The SBTV August 2014 Quiz assesses knowledge on retail sales responsibilities, product features, and safety standards. It focuses on enhancing profitability and customer loyalty through effective product recommendations and adherence to safety regulations in a retail setting.
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Determine needs
Discredit needs
Deliver solutions
Suggest associated items
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Recommending item that relate to your customer’s main purchase.
Reminding your customer of a consumable seasonal item they may want to pick up now rather than later.
Promoting sale items from the national flyer.
Using cross merchandising as a silent sales person.
All of the above
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