Intro To Approved Helpers

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Intro To Approved Helpers - Quiz

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Questions and Answers
  • 1. 
    What's the correct way to write the name of the company?
    • A. 

      GiffGaff

    • B. 

      Giffgaff

    • C. 

      Giffgaff

    • D. 

      Giff gaff

  • 2. 
    In which of these areas do giffgaff goodybags work?
    • A. 

      All of the British Isles

    • B. 

      The Great Britain and Northern Ireland

    • C. 

      England only

  • 3. 
    True or false: You can be a giffgaff community member without using giffgaff as your mobile phone provider.
    • A. 

      True

    • B. 

      False

  • 4. 
    Who provides most of the help to members trying to set up their phone to work with giffgaff?
    • A. 

      Agents

    • B. 

      Community Managers

    • C. 

      Educators

    • D. 

      Other members

  • 5. 
    What does the word 'giffgaff' mean?
    • A. 

      Great deal

    • B. 

      Mutual giving

    • C. 

      Keep in touch

    • D. 

      Community power

  • 6. 
    Do giffgaff have a call centre?
    • A. 

      Yes: all queries should be addressed to giffgaff by phone

    • B. 

      Yes: the community helps out and you should call if members can't help

    • C. 

      No: Members provide technical support, and giffgaff agents provide account support through online messaging

  • 7. 
    Who comes up with the ideas that help make giffgaff better?
    • A. 

      O2 makes decisions and giffgaff have to follow them

    • B. 

      Select members that giffgaff choose have the ability to suggest changes that benefit them

    • C. 

      Any giffgaff member can submit an idea and have it considered as part of how giffgaff works

  • 8. 
    Where are most of the giffgaff team based?
    • A. 

      Uxbridge, England

    • B. 

      Derry, Northern Ireland

    • C. 

      Beaconsfield, England

    • D. 

      Dundee, Scotland

  • 9. 
    Which network does giffgaff run on?
    • A. 

      O2

    • B. 

      Vodafone

    • C. 

      EE

    • D. 

      3

    • E. 

      None, giffgaff runs their own network

  • 10. 
    Which month did giffgaff open for business?
    • A. 

      November 2009

    • B. 

      December 2008

    • C. 

      January 2007

  • 11. 
    In October 2010 giffgaff introduced 2 other social platforms. What were they?
    • A. 

      Facebook and Twitter

    • B. 

      MySpace and Google+

    • C. 

      Tumblr and Bebo

  • 12. 
    When did the first Educators make their grand entrance? 
    • A. 

      April 2011

    • B. 

      December 2009

    • C. 

      July 2010

  • 13. 
    When were gigabags introduced?
    • A. 

      After goodybags

    • B. 

      Before goodybags

    • C. 

      At the same time as goodybags

  • 14. 
    What came first?
    • A. 

      The community

    • B. 

      Giffgaff SIMs

  • 15. 
    Which of these wasn’t actually created by a community member?
    • A. 

      BlackBerry addon

    • B. 

      Nanogaff

    • C. 

      Microgaff

    • D. 

      The Gaffer android app

  • 16. 
    Which of these campaigns happened here?
    • A. 

      We gave our community tools and props to use to spread the word about giffgaff

    • B. 

      We gave our community unlimited data for 6 months

    • C. 

      We launched a television campaign in our first year

  • 17. 
    In February 2012 which campaign was launched?
    • A. 

      Keith and Orville – unlock a chicken rap video

    • B. 

      The Chaos

    • C. 

      Giffgaff Tool Hire

  • 18. 
    In April 2012 giffgaff reached a landmark of how many likes on Facebook?
    • A. 

      100 000

    • B. 

      50 000

    • C. 

      75 000

  • 19. 
    In April 2012 giffgaff began sponsoring…
    • A. 

      The Big Bang Theory and Rude Tube

    • B. 

      Hollyoaks and Big Brother

    • C. 

      The X Factor and Britain’s Got Talent

  • 20. 
    In June 2012 giffgaff paid out…
    • A. 

      Just over £1m in payback to its members

    • B. 

      Over £25k in payback to its members

    • C. 

      Just over £500k in payback

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