Are You Street Smart At Communication And Public Speaking Skills?
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1. Communication is defined as:
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Exchange by words, letters, or messages; interchange of thoughts or opinions, by conference or other means; conference; correspondence.
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People e-mailing each other
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People talking on the phone
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People screaming at each other
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All the above
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Communication is pehaps the most important thing in our lives, both at work and at home. However, it is absolutely one of the hardest skills there is! My expertise is Communication, both one on one, and to a group, How to be a Great Public Speaker. This quiz will give you a glimpse of how much you know. . . See more
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- 2.
Communication skills are better when the four main personality types are known. Which of the following is not one of the four main ones?
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The talkative "active" personality
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The controlling personality
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The analyzing
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The facilitating type
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The obnoxious type
Correct Answer
A. The obnoxious typeExplanation
The "main" four types of personalities are the active, the controlling, the analyzing, and the facilitating typesRate this question:
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- 3.
What is the number one rule of human behavior?
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People are rational
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People are irrational
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People like people who are like they are
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People would rather not be around other people unless it is to their advantage
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People overall are not social creatures
Correct Answer
A. People like people who are like they areExplanation
Generally, people like people who are like they are. This is important when you are establishing rapport with people, because you must understand one type of personality you are dealing with, and how you match up against theirsRate this question:
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- 4.
When dealing with other people, creating rapport is a first step to building a relationship with them. What is the definition of "rapport?"
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It's when people are paying a little bit of attention to you
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It's when the other person agrees to go out with you
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It's when the other person is most attentive to what you are saying
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It's when you are both ignoring each other
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Rapport is exchanging ideas between non friends
Correct Answer
A. It's when the other person is most attentive to what you are sayingExplanation
Rapport is critical to developing good relationships. So, we better know what it is!Rate this question:
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- 5.
A second rule of human behavior is:
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People like to listen to others
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Most people don't like to talk
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People would rather talk about themselves than anything else in the world
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People like to ask questions
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People like people who don't say a whole lot
Correct Answer
A. People would rather talk about themselves than anything else in the worldExplanation
People would rather talk about themselves, their families, their hobbies, their pets, whatever, than anything else in the world. That's why, as you establish rapport with people, you always should ask THEM about THEMSELVES - Don't talk about YOURate this question:
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- 6.
The best salesman is the person who can
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Talk to anybody, no matter what personality type they are
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Knows how to identify the personality type of the person they are dealing with quickly and effectively, and adapt their own personality to theirs
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A person who can talk fast and listen some
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A person who can ask closed ended questions
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None of the above
Correct Answer
A. Knows how to identify the personality type of the person they are dealing with quickly and effectively, and adapt their own personality to theirsExplanation
The answer is B...and once you know how to do this you will be MUCH BETTER at selling ANYTHING to ANYBODY!Rate this question:
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- 7.
People buy products or services, or buy into ideas, based on what?
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Price
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Product
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Value
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Features
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Benefits
Correct Answer
A. BenefitsExplanation
It's all abut benefits, period.Rate this question:
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- 8.
How many types of benefits are there?
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12
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8
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10
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6
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3
Correct Answer
A. 3Explanation
The answer is E. There are only three benefits known to man.
1. Save me or make me money
2. Save me time
3. Improve my peace of mind, simplify my life, make me feel good.Rate this question:
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- 9.
Which benefit is by far the most powerful?
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Save or make me money
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Save me time, my most scarce resource
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Improve my peace of mind, simplify my life
Correct Answer
A. Improve my peace of mind, simplify my lifeExplanation
This benefit far exceeds the othersRate this question:
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- 10.
The "value equation" is known as:
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Low prices
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Good service
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Low prices and good service
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The sum total of all benefits offered to the customer, divided by the sum total of all costs
Correct Answer
A. The sum total of all benefits offered to the customer, divided by the sum total of all costsExplanation
D.Once you understand this you are WAY AHEAD of most other people at influencing and persuasion skillsRate this question:
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- 11.
