Are You Street Smart At Communication And Public Speaking Skills?
Communication is pehaps the most important thing in our lives, both at work and at home. However, it is absolutely one of the hardest skills there is! My expertise is Communication, both one on one, and to a group, How to be a Great Public Speaker. This quiz will give you a glimpse of how much you know. . .
- 1.1. Communication is defined as:
- A.
Exchange by words, letters, or messages; interchange of thoughts or opinions, by conference or other means; conference; correspondence.
- B.
People e-mailing each other
- C.
People talking on the phone
- D.
People screaming at each other
- E.
All the above
- 2.Communication skills are better when the four main personality types are known. Which of the following is not one of the four main ones?
- A.
The talkative "active" personality
- B.
The controlling personality
- C.
The analyzing
- D.
The facilitating type
- E.
The obnoxious type
- 3.What is the number one rule of human behavior?
- A.
People are rational
- B.
People are irrational
- C.
People like people who are like they are
- D.
People would rather not be around other people unless it is to their advantage
- E.
People overall are not social creatures
- 4.When dealing with other people, creating rapport is a first step to building a relationship with them. What is the definition of "rapport?"
- A.
It's when people are paying a little bit of attention to you
- B.
It's when the other person agrees to go out with you
- C.
It's when the other person is most attentive to what you are saying
- D.
It's when you are both ignoring each other
- E.
Rapport is exchanging ideas between non friends
- 5.A second rule of human behavior is:
- A.
People like to listen to others
- B.
Most people don't like to talk
- C.
People would rather talk about themselves than anything else in the world
- D.
People like to ask questions
- E.
People like people who don't say a whole lot
- 6.The best salesman is the person who can
- A.
Talk to anybody, no matter what personality type they are
- B.
Knows how to identify the personality type of the person they are dealing with quickly and effectively, and adapt their own personality to theirs
- C.
A person who can talk fast and listen some
- D.
A person who can ask closed ended questions
- E.
None of the above
- 7.People buy products or services, or buy into ideas, based on what?
- A.
Price
- B.
Product
- C.
Value
- D.
Features
- E.
Benefits
- 8.How many types of benefits are there?
- A.
12
- B.
8
- C.
10
- D.
6
- E.
3
- 9.Which benefit is by far the most powerful?
- A.
Save or make me money
- B.
Save me time, my most scarce resource
- C.
Improve my peace of mind, simplify my life
- 10.The "value equation" is known as:
- A.
Low prices
- B.
Good service
- C.
Low prices and good service
- D.
The sum total of all benefits offered to the customer, divided by the sum total of all costs
- 11.Communication skills are critical in two areas of our lives, both one on one, and to a group, (Public Speaking). I've given over 2000 presentations and speak professionally for a living. Here's a little quiz to see how much you know. (The previous 10 question were more on communication skills one on one and understanding the value equation)What are the two biggest fears in life?
- A.
Going broke and homeless
- B.
Living and dying
- C.
Death and public speaking
- D.
Fear and loss
- 12.One rule of giving a great speech is being prepared. What is the secret to preparation?
- A.
Practice a lot
- B.
For every hour presentation you give, practice for 20 hours
- C.
Study
- D.
Wing it, they are the best speeches
- 13.The speaker's biggest enemy is:
- A.
Hecklers
- B.
Boredom
- C.
Sameness
- D.
Bright lights
- E.
Fear
- 14.The greatest weapon in the speaker's arsenal is:
- A.
Moving a lot
- B.
Hand gestures
- C.
Music
- D.
The power of the pause
- E.
The introduction
- 15.There is a simple rule of moving as a speaker. It is:
- A.
Move a lot to keep the audience engaged
- B.
If you move, move for a reason
- C.
Move your upper body, not your lower
- D.
Don't move at all
- E.
Move fast
- 16.Speakers must be confident. The best way to become confident is to:
- A.
Take a course in it
- B.
Study how to get it
- C.
Seek advice from many about it
- D.
If you want confidence, act confident
- 17.When you make eye contact, it connects with the audience because:
- A.
They become engaged
- B.
They don't want you to stare at them
- C.
It shows you are real
- D.
When you make eye contact, you make a friend
- 18.Speakers often get de-railed when they make a mistake. The way to handle that is :
- A.
When you make a mistake, admit it, and try to not do it again
- B.
Apologize three times
- C.
Start all over
- D.
When you make a mistake, MOVE ON, the audience won't even know most of the time!
- 19.As a speaker, you must OWN THE ROOM. YOU are the BIG DOG. There is a rule about using a microphone you should know:
- A.
Don't use a mic unless you have to
- B.
When in doubt, don't use one
- C.
If you have a choice between using a microphone or not, always use one
- D.
Never use one unless you have to
- 20.Overall, great public speakers are:
- A.
Born, not made
- B.
Made, not born with it
- C.
Born with a special "gift"
- D.
Make more money that those who can't do it
- E.
Both B and D
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