This will quiz your knowledge from your 2nd week of training.
True
False
Logging all contact attempts and communication with the customer.
Fully logging all commitment information.
Noting any new customer information.
All of the above.
Who you spoke with.
Date & Time they will be paying.
How much they will be paying.
When thier following payment will be due.
Repeating the information to the customer to confirm they agree.
True
False
Wait!
Here's an interesting quiz for you.