Training Quiz 4 - POS
We only cell specific denominations (ex: $10, $25, $50, $100)
The gift certificates must state what they are supposed to be used for (ex: 1 year membership, 10 zumba classes, 1 week of Mini-U)
They can purchase it in any denomination
Any remaining balance must be used the same day or they lose the money
Any remaining balance must be given out to the client in CASH
Any remaining balance can be put back onto the account to be used at a later time
If the purchase costs more than the gift certificate is worth, the customer can pay the remainder in whichever form they like
If the purchase costs more than the gift certificate is worth, the customer may NOT pay the remainder. They must purchase a product/service for the exact same amount listed on the gift cert.
Transactions can only be made with 1 form of payment, they may not split the tender
Yes tender can be split, but ONLY between cash and interac (debit)
Yes tender can be split between any payment type we accept
Yes tender can be split, but ONLY between VISA and MASTERCARD
Use a calculator do the math
With the remaining balance owing on the POS screen, select the second form of payment the client wishes to use
Enter the cash payment amount in POS to get the remaining balance
Take the amount they wish to pay in cash ($75)
Give the client their requested taxi money
Do not give the client any cash back
Take the amount they wish to pay in cash ($100)
Our prices are the same for everyone
Resale items aren't the same price for everyone. They are slightly more expensive for non-members
Our resale items are only available for our members to purchase
Resale items aren't the same price for everyone. They are slightly less expensive for non-members
Select the 'JD' item. We only sell items on POS with 'JD' in front. It's not important, we just like to use the 'JD' option
Do not select the 'JD' item. This is for Joe Doupe Centre sales only, and selecting the 'JD' option affects the accuracy of the inventory counts
Do not select the 'JD' item. 'JD' is the acronym of "JUST DON'T"
Select the 'JD' item. We only sell items on POS with 'JD' in front. This is for Joe Doupe's inventory, but we dip into it when we have to
There is no form as we don't refund any resale items
A Program Registration form needs to be filled out and the receipt attached
The POS refund form must go in the "to be distributed" folder
A payroll deduction form must be filled out and the receipt attached
We always refund resale items
If there's an issue with a resale item, we direct the customer to the product manufactuer to complain
We never refund resale items
The Payroll deduction form must go in the "to be distributed" folder
A POS refund form needs to be filled out and the receipt attached
We refund resale items within reason (ex: malfunction after a couple of uses)
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