Loblaw Knowledge Quiz 2

1. If a can of NN Chicken noodle soup was using the Julian code calendar for the BB date and showed a number of 238N, what would be the BB date of this product?

September 18, 2013

March 30, 2012

June 10, 2013

August 26, 2013

October 1, 2012

238 is August 26th and N stands for 2013.

Explanation

238 is August 26th and N stands for 2013.

2. How many days does a customer have to return Joe Fresh merchandise for a refund (with original tags and receipt) when the items were purchased in store?

0

5

7

14

24

Customers have 14 days to return Joe Fresh merchandise for a refund with the original tags and receipt when the items were purchased in-store. This policy allows customers a reasonable amount of time to decide if they are satisfied with their purchase and to return it if necessary.

Explanation

Customers have 14 days to return Joe Fresh merchandise for a refund with the original tags and receipt when the items were purchased in-store. This policy allows customers a reasonable amount of time to decide if they are satisfied with their purchase and to return it if necessary.

3. How long is a raincheck valid for?

10 Days

15 Days

30 Days

60 Days

Never Expires

A raincheck is a form of a voucher or ticket that allows a customer to purchase a product or service at a later date, usually at the same price or with the same promotion. The validity period of a raincheck determines how long it can be used. In this case, the correct answer is 30 days, meaning that the raincheck can be redeemed within a month of its issuance. This allows the customer a reasonable amount of time to return and make the purchase, ensuring that they can still take advantage of the offer or promotion.

Explanation

A raincheck is a form of a voucher or ticket that allows a customer to purchase a product or service at a later date, usually at the same price or with the same promotion. The validity period of a raincheck determines how long it can be used. In this case, the correct answer is 30 days, meaning that the raincheck can be redeemed within a month of its issuance. This allows the customer a reasonable amount of time to return and make the purchase, ensuring that they can still take advantage of the offer or promotion.

4. True or False? You cannot guarantee that NN Chocolate Syprup is GMO-Free.

True

False

We cannot guarantee this, we can only guarantee for PC Organic.

Explanation

We cannot guarantee this, we can only guarantee for PC Organic.

5. True or False? We can let a customer know the "spice blend" ingredients that are listed in the "LOADS OF KETCHUP" chips.

True

False

The statement says that we can let a customer know the "spice blend" ingredients that are listed in the "LOADS OF KETCHUP" chips. However, the correct answer is False, which means that we cannot let a customer know the spice blend ingredients.

Explanation

The statement says that we can let a customer know the "spice blend" ingredients that are listed in the "LOADS OF KETCHUP" chips. However, the correct answer is False, which means that we cannot let a customer know the spice blend ingredients.

6. True or False? A can of Blue Menu chili was using the Julian code calendar for the BB date and showed a number of 120M, This product is not past its best before date.

True

False

The Julian code calendar for the BB date uses a three-digit code, where the first digit represents the year and the last two digits represent the day of the year. In this case, the number 120M does not provide enough information to determine if the product is past its best before date. It is possible that the product is past its best before date, as the code does not specify the year and the day of the year is not provided. Therefore, the answer is False.

Explanation

The Julian code calendar for the BB date uses a three-digit code, where the first digit represents the year and the last two digits represent the day of the year. In this case, the number 120M does not provide enough information to determine if the product is past its best before date. It is possible that the product is past its best before date, as the code does not specify the year and the day of the year is not provided. Therefore, the answer is False.

7. If the ingredients are not on the label what do you tell the customer?

It's not available

The vendor does not provide Loblaw that information

We are not required to put it on the label as per government regulation

The store the product was purchased at will answer the question

According to the given answer, if the ingredients are not listed on the label, the reason could be that the government regulations do not require the ingredients to be mentioned on the label. Therefore, the company is not obligated to provide that information to the customer.

Explanation

According to the given answer, if the ingredients are not listed on the label, the reason could be that the government regulations do not require the ingredients to be mentioned on the label. Therefore, the company is not obligated to provide that information to the customer.

8. A customer claims there is a weird substance inside of their vinegar. How do you handle this?

Give the mother of vinegar statement

Panic. There is something wrong!

Tell the customer to hold on to the vinegar and bring the file forward.

The correct answer suggests that when a customer claims there is a weird substance inside their vinegar, the appropriate response is to give the mother of vinegar statement. This statement would explain that the weird substance is actually a natural and harmless bacterial culture called the "mother of vinegar" that forms during the fermentation process. By providing this explanation, the customer can be reassured that the substance is normal and safe to consume.

Explanation

The correct answer suggests that when a customer claims there is a weird substance inside their vinegar, the appropriate response is to give the mother of vinegar statement. This statement would explain that the weird substance is actually a natural and harmless bacterial culture called the "mother of vinegar" that forms during the fermentation process. By providing this explanation, the customer can be reassured that the substance is normal and safe to consume.

9. True or False? We can give a full refund within 14 days with a receipt and tags for a customer's hat and sheets they did not want.

True

False

These items are final sale.

Explanation

These items are final sale.

10. True or False? Microbial Enzymes that are in cheese are animal based.

True

False

The correct answer is False. Microbial enzymes that are used in cheese production are not animal-based. Instead, they are derived from microorganisms such as bacteria or fungi. These enzymes play a crucial role in the fermentation process of cheese, breaking down proteins and fats to develop the desired texture and flavor. This allows for the production of vegetarian or vegan-friendly cheeses, as they do not contain enzymes derived from animals.

Explanation

The correct answer is False. Microbial enzymes that are used in cheese production are not animal-based. Instead, they are derived from microorganisms such as bacteria or fungi. These enzymes play a crucial role in the fermentation process of cheese, breaking down proteins and fats to develop the desired texture and flavor. This allows for the production of vegetarian or vegan-friendly cheeses, as they do not contain enzymes derived from animals.