Banking Trivia Questions On Loan And Security! Quiz

What amount is your teller drawer limit?

Create a Word document. Type your first name in the top row then provide answers to the following;

1. You're tired of America, Hollywood and McDonalds. You've decided to vacation out of the country to ____________ (there might still be McD's where you go, that's OK)?
2. Favorite holiday and why?
3. Give me a funny nickname (get creative, you funky cantaloupe).

Print the document to MVI and move it to the Training folder.

Describe one type of loan we offer.  Tell me why a member would seek that type of loan, some benefits, features, way members can apply, etc.

You notice a member is becoming agitated with a fellow teller. You hear most of the conversation and know the member is trying to cash a postal money order for $4,997.As the teller inspects the money order, the member begins flailing her arms and raising her voice. You see veins pop out of her forehead. Yikes.The teller then informs the member she'll need to place a hold on the money order. Would you have placed a hold?  Explain why or why not (must explain to receive points).

Explain how to enter a member tracker.  Please be very detailed in your explanation. *For an extra bonus point, what is the difference between a member tracker and a member comment? 

You are being robbed at your teller window.  You keep calm, wait to press your panic button and follow the instructions on the note the robber handed you.  You know the note is important so you pick it up with your hands and move it to save for the police.  You have correctly followed robbery procedures. True or false?  

• True

• False

Per the cash operations manual, a second employee must re-count cash over $_____.

• 5,000

• 1,000

• 1,500

• 10,000

On Traditional IRA accounts, distributions must begin at age 70 1/2. True or false?

• True

• False

After you successfully complete your 90 days, members can withdraw up to $______ from you without a manager's approval. Until then, this amount is limited to $1500.

• 10000

• 3000

• 4000

• 5000

All member services listed below incur a $3.00 fee except ONE. Check the box of the service that DOES NOT get this fee.

• Cashier's Checks

• Statement Copies

• Phone Transfer from Savings

• Money Orders

• History Printout

• VISA Gift Card

Non-members are able to cash outside checks but they incur a large fee.

• True

• False

Overdraft protection  is available on this type of account. 

• Savings

• Side Savings

• Checking

• Holiday/Christmas Club

Money markets are different from CD's because members are allow to withdraw/deposit money from a money market.

• True

• False

Vehicle loans have a maximum term of ______ months (not common, but they still happen).

• 60

• 72

• 84

• Any length- Members run this place

The minimum balance to open an individual money market account and accrue dividends is $_____.

• 100

• 500

• 1000

• 2000

• So much money that I can never open one...

The Courtesy Pay fee is $______.

• 5.00

• 3.00

• 25.00

• 30.00

• There's no fee. This is Charity Pay, remember?

A member seems to be stressed about money. They have numerous loans, all with high interest rates.The member says they are looking to consolidate their loans. A service you might offer them is _____________.

• Co-Op

• LoanLiner

• Pathways

• Greenpath

A member wants a printed statement copy. You inform them they will be charged a $3.00 fee. What service would you suggest that could prevent the fee and also give the member access to their last 12 statements? 

• CU*Talk

• Bill Pay

• Co-Op

• E-Statements

• CardNav

A member wants to deposit a personal check of $550.00 into his Holiday Club account.  Do you place a hold or not, assuming he does not have matching funds or direct deposit?

• Hold

• No hold necessary

• I'm unsure

Where would you locate the most RECENT cash operations manual?

• K:\Departments\Member Service

• K:\Resources\Policies

• K:\Resources\Procedures

• K:\Departments\Training

This is a checking account that has tax advantages.  It is only available to owners who are enrolled in High Deductible Health Plans.

• Coverdell

• IRA

• Money Market

• HSA

If a member is seeking a loan and he or she does not have credit established or is trying to re-establish good credit, we may offer an unsecured loan. 

• True

• False

In order to receive dividends on a member’s primary savings, side savings, and holiday club accounts they must have a minimum balance of  ______.

• $5

• $20

• $50

• $100

• $500

This product allows owners to control, manage and review their cards, such as being alerted when their card is used at the grocery store or setting limits for how much they can spend at certain stores.  

• ZipWhip

• It's Me 247

• CU*Talk

• Greenpath

• CardNav