Communication is pehaps the most important thing in our lives, both at work and at home. However, it is absolutely one of the hardest skills there is! My expertise is Communication, both one on one, and to a group, How to be a Great Public Speaker. This quiz will give you a glimpse of how much you know. . .
Exchange by words, letters, or messages; interchange of thoughts or opinions, by conference or other means; conference; correspondence.
People e-mailing each other
People talking on the phone
People screaming at each other
All the above
The talkative "active" personality
The controlling personality
The analyzing
The facilitating type
The obnoxious type
People are rational
People are irrational
People like people who are like they are
People would rather not be around other people unless it is to their advantage
People overall are not social creatures
It's when people are paying a little bit of attention to you
It's when the other person agrees to go out with you
It's when the other person is most attentive to what you are saying
It's when you are both ignoring each other
Rapport is exchanging ideas between non friends
People like to listen to others
Most people don't like to talk
People would rather talk about themselves than anything else in the world
People like to ask questions
People like people who don't say a whole lot
Talk to anybody, no matter what personality type they are
Knows how to identify the personality type of the person they are dealing with quickly and effectively, and adapt their own personality to theirs
A person who can talk fast and listen some
A person who can ask closed ended questions
None of the above
Price
Product
Value
Features
Benefits
12
8
10
6
3
Save or make me money
Save me time, my most scarce resource
Improve my peace of mind, simplify my life
Low prices
Good service
Low prices and good service
The sum total of all benefits offered to the customer, divided by the sum total of all costs
Going broke and homeless
Living and dying
Death and public speaking
Fear and loss
Practice a lot
For every hour presentation you give, practice for 20 hours
Study
Wing it, they are the best speeches
Hecklers
Boredom
Sameness
Bright lights
Fear
Moving a lot
Hand gestures
Music
The power of the pause
The introduction
Move a lot to keep the audience engaged
If you move, move for a reason
Move your upper body, not your lower
Don't move at all
Move fast
Take a course in it
Study how to get it
Seek advice from many about it
If you want confidence, act confident
They become engaged
They don't want you to stare at them
It shows you are real
When you make eye contact, you make a friend
When you make a mistake, admit it, and try to not do it again
Apologize three times
Start all over
When you make a mistake, MOVE ON, the audience won't even know most of the time!
Don't use a mic unless you have to
When in doubt, don't use one
If you have a choice between using a microphone or not, always use one
Never use one unless you have to
Born, not made
Made, not born with it
Born with a special "gift"
Make more money that those who can't do it
Both B and D
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