Account Management Week 2
5 Questions
| Attempts: 85
This will quiz your knowledge from your 2nd week of training.
Questions and Answers
- 1.You want to place more focus on your 1-13 day late accounts, as opposed to you 14 day late accounts--in order to keep them from becoming that far past due.
- A.
True
- B.
False
- 2.To ensure clear communication--keeping the customers information well noted in the system includes:
- A.
Logging all contact attempts and communication with the customer.
- B.
Fully logging all commitment information.
- C.
Noting any new customer information.
- D.
All of the above.
- 3.Check which information is important when accepting a commitment
- A.
Who you spoke with.
- B.
Date & Time they will be paying.
- C.
How much they will be paying.
- D.
When thier following payment will be due.
- E.
Repeating the information to the customer to confirm they agree.
- 4.It will be necessary at times that you make phone calls and field runs on other routes' accounts.
- A.
True
- B.
False
- 5.Explain the importance of a field call and what information is necessary to consider when planning you trips.
Related Topics
Recent Quizzes
Featured Quizzes
Popular Topics
- BIM Quizzes
- Business Management Quizzes
- Classification Quizzes
- Conflict Management Quizzes
- Coordination Quizzes
- Data Management Quizzes
- Document Management System Quizzes
- ERP Quizzes
- Event Management Quizzes
- File Management Quizzes
- Financial Management Quizzes
- Integrated Solid Waste Management Quizzes
- Labor Management Quizzes
- Maintenance Management Quizzes
- MIS Quizzes
- Operation Management Quizzes
- Planning Quizzes
- Principles Of Management Quizzes
- Principles Of Supervision Quizzes
- Process Management Quizzes
- Procurement Quizzes
- Property Management Quizzes
- QMS Quizzes
- Quality Management Quizzes
- Resource Management Quizzes
- Responsibility Quizzes
- Risk Management Quizzes
- Scope Management Quizzes
- Security Management Quizzes
- Strategic Management Quizzes
- Supervisory Management Quizzes
Back to top