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Put whatever name you want on your certificate in the "Name" box.
All of the British Isles
The Great Britain and Northern Ireland
England only
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True
False
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Agents
Community Managers
Educators
Other members
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Great deal
Mutual giving
Keep in touch
Community power
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Yes: all queries should be addressed to giffgaff by phone
Yes: the community helps out and you should call if members can't help
No: Members provide technical support, and giffgaff agents provide account support through online messaging
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O2 makes decisions and giffgaff have to follow them
Select members that giffgaff choose have the ability to suggest changes that benefit them
Any giffgaff member can submit an idea and have it considered as part of how giffgaff works
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Uxbridge, England
Derry, Northern Ireland
Beaconsfield, England
Dundee, Scotland
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O2
Vodafone
EE
3
None, giffgaff runs their own network
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November 2009
December 2008
January 2007
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Facebook and Twitter
MySpace and Google+
Tumblr and Bebo
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April 2011
December 2009
July 2010
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After goodybags
Before goodybags
At the same time as goodybags
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The community
Giffgaff SIMs
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BlackBerry addon
Nanogaff
Microgaff
The Gaffer android app
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We gave our community tools and props to use to spread the word about giffgaff
We gave our community unlimited data for 6 months
We launched a television campaign in our first year
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Keith and Orville – unlock a chicken rap video
The Chaos
Giffgaff Tool Hire
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100 000
50 000
75 000
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The Big Bang Theory and Rude Tube
Hollyoaks and Big Brother
The X Factor and Britain’s Got Talent
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Just over £1m in payback to its members
Over £25k in payback to its members
Just over £500k in payback
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