Communication skills are critical in two areas of our lives, both one on one, and to a group, (Public Speaking). I've given over 2000 presentations and speak professionally for a living. Here's a little quiz to see how much you know. (The previous 10 question were more on communication skills one on one and understanding the value equation)What are the two biggest fears in life?
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Going broke and homeless
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Living and dying
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Death and public speaking
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Fear and loss
Correct Answer
A. Death and public speakingExplanation
C. It's often said these are the tow biggest fears known to man!Rate this question:
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- 12.
One rule of giving a great speech is being prepared. What is the secret to preparation?
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Practice a lot
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For every hour presentation you give, practice for 20 hours
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Study
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Wing it, they are the best speeches
Correct Answer
A. For every hour presentation you give, practice for 20 hoursExplanation
B. This is the specific amount of time it takes to being really prepared!Rate this question:
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- 13.
The speaker's biggest enemy is:
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Hecklers
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Boredom
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Sameness
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Bright lights
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Fear
Correct Answer
A. SamenessExplanation
C. Believe it or not the biggest enemy is being the same throughout the presentation. You will lose the audience every time!Rate this question:
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- 14.
The greatest weapon in the speaker's arsenal is:
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Moving a lot
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Hand gestures
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Music
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The power of the pause
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The introduction
Correct Answer
A. The power of the pauseExplanation
D. The pause is the best weapon. It allows the audience to "catch up" with the speakerRate this question:
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- 15.
There is a simple rule of moving as a speaker. It is:
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Move a lot to keep the audience engaged
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If you move, move for a reason
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Move your upper body, not your lower
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Don't move at all
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Move fast
Correct Answer
A. If you move, move for a reasonExplanation
B. If you move, move for a reasonRate this question:
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- 16.
Speakers must be confident. The best way to become confident is to:
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Take a course in it
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Study how to get it
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Seek advice from many about it
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If you want confidence, act confident
Correct Answer
A. If you want confidence, act confidentExplanation
D. If you want confidence, ACT CONFIDENT and you'll BE CONFIDENT!Rate this question:
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- 17.
When you make eye contact, it connects with the audience because:
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They become engaged
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They don't want you to stare at them
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It shows you are real
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When you make eye contact, you make a friend
Correct Answer
A. When you make eye contact, you make a friendExplanation
D. When you make eye contact, you make a friend!Rate this question:
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- 18.
Speakers often get de-railed when they make a mistake. The way to handle that is :
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When you make a mistake, admit it, and try to not do it again
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Apologize three times
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Start all over
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When you make a mistake, MOVE ON, the audience won't even know most of the time!
Correct Answer
A. When you make a mistake, MOVE ON, the audience won't even know most of the time!Explanation
D. MOVE ON! The audience won't even know.Rate this question:
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- 19.
As a speaker, you must OWN THE ROOM. YOU are the BIG DOG. There is a rule about using a microphone you should know:
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Don't use a mic unless you have to
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When in doubt, don't use one
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If you have a choice between using a microphone or not, always use one
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Never use one unless you have to
Correct Answer
A. If you have a choice between using a microphone or not, always use oneExplanation
C. If you have a choice, ALWAYS use a mic because it helps you "FILL THE ROOM WITH YOU" and to "OWN THE ROOM"Rate this question:
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- 20.
Overall, great public speakers are:
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Born, not made
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Made, not born with it
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Born with a special "gift"
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Make more money that those who can't do it
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Both B and D
Correct Answer
A. Both B and DExplanation
Great public speakers are made, not "born with it." And, they generally get the better jobs, and make more money. Go to stevepatterson.com and order you "How to be a Great Public Speaker" DVD NOW!Rate this question:
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Quiz Review Timeline (Updated): Sep 18, 2024 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Sep 18, 2024Quiz Edited by
ProProfs Editorial Team -
Apr 18, 2010Quiz Created by
Streetsmart
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