A hotel is an institution that provides paid accommodation on a short-term basis. This quiz has been designed to check your general understanding and knowledge of hotel services. This is a multiple-Choice question. Choose the best answer to each question by selecting the appropriate answer. So let's start the quiz. All the best!
True
False
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The guest’s registration card and folio.
A questionnaire sent to past guests.
The front desk agent’s observations at check-out.
The front office log book and relevant group resumes.
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Credit or debit card.
Cash.
Approved direct billing.
All of the above.
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Fax
Computer Terminal
Paper
Letter
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True
False
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Verifying information captured at registration.
Updating room status information.
Creating guest history records
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Contacting all revenue centers for final posting information
Updating room status information
Verifying information captured at registration
Resolving guest complaints
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Stayover.
Due out.
Ready for sale.
On-change.
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Guaranteed reservations
Accurate reservations
Confirmed reservations
Normal reservations
Regular reservations
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True
False
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