgaff have a call centre?
    • A. 

      Yes: all queries should be addressed to giffgaff by phone

    • B. 

      Yes: the community helps out and you should call if members can't help

    • C. 

      No: Members provide technical support, and giffgaff agents provide account support through online messaging

  • 6. 
    Who comes up with the ideas that help make giffgaff better?
    • A. 

      O2 makes decisions and giffgaff have to follow them

    • B. 

      Select members that giffgaff choose have the ability to suggest changes that benefit them

    • C. 

      Any giffgaff member can submit an idea and have it considered as part of how giffgaff works

  • 7. 
    Where are most of the giffgaff team based?
    • A. 

      Uxbridge, England

    • B. 

      Derry, Northern Ireland

    • C. 

      Beaconsfield, England

    • D. 

      Dundee, Scotland

  • 8. 
    Which network does giffgaff run on?
    • A. 

      O2

    • B. 

      Vodafone

    • C. 

      EE

    • D. 

      3

    • E. 

      None, giffgaff runs their own network

  • 9. 
    In which of these areas do giffgaff goodybags work?
    • A. 

      All of the British Isles

    • B. 

      The Great Britain and Northern Ireland

    • C. 

      England only

  • 10. 
    Which month did giffgaff open for business?
    • A. 

      November 2009

    • B. 

      December 2008

    • C. 

      January 2007

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